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Information in this document is subject to change without notice. 2002 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
System Overview
Dell PowerEdge 1650 Systems Service Manual
Overview System Features Power Protection Devices Other Documents You May Need Obtaining Technical Assistance Technical Specifications
Overview
Your system is a rack-dense, highly available, feature-rich server that offers significant service and upgrade features. This system includes the following service features to make repair easy and effective:
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Embedded server management hardware, which monitors temperatures and voltage levels throughout the system and notifies you if the system overheats, if a system cooling fan malfunctions, or if a power supply fails A comprehensive system diagnostics program, which checks for hardware problems (if the system can boot)
You can run the system diagnostics from either the utility partition on your hard drive or from a set of diskettes you create from the Dell OpenManage Server Assistant CD (see the Installation and Troubleshooting Guide for complete instructions on using the system diagnostics software). This section describes the major hardware and software features of the system. It also describes hardware features that simplify servicing.
System Features
The system offers the following features:
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One or two Intel Pentium III microprocessors with an internal operating frequency of at least 1.13 GHz, a level 2 cache of 512 KB, and a front-side bus speed of 133 MHz. Support for symmetric multiprocessing (SMP), which is available on systems with two Pentium III microprocessors. SMP greatly improves overall system performance by dividing microprocessor operations between independent microprocessors. To take advantage of this feature, you must use an operating system that supports SMP. NOTE: If you decide to upgrade the system by installing a second microprocessor, you must order a microprocessor upgrade kit. Not all versions of the Pentium III microprocessor work properly as a second microprocessor. The upgrade kit from the system manufacturer contains the correct version of the microprocessor for use as a second microprocessor as well as instructions for performing the upgrade. Both microprocessors must have the same internal operating frequency and cache size. A minimum of 256 MB SDRAM, upgradable to a maximum of 4 GB by installing combinations of SDRAM DIMMs in the four DIMM sockets on the system board.
Support for up to three 1-inch, internal Ultra3 SCSI hard drives (with hot-plug capacity when using the optional ROMB card) or up to two IDE hard drives. A single, 1.44-MB, 3.5-inch diskette drive. An IDE CD or DVD drive. One or two 275-W AC power supplies or, if the system is powered by 48 VDC, one or two 48 VDC input power supplies (if two power supplies are installed, they are hot-pluggable in a 1+1 redundant configuration). Five hot-pluggable system cooling fans, with a sixth fan provided if an optional second hot-pluggable power supply is installed. An intrusion switch that signals the appropriate systems management software if the top cover is opened.
Two PCI slots located on the riser card (one full-length and one half-length 64-bit, 66-MHz slots, or optionally, one half-length 64-bit, 66-MHz slot and one full-length 32-bit, 33-MHz slot, on separate buses). An integrated VGA-compatible video subsystem with an ATI RAGE XL video controller. This video subsystem contains 8 MB of SDRAM video memory (nonupgradable). Maximum resolution is 1024 x 768 with 256 colors. 16.7 million colors are available for true-color graphics in the following resolutions: 640 x 480, 800 x 600, and 1024 x 768. An integrated, dual-channel Ultra3 SCSI host adapter. The internal channel supports up to three SCSI hard drives on the SCSI backplane. The SCSI backplane automatically configures SCSI ID numbers and SCSI termination on individual hard drives, greatly simplifying drive installation. The second SCSI channel (an external SCSI channel) is available at the back of the system. Optional ROMB through a separate RAID card that incorporates 128 MB of cache memory and a RAID battery (integrated RAID key). An optional embedded remote access (ERA) card that allows you to perform remote server management on your network server. An optional dual-channel RAID controller card for connection to external storage that supports RAID levels 0, 1, 5, 10, and 50. Two integrated 10/100/1000 NICs, which provide an Ethernet interface. Optional DRAC III card that provides remote management capabilities for your system. The DRAC III card allows you to manage and monitor your system through a modem or network connection, even when the system itself is down. Embedded systems management circuitry that monitors operation of the system fans as well as critical system voltages and temperatures. The server management circuitry works in conjunction with your systems management software. Back-panel ports include mouse, keyboard, serial, video, two USB, external SCSI, server management, and two NIC ports. Front-panel ports include video, keyboard, mouse, and USB ports.
A System Setup program for quickly viewing and changing system configuration information. For more information on this program, see "Using the System Setup Program." Enhanced security features, including a system password and a setup password, available through the System Setup program. System diagnostics for evaluating system components and devices. For information on using the system diagnostics, see "Running the System Diagnostics" in your Installation and Troubleshooting Guide.
Video drivers for displaying many popular application programs in high-resolution modes. SCSI device drivers that allow the operating system to communicate with devices attached to the integrated SCSI subsystem. For more information on these drivers, see "Installing and Configuring SCSI Drivers" in the User's Guide. Systems management software and documentation CDs. Optional solutions software for the purposes of web hosting, caching, or load balancing. See your solutions software documentation for more information.
The system chassis simplifies removing and replacing system components. You can replace microprocessors or DIMMs without removing the system board. The SCSI backplane board and hard-drive carriers eliminate the extensive cabling and drive configuration usually required for a SCSI subsystem.
Surge Protectors
Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device. Surge protectors prevent over voltage spikes, such as those that may occur during an electrical storm, from entering the system through the electrical outlet. Surge protectors do not offer protection against brownouts, which occur when the voltage drops more than 20 percent below the normal AC line voltage level.
Line Conditioners
Line conditioners go beyond the over voltage protection of surge protectors. Line conditioners keep a system's AC power source voltage at a fairly constant level and provide protection from brownouts of short duration. Because of this added protection, line conditioners cost more than surge protectorsup to several hundred dollars. However, these devices cannot protect against a complete loss of power.
The Setting Up Your System sheet provides general instructions for setting up your system. The User's Guide describes system features and technical specifications, video and SCSI device drivers, the System Setup program, and software support utilities. The Installation and Troubleshooting Guide describes how to install, troubleshoot, and upgrade your system. The systems management software documentation describes the features, requirements, installation, and basic operation of the systems management software. Refer to the software's online help for information about the alert messages issued by the software. The Rack Installation Guide describes how install your system in a rack. The System Information Guide provides important safety and regulatory information. Warranty information might be included within this document or as a separate document. Operating system documentation may be included with the system. This documentation describes how to install (if necessary), configure, and use the operating system software. Documentation is included with any options you purchased separately from the system and provides information you need to configure and install these options in your system. Documentation is included with any optional solutions software such as web-hosting, caching, or load-balancing software.
You may also have the following documents. NOTE: Documentation updates are sometimes included with the system to describe changes to the system or software. Always read these updates before consulting any other documentation because the updates often contain information that supersedes the information in the other documents. Technical information filessometimes called "readme" filesmay be installed on the hard drive to provide lastminute updates about technical changes to the system or advanced technical reference material intended for experienced users or technicians.
Technical Specifications
Processor
up to two Intel Pentium III microprocessors with a minimum internal operating frequency of at least 1.13 GHz 133 MHz 512 KB level 2 cache internal to microprocessor
Expansion Bus
Bus types Expansion slots PCI bus two dedicated PCI slots (one full-length and one half-length 64-bit, 66-MHz slot, or optionally, one half-length 64-bit, 66-MHz slot and one full-length 32bit, 33-MHz slot, 5-V compatible, on separate buses)
Memory
Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM 72-bit wide, ECC PC-133 SDRAM with two-way interleaving four 72-bit wide, 168-pin DIMM sockets 128-, 256-, 512-MB or 1-GB registered SDRAM DIMMs, rated for 133-MHz operation 256 MB 4 GB
Drives
Diskette drive SCSI hard drives IDE hard drives (optional) CD or DVD drive 3.5-inch, 1.44-MB diskette drive up to three 1-inch, internal, Ultra3 SCSI up to two internal (not hot-pluggable), ATA-compatible IDE CD or DVD drive
USB NIC
4-pin connectors two RJ-45 connectors for integrated 10/100/1000 NICs; one RJ-45 connector for optional remote service card (10-Mbps Ethernet controller) used for remote system administration 15-pin connector 6-pin mini-DIN connector 6-pin mini-DIN connector
Video PS/2-style keyboard PS/2-compatible mouse Front Video USB PS/2-style keyboard/mouse
15-pin connector 4-pin connector 6-pin mini-DIN connector, keyboard default (mouse optional with combination Y cable)
Video
Video type Video memory ATI RAGE XL PCI video controller; VGA connector 8-MB SDRAM standard (not upgradable)
Power
Each power supply: Wattage Heat dissipation Input voltage AC power supply (minimum and maximum) Input voltage DC power supply (minimum and maximum) Output voltages and maximum current (AC and DC power supplies) Maximum inrush current Backup battery one or two 275-W power supplies (If two power supplies are installed, they are hot-pluggable in a 1+1 redundant configuration.) 1033 BTU/hr (maximum) 85 to 265 VAC at 4763 Hz, autoranging
38 to 60 VDC, autoranging
+12 VDC at 23 A +3.3 VSB at 2 A (VSB = volts standby) Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 25 A per power supply for 10 ms or less. CR2032 3-V lithium coin cell
Physical
Height Width Depth Weight 4.24 cm (1.67 inches [1 U]) 44.7 cm (17.6 inches) 68.6 cm (27 inches) 15.8 kg (35 lb) maximum configuration
Environmental
Temperature: Operating Storage Relative humidity: Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage (nonoperational) Altitude: Operating Storage 16 to 3,048 m (50 to 10,000 ft) 16 to 10,600 m (50 to 35,000 ft) six consecutive shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 41 G for 2 ms six consecutive shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 71 G for 2 ms 0.25 G (half-sine wave) at a sweep of 3 to 200 Hz for 15 minutes 0.5 G at 3 to 200 Hz for 15 minutes 8% to 85% (noncondensing) 5% to 95% (noncondensing) 10C to 35C (50F to 95F) 40C to 65C (40F to 149F)
Basic Troubleshooting
Dell PowerEdge 1650 Systems Service Manual
Overview Initial User Contact External Visual Inspection Observing the Boot Routine Internal Visual Inspection Running the System Diagnostics Using the SW_NMI Switch Obtaining Technical Assistance
Overview
This section describes basic troubleshooting procedures that can help you diagnose a system problem. These procedures can often reveal the source of a problem or indicate the correct starting point for servicing the system. A brief explanation of how to load and start the system diagnostics can be found in "Running the System Diagnostics." The manufacturer recommends that you perform the following procedures in the order presented.
3. Observe the user to determine if he or she is making an error, such as typing an incorrect key combination or entering a command incorrectly. Is the problem a result of user error? Yes. Instruct the user in the proper procedure or direct the user to the appropriate user documentation for the correct procedure. No. Proceed to "External Visual Inspection."
An error message
See the Installation and Troubleshooting Guide for troubleshooting procedures. If the diskette drive is faulty, replace the diskette drive.
See "Messages, Codes, and Indicators." If the hard drive is faulty, replace the hard drive.
A series of beeps
NOTICE: Before you proceed with the internal visual inspection described in this section, ensure that the user has saved all open files and exited all open application programs, if possible. A simple visual inspection of a systems interior hardware can often lead to the source of a problem, such as a loose expansion card, cable connector, or mounting screw. When you perform the visual inspection, see "System Features" to locate components referenced in the inspection procedure. To perform the internal visual inspection, perform the following steps: 1. Turn off the system, including any attached peripherals, and disconnect all the power cables from electrical outlets. CAUTION: Before beginning to work inside the system, disconnect the power supply from the power source and the power supply cables from the power supply. 2. Open the system doors as described in "Opening the System Doors." CAUTION: The microprocessor and heat-sink assembly can get extremely hot during system operations. Be sure that it has had sufficient time to cool before touching it. CAUTION: When handling the microprocessor and heat-sink assembly, take care to avoid sharp edges on the heat sink. 3. Verify that the memory modules, expansion cards, and microprocessor and heat-sink assembly or assemblies are fully seated in their sockets or connectors. 4. To remove and reseat a microprocessor and heat-sink assembly, perform the steps described in "Adding or Replacing a Microprocessor." 5. To remove and reseat a memory module, perform the steps described in "Adding or Replacing Memory Modules." 6. If you need to remove and reseat an expansion card, remove the card as described in "Replacing an Expansion Card," and carefully reinsert the card in its connector until fully seated. 7. Verify that all jumpers are set correctly. For information about jumper settings, see "System Board Jumpers." 8. Check all cable connectors inside the system to verify that they are firmly attached to their appropriate connectors. 9. Close the system doors. 10. Reconnect the system and any attached peripherals to their power sources, and turn them on. Does the problem appear to be resolved?
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Yes. No further steps are necessary. No. Proceed to "Obtaining Technical Assistance."
To view data on test results, select Information and Results. Select Program Options to view the Program Options screen, which lets you set various test parameters. By selecting the Device Configuration option, you can see an overview of the devices in the system. Selecting Exit to MS-DOS exits the diagnostics and returns you to the operating system environment (or the utility partition's main menu if you are running the diagnostics from the utility partition). To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds to the highlighted letter in the option you choose.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Overview
This section describes system error messages, beep codes, and indicator codes that can occur during system start-up or, in the case of some failures, during normal system operation. The tables in this section list faults that can cause a beep code or system error message to occur and the probable causes of the fault in each case. This section also suggests actions you can take to resolve problems indicated by a message. If a faulty system does not emit beep codes or display system error messages to indicate a failure, you should run the appropriate tests in the system diagnostics to help isolate the source of the problem. Several different types of messages can indicate when the system is not functioning properly:
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System messages System beep codes Warning messages Diagnostics messages Alert log messages Front-panel indicators SCSI hard-drive indicator codes Redundant power-supply indicators
System Messages
System messages alert you to a possible system problem or to a conflict between the software and hardware. Table 1 lists the system error messages that can occur and the probable cause for each message. If the table does not lead to the source of the problem, run the appropriate tests in the system diagnostics to assist in troubleshooting the problem. NOTE: If you receive a system message that is not listed in Table 1, check the documentation for the application program that is running when the message appears and/or the operating system documentation for an explanation of the message and recommended action.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
OS Install Mode is enabled in the System Setup program. Mouse or keyboard cable connector loose or improperly connected; defective mouse or keyboard.
Disable OS Install Mode in the System Setup program. Check the mouse and keyboard cable connections.
Caution! NVRAM_CLR jumper is installed on system board - please run SETUP program
Incorrect configuration settings in System Setup program, NVRAM_CLR jumper is installed, or faulty system battery.
Check the System Setup configuration settings. See "Using the System Setup Program." Remove the NVRAM_CLR jumper (see Figure 2 for jumper location). Replace the battery. See "Replacing the System Battery."
Install a correct version of the microprocessor so that both microprocessors have the same level 2 cache size. See "Adding or Replacing a Microprocessor"
Remove and reseat the memory modules. See "Removing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
Faulty or improperly inserted diskette, incorrect configuration settings in System Setup program, or loose diskette interface cable.
Replace the diskette. Run the System Setup program to correct the diskette drive type. Check that the diskette drive interface cable is connected correctly. See "Replacing Drives."
Check that the diskette drive interface cable is connected correctly. See "Replacing Diskette Drives."
Remove and reseat the memory modules. See "Removing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
To clear the embedded server management memory, shut down the system, disconnect the power cable(s), wait approximately 30 seconds, and then reconnect the power cable(s) and restart the system. If the problem persists, replace the system board.
Replace the expansion card. See "Replacing Expansion Cards." If the problem persists, replace the system board.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Incorrect configuration settings in System Setup program, improperly connected hard drive, faulty harddrive controller subsystem (defective system board), or loose power cable.
Check the hard-drive configuration settings in the System Setup program. Reinstall the hard drive. See "Replacing Drives." Check the interface cable and power cable connections to the backplane board.
Incorrect configuration settings in System Setup program, NVRAM_CLR jumper is installed, or faulty system battery.
Check the System Setup configuration settings. See "Using the System Setup Program." Remove the NVRAM_CLR jumper. See Figure 2 for jumper location. Replace the battery. See "Replacing the System Battery."
Install memory modules in matched pairs. See "Adding or Installing Memory Modules."
Check the System Setup configuration settings. See "Using the System Setup Program.".
Reinstall the expansion card(s). See "Replacing Expansion Cards." If the problem persists, replace the expansion card(s).
Keyboard data line failure Keyboard stuck key failure Keyboard clock line failure Keyboard failure
Keyboard cable connector is loose or improperly connected; defective keyboard; defective keyboard/mouse controller (defective system board).
Check the keyboard cable connection. Replace the keyboard. If the problem persists, replace the system board.
Memory address line failure at address, read value expecting value Memory high data line failure at start address to end address Memory high address line failure at start address to end address Memory double word logic failure at start address to end address Memory odd/even logic failure at start address to end address Memory write/read failure at address, read value expecting value
Remove and reseat the memory modules. See "Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Memory parity failure at start address to end address Memory parity error at address
Remove and reseat the memory modules. See "Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
Faulty diskette, diskette/CD drive subsystem, hard drive, or hard-drive subsystem; no boot disk in drive A.
Check the boot device configuration settings in the System Setup program. If they were disabled, enable them and reboot. If the problem persists, replace the diskette or the hard drive. See "Replacing Drives." If the problem still persists, replace the system board.
Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program."
Check the cables connected to the NICs. Check the configuration settings in the System Setup program for the NICs. See "Using the System Setup Program."
Install NVRAM_CLR jumper and reboot the system. See Figure 2 for jumper location. If problem persists, replace the system board.
Install NVRAM_CLR jumper and reboot the system. See Figure 2 for jumper location. If the problem persists, replace the specified expansion card. See "Installing Expansion Cards." If the problem still persists, replace the system board.
Check that the SCSI backplane board is fully seated. See "Replacing Drives."
Primary IDE device 0 not found Primary IDE device 1 not found
Check that the device's interface cable is securely connected to the system board. See "Replacing Drives."
Replace the specified microprocessor. See "Replacing Microprocessors." If the problem still persists, replace the system board.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Secondary IDE device 0 not found Secondary IDE device 1 not found
Check that the device's interface cable is securely connected to the system board. Replace the device. See "Replacing Drives." If the problem persists, replace the system board.
Shutdown failure
Check that the SCSI backplane board is fully seated. See "Replacing the SCSI Backplane."
Reboot the system and enter the correct password. Clear the forgotten password. See "Disabling a Forgotten Password."
Defective expansion card(s) or improperly seated or faulty memory modules (reported by the NMI handler).
Replace expansion cards one at a time until error is corrected. See "Replacing Expansion Cards." Remove and reseat the memory modules. See "Adding or Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
Replace the system battery. See "Replacing the System Battery." If the problem persists, replace the system board.
Check the Time and Date settings. See "Using the System Setup Program." If the problem persists, replace the system battery. See "Replacing the System Battery." If the problem persists, replace the system board.
Install a correct version of the microprocessor in the specified microprocessor socket. See "Replacing Microprocessors."
<F10> key was pressed during POST, but no utility partition exists on the boot hard drive.
Create a utility partition on the boot hard drive. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Warning: Detected mode change from RAID to SCSI of the embedded RAID subsystem. Warning: Detected missing RAID hardware for the embedded RAID subsystem. Data loss will occur! Press Y to switch mode to SCSI, press any other key to disable both channels. Press Y to confirm the change; press any other key to cancel.
Back up information on the hard drives before changing the type of controller used with the drives.
Out-of-date firmware.
Update the system firmware. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide for information on updating the system firmware.
Upgrade the BIOS, but do not turn the system off before the upgrade. See "Using the System Setup Program."
Warning Messages
A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message might warn you that you might lose all data on the diskette, as a way to protect against inadvertently erasing or writing over the data. These warning messages usually interrupt the procedure and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application program or the operating system. See your Installation and Troubleshooting Guide and the documentation that accompanied the operating system and application program for more information on warning messages.
Diagnostics Messages
When you run a test group or subtest in the system diagnostics, an error message might result. These particular error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (located in "Getting Help" in the Installation and Troubleshooting Guide), and then follow the instructions in that section for obtaining technical assistance.
Alert Messages
The optional systems management software generates alert messages for your system. For example, the server agent software generates messages that appear in the SNMP trap log file. Alert messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions. More information about alert messages is provided in the systems management software documentation on the documentation CD that shipped with your system.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem. The beep code is a pattern of sounds; for example, one beep followed by a second beep and then a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in NVRAM. This information is valuable if you need to call for technical assistance. When a beep code is emitted, record it on a copy of the Diagnostics Checklist, and then look it up in Table 2. If you are unable to resolve the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious cause.
1-3-2 1-3-3
No memory installed Chip set or data line failure in the first 64 KB of main memory Odd/even logic failure in the first 64 KB of main memory Address line failure in the first 64 KB of main memory Parity failure in the first 64 KB of main memory
Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board. Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board.
1-3-4
1-4-1
1-4-2
3-1-1
Slave DMA-register failure Master DMA-register failure Master interrupt-mask register failure Slave interrupt-mask register failure
3-2-4
Check the keyboard cable and connector for proper connection. If the problem persists, replace the keyboard. If the problem persists, replace the system board. Replace the system board. Replace the system board.
3-3-1 3-3-2
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Keyboard controller not detected Screen initialization failure Screen-retrace test failure Search for video ROM failure
No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Improperly seated or faulty memory modules Defective system board Time-of-day clock stopped Super I/O chip failure (defective system board) Cache test failure (defective microprocessor)
Replace the system board. Ensure that all expansion cards are properly seated, and then reboot the system. Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board. Replace the system board. Replace the battery. If the problem persists, replace the system board. Replace the system board. Remove and reseat the specified microprocessor. If the problem still persists, replace the microprocessor.
Off
Off
There is no power available to the system, or power is available to the system, but the system is not powered on.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Off
Blinking
On
Off
Blinking
Off
1 Blue and amber system status indicator 2 NIC2 link and activity indicator 3 NIC1 link and activity indicator 4 Hard-drive indicator 5 Latch for system doors 6 Video connector 7 Diskette drive 8 Hard drives (3) 9 CD drive 10 Power button 11 Identification button 12 Keyboard/mouse connector 13 USB connector 14 Bezel system status indicator connector
LED Indicator
Icon
Description
The blue system status indicator lights up during normal system operation. The server management software can also cause the blue system status indicator to flash to identify a particular system. The amber system status indicator flashes when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives. NOTE: If the system is connected to AC power, the amber system status indicator will flash regardless of whether the system has been powered on.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
The link and activity indicators for the two integrated NICs light when the NICs are in use.
Hard-drive indicator
The green hard-drive activity indicator flashes when the hard drives are in use (see Figure 4 for more information on hard-drive indicators).
Power button
The power button controls the DC power output of the system's power supplies. The power button lights green when the system power is on. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system (such as Microsoft Windows 2000), the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPIcompliant operating system, the power is turned off immediately after the power button is pressed. The two identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue identification indicators on the front and back blink until one of the buttons is pushed again.
The front panel also incorporates a USB connector, a video connector, and a PS/2 connector to connect a mouse and keyboard using a Y-cable (see Figure 3).
Back-Panel Features
The following features are on the system's back panel (see Figure 3): Figure 3. Back-Panel Features
1 PCI expansion-card slots (2) 2 External SCSI connector 3 System identification button 4 Blue and amber system status indicator 5 Server management connector (when available) 6 NIC connectors (2) 7 USB connectors (2) 8 Mouse connector 9 Serial connector 10 AC or DC power input connectors (PS1 [left] and PS2) 11 Video connector 12 Keyboard connector 13 System status indicator connector
The system status indicator connector (13 in Figure 3) is used to extend the blue and amber system status indicator (4 in Figure 3) to the cablemanagement arm when the system is installed in a rack.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
Table 5 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, in the event of a harddrive failure, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern. NOTE: If the optional ROMB card is not installed, you will see only the "drive online" indicator patterns. You will also see the drive-activity indicator blink when the drive is being accessed.
Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual
1 Power-supply status indicator 2 Power-supply fault indicator 3 Power input line status indicator
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Overview
The procedures in this guide require that you open or remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this manual and elsewhere in system documentation. Always follow the instructions closely. Make sure to review all of the procedures in "Safety Instructions" in your System Information document. This section provides servicing procedures for components inside the system. Before you start any of the procedures in this section, perform the following tasks:
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Perform the procedures described in "External Visual Inspection." Read the safety information in the System Information booklet.
When there is no replacement procedure provided, use the removal procedure in reverse order to install the replacement part.
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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Recommended Tools
You need the following to perform the procedures in this section:
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The system diagnostics diskette set appropriate for your system Key to the system keylock #1 and #2 Phillips screwdriver Wrist grounding strap
To remove the bezel, use the system key to unlock the keylock on the bezel, press the tab at each end of the bezel, and then pull the bezel away from the system (see Figure 1). To replace the front bezel, fit the tabs on the bezel into the corresponding slots in the front panel and lock the keylock.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
5. Press the latch on the system front panel and lift the left door. 6. Lift the right door. When closing the doors, be sure to close the right door first and then the left door.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
In Figure 3, the system cover and front bezel are removed to provide an interior view of the system.
The system board can accommodate one or two microprocessors. A riser board accommodates one or two PCI expansion cards. Up to four memory modules may be installed on the system board. The hard-drive bays provide space for up to three 1-inch SCSI hard drives or two IDE hard drives. SCSI hard drives are connected to a SCSI host adapter on the system board through the SCSI backplane board. IDE hard drives are connected directly to the system board. The peripheral bays provide space for an optional 3.5-inch diskette drive and a CD drive. The power supply distribution board (PSDB) provides hot-plug logic and power distribution for the system. Two hot-pluggable, redundant power supplies provide power to the system board and internal peripherals. Separate PSDBs, power supplies, and power entry modules are provided for systems powered by -48 VDC and for systems powered by AC input power. During an installation or troubleshooting procedure, you may be required to change a jumper. For information on the system board jumpers, see "Jumpers and Connectors."
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1 Thumbscrew 2 Fan power connector 3 Hex-head Phillips screw 4 System status indicator connector 5 Control panel board 6 Control panel flex cable connector
To remove the control panel, perform the following steps. CAUTION: Read the safety instructions in your System Information document.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Remove the front cooling fan, located behind the control panel. The fan power cable attaches to the control panel flex cable assembly (see Figure 4). 4. Loosen the thumbscrew that secures the flex cable assembly to the control panel board (PLANAR). 5. Remove the hex-head screw that secures the control panel board to the chassis (see Figure 4). 6. Slide back the control panel board and lift it from the system.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
CAUTION: Before attempting to install the replacement power supply, check to ensure that you are installing the same type power supply. You cannot install an AC input power supply in a system configured for 48 VDC power; and conversely, you cannot install a 48 VDC power supply in a system configured for AC power. Your system may have one or two power supplies installed. If two power supplies are installed, they are hot-pluggable, which means that you can replace one without shutting down the system and turning off the power. For systems with two hot-pluggable power supplies, begin this procedure at step 2. CAUTION: Read the safety instructions in your System Information document.
1. If your system has a single power supply, turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. CAUTION: In a system with two power supplies, the power supplies are hot-pluggable. Remove and replace only one power supply at a time. CAUTION: The connectors on the PSDB contain high voltages. Do not remove the metal cover from the PSDB or touch the connectors on the PSDB or the power supply. 3. Identify the failed supply using the red fault indicator on the top of the supply (see "Messages, Codes, and Indicators"). 4. While grasping the power supply handle, slide the power supply away from the PSDB 0.75 inch (2 cm), and then lift the power supply out of the chassis (see Figure 5).
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
5. To install the replacement power supply, align the stud on the side of the power supply (see Figure 5) with the corresponding notch in the chassis, and then lower the power supply into the chassis. 6. Slide the power supply toward the PSDB until the power supply connector is fully seated in the PSDB connector.
1. Open the system doors. CAUTION: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, replace only one fan at a time.
2. Locate the faulty fan. The amber fault indicator adjacent to the fan power connector blinks if the fan is faulty. 3. Check the cooling fan power cable connection on the system board or control panel board (see Figure 6).
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4. If the problem is not resolved, install a replacement cooling fan. a. Disconnect the fan power cable from the system board or control panel board. b. Lift the defective fan straight up out of the power-supply bay or fan bracket (see Figure 6). c. Insert the new fan into the power-supply bay or fan bracket. When replacing the fan, ensure that the finger guard on the fan faces the back of the system and the fan cable points toward the fan power cable connector on the system board or control panel board (see Figure 6). d. Connect the fan power cable to the system board or control panel board. 5. If the replacement fan does not operate, the system board is faulty. NOTE: After installing a new fan, allow up to 30 seconds for the system to recognize the fan and determine whether it is working properly.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
CAUTION: Read the safety instructions in your System Information document. CAUTION: The cooling fan bracket must be replaced only with the power turned off.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Locate the cooling fan bracket (see Figure 7).
4. Remove the cooling fan bracket: a. Disconnect the fan power cable from the system board for each cooling fan mounted on the fan bracket. Do not remove the fans from the bracket at this time. b. Press the fan bracket release tab, lift the fan bracket out of the system with the fans attached, and set the bracket with fans installed on a smooth surface. c. Lift the fans straight up out of the fan bracket (see Figure 7). 5. Insert the fans into the new replacement fan bracket. When replacing the fans, ensure that the finger guard on the fan faces the back of the system and the fan cable points toward the fan power cable connector on the system board (see Figure 7). 6. Lower the fan bracket into place into the chassis. The bracket release latch clicks as it locks in place.
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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Replacing Drives
CAUTION: Read the safety instructions in your System Information document.
Your system may have a diskette drive, a CD drive, and up to three SCSI or up to two IDE hard drives installed. Procedures for replacing all drives are found in the following subsections.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
2. Attach the ribbon cable to the back of the diskette drive and route the cable through the cable cover on the back of the carrier. 3. Slide the drive and its carrier tray into the peripheral bay (see Figure 8) until it is fully seated. Ensure that you do not damage the ribbon cable at the back of the drive. The retention tab clicks when it locks in place. 4. Connect the drive data cable to the connector labeled "FLOPPY" on the SCSI backplane (or system board, if your system has IDE hard drives installed). 5. Close the system doors. 6. Replace the front bezel, if it was removed. 7. Reconnect the system and peripherals to their electrical outlets.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
To remove the CD drive, perform the following steps: 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Disconnect the CD drive interface cable from the connector on the interposer board on the back of the CD drive assembly. 4. Push down on the drive release latch approximately 6.35 mm (0.25 inch) while pulling the CD drive out of the peripheral bay (see Figure 10).
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
2. Slide the drive and its carrier tray into the peripheral bay (see Figure 10) until it is fully seated. The retention tab clicks when it locks in place. 3. Connect the CD drive data cable to the connector on the interposer board on the back of the CD drive assembly. 4. Close the system doors. 5. Replace the optional front bezel, if it was removed. 6. Reconnect the system and peripherals to their electrical outlets.
If a ROMB card and software are installed, hot-pluggable drives can be individually shut down and replaced while the system is operating. To remove a hard drive and its carrier, perform the following steps: 1. If the system does not have an optional ROMB card installed, shut down the system and disconnect the peripheral and power cables from their
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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
outlets. 2. Open the system doors. 3. For systems with a ROMB card and software, shut down the hard-drive slot you intend to remove. Wait until both SCSI hard-drive indicators on the drive carrier handle are turned off before proceeding. 4. Open the drive carrier handle and slide the carrier forward until it is free of the drive bay (see Figure 12). Figure 12. Replacing the SCSI Hard Drive and Carrier
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
3. Insert the replacement hard drive into the carrier and install four screws to secure the drive. 4. Open the handle on the carrier and install the replacement hard drive and carrier into its slot in the drive bay (see Figure 12). 5. Close the handle until it engages the front panel, locking the drive in place. 6. Replace the front bezel, if it was removed. 7. If the drive is a hot-pluggable replacement that has already been prepared, turn on the drive bay and reintegrate the drive. If the replacement drive is not a hot-pluggable hard drive, reconnect the system and peripherals to their electrical outlets, turn on the system, and run the system diagnostics to test and prepare the new drive.
To remove an IDE hard drive and its carrier, perform the following steps:
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Remove the optional front bezel, if it is installed. 3. Open the system doors. 4. Turn the compression latch that secures the drive-retention bracket to the chassis (see Figure 14). Figure 14. Removing the IDE Drive and Carrier
1 IDE hard drive and carrier 2 IDE drive-retention bracket 3 Compression latch
5. Rotate the right end of the drive-retention bracket away from the system's front panel (see Figure 14). 6. Set the drive retention bracket aside, out of the way. It must be installed after the replacement drive is installed. 7. Slide the IDE hard-drive carrier forward slightly (see Figure 14). 8. Disconnect the IDE data cable from the back of the drive. This cable connects to the other IDE drive (if present) and to the IDE connector on the system board (see Figure 26). 9. Disconnect the power cable from its connector on the back of the IDE hard drive. 10. Pull the IDE hard drive and its carrier out of its slot.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. If your replacement IDE hard drive is installed in its carrier, go to step 4. 2. If the replacement hard drive has no carrier, remove the faulty hard drive from its carrier: a. Remove the four screws that secure the drive to the carrier (see Figure 15). b. Remove the hard drive from the carrier. Figure 15. Removing the IDE Hard Drive From the Carrier
3. Insert the replacement hard drive into the carrier and install four screws to secure the drive. 4. Slide the replacement hard drive and carrier into its slot in the drive bay (see Figure 14). 5. Connect the IDE data cable to the drive (see Figure 26 for the location). 6. Connect the IDE power Y-cable to the drive and to the IDE_POWER connector on the system board (see Figure 26). CAUTION: Failure to reinstall the retention bracket could cause damage to the IDE hard drives.
7. Reinstall the IDE drive retention bracket and turn the compression latch to secure it.
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8. Close the system doors. 9. Replace the front bezel if one was removed.
Two 64-bit, 66-MHz expansion slots One 64-bit, 66-MHz expansion slot (PCI2) and one 32-bit, 33-MHz expansion slot (PCI1) for 5-V cards NOTE: The optional server management card uses the 32-bit, 33-MHz, 5-V expansion slot.
You can install only half-length PCI cards in the lower expansion slot (PCI2). You can install a full-length expansion card in the upper expansion slot (PCI1) unless you have installed an optional server management card. In this case, neither slot will accommodate full-length cards. Figure 16. Riser-Board Expansion-Card Connectors
1 PCI1 (64-bit, 66-MHz) 2 PCI2 (64-bit, 66-MHz) 3 PCI1 (32-bit, 33-MHz) 4 PCI2 (64-bit, 66-MHz)
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
To replace an expansion card, perform the following steps. CAUTION: Read the safety instructions in your System Information document.
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Disconnect any cables connected to the card. 4. Remove the expansion-card latch by loosening the captive thumbscrew and removing the latch (see Figure 17). 5. Grasp the expansion card by its edges and remove it from the expansion-card connector.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
2. If the replacement card is an identical replacement, ensure that any jumpers or configuration switches are set in an identical manner as the expansion card you just removed. 3. Locate the slot from which you removed the faulty expansion card. If this is an additional expansion card, select the expansion slot in which you will install the new expansion card. 4. Install the new expansion card: a. Remove the filler panel bracket from the expansion slot, if this is a new installation. b. Lower the card into the system. If the card is a full-length card, you may need to guide the front edge of the card into the full-length card support bracket. c. Insert the card-edge connector firmly into the expansion-card connector on the riser board until the card is fully seated. 5. When the card is seated in the connector, replace and secure the expansion-card latch. 6. Connect any cables that should be attached to the card. See the documentation supplied with the card for information about its cable connections. 7. Close the system doors. 8. Replace the front bezel, if one was removed. 9. Close the system doors, reconnect the system and peripherals to their electrical outlets, and turn them on.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
You must install memory modules in matched pairs (see Figure 18). Install a pair of memory modules in bank 1 before installing a second pair in bank 2.
Table 2 illustrates several sample memory configurations based on these guidelines. Table 2. Sample Memory Module Configurations Total Desired Memory BANK 1 DIMM_A BANK 1 DIMM_B BANK 2 DIMM_A BANK 2 DIMM_B
256 MB 512 MB 1 GB
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
4 GB
1 GB
1 GB
1 GB
1 GB
1. Press down and outward on the ejectors on the memory module socket, as shown in Figure 19, to allow the memory module to be inserted into the socket. 2. Align the memory module's edge connector with the slot in the center of the memory module socket, and insert the memory module into the socket (see Figure 19).
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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
The memory module socket has two alignment keys that allow the memory module to be installed in the socket in only one way. 3. Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket (see Figure 19). When the memory module is properly seated in the socket, the ejectors on the memory module socket should align with the ejectors on the other sockets with memory modules installed. 4. Repeat steps 1 through 3 of this procedure to install the remaining memory modules. 5. Perform steps 4 through 7 of "Performing a Memory Upgrade." Figure 19. Adding or Installing a Memory Module
1 Edge connector alignment key 2 Memory module socket ejectors (2) 3 Socket
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. Turn off the system, including any attached peripherals, and disconnect the power cable from its power source. 2. Open the system doors. 3. Locate the microprocessor ZIF sockets into which you will install or replace a microprocessor and heat-sink assembly. 4. To remove the retention clip that secures the heat sink to the microprocessor socket, press down firmly on the tab on the retention clip, and then
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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
remove the clip from the heat sink (see Figure 21). 5. Remove the heat sink and set it down with the underside of the heat sink facing up. NOTICE: Note the orientation of the heat sink with respect to the microprocessor and its ZIF socket. The heat sink and its securing clip must be aligned with the arrow beside the ZIF socket on the system board. NOTICE: Never remove the heat sink from a microprocessor unless you intend to remove the microprocessor. The heat sink is necessary to maintain proper heat transfer from the microprocessor. 6. Pull the socket release lever straight up until the microprocessor is released (see Figure 22). Figure 21. Retention Clip and Heat Sink Removal
7. Lift the microprocessor straight up and away from the ZIF socket (see Figure 22). Leave the release lever in the upright position so that the socket is ready for the replacement microprocessor. Figure 22. Removing the Microprocessor
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
2. Identify the pin-1 corner of the microprocessor by turning the chip over and locating the tiny gold triangle that extends from one corner of the large central rectangular area. The gold triangle points toward pin 1, which is also uniquely identified by a triangular pad (see Figure 23). Figure 23. Pin 1 Identification
3. Align the pin-1 corner of the microprocessor chip (see Figure 24) with the pin-1 corner of the microprocessor socket. NOTICE: Positioning the microprocessor incorrectly can permanently damage the chip and the system when you turn on the system.
4. Install the microprocessor chip in the socket (see Figure 24). a. If the release lever on the microprocessor socket is not all the way up, move it to that position now.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
NOTICE: When placing the microprocessor chip in the socket, be sure that all of the pins on the chip go into the corresponding holes of the socket. Be careful not to bend the pins. b. With the pin-1 corners of the chip and socket aligned, set the chip lightly in the socket and make sure that all pins are matched with the correct holes in the socket. Because the system uses a ZIF microprocessor socket, there is no need to use force (which could bend the pins if the chip is misaligned). When the chip is positioned correctly, it should drop down into the socket with minimal pressure. c. When the chip is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the chip. Figure 24. Installing the Microprocessor
NOTICE: Note the orientation of the heat sink with respect to the microprocessor and its ZIF socket. The heat sink and its securing clip must be aligned with the arrow head beside the ZIF socket on the system board. 5. Place the new heat sink on top of the microprocessor chip (see Figure 25). 6. Replace the retention clip: a. Orient the clip so that the release tab is facing the back of the system and the alignment arrow on the system board. b. Hook the unfolded end of the clip over the tab on the edge of the socket facing the front of the system. c. Press down on the release tab on the free end of the clip to snap the clip over the tab on the socket (see Figure 25). Figure 25. Installing the Heat Sink and Retention Clip
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1 Retention clip 2 Heat sink 3 Alignment tab 4 Microprocessor chip 5 Alignment arrow head on system board 6 ZIF socket 7 Slot in system board
7. Close the system doors. 8. Replace the front bezel, if one was removed. 9. Reconnect your system and peripherals to their electrical outlets, and turn them on. As the system boots, it detects the presence of the new microprocessor and automatically changes the system configuration information in the System Setup program. 10. Press <F2> to enter the System Setup program, and check that the microprocessor categories match the new system configuration. 11. Run the system diagnostics to verify that the new microprocessor is operating correctly. See "Running the System Diagnostics" for information on running the diagnostics and troubleshooting any problems that may occur.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Figure 26 identifies the system board features. Use this figure when replacing your system board or components that attach to the system board. Figure 26. System Board Features
1 Serial (SERIAL [top]) and video (VGA [bottom]) ports 2 Mouse (MOUSE [top]) and keyboard (KYBD [bottom]) connectors 3 NIC (ETHERNETn [top]) and USB (USB2 [bottom]) connectors 4 NIC (ETHERNETn [top]) and USB (USB1 [bottom]) connectors 5 ROMB card connector (RAID) 6 Server management port connector 7 Cable-management arm system status connector 8 System ID button (REAR_ID) 9 External SCSI connector (SCSI_B) 10 Riser board connector (RISER) 11 Embedded remote assistant connector (ERA) 12 System battery (BATTERY) 13 System board fan connectors (FANn) (4) 14 SCSI backplane board connector (BACKPLANE_1) 15 Diskette drive connector (FLOPPY) 16 CD drive connector (CD-ROM) 17 IDE drive connector (IDE) 18 IDE drive power connector (IDE_POWER) 19 Control panel connector (FRONT_ PANEL) 20 System board power connector (POWER) 21 Microprocessor 2 (PROCESSOR2) 22 Microprocessor 1 (PROCESSOR1) 23 Memory module sockets (BANK1_DIMM_A through BANK2_DIMM_B) 24 Optional power-supply fan connector (FAN_6)
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Remove the SCSI backplane, if it is installed. 4. Disconnect the fan power cables and remove the fans and the fan bracket assembly on the system board. 5. Disconnect the DC power connector on the system board (POWER). 6. Disconnect the control panel connector on the system board (FRONT_PANEL). 7. Remove all external peripheral cables from their connectors at the back of the system. 8. Record the locations and remove all internal cables attached to the system board. 9. Remove the expansion cards. 10. Loosen the thumbscrew securing the system board to the chassis. 11. Slide the system board toward the front of the system chassis about 6.3 mm (0.25 inch).
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12. Carefully lift the system board up and out of the chassis. Be sure to lift evenly and not twist the system board. 13. Place the system board on a smooth, antistatic surface. 14. Remove the optional ROMB card, if it is installed. 15. Remove the microprocessor and heat-sink assemblies. 16. Remove the memory modules.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
NOTICE: Systems with IDE hard drives do not have a SCSI backplane board.
The SCSI backplane board has connectors on the top that connect to the CD drive and the diskette drive. The bottom of the SCSI backplane board has connectors for connecting hard drives to the system board SCSI controller. A release latch on the back-right corner must be moved to the left to release the SCSI backplane board (it is not necessary to touch this latch when installing the SCSI backplane board).
To remove a SCSI backplane board, perform the following steps. CAUTION: Read the safety instructions in your System Information document.
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
3. Remove the front fan bracket. 4. Pull each hard-drive carrier partially out of its slot, approximately 2.5 cm (1 inch). 5. Disconnect the diskette drive interface cable from the top right of the SCSI backplane board (see Figure 8). 6. Disconnect the CD drive interface cable from the top left of the SCSI backplane board (see Figure 10). 7. Press the release latch toward the SCSI backplane board and lift the SCSI backplane board up and out of the system chassis.
To remove a power supply distribution board (PSDB), perform the following steps. CAUTION: Avoid touching the cable connectors on the power supplies. Wait 10 to 20 seconds after disconnecting the power cables before removing the power supplies or coming into contact with their cable connectors.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1 Screw 2 Cover 3 DC input cable connector 4 DC input cable connector 5 DC output power connector
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Remove both power supplies. 4. Remove the screw securing the cover to the PSDB. 5. Disconnect the DC power cable connected to the system board. 6. Disconnect both of the input power cables connected to the top of the PSDB. 7. Lift the PSDB out of the system chassis.
Your system may have an AC power entry module, or it may have a 48 VDC power entry module. The two power entry modules are shown in Figure 31.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1 Ground stud (for DC cables) 2 Grounding nut (for DC cables) 3 Ground lug (DC cables) 4 48 VDC power entry module 5 48 VDC power entry cable 6 AC power entry module 7 AC power cables
Figure 32. Removing the Power Entry Module (AC module shown)
1 Screw 2 Power entry module 3 Screw
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet(s). 2. Open the system doors. 3. Remove the power cables from both power entry module connectors. If you are removing 48 VDC power cables, you must also remove the ground lugs from the ground stud beside the power entry module. CAUTION: Avoid touching the cable connectors on the power supplies. Wait 10 to 20 seconds after disconnecting the power cables before removing the power supplies or coming into contact with their cable connectors. 4. Remove both power supplies. 5. At the back of the chassis, remove the screw that secures the power entry module to the chassis (see Figure 32). 6. Remove the screw that secures the power supply distribution board cover (see Figure 30). 7. On the side of the chassis, remove the screw that secures the forward end of the power entry module. 8. Disconnect the two power cables from the top of the power supply distribution board (see Figure 30). 9. Pull the power cables out the hole in the side of the chassis and set the power entry module aside.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
CAUTION: Before attempting to install the replacement power entry module, check to ensure that you are installing the same type module. You cannot install an AC power entry module in a system configured for 48 VDC power; and conversely, you cannot install a 48 VDC power entry module in a system configured for AC power. 1. At the forward end of the power entry module, insert the two cable connectors into the hole on the side of the chassis adjacent to the power supply distribution board. 2. Secure the forward end of the power entry module to the side of the chassis with the screw you removed in step 7 of "Removing the Power Entry Module" (see Figure 32). 3. Secure the back of the power entry module to the system back panel with the screw you removed in step 5 of "Removing the Power Entry Module" (see Figure 32). 4. Connect the two power input cables to the top of the power supply distribution board (see Figure 30). 5. Secure the top cover to the power supply distribution board (see Figure 30). 6. Replace both power supplies. 7. Close the system doors. 8. Install the power input cables to the power entry module's receptacles. If you are installing a 48 VDC cable assembly, install the ground lugs on the ground stud on the back panel of the system and secure it with the grounding nut (see Figure 31).
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
5. If necessary, connect the ROMB battery cable. 6. Close the system doors. 7. Replace the front bezel, if one was removed. 8. Reconnect the system and peripherals to their power sources, and turn them on. 9. Enter the System Setup program and verify that the setting for the SCSI controller has changed to properly reflect the presence of the RAID hardware (see "Using the System Setup Program"). 10. Reinstall the RAID software, if necessary (see the ROMB card software documentation for more information).
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
2. Open the system doors. 3. Locate the ERA card on the system board. 4. Loosen the plastic retention clip securing the ERA card to the system board. 5. Lift the ERA card off its connector and rotate the board up and out of its support bracket.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens (see "Using the System Setup Program"). 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open the system doors. 4. Remove the system battery (see Figure 26 for its location). You can pry the system battery out of its socket with your fingers or with a blunt, nonconductive object such as a plastic screwdriver. 5. Install the new system battery with the side labeled "+" facing up (see Figure 35).
6. Close the system doors. 7. Replace the front bezel, if one was removed. 8. Reconnect the system and any attached peripherals to their electrical outlets, and turn them on. 9. Enter the System Setup program to confirm that the battery is operating properly (see "Using the System Setup Program"). 10. Enter the correct time and date in the System Setup program's Time and Date settings. 11. Re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program. 12. To test the newly installed battery, power down and disconnect the system from its electrical source for at least an hour. 13. After an hour, connect the system to its electrical source and turn on the power. 14. Enter the System Setup program and if the time and date are still incorrect, obtain technical assistance.
Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual
Overview
This section provides specific information about the jumpers on the system board. It also provides some basic information on jumpers and describes the connectors and sockets on the various boards in the system.
Jumpers
Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects the pins and creates a circuit. To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated.
NOTICE: Make sure the system is turned off before you change a jumper setting. Otherwise, damage to the system or unpredictable results may occur. A jumper is referred to as open or unjumpered when the plug is pushed down over only one pin or if there is no plug at all. When the plug is pushed down over two pins, the jumper is referred to as jumpered. The jumper setting is often shown in text as two numbers, such as 1-2. The number 1 is printed on the circuit board so that you can identify each pin number based on the location of pin 1.
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unjumpered
1. Turn off the system, including any attached peripherals, and disconnect the power cord from its power source. 2. Open the system doors. 3. Refer to "System Board Jumpers" for the location of the password jumper (labeled "PASSWD") on the system board. 4. Remove the jumper plug from the PASSWD jumper. 5. Close the system doors. 6. Reconnect the computer to an electrical outlet and turn it on. The existing passwords are not disabled (erased) until the system boots with the PASSWD jumper plug removed. However, before you assign a new system and/or setup password, you must install the jumper plug. NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next time it boots. 7. Repeat step 1. 8. Install the jumper plug on the PASSWD jumper. 9. Close the system doors. 10. Reconnect the computer and peripherals to their electrical outlets and turn them on.
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11. Assign a new system and/or setup password. To assign a new system and/or setup password, see "Using the System Setup Program".
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
Each time you turn on your system, the system compares the configuration of the hardware installed in the system to the hardware listed in the system configuration information stored in NVRAM on the system board. If the system detects a discrepancy, it generates error messages that identify the incorrect configuration settings. The system then prompts you to enter the System Setup program to correct the settings. You can use the System Setup program as follows:
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To change the system configuration information after you add, change, or remove any hardware in your system To set or change user-selectable optionsfor example, the time or date on your system To enable or disable any integrated device in your system
After you set up your system, run the System Setup program to familiarize yourself with your system configuration information and optional settings. Print the System Setup screens (by pressing the <Print Screen> key) or record the information for future reference.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied your operating system. You can also enter the System Setup program by responding to certain error messages (see "Responding to Error Messages"). NOTE: For help using the System Setup program, press <F1> while in the program.
Up arrow or <Shift><Tab>
Cycles through the settings in a field. In many fields, you can also type the appropriate value.
<Esc>
Exits the System Setup program and restarts the system if any changes were made.
For most of the options, any changes you make are recorded but do not take effect until the next time you start the system. For a few options (as noted in the help area), the changes take effect immediately.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
Main Screen
When the System Setup program starts, the main program screen appears (see Figure 1).
The following options and information fields appear on the main System Setup screen:
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System Time Resets the time on the system's internal clock. System Date Resets the date on the system's internal calendar. Diskette Drive A: Displays the type of diskette drive for your system. System Memory Displays the amount of system memory. This option has no user-selectable settings. Video Memory Displays the amount of video memory. This option has no user-selectable settings.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
OS Install Mode Determines the maximum amount of memory available to the operating system. On sets the maximum memory available to the operating system to 256 MB. Off (default) makes all of the system memory available to the operating system. Some operating systems will not install with more than 2 GB of system memory. Turn this option On during operating system installation and Off after installation. CPU Information Displays information related to the microprocessor bus and microprocessors. This screen has no user-selectable settings. IDE Drive 0 and IDE Drive 1 Display information related to the optional IDE hard drives. If the IDE hard drives are installed and detected, Hard Drive is displayed. If no IDE hard drives are detected, Unknown Device is displayed. Maximum UDMA Displays information on disk speed and allows you to choose a preferred speed at which a disk transfers information to the system. The default setting is ATA-33. Boot Sequence Displays the Boot Sequence screen, discussed later in this section. Hard-Disk Drive Sequence Displays the Hard-Disk Drive Sequence screen, discussed later in this section. Integrated Devices Displays the Integrated Devices screen, discussed later in this section. PCI IRQ Assignment Displays a screen that allows you to change the IRQ allocated to each of the integrated devices on the PCI bus, as well as any installed expansion cards that require an IRQ. Console Redirection Displays a screen that allows you to configure console redirection. The submenu allows you to turn the feature on or off, select the remote terminal type, and enable or disable redirection after booting. For more information on using console redirection, see the User's Guide. System Security Displays a screen that allows you to configure the system password and setup password features. See "Using the System Password Feature" and "Using the Setup Password Feature" for more information. Keyboard Numlock Determines whether your system starts up with the Num Lock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards). Report Keyboard Errors Enables or disables reporting of keyboard errors during the POST. This option is useful when applied to self-starting or host systems that have no permanently attached keyboard. In these situations, selecting Do Not Report suppresses all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system. Asset Tag Displays the customer-programmable asset tag number for the system if an asset tag number has been assigned. To enter an asset tag number of up to 10 characters into NVRAM, see "Using the Dell OpenManage Server Assistant CD" in the User's Guide.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
Embedded RAID Controller Both channels A and B have the same settings. The configurable options will vary, depending on whether the optional ROMB card is installed.
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With optional ROMB card installed To turn on the RAID functionality of the optional ROMB card, select RAID Enabled. Select Off to turn off RAID functionality. Without optional ROMB card installed To turn on the SCSI controller, select SCSI. To turn off the SCSI controller and mask the presence of the device, select Off.
IDE CD-ROM Controller Enables or disables the system's IDE CD drive interface. Diskette Controller Enables or disables the system's diskette drive controller. When Auto (default) is selected, the system turns off the controller when necessary to accommodate a controller card installed in an expansion slot. You can also set up the drive to be read-only. Using the read-only setting, the drive cannot be used to write to a disk. Embedded 10/100/1000 NIC Enables or disables the system's two integrated NICs. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after system reboot. MAC Address Displays the MAC address for the corresponding 10/100/1000 integrated NIC. This field has no user-selectable settings. Serial Port Configures the system's integrated serial port. The options can be set to Auto (default) to automatically configure the port, to a particular designation, or to Off to disable the port.
If you set the serial port to Auto and add an expansion card with a port configured to the same designation, the system automatically remaps the integrated port to the next available port designation that shares the same IRQ setting.
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Speaker Toggles the integrated speaker On (default) or Off. A change to this option takes effect immediately (rebooting the system is not required).
System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password. NOTE: See "Using the System Password Feature" for instructions on assigning a system password and using or changing an existing system password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten system password. Setup Password Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system password feature.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
NOTE: See "Using the Setup Password Feature" for instructions on assigning a setup password and using or changing an existing setup password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten setup password. Password Status When Setup Password is set to Enabled, this feature allows you to prevent the system password from being changed or disabled at system start-up.
To lock the system password, you must first assign a setup password in the Setup Password option and then change the Password Status option to Locked. In this state, the system password cannot be changed through the System Password option and cannot be disabled at system start-up by pressing <Ctrl><Enter>. To unlock the system password, you must enter the setup password in the Setup Password option and then change the Password Status option to Unlocked. In this state, the system password can be disabled at system start-up by pressing <Ctrl><Enter> and then changed through the System Password option.
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Power Button When this option is set to Enabled, you can use the power button to turn the system off or shut down the system if you are running Microsoft Windows 2000 or another operating system that is compliant with the ACPI specification. When this option is set to Disabled, you cannot use the power button to turn off the system or perform other system events. NOTE: You can still turn a system on using the power button when the Power Button option is set to Disabled. If the option setting is changed to Disabled, the change will not take effect until the next boot. NMI Button This button may be used for troubleshooting software and device drivers when running certain operating systems. If a malfunction occurs when NMI Button set to Enabled, an NMI interrupt alerts the system. Enable this button only when directed to do so by the operating system's documentation.
Exit Screen
After you press <Esc> to exit the System Setup program, the Exit screen displays the following choices:
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Save Changes and Exit Discard Changes and Exit Return to Setup
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
When the System Password option is set to Enabled, the system prompts you for the system password just after the system starts. To change an existing system password, you must know the password (see "Deleting or Changing an Existing System Password"). If you assign and later forget a system password, a jumper setting on the system board must be temporarily changed, disabling the system password feature (see "Disabling a Forgotten Password"). Note that this erases the setup password at the same time. NOTICE: If you leave your system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
System Setup program and begin using your system. NOTE: Password protection does not take effect until you restart the system by turning the system off and then on again.
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual
1. When prompted, press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of your system. If you are asked to enter your setup password, you may need to contact your network administrator who has the setup password. 2. Enter the System Setup program by pressing <F2> during POST. 3. Select the System Security field to verify that the Password Status option is set to Unlocked. 4. When prompted, type the system password. 5. Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If you want to assign a new password, continue to step 6. If Not Enabled is not displayed for the System Password option, press the <Alt><b> key combination to restart the system, and then repeat steps 2 through 6. 6. To assign a new password, follow the procedure in "Assigning a System Password."
Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual