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Q1 2002 RULES REFERENCE CARD Q1 Eligibility

Site must be an external manufacturing location of production or service parts Site must be shipping for at least 6 months Sites must be assigned to a STA Site engineer who is responsible for verifying Q1 eligibility Sites must satisfy Q1 criteria after each SIM refresh (monthly) to maintain Q1 status

Q1 2002 RULES REFERENCE CARD Q1 Status Codes [Documentation required to Change] Q1 Achieved (Y) [Q1 Letter]
o Site has satisfied Q1 requirements including Q1 score greater than 800 Q1 Revoked (R) [Q1 Revocation Letter] o Can not re-obtain Q1 for at least 6 months from Revoke date o No sourcing permitted without [Form PP-P-F012] o Must meet all original Q1 obtainment criteria. Only endorsements lost due to Q1 revocation must be regained Q1 Approval Denied (X) [Form PP-S-F005] o No sourcing permitted without [Form PP-P-F012] Awaiting Q1 Approval (A) [Form PP-S-F005] o Site may achieve Q1 status after 6 months from PE date o Site must achieve Q1 status within 12 months of PE date o Note: Production Established (PE) date set when 5,000 pieces shipped Q1 Assessment Required (D) [Automatic with STA activation] o Mfg Site assessment must be completed within 90 days o No sourcing permitted without [Form PP-P-F012] Q1 Requirements Waived (W) [Form PP-P-F012] o Waiver must be renewed every 12 months o Site Action Plan and Capable Systems requirements waived o On-going Performance is monitored for 250 point situations Supported Tier 2 (2) [Form PP-S-F005]
Site approved prior to activation in GSDB Q1 possible

General Q1 Rules
Q1 Score baseline is 1000 Adjustment for: Site Action Plan, Capable Systems, and On-Going Performance Q1 score must be at least 800 points to obtain/maintain Q1 If a 250 point condition is experienced, positive points are not applied Q1 Score is published monthly within SIM "NA" is displayed when a site is either Production or Service assigned, but is missing corresponding PPM data in the last 13 months or Delivery data in the last 7 months Any "NA" situation will result in an 'Incomplete' Q1 score When a site provides Production and Service parts, the Production STA Site Engineer has the Q1 process lead. However, the two engineers must collaborate on Q1 status decisions. Q1 Scoring is updated with the SIM Refresh mid-month. Q1 Scoring is not updated between these refreshes.

New Site

Aw aiting Q1 Approval (A)

Meets Q1 Standards? Yes

"The information contained herein is FORD PROPRIETARY information and may include FORD CONFIDENTIAL information as defined in Ford's Global Information Standard II. Reproduction of this document, disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly prohibited"

Q1 Site Assessment Required (D)

Manufacturing Site Assessment

Does not meet Q1 Requirements Begin Q1 process again

No Q1 Achieved (Y)

Q1 not possible, but good quality Tier 2 - not shipping to Ford (2) Q1 not possible within 12 months of PE Q1 Requirements Waived (W) Q1 Approval Denied (X)

Q1 Revoked (R)

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Q1 2002 RULES REFERENCE CARD Adjustments: (0 or 250 points) Site Action Plan
Mfg Site Assessment: Must be performed every 6 months, regardless of quality segment. Results are maintained in Global Site Mgmt Database (GSM) by the STA Site Engineer Acceptable outcome results in 0 point adjustment Lack of Site Assessment results in 250 point adjustment Corrective Action Plan: Required Corrective Action Plan results in 0 point adjustment Corrective Action Plan must be submitted within 30 days Effectiveness must be proven within 6 months "Ineffective Corrective Action Plan" results in 250 point adjustment.

Q1 RULES REFERENCE CARD On-going Performance Adjustments: (600 to 1750 points) PPM
6-Month Site Adjustments: PPM Score 0 PPM 1 PPM to 60 PPM 61 PPM to 100 PPM 101 PPM to 250 PPM 251 PPM to 500 PPM 501 PPM to 750 PPM 751 PPM to 1000 PPM 1001 PPM to 1500 PPM Greater than 1500 PPM Points +100 points +50 points 0 points -20 points -40 points -60 points -80 points -100 points -125 points

Capable Systems

Adjustments: (0 or 250 points)

Determined separately for Production and Service 6-Month Site: Production Includes 6 mature months of receipts/rejects Positive points are not allowed if site has fewer than 2 months of production receipts in the last 6 mature months "NA" indicates site has Production STA Engineer assigned, but is missing corresponding receipts or rejects in the last 6 mature months. Site should be Production inactivated if no receipts in the last 13 months (unless Present Q1 Status code is "A", "D", or "2") 6-Month Site: Service Service includes shipments to US and European receiving locations only Includes 6 mature months of receipts/rejects Positive points are not allowed if site has fewer than 2 months of Service receipts in the last 6 mature months "NA" indicates site has Service STA Engineer assigned, but is missing corresponding receipts or rejects in the last 13 months. Site should be Service inactivated (unless Present Q1 Status code is "A" with no PE date, "D", or "2")

Certificates/Assessments [Update frequency required] Results are maintained in GSDB On-Line by suppliers Satisfying all required certificates/assessments results in 0 point adjustment rd o QS-9000 or TS-16949 3 party certificate [3 year] ! Blank certification date, future certification date, blank certificate number or "TBD' certificate number results in 250 point adjustment o ISO 14001 third party certificate [3 Year] ! Blank Certification date, future certification date, blank certificate number or 'TBD' number results in 250 point adjustment ! Q1 sites have until July 1, 2003 to become certified o MMOG/MS-9000/Odette self assessment [Annual] ! Blank certification date, future certification date, blank certificate number or 'TBD' and lack of MP&L endorsement results in 250 point adjustment Endorsements Required to obtain Q1: o STA: Engineer with input of Program management o Plant: Plant Mgr or designee for each Ford Plant o FCSD (for Service Parts): FCSD Quality Mgr or designee o MP&L: Delivery Performance Supervisor or designee Original Q1 attainment endorsements have a shelf life of 6 months Dates are maintained in Global Site Mgmt Database by STA Site Engineer. Removal of endorsement alone will not impact Q1 score. Only endorsements withdrawn due to Q1 Revocation data must be received to re-obtain Q1 status
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If the site has no receipts in the last 13 months for both Production and Service, then the site will be removed from SIM and the Q1 status deleted

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Q1 2002 RULES REFERENCE CARD On-going Performance (cont) PPM


6-Month Low Commodity Comparison Adjustments: Comparison Percent Points 100% +100 points 75 % to 99% +75 points 50% to 74% +50 points 25% to 49% +20 points 11% to 24% +10 points 0 % to 10 % 0 points -1 % to 24 % -25 points -25% to 49% -50 points -50% to 74% -100 points -75% to 99% -150 points Less than or equal to 100% -250 points General Rules Determines the worst performing commodity compared to the commodity industry in the last 6 mature months Determined separately for Production and Service Industry is defined as all external supplier shipments of part numbers with the same commodity Only commodities representing 10% or more of the total site receipts are considered Worst performing commodity determined by: ! 6 month PPM calculated for each commodity ! Industry 6 month PPM calculated for each commodity ! Site vs. Industry calculated for each commodity by using 1- (Site commodity 6 mo PPM/ Industry commodity 6 mo PPM) * 100 = percent ! Based on the percent and considering the rules below, points are assigned to each commodity Assigning Points to Production/Service Commodities ! No positive points allowed if the site has fewer than 2 months of production/service receipts in the last 6 mature months ! If no commodity greater than 10% is found, the site receives 0 points ! Points less than 0 are changed to 0 if 6 Month Low commodity PPM is less than or equal to 120 ! Worst performing commodity - one with the lowest points ! If the Worst Performing Commodity points are less than 0 and the 6 Month Site PPM is less than 120, then the points are adjusted to 0 ! Additional Rules for Assigning Points to Service Commodities o Includes shipments to US and European receiving locations only o If the site has fewer than 4 months of rejects, no negative points are allowed
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Q1 2002 RULES REFERENCE CARD On-going Performance (cont) Delivery


Delivery Adjustments: 6 Mo Weighted Average Points 100 +100 points 97 to 99 +50 points Less than 96 0 points General Rules Determined separately for Production and Service Delivery ratings are received by ship points A unique ship point is determined by: Ship point GSDB code, Organization and Region Production sites uniquely supplying bulk material, As Required parts, or Purchased Services are exempt from Delivery requirements including MS-9000/MMOG/Odette. MP&L Delivery Analysts maintain these supplier types in GSM "NA" indicates site is Production or Service STA activated, but has no corresponding delivery ratings in last 7 months Delivery Ratings Considered in Q1 All delivery ratings assigned directly to a manufacturing site are considered. (mfg site code = ship point site code) Ratings associated with a mfg site via a different ship point are only considered when receipts exist through the ship point within the last 7 months to the Ford Org and Region issuing the delivery rating. When no receipts exist, the message "Not used in Q1 score, zero receipts in last 7 months" will appear by these ratings. Service includes shipments to US and Europe receiving locations only. Determining Worst Ship Point For all considered ship points, if there is data in all of: o Immature, first mature, and second mature month o 6 month weighted average and all 4 data points are all less than 81 points, then the site receives 250 point adjustment If no ship point meets the criteria, then the considered ship point with the worst 6 month weighted average is picked and assigned points considering: o Production/Service receipts = 0 in the immature month and the st 1 recent mature or second recent mature month, site receives 0 point adjustment

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Q1 2002 RULES REFERENCE CARD On-going Performance (cont) Field Action


Field Action Adjustments: Field Action Frequency 0 in 6 months 1 or more in 6 months Points 0 points -250 points

Q1 2002 RULES REFERENCE CARD Correcting Data Issues


I see a production part number in SIM with an incorrect Low Commodity Code or showing up under the wrong mfg site code. How do I get it changed? Determine all of the parts received from the site in the last 13 months o Click on " Buyer and commodity information for all production parts sourced in the last 13 months" link in the Performance History Production PPM section of the Site SIM summary o The Part/Buyer List screen shows all parts manufactured by the site in the last 13 months including: part number, part name, Buyer name, Buyer phone number, low commodity code and name, and high commodity code and name Determine parts not binned to the appropriate low commodity o Identify the Buyer associated with the part. o The STA Engineer and supplier should contact the Buyer. Make sure that you have justification as to why you feel that the parts are mis-binned and also try to have a recommendation on to what low commodity you feel that the parts should be binned. ! The Buyer must update the sourcing record in WIPS/eVEREST to reflect the correct mfg code, low commodity code, etc. for the subject part number. o If the change is made before the end of the month, then the change will be reflected in the SIM processing following month I see a service part number in SIM with an incorrect Low Commodity Code and Description. How do I get it changed? ! Determine all of the parts received by the site in the last 13 months o Click on "PPM-Service link" in the Performance History Section of the SIM Site Summary screen o Click on "View Commodity PPM List" o Click on the Commodity in question o Click on the immature month link to view all parts received from the site for that commodity in the last 13 months. o Click on the Buyer link "X" next to each part number to see the part name, buyer name, buyer phone number o The buyer must update the sourcing record in the appropriate system.

Date represent the final executive signature date on the 14D

Stop Shipment
Stop Shipment Adjustments: Stop Shipment Frequency 0 in 6 months 1 in 6 months 2 or more in 6 months Points 0 points -100 points -250 points

Date represents Identified Date stated on the Management Alert (WERS alert) Site cannot obtain Q1 with 1 or more Stop Shipments in the last 6 months.

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Q1 2002 RULES REFERENCE CARD Correcting Data Issues (cont)


I see "Incomplete" Q1 Score. What causes this and how do I resolve? The reason behind an "Incomplete" Q1 score is identifiable by the presence of "NA" in place of points, within the ongoing performance section. There are a variety of reasons why a site is receiving an Incomplete Q1 score. An "Incomplete" Q1 score is appropriate in some situations: o The site has a Present Q1 status of A-Awaiting Q1 Approval and has not started to ship yet (no PE date) o Service sites shipping only direct ship parts to dealers Depending on the situation, an "Incomplete" Q1 score can be resolved as follows: No Production Receipts in the last 6 mature months and assigned to a Production STA engineer. o The assigned Production engineer must submit a request via Global Site Management Database to Inactivate the site. No Service Receipts in the last 13 months and assigned to a Service STA engineer. o The assigned Service engineer must submit a request via Global Site Management Database must Inactivate the site. No Production Delivery ratings in the last 7 months and assigned to a Production engineer. o The STA Site engineer should contact the Production Ford Delivery Analyst (seen in the Contacts section of the SIM Site summary screen) to discuss ship points being used by the mfg site. No Service Delivery ratings in the last 7 months and assigned to a Service engineer. o The STA Site engineer must contact the Service Ford Delivery Analyst to discuss all of the ship points being used by the mfg site and ensure steps are taken to have ratings fed to SIM.

Q1 2002 RULES REFERENCE CARD Updating Information


What Activate/Inactivate Site Where GSM Who STA Site Eng STAGSDB or FCSDDATA SIMINFO@ ford. com Suppliers Supplier CSA www. covisint.com/help/contact/custserv/ Supplier Ford Delivery Analyst Ford Delivery Analyst Ford Delivery Analyst STA Site Eng Supplier www. covisint.com/help/contact/custserv/ STA Site Eng STA Site Eng (w/ STA Site Mgr approval) Buyer Buyer STA Site Eng GSM GSMHELP STA Site Eng POC STA Site Eng GSM POC Ford Plant IQ and/or STA Resident Site Eng Appropriate Form STAGSDB or FCSDDATA STA Site Eng GSM POC STA Site Eng Form #PP-SF001 Fax to Chris J. Gremley, 313-390-1080 e-mail confirmation of the fax to cgremley@ford.com)

Business Unit Structure Capable Systems Corporate Security Administrator Update Delivery Champion name, phone, fax email Delivery Dispute Endorsement, MP&L Endorsements (STA, Plant, Service) FSP Access Issues Manufacturing Site Assessment Override Recommended Q1 Status Part Number to Commodity Part Number to Supplier Site Production Established (PE) Date Change Plant Manager name, phone, fax, email PPAP Level PPM Dispute Q1 Status QC Manager name, phone, fax, email Quality Segment

SIM GSDB On-Line Covisint Help Desk MP&L

Delivery Database GSM GSM Covisint Help Desk GSM GSM WIPS (or equal) WIPS (or equal) SBO Database GSM/ GSDB GSM GSDB QR2, CMMS, VIR (or equal) GSDB GSM GSDB Segmentation Database

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Q1 2002 RULES REFERENCE CARD Updating Information (cont)


What SIM Access Issues (Ford) Site Action Plan Site Name Where Covisint Help Desk GSM GSDB OnLine GSDB GSM GSDB GSM GSDB SIM Who
www. covisint.com/help/contact/custserv/

Q1 2002 RULES REFERENCE CARD Web Sites for Additional Information SIM - Internal:
http://www.purchasing.ford.com/prch_quality/html/search.html

STA Engineer Assigned to Site STA Org Code for Site

Stop Shipment Dispute

STA Site Eng. Supplier gsdbol@ford.com Buyer STA Site Mgr GSM POC STA Site Mgr GSM STAGSDB or FCSDDATA STA Site Eng

Manufacturing Site Q1 Performance QR Details

Supplier - http://fsp.covisint.com
Monthly Parent Report Card Parent Data Download to Excel Mfg. Site Q1 Scoring Daily QR Details

Global Site Management Database (GSM) (internal only)


http://www.purchasing.ford.com/prch_nonq1/?

Database used to maintain supplier manufacturing site data (e.g.: site assessment results, endorsements). Export of 'Q1 History' and 'Current Data' sheet for sites of interest.

Quality Reporting Options (internal only)


http://www. purchasing.ford.com/prch_quality/cgi-bin/qualmenu.cgi?

Download and reporting of PPM (48 months), Delivery (13 months), and Supplier Profile information.

Q1 Reference, forms, and Letters (internal Only)



http://www.purchasing.ford.com/prch_sta_man/html/Q1Information.html

Procedure: PSP-010: Q1 for External Supplier of Production and Service Parts Form: PP-S-F005: Q1 Status Change Request ("A", "X", or "2" code request) Form: PP-S-F012: Non-Q1 Sourcing Request ("W" code request) Q1 2002 Letter and Q1 2002 Revocation Letter Plus everything below

Quality System and Site Documents - Q1 2002


http://web.bli.ford.com/


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Q1 2002 Manual, showing Q1 2002 Requirements-checklist Q1 2002 Manufacturing Site Assessment - Checklist Q1 2002/SIM, Global Site Mgmt Database Training Q1 2002 Rules Reference Card Letter announcing the launch of Q1 2002 for FCSD-Europe. ISO/TS 16949 Information GSDB On-line Information
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