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Enterprise Resource Planning

Evolution of ERP
1960- early computers, reorder point systems

and early material requirements planning(MRP) 1970- MRP and computer hardware and software developments 1980- MRP II 1990- MRP II and early ERP systems 2000s- software vendors consolidation

Technological backbone of e-business, an

enterprise wise transaction framework with links into 1. sales order processing 2. Inventory management and control 3. production and distribution planning 4. finance

Common IS issues
Process and data integration Data consolidation & management

reporting Consistency & accuracy Few external interactions IT management

Example : Colgate - Palmolive


BEFORE
Acquire an order Processing 1-5 days 1-2 days Order acquisition and processing combined take 4 hours 97.5% 6.3%

AFTER

On time delivery Working capital

91.5% 11.3%

ERP usage in the organization


Employee Role Decision Appropriate IS

Executive

Strategic management

Long term

Tactical

Planning & control Supervisory

Short- medium term Day-to-day

Executive support/ information systems Decision support/ management support Transactional processing

Operational

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