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SOLUÇÕES CENTRADAS NO UTILIZADOR (SCU)

UCS, is both a technique and a philosophy that


puts the user’s needs ahead of anything else.
Mark Pearrow(2000)

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Intellectual Systems
Visual integration
Memory

Study
Study User Optimize what
matters
Optimize what
matters Technological
Environment

Emotional Structure to suport


Motor the user interface
Design the user neads
Technological framework

Implementation

Processo de DCU

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