Professional Documents
Culture Documents
Class Of Service:
1.Template Audit:
>LD 1 (For any Operator Console Problem)
2.Time Setting:
>LD 2
.TTAD (Display Current Date & Time)
.STAD DD MM YYYY HH MM SS
>LD 38
if .STAT nn
CNFC 00 DSBL 00 BUSY (Condition fine)
CNFC 00 DSBL 00 BUSY
>LD 22
REQ:PRT
TYPE:ADAN TTY n
If TARG=TGAR Then it will block that Extn from making any calls on the member
COT Lines of that particular RDB ie Access Denied.
34.To copy an DN
>LD 10/11
REQ:CPY n
TYPE:
CFTN:l s c u (Existing TN)
SFLT: Auto/TNDN
TN:l s c u (New TN)
DN: (New DN)
37.CDB Data
Configuration Procedures:
Trunk Configuration:
>LD 16
REQ:NEW
TYPE:RDB
CUST:0
ROUT: new no
DES:
TKTP:COT/DID/TIE
:
AUTO:YES
:
ICOG:IAO/IGT/OGT
:
SRCH:RRB
:
ACOD:new no
:
CNTL:YES
:
CDR:YES
TIMR : ICF 512
OGF 512
EOD 3968
DSI 3968
NRD 3968
DDL 70
ODT 4096
RGV 256
FLH 510
GTO 896
:
:
NEDU: ETH
FEDU: ETH
MUS: YES
MRT: Music Route No
:
:
FRL 0 n (Fill in same no as present in existing RDB)
1 n
2 n
3 n
4 n
5 n
6 n
7 n
TTBL: n (Fill in same no as present in existing RDB)
>LD 14
REQ:NEW
TYPE:COT
TN:
DES:
XTRK:EXUT
FWTM:NO
CUST:0
NCOS:
RTMB:R.No M.No (R.No-Route No , M.No-Member No)
ATDN:
SIGL:LOP
TIMP:600
BIMP:600
SUPN:YES
STYP:BTS
:
BTDT:0
CLS UNR/DTN/WTA/LPR/APN/THFD/BARD/PIO/NTC/LOL
TKID
ACD Configuration
>LD 23
REQ:NEW
TYPE: CDN
CDN: nnnn
:
:
DFDN:mmmm (ACD Queue)
:
>LD 23
REQ:NEW
TYPE:ACD
ACDN:mmmm
MAXP:100 (How many agents to be present in this queue)
FRRT (First RAN Route)
SRRT (2nd RAN Route)
NRRT (Night RAN Route)
OVDN (Overflow DN)
NCFW (Night Call Forward)
ACD Agents
>LD 11
REQ:NEW
TYPE:2616
TN:
:
:
CLS AGN/SPV BUZZ RNGB
KEY 00 ACD mmmm 0 nmnm (mmmm – ACD Queue , nmnm – Agent Id)
1 SCR – Extn No
2 NRD – Not Ready
3 MSB – Make Set Ready
4 ASP – Answer Supervisor
5 EMR – Emergency Queue
6 DWC 7000 – Display waiting calls
Option 11
• 2 CPU Cards: CPU/CONF (Conference Loop) and TDS/DTR (Tone Digit
Switch/Digit Tone Rxer) – occupied 2 slots.
• 1 Expansion cabinet
• 224 Ports(including Trunk & Digital cards)
• Connectivity of expansion cabinet to main cabinet: Copper Connectivity only
• Max distance bet main & expansion is 2.12 m.
• Max 10 slots for cards excluding power supply.
• Operates on AC.
• Connection from 1st slot of expansion cabinet to anywhere between 2 & 9 of
main cabinet.
Option 11E
• System core ( contains cartridge containing customer data base)
• 384 ports
• 2 expansion cabinets
• Copper or fiber connectivity for the expansion cabinets to the main.
• Max distance between 10 m.
• Fiber Connectivity : MFI Card(Main Fiber Interface) & EFI Card(Expansion
Fiber Interface)
• Rls 22 & 23.
Option 11C
• SSC (Small System Card) Motorola 68040(CPU/16 MB of DRAM)
• S/W Daughterboard
• Two slots for fiber expansion
• Max of 4 expansion cabinets
• 700 ports
• Rls 24 & 25
• If connecting a single expansion cabinet – require a single daughterboard
• If connecting a 2 expansion cabinet – require a dual daughterboard
• If connecting a 3 expansion cabinet – require a single & dual daughterboard
• Max distance between main & expansion can be 3 Km.
General Details
• EPABX – TDM Switch
• Total 10 Slots
• Slot 10 – Meridian Mail (MM)
• SSC contains Dongle & S/W Daughterboard
• Dongle – Lithium Battery storage – Contains Site ID (System) & Auxiliary ID
(Up gradation)
• Rls 23 & 24 – 32 MB S/W Daughterboard
• Rls 24.24 & 25 onwards – 48 MB S/W Daughterboard
• During up gradation we need to change the S/W Daughterboard which
upgrades the Flash part of the Memory.
• NTTK13AA & NTTK25AA – 48 MB S/W Daughterboard available at Market.
• SSC Card: Occupies one slot – can insert PCMCIA Card A: & B: drive - A: Up
gradation – B: Backup
• When a card is inserted, the time slots(Loop) is taken from the Back plane.
• Loop 29 & 30 are reserved for conference (By default – Logical & not physical)
• One Loop – 30 time slots
• Loop 11 to 28 – Expansion cabinet (Reserved)
• ISM – Incremental S/W Management
• 16 ports
• each port as a TN(Terminal Number)
• Loop Shelf Card Unit (l s c u)
• DN – Directory Number (extn No)
SSC Card
• 3 Serial ports
• Port 0, 1 ,2 - Maintenance (To view ACD,CDR & Login Purpose)
• Ethernet Connectivity – assign a IP (PC)
• CDR (Call Detail reporting) – Log of outgoing & incoming calls
• ACD (Automatic Call Distribution) – automatically distributes the call
depending on the most idle agent – suitable for call center – need to capture the
reports.
BASIC CARDS
DLC: Digital Line Card – 16 Ports (-28 V DC) – supports only Nortel digital phones
FALC: Flexible Analog Line Card – 16 Ports (-40 V DC)
MWLC: Message Waiting Line Card – 16 Ports
XCOT-I : Trunk Card India Modified – 8 Ports
COT/PPM: Trunk Card – 8 Ports
UNVTRK: Universal Trunk Card – 8 Ports
PRI: Primary Rate Interface (2 types) – 30B + 1D: E1 & 23B + 1D: T1
DTI: Digital Trunk Interface (2 types) – 30 Channels: E1 & 24 Channels: T1
MIRAN: Meridian Integrated RAN
MICB: Meridian Integrated Conference Bridge
E & M: Ear & Mouth Card
PRI Card
DTI Card
• Inband Signaling
• Channel Associated Signaling (CAS) – No Protocol
• Two types of Condition: Idle & Seize Code - should match in remote end
• All signals passed in the same Voice Channel
• Once the call is placed the line is seized & that extn becomes busy for Other
Callers.
MITG (Meridian Integrated (IP) Telephony Gateway)
• Voice over IP – Extending ur voice in network over Internet
• Two Types : (1) Line side (using IP Phone over WAN)
(2) Trunk side (Connect two meridian over Ethernet)
• ITG – TDM to convert IP Packets & Compresses data
• ITG 1.0 – Works with Rls X.11 onwards
• ITG 1.0 – 8 simultaneous calls – occupies 2 slots
• ITG 2.0 – 24 simultaneous calls – occupies 2 slots – OTM 2.0 or later
• ITG 3.0 – 32 simultaneous calls – occupies 1 slot – OTM(Optivity Telephony
Management) 2.0 or later – MC (Media Conversion) Card
• MAT (Meridian Administration Tools) 6.1 or later – PC with Windows 95 or
later
• Has 2 Ethernet ports, one is for E LAN & one is for T LAN Connection
• MAT is connected to E LAN of Meridian & E LAN of MITG
• Dongle ID is there for ITG 1.0 but ITG 2.0 & 3.0 does not require Dongle
ID.
• Supports CDR (Call Detail reporting) & SNMP Alarm Traps
Trunk Side
• Connects two Meridian over Intranet & ordinary phones are enough for
communication.
Hardware Installation
• Insert MITG Card in any IPE Slot
• Connect the cable corresponding I/O Slot & other E LAN for MAT/OTM ,T
LAN for Customer
MITG Card
• 8/24/32 port trunk card
• Two Ethernet ports & one serial port (Card Management)
• Acquires 2 physical slots (ITG 3.0: 1 Slot)
• It has Dongle (only for ITG 1.0), RAM, Flash ROM, Processor
• G.711 (64 Kbps), G.729 (8 Kbps), G.729AB (8 Kbps) – Codec supported (for
Compression Standards)
• Protocol used: TCP/IP
• IP to IP Phone: Virtual Port is used
• IP to Analog/Digital: Physical port is used
 After the selection you will get the CI> prompt
With the above procedure your Callpilot Admin password can be resetted to the
default. The default password is “124578”