033 16 “Danted Pages —2 . ME-016 (Following Paper ID and Roll No. tobe filled in your Answer Book) Roll No. | a B.Tech SEVENTH SEMESTER EXAMINATION, 2005-2006 Time : 3 Hoi Note: (i) Gi) TOTAL QUALITY MANAGEMENT urs Total Marks : 100 Attempt ALL questions. All questions carry equal marks. (iii) In case of numerical problems assume data wherever not provided. (iv) Be precise in your answer. 1. Attempt any two of the following questions : (10x2=20) (a) (b) ©). Define Quality. What is the purpose of quality control activities ? What is Inspection and Control of a Product ? Discuss its different aspects. Discuss the procurement of various products and the control on purchased product. 2. Attempt any two of the following questions : (10x2=20) (a) ©) © ME—016 How can organization be designed for different types of products for the management of quality ? Discuss the impact of operator's attitude on quality. Discuss total waste elimination as a step towards TOM. 1 [Turn OverAttempt any two-of the following questions: (10x2=20)~ (a) A newly appointed supervisor recently issued a directive calling for fraction defective (p) and range charts (R) on every process in the plant where the percentage defectives can be determined. Comment. (b) How the defects are taken into account using control charts ? (c) Write short notes on shewarts control charts. How are they used ? Attempt any two of the following questions: (10x2=20) (a) How is reliability calculated ? (b) Explain MTTF with an example. (c) What are the corrective methods employed for defects ? Attempt any two of the following questions: (10x2=20) (a) Explain the Kaizen concept. (b) Discuss the quality philosophy on any one of quality Gurus. (c) Distinguish Taguchi’s approach to assure quality from traditional quality assurance procedures. -00O0-