ActiveSync Troubleshooting Utility version: 4.5.5096.0 Date/Time: 2010/06/03-18:16:30.

828 Analysis started Operating system has been qualified as Windows XP (Home or Professional) SP1 or greater Current operating system is supported Current version of IE is supported ActiveSync version found is 4.5.5096 Outlook 2007 found Current version of Outlook is supported Exchange server not found in Outlook profile Connection to Exchange server okay PC is qualified RNDIS driver has been detected. Net start - Estes servios do Windows foram iniciados: Net start - %s Net start Net start Adaptador de desempenho WMI Net start Agendador de tarefas Net start Ajuda e suporte Net start Armazenamento protegido Net start Atualizaes Automticas Net start Auxiliar NetBIOS TCP/IP Net start AVG Firewall Net start AVG WatchDog Net start Central de Segurana Net start Chamada de procedimento remoto (RPC) Net start Cliente da Web Net start Cliente de rastreamento de link distribudo Net start Cliente DHCP Net start Cliente DNS Net start Compatibilidade com 'Troca rpida de usurio' Net start Conexes de rede Net start Configurao zero sem fio Net start Deteco do hardware do shell Net start Erro ao informar o servio Net start Estao de trabalho Net start Firewall do Windows/Compartilhamento de Conexo com a Internet (ICS ) Net start Gerenciador de conexo de acesso remoto Net start Gerenciador de contas de segurana Net start Horrio do Windows Net start InCD Helper Net start Inicializador de Processo de Servidor DCOM Net start Java Quick Starter Net start Localizador de computadores Net start Log de eventos Net start Logon secundrio Net start Notificao de eventos de sistema Net start Plug and Play Net start Reconhecimento de local da rede (NLA) Net start Registro remoto Net start SeaPort Net start Servidor Net start Servio 'Gateway de camada de aplicativo' Net start Servio de descoberta SSDP Net start Servio de restaurao do sistema Net start Servio de transferncia inteligente de plano de fundo Net start Servios de criptografia Net start Servios de terminal

Net start Servios IPSEC Net start Sistema de eventos COM+ Net start Spooler de impresso Net start Telefonia Net start Temas Net start Testador de instrumentao de gerenciam. do Windows Net start udio do Windows Net start Net start - Comando concludo com xito. Net start Dumping Route information Route - ======================================================================== === Route - Lista de interfaces Route - 0x1 ........................... MS TCP Loopback interface Route - 0x2 ...00 1b 24 c1 f6 3a ...... Intel(R) PRO/100 VE Network Connection Miniporta do agendador de pacotes Route - 0x10004 ...80 07 00 00 7f ea ...... Windows Mobile-based Device Route - 0x10005 ...00 15 af d4 16 14 ...... Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter - Miniporta do agendador de pacotes Route - ======================================================================== === Route - ======================================================================== === Route - Rotas ativas: Route - Endereo de rede Mscara Ender. gateway Interface Custo Route 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 Route 169.254.2.144 255.255.255.252 169.254.2.145 169.254.2.145 30 Route 169.254.2.145 255.255.255.255 127.0.0.1 127.0.0.1 30 Route - 169.254.255.255 255.255.255.255 169.254.2.145 169.254.2.145 30 Route 224.0.0.0 240.0.0.0 169.254.2.145 169.254.2.145 30 Route - 255.255.255.255 255.255.255.255 169.254.2.145 2 1 Route - 255.255.255.255 255.255.255.255 169.254.2.145 10005 1 Route - 255.255.255.255 255.255.255.255 169.254.2.145 169.254.2.145 1 Route - ======================================================================== === Route - Rotas persistentes: Route - Nenhuma Dumping Ipconfig information Ipconfig Ipconfig - Configurao de IP do Windows Ipconfig Ipconfig Nome do host . . . . . . . . . . . : leandro Ipconfig Sufixo DNS primrio. . . . . . . . : Ipconfig Tipo de n . . . . . . . . . . . . : misto Ipconfig Roteamento de IP ativado . . . . . : no Ipconfig Proxy WINS ativado . . . . . . . . : no Ipconfig Ipconfig - Adaptador Ethernet Conexo local: Ipconfig Ipconfig Estado da mdia . . . . . . . . . . . : mdia desconectada Ipconfig Descrio . . . . . . . . . . . . . : Intel(R) PRO/100 VE Network

Connection Ipconfig Endereo fsico . . . . . . . . . . : 00-1B-24-C1-F6-3A Ipconfig Ipconfig - Adaptador Ethernet Conexo local 2: Ipconfig Ipconfig Sufixo DNS especfico de conexo . : Ipconfig Descrio . . . . . . . . . . . . . : Windows Mobile-based Device Ipconfig Endereo fsico . . . . . . . . . . : 80-07-00-00-7F-EA Ipconfig DHCP ativado. . . . . . . . . . . . : Sim Ipconfig Configurao automtica ativada . . : Sim Ipconfig Endereo IP . . . . . . . . . . . . : 169.254.2.145 Ipconfig Mscara de sub-rede . . . . . . . . : 255.255.255.252 Ipconfig Gateway padro. . . . . . . . . . . : Ipconfig Servidor DHCP . . . . . . . . . . . : 169.254.2.146 Ipconfig Concesso obtida. . . . . . . . . . : quinta-feira, 3 de junho de 2010 18:14:18 Ipconfig Concesso expira. . . . . . . . . . : sbado, 3 de julho de 2010 18:14:18 Ipconfig Ipconfig - Adaptador Ethernet Conexo de rede sem fio: Ipconfig Ipconfig Estado da mdia . . . . . . . . . . . : mdia desconectada Ipconfig Descrio . . . . . . . . . . . . . : Realtek RTL8187B Wireless 8 02.11b/g 54Mbps USB 2.0 Network Adapter Ipconfig Endereo fsico . . . . . . . . . . : 00-15-AF-D4-16-14 Dumping LSPs information LSP - SlipStream LSP over [MSAFD Tcpip [TCP/IP]] LSP - MSAFD Tcpip [TCP/IP] LSP - MSAFD Tcpip [UDP/IP] LSP - MSAFD Tcpip [RAW/IP] LSP - RSVP UDP Service Provider LSP - RSVP TCP Service Provider LSP - SlipStream LSP LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{1608858A-F80A-40DB-856D-BA512DC9818A}] SEQPACKET 7 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{1608858A-F80A-40DB-856D-BA512DC9818A}] DATAGRAM 7 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{29805E19-3B84-4A13-8209-993E3EACB6E9}] SEQPACKET 4 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{29805E19-3B84-4A13-8209-993E3EACB6E9}] DATAGRAM 4 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{51C9C410-CB38-4B99-BD8E-C0D4E84530A9}] SEQPACKET 3 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{51C9C410-CB38-4B99-BD8E-C0D4E84530A9}] DATAGRAM 3 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{5B4F3CA9-C71D-4EE1-9FA2-46C6B269950E}] SEQPACKET 0 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{5B4F3CA9-C71D-4EE1-9FA2-46C6B269950E}] DATAGRAM 0 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3226BBE4-7DAA-4831-A10B-6AB62579773C}] SEQPACKET 1 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3226BBE4-7DAA-4831-A10B-6AB62579773C}] DATAGRAM 1 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{228E4534-439C-4CC4-A606-C27FC6A75B32}] SEQPACKET 2 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{228E4534-439C-4CC4-A606-C27FC6A75B32}] DATAGRAM 2 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FA068D6-CC8D-4095-9C81-CD82A5D7B6C7}] SEQPACKET 5 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FA068D6-CC8D-4095-9C81-CD82A5D7B6C7}]

DATAGRAM 5 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{C32C828B-6EF1-4032-83E9-55150B7FE6D3}] SEQPACKET 6 LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{C32C828B-6EF1-4032-83E9-55150B7FE6D3}] DATAGRAM 6 Dumping NSPs information NSP - Tcpip NSP - NTDS NSP - Espao para nome do reconhecimento de local da rede (NLA) Dumping NDIS information Listing Network Protocols ---Protocolo de modo de usurio E/S em dispositivos NDIS ------Binding Path 1 ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 2 ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ---Protocolo ponto a ponto na Ethernet ------Binding Path 1 ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 2 ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ---Protocolo de encapsulamento ponto-a-ponto ---Protocolo de encapsulamento de camada 2 ---Driver de rede remota NDIS de acesso remoto ------Binding Path 1 ---------Paralelo direto ------Binding Path 2 ---------Miniporta WAN (PPPOE) ------Binding Path 3 ---------WAN Miniport (PPTP) ------Binding Path 4 ---------WAN Miniport (L2TP) ------Binding Path 5 ---------RAS Async Adapter ---Protocolo TCP/IP orientado a mensagens (sesso SMB) ---Protocolo de cliente WINS (TCP/IP) ------Binding Path 1 ---------Protocolo TCP/IP ---------Windows Mobile-based Device ------Binding Path 2 ---------Protocolo TCP/IP ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 3 ---------Protocolo TCP/IP ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 4 ---------Protocolo TCP/IP ---------Adaptador de rede 1394 ------Binding Path 5 ---------Protocolo TCP/IP ---------Miniporta de rede remota (IP) ---Protocolo TCP/IP ------Binding Path 1 ---------Windows Mobile-based Device ------Binding Path 2 ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 3 ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 4 ---------Adaptador de rede 1394

------Binding Path 5 ---------Miniporta de rede remota (IP) Listing Network Services ---AVG network filter driver ------Binding Path 1 ---------RAS Async Adapter ------Binding Path 2 ---------WAN Miniport (L2TP) ------Binding Path 3 ---------WAN Miniport (PPTP) ------Binding Path 4 ---------Miniporta WAN (PPPOE) ------Binding Path 5 ---------Paralelo direto ------Binding Path 6 ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 7 ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 8 ---------Miniporta de rede remota (IP) ---Configurao zero sem fio ---Steelhead ---Servidor de rede dial-up ---Gerenciador de conexo de acesso remoto ---Cliente dial-up ---Compartilhamento de arquivos e impressoras para redes Microsoft ------Binding Path 1 ---------Protocolo TCP/IP orientado a mensagens (sesso SMB) ------Binding Path 2 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Windows Mobile-based Device ------Binding Path 3 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 4 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 5 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Adaptador de rede 1394 ------Binding Path 6 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Miniporta de rede remota (IP) ---Interface NetBIOS ------Binding Path 1 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Windows Mobile-based Device ------Binding Path 2 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 3 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP

---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 4 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Adaptador de rede 1394 ------Binding Path 5 ---------Protocolo de cliente WINS (TCP/IP) ---------Protocolo TCP/IP ---------Miniporta de rede remota (IP) ---Agendador de pacotes QoS ------Binding Path 1 ---------Intel(R) PRO/100 VE Network Connection ------Binding Path 2 ---------Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter ------Binding Path 3 ---------Miniporta de rede remota (IP) ---QoS RSVP ---Classificador genrico de pacotes ---Gateway de camada de aplicativo Pinging Device 169.254.2.145 started Ping echoed successfully No possvel estabelecer uma conexo entre o PC e o dispositivo. Obtenha solues atualiz das para problemas comuns de conexo. Clique no link a seguir: http://go.microsoft.com/fwlink/?LinkId=65257 Aparentemente, o dispositivo est desconectado. Conecte o dispositivo ao PC ActiveSync is performing a sync, please wait...... Pesquisando arquivo de log do ActiveSync No errors found in ActiveSync log file

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