Professional Documents
Culture Documents
Approval Sheet
entitled “The Level of Satisfaction of the Villa Allegria Residents on the Services
Offered by HDL Developer” has been prepared and submitted by Tilos Mikhail F.
Research Adviser
Research Adviser
ii
Acknowledgement
I would like to thank God first of all for giving me the strength to finish my
teachers who guided me to finish my thesis, especially Mr. Rene Estomo who
helped me use the SPSS program. I would also like to thank all my classmates
Abstract
This study deals with the level of satisfaction of the Villa Allegria residents
on the services offered by HDL Developer. There are 17 respondents which are
selected to answer the questionnaire given to them. This study use a purposive
method to gather the respondents. The residents of the Villa Allegria residents
the descriptive data analysis. The findings of this study revealed that the
residents were very highly satisfied on the services offered by HDL Developer.