Modern Logistics Infrastructure

Contents

Containerization Mechanized Handling Equipment Deep Water Ports ICDs & CFDs Network Maritime Logistics Cold Chain Logistics * Dedicated Freight Corridor * Golden Quadrilateral & Network of Highways

* Collated from presentation by MMK TYBMS [2011] Div A Sanket, Deepak, Bharat & Sidharth
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... Contents

Double Stacked Containers Unit Train ** Logistics Park *** Concor Private Logistics Company

** Collated from presentation by LSRC TYBMS [2011] Div A Grace, Nidhi, Shaily & Priyanka *** Collated from presentation by MMK TYBMS [2011] Div A Abhijit, Giselle, Kartik & Danish 3

Containerization

Is a system of cargo transport based on a range of steel intermodal containers AKA Shipping Containers or ISO Containers Containers

Are built to standardized dimensions (sizes) Can be loaded and unloaded, stacked, transported efficiently over long distances Can be transferred from one mode of transport to another viz container ships, rail and semi-trailer trucks, without being opened

The system was developed after World War II, led to greatly reduced transport costs, and supported a vast increase in international trade

... Containerization

Initially containers were used for sea transportation (maritime transportation) Now are extensively used in inland transportation over rail & truck Used in both international & domestic trade Idea of containers originated in 1956 by Malcolm McLean, owner of a huge trucking company in USA Containerization in shipping started in 1960s Hawaiian Citizen was the Pacific's first full container ship In 1961, the International Organization for Standardization (ISO) set standard sizes for containers 5
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... Containerization

The container sizes need to be standardized so that

Containers can be stacked one on top of the other Modes of transport such as ships, trains, trucks and planes can be built to stow containers Cranes at ports can be specially fitted or built to handle, load & unload containers

Two most important & most commonly used container sizes

20-foot length AKA Twenty-foot Equivalent Unit [TEU] 40-foot length AKA Forty-foot Equivalent Unit [FEU]
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... Containerization

Factors that contributed to growth of container usage

Integration of various modes of transport Elimination trans-shipping Reduced risk of damage & pilferage in transit Substantial reduction in logistical packaging of goods

Globally, containers account for 80% of all cargo volume In 2007, Indian ports handled 6 million TEU By 2014, Indian ports are expected to handle 14.2 million TEU Container services started in 1966 & initially containers with a payload of 5 tonnes were introduced by India Railways [IR] In 1968, IR's first container service was between Mumbai & Ahemdabad In 1988, Container Corporation of India [CONCOR] was formed under IR to look after container traffic in India 7

... Containerization Container traffic handled at various ports [2005-06]

Mechanized Handling Equipment

The time spent in loading / unloading at ports, warehouses, railway terminals can be considerable Equipments used for the purpose help in making these operations efficient & reducing * Vehicle Turnaround Time [VTT] To select the correct equipment, the following factors must be considered

Weights & quantities of material handled Natures of material handled Frequency of loading / unloading operations Customer needs
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* Refer slides of Transportation for VTT

... Mechanized Handling Equipment

Vehicles are usually loaded / unloaded by utilizing equipment mounted on loading docks (bays) Often vehicles are built with loading / unloading equipment Common equipment used at loading / unloading docks (bays)

Automatic dock levelers Forklifts Cranes Pneumatic tubes Pipelines Conveyors

The material handling equipment studied in the chapter on Material Handling deals with equipment used inside the warehouse. The equipment mentioned here are at ports, railway terminal etc 10

... Mechanized Handling Equipment

Automatic dock levelers

Usually vehicle platforms vary in height Dock levelers help level the dock according to the vehicle height so that forklift trucks can directly drive into the vehicle Dock levelers maybe built into the dock or maybe portable Are widely used Available in wide range of options Usually deployed for pallet loads
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Forklifts

... Mechanized Handling Equipment

Cranes

Are widely used Available in wide variety Usually used for large & heavy loads Unable to handle large volumes Are costly Used for handling loose material in powder form such as sand, flour grain Tubes are laid along the loading dock and material is sucked Video: along the tubes http://www.youtube.com/watch?
v=ZUWEFaPEqWw&feature=related 12

Pneumatic tubes

... Mechanized Handling Equipment

Pipelines

Are deployed where liquids are involved

For details of pipelines refer chapter on transportation

Conveyors

Used for high volume loads Maybe driven by power or gravity Maybe fixed or movable Available in a wide variety

For details of conveyors refer chapter on material handling

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Deep Water Ports

Deep water ports are locations along the coastline or shore that are deep enough to allow navigation of large and more economical vessels Throughout history ports have handled every kind of traffic, at times have played an important military role, often dominate the local economy Port may extend for miles, support and storage facilities vary widely Some of the largest ports in the world are Shanghai [China], Hong Kong [China], Guangzhou [China] and Rotterdam [Netherlands]
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... Deep Water Ports

To ensure smooth port operations and to avoid congestion at the port, it is necessary to

Upgrade the ports infrastructure Upgrade port operations to international standards Integrate port connectivity with other modes of transport

Global port operators such as Hutchinson Port Holdings, APM Terminal, Port of Singapore Authority and Dubai Ports International are now managing terminal facilities in almost every single major port around the world The 6,000 km long Indian coastline has 12 major ports and 181 minor ports out of which 139 are operational Indian Ports are the gateways to India's international trade by sea and are handling over 90% of foreign trade 15

... Deep Water Ports

The major ports are located at

Kandla Mumbai Jawaharlal Nehru Port Trust at Nhava Sheva Mormugao New Mangalore Cochin Tuticorin Chennai Ennore Vishakhapatnam Paradip Calcutta / Haldia

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... Deep Water Ports

Dry and liquid bulk make up about 80% volume of the port traffic while containerized cargo makes up the balance 20% Although the ports in India have shown considerable improvement over years, in comparison with ports in Hong Kong & Rotterdam, there needs to be marked improvement to get Indian ports at par with international standards Weak hinterland connectivity is a challenge for most Indian ports, reducing accessibility In keeping with general policy of liberalization & globalization of Indian economy, the Port sector has been thrown open to private sector participation by the government of India With the opening up of the port sector for privatisation, it is expected that efficiency, productivity and quality of services at ports will improve considerably It is also expected that the private sector participation would help bringing in latest technology & improved management techniques 17

Inland Container Depot (ICD) & Container Freight Station (CFS)

Concept diagram of Ocean Logistics [Maritime Logistics] Industry

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... Inland Container Depot (ICD) & Container Freight Station (CFS)

Facilities set up for handling and temporary storage of export / import laden containers as well as empty containers It is a common user customs controlled facility with public authority status, equipped with warehousing space, adequate handling equipments and IT infrastructure CFSs / ICDs provide an integrated platform for activities such as loading / unloading, transporting and stuffing / destuffing of containers CFS and ICD service providers also extend value-added services, including customs clearance, less than container consolidation, refrigerated warehousing, hub-and-spoke services, etc. 19

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... Inland Container Depot (ICD) & Container Freight Station (CFS)
Distinction between an ICD & a CFS

The main distinction between a CFS and an ICD is that a CFS is an off-dock facility located near the service ports, while an ICD is generally located in the hinterland (hinterland means interiors outside of port towns) Since a CFS is an off dock facility located near the servicing ports which helps in decongesting the port by shifting cargo and customs related activities outside the port area Functionally there is no distinction between an ICD / CFS as both are transit facilities, which offer services for containerization of break-bulk cargo and vice-versa These could be served by rail and / or road transport
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... Inland Container Depot (ICD) & Container Freight Station (CFS)
Functions of ICDs / CFSs

Receipt and dispatch / delivery of cargo Stuffing and stripping of containers Transit operations by rail / road to and from serving ports Customs clearance Consolidation and desegregation of LCL cargo (LCL means less than container load) Temporary storage of cargo and containers Reworking of containers Maintenance and repair of container units
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... Inland Container Depot (ICD) & Container Freight Station (CFS)

CFS & ICD were privatized by the Indian Government in the last decade. In 2006, government of India awarded 15 licenses to operate rail container services across all routes in India Currently 8 players have begun operations The Kolkata Port Trust's (KoPT) first rail-linked container freight station (CFS), built by Concor, at a cost of Rs 2.5 crore, was launched on March 28, 2011 At Jawaharlal Nehru Port Trust [JNPT], Nava Sheva, more than 40% of up-country cargo is being containerized at CFS and transported to JNPT for loading on the vessels Some of CFSs around JNPT are MAERSK Line, CONCOR, Sea Bird Marine Service, Trans India and Maharashtra State Ware Housing Corporation Some of the ICDs of India are Ahmedabad ICD (Sabarmati), Jaipur ICD, Delhi TKD ICD (Tuglakabad), Delhi PPG ICD (Patparganj), Ludhiana ICD, Bangalore ICD, Hyderabad ICD 22

Maritime Logistics

Maritime transport involves the shipment of goods (cargo) and people by sea and other waterways The dominant mode for international trade both for bulk transport of commodities and containerized cargo This is on account of its capacity to carry large quantities of cargo over long distances at low cost Maritime Logistics is the planning and performance of sending a shipment by sea and other waterways from point a to point b in time and at a reasonable cost One of the most globalized industries In the Asia- Pacific region, trade by sea is vital especially for island nations such as Japan, Taiwan, Australia & New Zealand 99.7% of all Japanese trade enters & leaves via harbors Hong Kong transports 80% of its cargo by sea
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... Maritime Logistics

Operation of maritime industry is divided into

Liner Shipping
Business is based on same ships, routes, prices and

regular voyages

Tramp Shipping
Irregular routes, prices and voyages

Industry Shipping
Industrial carriers are vessels operated by large

corporations to provide transportation to manufacture and distribution the specific needs of the owners

Vessels are run to ports and on schedules determined by The ships may belong to the corporations or may be

chartered

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... Maritime Logistics

Introduction of containerization in 1966 revolutionized maritime transport Maritime industry is crucial for world economy with ports playing a strategic role Maritime security involves physical security, vessel security and cargo security One of the major concerns of maritime industry are the rising pirate attacks IMO the International Maritime Organization is the United Nations specialized agency with responsibility for the safety and security of shipping and the prevention of marine pollution by ships
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Cold Chain Logistics

Cold chain is a logistic system that provides a series of facilities for maintaining ideal temperature storage conditions for perishables from the point of origin to the point of consumption in the supply chain Refers to the transportation of temperature sensitive products along a supply chain whilst protecting the quality of these shipments It is used to help extend and ensure the shelf life of products such as fresh agricultural produce, frozen food, photographic film, chemicals, vaccines and pharmaceutical drugs A well organized cold chain reduces spoilage, retains the quality of the products Cold storage construction costs around Rs 3000 per metric ton where as dry cargo storage costs Rs 300-400 per metric ton Due to the increasing cost of electric power, running cost of a cold storage is higher than a dry cargo storage 26

... Cold Chain Logistics

The Cold chain logistics infrastructure generally consists of

Pre-cooling facilities Cold Storages Refrigerated Carriers Packaging Warehousing

The total cold chain market in India is worth Rs. 21,375 million Chiller segment, which includes fruits & vegetable packhouses, potato, apple contributes Rs 16050 million to the cold chain market Demand is rising on account of growth in the retail industry MCW Ltd. has setup a 1000 metric ton cold storage facility at Navi Mumbai for storage of fruits & vegetables
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... Cold Chain Logistics

Some cold chain service providers in India Snowman Logistics Ltd. (Snowman) Indias first Cold Supply Chain Company with a nationwide presence connecting more than 100 cities and distributing to more than 4400 outlets 100+ completely owned and leased refrigerated containers (Reefers) ColdStar Logistics Delivers customized solutions for cold storage and refrigerated transportation across India M. J. Logistic Services Ltd. Provides services mainly in North India End-to-end handling and shipping of temperature-sensitive products (-25C to +15C) Intelligent storage systems capable of handling frozen and chilled products including humidity control for fruits & vegetables 28

Dedicated Freight Corridor [DFC]

Under the 11th Five Year Plan of India (20072012), Ministry of Railways initiated construction of a new Dedicated Freight Corridor (DFC) DFCCIL - The Dedicated Freight Corridor Corporation of India Limited is a corporation run by the Government of India to undertake planning, development construction & maintenance of the Dedicated Freight Corridors DFC is the Indian Railways' [IR] quadrilateral linking the four metropolitan cities of Delhi, Mumbai, Chennai and Howrah, commonly known as the Golden Quadrilateral and its two diagonals (Delhi-Chennai and Mumbai-Howrah) Total route length of 10,122 km carries more than 55% of revenue earning freight traffic of IR The overall freight traffic growth in 2020 for the country is expected to be over 2.5 times the current freight traffic The freight traffic increase has been estimated in two parts - coal traffic and non-coal traffic 29

... Dedicated Freight Corridor [DFC]

The existing trunk routes of Howrah-Delhi on the Eastern Corridor and Mumbai-Delhi on the Western Corridor are highly saturated with line capacity utilization varying between 115% and 150% In April 2005, the prime ministers of India and Japan made a joint declaration of the project The project was approved at a cost of Rs. 28,181 Crore at 2005 prices Economic liberalization in 1991 The railway freight traffic has grown by 8 to 11%, which is projected to cross 1100 million tonnes by the end of 11th Five Year Plan Indian economy is expected to grow at 8-10% over the next three years Need of speedy and quality transportation service
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Need for DFC

... Dedicated Freight Corridor [DFC]

Advantages of DFC

Exclusively for running freight trains at speeds up to 100 km/h Parallel to existing Indian Railways Corridors and connection at important junction points Corridor bypasses populated cities / towns Minimize environmental impacts Ensure guaranteed transit time thus providing quicker and reliable service Reduce unit cost of transportation Facilitate running of longer and heavier trains Dependence on road transport is decreased to a certain extent Accelerated industrial development in the region Need of speedy and quality transportation service
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... Dedicated Freight Corridor [DFC]

Route Length (Km) 1835 Basic Const. Cost (Cr.) 24457

CORRIDOR Eastern CorridorSonnagar Dankuni 522 Kms. Sonnagar - Dadri (D/L) 900 Kms Khurja - Ludhiana (S/L) 413 Kms Western Corridorfrom JNPT (Near Mumbai) to Dadri via PalanpurAjmerPhuleraRingusRewari Total

1483

26124

3318
*At

50581* 2009 Prices 32

... Dedicated Freight Corridor [DFC]

On Indian Railway

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... Dedicated Freight Corridor [DFC]

On Indian Railway

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Golden Quadrilateral [GQ] & Network of Highways

India has an extensive road network of 3.3 million kms - 2nd largest in the world Roads carry about 57% of the freight and 85% of the passenger traffic Freight transport in India is mainly done over roads

57% of freight is transported over roads 36% of freight is transported over rail 6% of freight is transported over water 1% of freight is transported over air

The National Highways are the primary long-distance roadways and span about 67,000 km of which 600 35 are km expressways, with two or more lanes in each direction expressways

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... Golden Quadrilateral [GQ] & Network of Highways

Management of these roads is under the jurisdiction of the National Highways Authority of India, an agency of the Ministry of Road Transport and Highways National highways constitute approximately 2% of the total road network of India, but carry nearly 40% of the total traffic Highways form the economic backbone of the country Travel time saving Fuel saving Benefits to trade especially movement of perishable goods Saving in maintenance costs Reduced accidents Area development
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Benefits of Highways

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... Golden Quadrilateral [GQ] & Network of Highways

The Golden Quadrilateral is a highway network connecting India's four largest metro cities Delhi, Mumbai, Chennai and Kolkata, thus forming a quadrilateral of sorts Four other major cities Bangalore, Pune, Ahmedabad, and Surat, are also served by the network GQ is the largest highway project in India Initiated by Atal Bihari Vajpayee, it is the first phase of the National Highways Development Project (NHDP) Consists of building 5,846 km of four / six lane express highways at a cost of 60,000 crore Phase 1 of golden quadrilateral is complete nd passes through 13 states Delhi, Haryana, Rajasthan, Gujarat, 37 Maharashtra, Karnataka, Andhra Pradesh, Tamil Nadu, Orissa, West Bengal, Bihar, Jharkhand and Uttar Pradesh37

... Golden Quadrilateral [GQ] & Network of Highways

Economic Benefits of GQ

The GQ project establishes better and faster transport networks between many major cities and ports It provides an impetus to smoother movement of products and people within India Annual savings of Rs.8000 crores on fuel, wear and tear of vehicle costs Reduction in journey time, safe movement of passengers and goods are additional Provides big boost to cement, steel, road construction, automobile and tourism industries Faster access to markets
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Generate employment for over 5 lakh people every day

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Double Stack Container [DSC]

Double stack container is a form of Intermodal freight transport where two containers are stacked on rail cars Introduced in North America in 1984, double stack has become increasingly common Using double stack technology, a freight train of a given length can carry roughly twice as many containers, sharply reducing costs per container The first DSC train rolled on 23rd March 2006 from Jaipur to Pipavav Port in Gujarat

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... Double Stack Container [DSC]

The Railways plan to introduce DSC service between Gurgaon in Haryana and Mundra Port in Gujarat The double-stack container service is expected to boost the transportation of import-export goods The 1,198-km long Gurgaon-Mundra section will be the second route to have double-stack container service The first double-stack train was the 950-km long JaipurPipavav route on Western Railway which became operational in March 2006 At present, IR carries an estimated 34 million tonnes of goods in double-stack trains

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Unit Trains

AKA block train Is a train in which all the wagons making it up are shipped from the same origin to the same destination, without being split up or stored en route It also enables railways to compete more effectively with road and water transport This saves time and money, as well as the hassle, delays and confusion associated with assembling and disassembling trains at rail yards near the origin and destination However, unit trains are economical only for high-volume customers Unit trains are usually used for the transportation of bulk goods such as coal, iron ore, crude oil, cars etc 41

Logistics Parks

Logistics parks are locations which contain several types of firms and operations

Firms providing logistics services, such as 3PLs transportation, warehousing and freight forwarders The logistics operations of firms, such as the distribution operations of retailers,manufacturers and distributors

Also include firms that provide services to logistics companies, such as truck maintenance operations, software providers, specialized law firms, international financial services providers etc. A Logistics park is a one-stop-shop for all logistics needs They are known as

Logistics Villages in Germany Distribution Parks in Japan Logistics Platforms in Spain Logistics Clusters in USA 42

... Logistics Parks

There are, literally, thousands of logistics parks around the world, two of the prominent ones are Rotterdam Port in Holland and the Singapore Port area Strategic location with good road, rail and air connectivity Large amount of warehousing space at a place Space for multiple clients and industries and for future expansion Ample truck and office parking space Secured place with CCTV, high compound wall, lightning arrester, boom barriers and fire protection systems Integrated park management taking care of general maintenance, landscaping, security & waste management
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Logistics Parks offer

Safexpress Pvt. Ltd. In April 2009, inaugurated its high-tech Logistics Park in Ahmedabad Covering an area of 2,74,000 square feet, provides its clients with trans-shipment & 3PL services In May 2009, inaugurated another high-tech logistics park in Kolkata over an area of 1,84,000 square feet In December 2009, inaugurated yet another high-tech logistics park in Pune over an area of 3,10,000 square feet The Orange City Logistics Park Has created a state-of-the art warehousing facility at Nagpur at a distance of 12 kms from Dr. B. R. Ambedkar International Airport CWC Logistics Park In June 2011, CWC Logistics Park, a joint venture between Central Warehousing Corporation (CWC) & Hind Terminals Pvt. Ltd was inaugurated at Dronagiri Node, near Jawaharlal Nehru Port Trust (JNPT) 44

... Logistics Parks

... Logistics Parks

Future of logistics parks in India

By 2012, some 110 logistics parks spread over 3,500 acres are expected to come up across India, at an investment of $1 billion Logistics parks' at strategic locations will save $13-16 billion in supply chain costs for India These logistics parks would be not just a modern warehouse but a hub of value added supply chain and manufacturing activities At present, most of the parks have modern warehousing facilities but do not have the value added service capabilities that are available globally

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Container Corporation of India Ltd. [CONCOR]

CONCOR is a Govt. of India undertaking Set up in 1988, to profitably satisfy customer's needs for high-quality, cost-effective logistics services A network of more than 61 terminals, offering scheduled and on demand rapid rail and road services between the hinterland and ports, and between major metros CONCOR's core business involves three distinct activities

Carrier Terminal operator Warehouse operator

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... Container Corporation of India Ltd. [CONCOR]

Carrier Majority of CONCOR terminals are rail-linked Facilities are, however, provided for first and last mile transportation by road Terminal and CFS Operator In 1989, CONCOR started operations with 7 ICDs Currently CONCOR has a network of totally 61 terminals [18 are exportimport container depots, 13 only domestic container depots and 30 terminals combined domestic & international terminals] CONCOR's customs bonded Inland Container depots are dry ports in the hinterland, and serve the purpose of bringing all port facilities including customs clearance to the customer's doorstep The terminals are almost always linked by rail to the Indian Railway network Warehousing CONCOR's terminals provide a variety of warehousing, container parking & repair facilities 47

... Container Corporation of India Ltd. [CONCOR]

As CFS operator, CONCOR adds value to the logistics chain by offering value added services such as

Transit warehousing for import and export cargo Bonded warehousing Less than Container Load (LCL) consolidation Terminal network for hub and spoke movements that allow single customers to move cargo to multiple locations at a single time, with CONCOR taking care of the distribution and re distribution requirement In the area of domestic business door pick up and door delivery services Single-window facility co-ordinating with all the different agencies and services involved in the containerized cargo trade, from Customs, Gateway Ports, and Railways, to road hauliers, consolidators, Forwarders, Custom House Agents and shipping lines Customized packages designed to provide the most cost-effective combination of road and rail

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... Container Corporation of India Ltd. [CONCOR]

In financial year 2010-2011

Concor has handled cargo as below

International 20,18,551 [TEUs] Domestic 5,43,746 [TEUs] Total 25,62,297 [TEUs] TEU => Twenty-foot equivalent unit

One TEU represents the cargo capacity of a standard intermodal container, 20 feet long and 8 feet wide

Total Income Rs. 4,030.18 Crores

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Private Logistics Companies

India opens up wide array of opportunities for the logistics service providers across the world The high demand for the logistics services is due to the significant growth of economy In 2009 the value of the India logistics market was at $14 billion and is expected to grow at a rate of 7-8% The logistics companies in India cater to millions of retailers and meet the requirements of about a billion people Some of the MNC logistics companies in India are TNT Express, AFL, DHL & Bluedart Some of the best private logistics companies in India are Gati, Mahindra Logistics Ltd., Essar Shipping Ltd., TATA NYK Shipping Pvt. Ltd, Samsara Shipping Pvt. Ltd. Gati was the first Indian logistics company to setup operations in Hong Kong Today Gati also has operations in Malaysia, Singapore, Thailand, Mauritius, Nepal, China and Dubai 50

References
Presentation Image http://780x378-1.ikiwq.com/9eGq1sg1U2iSoh8B3qElcc.jpg Containerization Logistics Management Sople Pg 140 http://www.worldshipping.org/about-the-industry/containers http://en.wikipedia.org/wiki/Containerization Mechanized Handling Equipment Elements of Logistics & SCM Vijay Kumar Bhatia Pg 375 http://www.walinga.com/index.php?id=270 Deep Water Ports http://www.indiacore.com/ports.html http://www.mapsofindia.com/maps/india/sea-ports.htm http://en.wikipedia.org/wiki/Port#Types http://www.maritimeeconomics.com/system/files/downloads/Girish_GUJAR.pdf Maritime Logistics Elements of Logistics & SCM Vijay Kumar Bhatia Pg 371 http://www.imo.org/About/Pages/Default.aspx Cold Chain Logistics http://www.snowman.in/ http://www.mjlsl.com/location.html http://en.wikipedia.org/wiki/Cold_chain http://www.mpstateagro.nic.in/Project%20Reports%20pdf/Cold%20Chain.pdf

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... References
DFC http://dfccil.org/ DSC http://www.projectsmonitor.com/PORT/doublestack-trains-on-gurgaonmundra-route http://www.trainweb.org/railworld/IRDSC/images/03_23_5.JPEG Unit Train http://en.wikipedia.org/wiki/Unit_train ICDs & CFSs http://agileadvisory.com/asset/chapter_5_3_logistics.pdf http://www.docstoc.com/docs/9986020/Inland-Container-Depo http://www.informationbible.com/article-container-freight-stations-inland-container-depots-17248.html http://www.jnport.gov.in/CMSPage.aspx?PageID=8 http://www.thehindubusinessline.com/industry-and-economy/logistics/article1579384.ece http://www.cybex.in/Indian-Ports-Data.aspx Logistics Park http://www.commodityonline.com/news/Safe-Express-launches-4th-modern-logistics-park-18072-3-1.html http://orangecitylogisticspark.com/about-orange-city.html http://www.fibre2fashion.com/news/logistic-news/newsdetails.aspx?news_id=71575 CONCOR http://www.concorindia.com/ http://en.wikipedia.org/wiki/Twenty-foot_equivalent_unit Private Logistics Companies http://www.bestindiansites.com/top-companies/logistics/index50.html 52