Aakash Zawar Rajput aakash_rajput@hotmail.

com
PROFILE To obtain a position where my experience, knowledge and social skills can be utilized and expanded. EDUCATION Masters in Business Administration NUST Business School Currently in progress In progress

Bachelors in Software Engineering 2007 Bahria University With a CGPA 3.37/4.00, with A-Grades in all core Programming Courses and strong concepts of computer architecture and operating systems OTHER QUALIFICATIONS Asterisks Boot Camp (2009) Emergen Consultants Pakistan. Genesys Studio Development (2008) Genesys University Malaysia. CBT-TOEFL (2002) A cumulative score of 264 points. Diploma in Computer Sciences (2001) Achieved 2nd Position in the batch With an A+-Grade. EXPERIENCE Team Lead Software Development April 2010 December 2010 Unified Communications Worked on the development and enhancement of various Value Added Services projects including Mobile Ads, PRBT, BGM, VSMS, Collect Call, Gamming Portals (IVR, SMS). Main responsibilities include. Lead a team of less than 5 software engineers Performs code reviews Translating business requirements to technical and system specifications Estimated design and coding hours for project or development timeline planning Handles escalations from Sr./Software Engineers Coaching and mentoring Sr./Software Engineers Senior Software Engineer April 2008 March 2010 Unified Communications Worked on the development and enhancement of various Value Added Services projects including PRBT, BGM, and VSMS. Main responsibilities include. Performs code reviews Translating business requirements to technical and system specifications Estimated design and coding hours for project or development timeline planning Handles escalations from Software Engineers Coaching and mentoring Software Engineers Software Engineer December 2007 March 2008 Unified Communications

Worked as Software Engineer at Unified Communications. Main responsibilities included. Develop and implement software services for use in a Service Oriented Architecture Evaluate and perform design tradeoffs regarding the architecture and software components Develop distributed/Standalone IVR applications. Support occasional travel as required on projects

Technical Intern July 2007 November 2007 360Technologies Worked as Technical Intern at 360 technologies and assisted senior developers in design and development of commercial projects. PROJECTS UniMAP (Unified Communications Mobile Ad Platform) Value added service for Clients in Malaysia (Celcom) and India (TATA). Mobile Ad service with integration with other VAS services like Ring Back Tone Platform, Missed Call notifications, WAP-PUSH etc. I was responsible for developing and testing the response channel adapters for SMS, IVR (Voice), and WAP Channels. Also responsible for designing the advertisement platform and interface which is closer to the requirement provided by the clients and I more easily integrate with third parties (vendors). Job scope: Development BSNL Mobile Ads (India) Value added service for BSNL India. Mobile Ad service with integration with other VAS services like Ring Back Tone Platform, Missed Call notifications, WAP-PUSH etc. I was responsible for developing and testing the response channel adapters IVR (Voice). Job scope: Development Ufone Background Music Value added service for (Ufone) PTML Pakistan. Was responsible for client interaction, site readiness and changes and development in the IVR flow. Job scope: Deployments and operations Ufone Collect Call Call me back Value added service for (Ufone) PTML Pakistan. Was responsible for client interaction, site readiness, helping on site engineers in communicating with the marketing team to meet deadlines. Job scope: Deployments and operations

Telenor Call Center (Genesys Based Distributed Interaction Center )

Distributed IP based Contact Center project for Telenor Pakistan Call Center. Design, Developed and Deployed. Was responsible for developing the designing the basic IVR part, and design and development of integration points with the Customer Record Management System, and IN for charging using Diameter Protocol. Job scope: Development, Deployments and operations

Ufone IVR Gamming

Value Added Service project for Ufone Pakistan, Participated in and Lead all the phases of project life cycle form design and development, to Implementation, Commissioning and Support. Job scope: Development, Deployments and operations Miscellaneous Working on operational Development and Change Requests of VSMS, PRBT, Collect Call and BGM solutions for Clients in Middle East And South Asia Region REFRENCES References available in request or at http://aakashrajput.weebly.com/ http://pk.linkedin.com/in/aakashrajput