CCID：中国IT服务市场发展趋势白皮书 2010 PDF

IT
IT
2010 12
IT
........................................................................................................................................... 1
........................................................................................................................... 1
........................................................................................................................... 1
........................................................................................................................... 2
IT .............................................................................................. 3
() 2007-2009IT ......................................................... 3
() .................................................................................................................. 4
1 ...................... 4
2ITIT ....................... 4
3IT .................................................................... 5
IT ...................................................................................... 7
() IT...................................................................................... 7
1 ............................................................................................ 7
2 ............................................................................................ 8
() IT ................................................................................. 8
1IT ................................................... 8
2IT .................. 9
3IT ...... 9
() IT ........................................................................... 10
1........................................................................................................... 10
2........................................................................................................... 11
3........................................................................................................... 11
IT ................................................................... 16
() ........................................................................................................ 16
1IT ........................ 16
IT
2IT ........................ 16
() ........................................................................................................ 16
1IT ............................................. 17
2IT .............................................................. 17
3 ......................................................................... 17
4 ..................................................................... 18
() IT .................................................................................... 18
1IT ..................................... 18
2IT 19
3IT ........ 19
......................................................................................................................................... 21
IT
IT IT
1 IT
IT
ITIT
IT
IT
(
IT
IT
IT
IT
IT
201011
/
IT
IT
1 / 24
IT
IT
IT IT
BPOITO
1IT 2IT
3 IT
IT IT
IT IT IT
IT
IT
IT
IT
2 / 24
IT
IT
() 2007-2009 IT
2009
2008 V
8.7% IT
IT 2009
2 20072009IT
2007
2008
2009
()
1095.93
1249.68
1435.73
14.9%
14.0%
14.9%
201011
1 20072009IT
2000
14.0%
14.9%
1500
14.9%
15.0%
1435.73
1249.68
10.0%
1095.93
1000
5.0%
500
0
0.0%
2007
2008
201011
3 / 24
2009
IT
()
1
2009 IT 1435 2008 14.9%
0.9
2009 12 82.4% IT
7.3
10% IT
2 IT
10.4%
7.2%
82.4%
201011
2 IT IT
IT
IT 2008
4 IT
IT 16% 47.2%
4~6 IT
4 / 24
IT
IT
IT
3IT
IT IT 2009 IT
IT 2009 IT 74.9%IT
3 2009IT
ITO 6.9 %
BPO 4.2%
IT 6.9%
IT 1.1%
IT
16.8%
IT
58.1%
IT 6.0%
201011
5 / 24
IT
4 20082009IT
900
50%
47.20%
800
40%
700
600
500
30%
26.80%
22.80%
400
20%
15.70%
13.00%
300
10.90%
200
12.10%
10%
100
0
0%
IT
IT
IT
2008
IT
IT
2009
201011
6 / 24
IT
IT
IT
() IT
IT
IT
IT
1
IT
IT
IT
IT
5 IT
95.0%
93.0%
91.0%
90.0%
88.0%
83.0%
70.0%
73.0%
75.0%
80.0%
85.0%
201011
7 / 24
90.0%
95.0%
100.0%
IT
2
IT IT
IT
IT IT IT
IT IDC
6 IT
96%
96%
95%
IDC
95%
94%
(TCO)
92%
IT
88%
85%
IT
84%
80%
70%
75%
80%
85%
90%
95%
100%
201011
() IT
1 IT
IT
IT
ITLL
IT
IT
8 / 24
IT
IT
IT
2IT
IT IT
IT
IT IT
IT
IT IT
IT
IT
IT
IT
3 IT
IT
9 / 24
IT
() IT
1
IT
IT 2009
68.4%
3 IT
IT
IT
IT
IT
ISO9001ISO20000ISO27001
IT
IT
IT
IT
IT
IaaSSaaSPaaS
IT
2004
(CAGR) 30%
201011
10 / 24
IT
2
IT IT
IT
4
SOA
EDW&BI
IT
IT
IT
IT
IT
IT
IT
IT
201011
3
360
IT
IT
11 / 24
IT
IDC
(TCO)
IT
IT
ISVSI
IT
OracleHPIBMEMCF5VMware
AvayaPolycom IT
IDC
2009 IT
BCM
IT IT
IT
IT
IT
T3
IT
201011
12 / 24
IT
2009-2010
52.27
12.9% 2008
IT
71 2009
201002
2009 IT IDC
9.02
9.21
13 / 24
IT
8 2009IDC
9.0
9.5
9.0
9.0
8.0
9.0
7.0
5.0
9.0
9.0
8.8
8.5
9.0
9.5
201002
9 2009
9.2
10.0
9.5
9.0
8.0
9.0
7.0
9.2
6.0
5.0
9.1
9.3
9.2
9.2
9.1
9.3
201002
14 / 24
9.3
IT
10 ITIT
11
15 / 24
IT
IT
()
1 IT
IT
IT
TCO IT
IT
2 IT
2010 10 10
IT IT
()
IT
IT IT
16 / 24
IT
IT
IT
1 IT
IT
IT
IT
2 IT
3G
IT IT
IT
IT
IT
IT
IT
17 / 24
IT
ISO BS7799
IT
4
IT 8%~10%
IT
IT IT
IT
IT
IT
() IT
1IT
PC
IT
IT IT
IaaS
PaaS
18 / 24
IT
SaaS
IT IT IT
IT
IT
IT IT
2 IT
IT IT IT
IT
IT IT IT
IT
IT IT IT
IT IT
IT IT
IT
3 IT
IT
IT IT 2009
4 10
(ITSS)

IT
19 / 24
IT
IT IT
IT
20 / 24
IT
()
86-10-88558866/8899 86-10-88559900
service@ccidconsulting.com
66 10 100048
21 / 24

CCID：中国IT服务市场发展趋势白皮书 2010 PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

CCID：中国IT服务市场发展趋势白皮书 2010 PDF

Uploaded by

Copyright:

Available Formats

IT

You might also like