Volume 3, Issue 3 GO-PCC Executive Board Officers

Roy Walker PCC Industry Co-Chair Presort First Class Sales Manager James Bryant PCC Postal Co-Chair Postmaster Oklahoma City Gary Baker PCC Industry Vice Co-Chair Department of Human Services Mail Manager Christine George Treasurer The Oklahoman Direct Operations Manager Don Mullican Secretary Farmers Insurance Mail Processing Manager

May /June 2010

National PCC Day - September 15, 2010

Dear Business Customer:

The U. S. Postal Service (USPS) and the Greater Oklahoma Postal Customer Council (GO-PCC) invite you to join us for National Postal Customer Council Day, September 15, 2010, at the Oklahoma Publishing Company, 9000 N. Broadway Extension in Oklahoma City. Registration and continental breakfast begin at 7:00 a.m., the program will start at 7:30 a. m. and the National PCC Day will conclude at noon. We have slated two educational workshops (detailed below), a buffet lunch, and a live satellite broadcast from Portland, Oregon with Postmaster General and CEO, John E. Jack Potter. We will present certificates to GO-PCC members who have attended a minimum of four educational sessions and the Business Mail 101 Webinar Sessions during fiscal year 2010. Best Kept Secrets of the National Customer Support Center (NCSC) Mark Waugh, Manager Bulk Mail Entry, USPS Learn how the NCSC enables customers to better manage the quality of their mailing lists. NCSC provides customers information on quality addressing, Move Update, Change-of-address, Intelligent Mail Barcode and other postal products and services. Business Customer Gateway Stephen Paulson, Mailpiece Design Analyst - USPS The Business Customer Gateway (BCG) replaces the National & Premier Accounts page and is intended for all business mailers. This system gives you a single, unified landing point to access the online business offerings from the Postal Service. These channels include the services that support the Intelligent Mail FullService option. These include PostalOne! , FAST, CLDS (Customer Label Distribution System), and Mailer IDs. (MIDs). BCG is the new way of conducting business at the Bulk Mail Entry Unit. We will feature a presentation from Bob Dvonch, Director Office of the Postal & Shipping Sector, Department of Homeland Security / TSA, Arlington VA. As the Transportation Security Administrations Director of the Postal and Shipping Sector, Bob is responsible for ensuring continuity of operations and ease-of-use in the Postal and Shipping sector by creating a multi-layered security posture through effective collaboration between public and private sector stakeholders that denies terrorists the ability to exploit the sector, while preserving the public trust and supporting the Nation's economy. Bob will be conducting a presentation on Ensuring Security and Resiliency in the Postal Shipping Sector. As an attendance bonus, stay for all of the National PCC Day activities and earn a Quality Addressing and Mailing Insight Professional Certificate from USPS Headquarters. Make plans to join by calling (405) 815-2302 for reservations or mail the attached registration form today!

GO-PCC Executive Board Members

Barbara Aqrabawi Don Blevins Jeff Branstetter Jerry Calvert Sharon Chapa Larry Chandler Sonya Dulan Steve Duncan Mark Emerson Larry Flener Greg Garrett Beth Gatewood Manuel Greer Colette Higgins Steve Jackson Henry Kubier Angela McLaughlin Cecilia Marker Mark Naylor Kevin Petrie Karen Schott Lisa Strange Joe Vanlandingham Margaret Vickers

Sincerely,

James Bryant
James Bryant, Postmaster, Oklahoma City

Roy Walker
Roy Walker, Presort First Class

Contents
National PCC Day September 15, 2010....................page 1 Roys Corner...........page 2 The Greater Oklahoma PCC Gold Members...................................................................................................................................page 3 11th Annual GO-PCC Golf Tournament.......page 3 Featured Gold Member....................page 4 Presort First Class Inc.Tour.................page 5 Edmond Main Post Office Tour..page 5 June Quarterly Meeting and Luncheon...page 6 GO-PCC Website.......page 7 GO-PCC Calendar of Events...........page 7

Roys Corner

Wow! Summer is almost over? We have had an exciting summer at GOPCC and its not over yet! Hopefully you were able to attend our events. Here is a highlight: We had a tour of Presort First Class and the Edmond Main Post Office in June. Presort gave us a tour of their facility and how they handle mailings. Larry Chandler (Postmaster) of Edmond and his employees showed us how they handle Undeliverable as Addressed mail. Talk about live education! The event was very eye opening to help us understand how important it is to address an envelope the right way the first time. Susan Plonkey, US Postal Service Acting President of Sales was our special guest speaker at the June 17th luncheon. She is always a great guest speaker for us and her discussion on the future of the USPS was very educational. July 10th we had our third annual car show. There were over 130 cars at the event! July 22nd we had a special educational session about Business Reply Mail with a panel of experts to answer questions. That brings us to more exciting events scheduled for the near future! Plans are in the works for a series of webinars on IMB (Intelligent Mail Barcode) with the first one planned for August. In September we will have a special guest speaker for National PCC Day (September 15th, 2010). Bob Dvonch from the US Department of Homeland Security will be our guest speaker. Bob is the Director of the Postal & Shipping Sector. He will be discussing the Security Exercises that Homeland Security is putting on. This event will also include educational sessions; a catered lunch as well as the National PCC Day Broadcast live from Portland Oregon. In October we will have our annual golf tournament with part of the proceeds donated to The Regional Food Bank of Oklahoma. Thanks,

Roy Walker
Industry Co-Chair

The Mission of the Greater Oklahoma Postal Customer Council

To foster and maintain a close working relationship between mailers and the United States Postal Service. To share information about new and existing Postal Service products, programs, regulations, and procedures. To facilitate the exchange of ideas among mailers and Postal Service officials. To help members and their organizations grow and develop professionally through focused educational programs. To promote cooperation and support between members and others who are dedicated to quality and efficiency in the mailing industry.

The Greater Oklahoma PCC Gold Members

Gold Level GO-PCC Members Addtronics Business Systems American Fidelity Assurance Company Many of the GO-PCC events are made possible by the membership donations and support of our GO-PCC Members. The GO-PCC website located at www.greateroklahomapcc.org lists our members who support our PCC. (Gold members have links to their websites.)

Bwe Bell & Howell of Memphis, TN

Department of Human Services Farmers Insurance Group Globe Life and Accident Insurance Company Myriad Systems Inc. National Envelope Oklahoma City Community College Oklahoma Living Philadelphia Church of God Presort First Class R.K. Black, Inc. Tension Envelope Corporation, K.C., Mo. The Oklahoman Direct USE Federal Credit Union

Thank You for your support!

11th Annual GO-PCC Golf Tournament - October 1, 2010

Lets Play Golf!

Its time to start practicing and get your team together for a day of fun at the 11th Annual GO-PCC Golf Tournament at the Silver Horn Golf Club on October 1, 2010. First and second place teams will receive trophies as well as award plaques for the Longest Drive and Closest to the Pin. Awards and door prizes will be presented at a luncheon following the tournament. More information and a registration form are coming in the near future. Contact Steve Jackson for company sponsorship and tournament information at 405-815-2153 or Sonya Dulan at 405-815-2302.

On both the national and local levels, Postal Customer Councils work to continually improve service and communications.
Contact Us GO-PCC 4025 W Reno Ave Oklahoma City OK 73125-9802 Phone: 405-815-2302 Fax: 405-815-2310 sonya.r.dulan@usps.gov

See you There!

Were Also On the Web!

www.greateroklahomapcc.org

Featured Gold Member

Presort First Class

www.presortfirstclass.com Serving the Metropolitan Oklahoma City area since 1982 Served the PCC for 28 years!

A History of Presort First Class, Inc. Joe Vanlandingham, recognizing the demand and the need for a presort service, seized the opportunity to start Presort First Class in March 1982. From a humble beginning averaging 20,000 letters daily the business quickly grew to over 250,000 letters daily. Through the years the company automated the letter sorting process with letter sorting machines. They now have 3 letter sorting machines and are currently in the process of adding the Intelligent Mail Barcode to all their first class mail. Presort First Class presorts more than 350,000 letters daily and 15,000 flats daily and has expanded its complimentary array of services to include a full-service letter-shop, laser printing service, fulfillment and a document imaging operation. Presort First Class truly is a leader in its industry!

Listed below are some of the services they provide: Presorting Services: Lettershop Services:

First Class and Standard Mail Letters & Flats Presort First Class utilizes state-of-the-art equipment to guarantee customers the best possible service at the highest savings. Presort First Class has a full service lettershop that includes complete mail creation. From designing the mail piece to inserting, addressing and mailing, Presort First Class can supply all your lettershop needs.

Data Processing Services: Printing Services

Address Cleanup They use only the most up-to-date and accurate Postal and industry standard software to provide you with clean and accurate databases. Presort First Class provides a complete array of Printing services to complement your needs. Their printing services improve your efficiency and provide an economical solution to the rising costs of todays production environment.

Additional Services

They are continuously seeking new opportunities to fulfill their customers needs. Listed below are a few of those services: Fulfillment - Pick and Pack Orders - Assembly - Kitting List Management - Database Management - Merge/Purge - List Cleanup - Duplication Removal Transportation - Presort First Class has a fleet of 22 vehicles for pick-up service Education - Presort First Class is proud of its staff who have earned more than fifty mail processing related certifications

including Certified Mail & Distribution Services Manager, Executive Mail Center Managers, Mailpiece Quality Control Specialists, Address Quality Specialists, Quality Mail Preparation Certification, and Printers Professional Certification to name a few.

Presort First Class Inc. Tour

Presort First Class Inc. invited GO-PCC members into their facility for lunch and a tour on June 19th. Joe Vanlandingham, President of Presort First Class Inc., and Roy Walker, Sales Manager and GO-PCC Industry Co-Chair, gave tours of the facility. GO-PCC members were given an excellent presentation on how business mail is collected, processed, and presented to the USPS. Pictured to the left is Roy Walker (on the right) providing information on the functions of various processing operations.

Edmond Main Post Office Tour

Edmond Postmaster Larry Chandler opened his office to GO-PCC members on June 24th. Larry provided a very informational tour regarding the various steps involved in getting the mail ready for delivery to his customers. One of Larrys Rural Carriers provided information on how Undeliverable as Addressed (UAA) mail is handled by carriers. Pictured to the left is Larry Chandler (3rd from the left) and one of his Rural Carriers (2nd from the left) discussing UAA mail.

June Quarterly Luncheon / Meeting

The June 15th Quarterly Luncheon / Meeting was very well attended and we had the pleasure of hearing Susan Plonkey, USPS Acting President Shipping & Mailing Services, present the postal services Vision 2013: Five Year Strategic Plan. The presentation discussed the postal services strategies for strengthening their core operations and services, cost reductions, and commitment to strategies such as Intelligent Mail. The presentation was very informative and related directly to todays business mailer. The GO-PCC Executive Board also recognized five postal units for their outstanding service to their customers. The Business Service Network, Yukon Post Office, Midwest City Branch, Moore Branch, and Penn 89 Station received award certificates for their achievements. The 2010 PCC Member of the Year awards were also presented. Christine George, Operations Manager; The Oklahoman Direct, received the 2010 Industry Member of the Year award and Steve Jackson, Manager Mailing & Shipping Solutions, received the Postal Member of the Year award. Congratulations! Postal Unit Awards (right to left) Susan Plonkey, USPS Acting President Sales & Shipping Roy Walker, Industry Co-Chair Eddie Glasgow, Manager Penn 89 Station Chris Lira, Manager Moore Branch Jay Holmes, Acting Manager Midwest City Branch Kenny Smith, Yukon Postmaster Denies Pierre, BSN Representative James Bryant, Postal Co-Chair

PCC Members of the Year (right to left) Susan Plonkey, USPS Acting President Sales & Shipping Steve Jackson, USPS Manager Mailing & Shipping Solutions Christine George, Operations Manager; The Oklahoman Direct Roy Walker, Industry Co-Chair James Bryant, Postal Co-Chair

PCC education
provides a low cost way of educating employees on how to grow a business by using the mail. Exchange ideas with other local businesspeople, take advantage of the latest Postal information, resources, and tools to help your business and learn the most effective and profitable ways to market through the mail. A key goal of the new PCC Network is to transform PCCs into a premier network for customer education and training, in order to facilitate growth for PCC member organizations. These educational resources can help promote a strong PCC in your community. Speakers, training seminars, articles, and other support materials are available to improve your mailing processes .

GO-PCC Website www.greateroklahomapcc.org

The Greater Oklahoma PCC (GO-PCC) website is an excellent easy-to-use source for the latest PCC information. Dates and registration information for all events can be found on the website. Some of the Information that is available on the website is listed below: Membership level information GO-PCC events calendar Names and photos of Executive Board Members Listing of the many GO-PCC awards Photos of past GO-PCC events

The home page currently has the latest information on the new postal pricing effective in January 2011, Intelligent Mail Barcode services, upcoming GO-PCC events and more! The GO-PCC website is updated on a regular basis so bookmark it and use it often!

GO-PCC Calendar of Events

2010 Calendar of Events
January 12 January 20 February 10 February 11 February 17 March 9 March 17 March 24 April 11 14 April 20 April 21 April 28 May 11 June 9 June 17 June 24 July 10 September 15 October 1 November 18

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For more information, email sonya.r.dulan@usps.gov See you there!

Contact Us GO-PCC 4025 W Reno Ave Oklahoma City OK 73125-9802 Phone: 405-815-2302 Fax: 405-815-2310 sonya.r.dulan@usps.gov

Were Also On the Web!

www.greateroklahomapcc.org

Educations Session - Mailing Industry Changes Webinar - Business Mail 101 part I OU Tour Quarterly Luncheon / Meeting Webinar - Business Mail 101 part 2 Educational Session - Intelligent Mail Barcode Webinar - Business Mail 101 part 3 Oklahoma City General Mail Facility Tour National Postal Forum - Nashville, TN Department of Human Services Mail Center Tour Webinar - Business Mail 101 part 4 Quarterly Luncheon / Meeting Educational Session - TBA Tour of Presort First Class Quarterly Luncheon / Meeting Tour of Edmond Mail Post Office 3rd Annual GO-PCC Car, Truck, & Bike Show National PCC Day 11th Annual GO-PCC Golf Tournament Quarterly Luncheon / Meeting

Mark your calendar today! Visit www.greateroklahomapcc.org for more information A printable Calendar of Events is available on the website!