Professional Documents
Culture Documents
Complaint Form
instrumen
BORANG ADUAN
Complaint Form
SUDAHKAH ANDA...........
HAVE YOU............
Sertakan semua dokumen-dokumen penting:i) keputusan dari Unit Aduan institusi kewangan /
pengeluar instrumen pembayaran yang
terbabit
ii) dokumen-dokumen lain seperti laporan polis
atau perubatan
BORANG ADUAN
Complaint Form
MAKLUMAT PENGADU
Complainants Details
Nama
No. Tel.
Name
Tel. No
No. KP
Faks
IC No
Fax
e-mel
MAKLUMAT ADUAN
Complaint Details
Cawangan terlibat
Branch concerned
Pinjaman
Fi dan Caj
Loan
Perkhidmatan Pelanggan
Penipuan
Customer Service
Fraud
Operasi Perbankan
Berkaitan Cek
Banking Operations
Cheque related
Nombor Akaun
Account Number
Akaun Perseorangan
Akaun Perniagaan
Individual Account
Jenis Akaun Type of Account
Business Account
Akaun Semasa
Akaun Simpanan
Current Account
Savings Account
Pembiayaan Perumahan
Akaun Pelaburan
Simpanan Tetap
Fixed Deposit
Kad Kredit
Housing Financing
Investment Account
Credit Card
Sewa Beli
Hire Purchase
BORANG ADUAN
Complaint Form
MY COMPLAINT IS AS FOLLOWS:
(Please enclose photocopies of the relevant
documents and ensure that the facts of complaint
are explained clearly)
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
.............................................................................................................................................
Saya mengaku bahawa maklumat di atas adalah benar dan diberikan
secara sukarela. Saya faham adalah penting untuk memberikan
maklumat sepenuhnya mengenai aduan saya supaya Bank dapat
menyiasatnya dengan secepat yang mungkin. Saya juga memberi
kebenaran kepada Bank untuk mengemukakan borang aduan
lengkap saya berserta dokumen berkaitan kepada institusi
kewangan/pengeluar instrumen pembayaran berkenaan agar aduan
saya dapat disiasat dengan sewajarnya.
Tandatangan
Signature
Tarikh
Date