(.

)
2555

 PCA
.
PCA




1.

2.
3.

4.
5.

 PCA

























.

KPI

MBQA






MBQA

Mission
Mission Vision


PCA

situation
PCA Context



context

 MBQA
1. Organization Profile
2. Core Value and Concept
OF context
3. KeyIndicator

OF

PMQA

Key

context

Indicator
7

Key
Indicator

CVC

PMQA Key Indicator 7 Key Indicator

CVC

KI KI
KI KI

CVC

KI

Human focused Excellent

Societal Responsibility and Community Health

(Primary Care
Award)

10

11

12

13

New Management,
New Possibilities
.

If you want to build a ship,

dont herd people together to collect wood,
and dont assign them tasks and work
but rather teach them to long for
the endless immensity of the sea.
ANTOINE de SAINT EXUPERY

Outlines ?


25 Aug 2554
-
.

2554

14







PCA
?

?
?

2542
2544 Self Care
?
Management
Possibilities

15

 2550 2551 . (
) - -
PCA
.

PCA





?

PCA CUP
Transformative Coaching
.




2554
.


Transformative Coaching

16

?
? ?

17










I want you to be a man.
To Be a Man
A MAN
A MAN M A N


?
?

?
? !




A MAN

18

?


? ?

.


Self Care
600

2554

-

!! Awareness

Awareness
??

19

People dont care how much you know, until they know how much
you care!!

!
Awareness

.

Transformative Coaching

Being

Being Awareness Destructive Being

Destructive Being

20


Transformative Coaching

awareness
.

.

Being
Self Care



80-90%
Self Care 10-20%

21

 80%
20%


Self Care
Sels Care 80%






PCA

Awareness, Seeing, Observation, Slow Listening

22





.....

23

24

90

90

25

..
..

26

Skype

1.
2.
3.

27

4.

5.

1.

()



2.
3.
4.
5.
Empowerment, Role model
6.
7.
8.
9. Professional care, support self care,

10. Humanize health care

28

= + = --

--

(Self care Family care Community care)

(Self care Family care Community
--
care)

-

-

29



24





..
+ (illness = disease+ suffering)

3


..

30

PCA
PCA

18

18

31

CBL

32

CAPD
5 168
(HD) 41
CAPD 32 102
2

CAPD 4

33

CAPD

34

CAPD
CAPD

CAPD (
)

,
(

35

..
.
.

HHCnurse
,

,HHCnurse

,,

..,

..

36

,HHC
, ,
,HHC
HHC
Cup

HHC

HHC
CupCup
Cup
Cup

.
..
.
.

..

..
..
..

.
.

37

 CAPD

CAPD

CAPD

CAPD

HD

2 CAPD

38

 CAPD

.

( CAPD)

CAPD
2
CAPD
24
9

39

CAPD

****** PCA
******

40

****** PCA
******

( Story telling )

( Story telling )

79 47 4

79

47
4

4 1

4 1

20

41

. 10

 20

. 10

.

.



2

3

42

 ...
.
.

.. .


10,000 .
2 34,500


7

..








..

43