Scribd Logo
Upload

Welcome to Scribd!

  • Power of Listening

    Uploaded by

    Joe Dager
    32 views1 page
    Concentrate Maximize attention avoiding distractions private external respect space 1. Long Breath 2. Conscious effort to listen 3. Echo rephrase 4. Eye contact 2. Acknowledge Make eye contact Make speaker feel listened too Gather info about subject ability to ask questions empathy Expand = balance of info Clarify Redirecting 3. Research 4. Exercise emotion Awareness of emotion Look for commonality Control anger speaker appearance Accent prejudge statements 5. Sense body language Clues to attitude Gestures Facial Expressions Clenched Hands Crossed Legs Post

    Original Description:

    Original Title

    power of listening

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Concentrate Maximize attention avoiding distractions private external respect space 1. Long Breath 2. Conscious effort to listen 3. Echo rephrase 4. Eye contact 2. Acknowledge Make eye contact Make speaker feel listened too Gather info about subject ability to ask questions empathy Expand = balance of info Clarify Redirecting 3. Research 4. Exercise emotion Awareness of emotion Look for commonality Control anger speaker appearance Accent prejudge statements 5. Sense body language Clues to attitude Gestures Facial Expressions Clenched Hands Crossed Legs Post

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    32 views1 page

    Power of Listening

    Uploaded by

    Joe Dager
    Concentrate Maximize attention avoiding distractions private external respect space 1. Long Breath 2. Conscious effort to listen 3. Echo rephrase 4. Eye contact 2. Acknowledge Make eye contact Make speaker feel listened too Gather info about subject ability to ask questions empathy Expand = balance of info Clarify Redirecting 3. Research 4. Exercise emotion Awareness of emotion Look for commonality Control anger speaker appearance Accent prejudge statements 5. Sense body language Clues to attitude Gestures Facial Expressions Clenched Hands Crossed Legs Post

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1.

    Concentrate Maximize attention


    Power of Listening avoiding distractions
    external private
    respect space
    1. Long Breath
    2. Conscious effort to listen
    3. Echo rephrase
    4. Eye contact

    2. Acknowledge Make eye contact


    Make speaker feel listened too

    3. Research Gather info about subject


    ability to ask questions
    empathy
    = balance of info Expand
    Clarify
    Redirecting

    4. Exercise emotion Awareness of emotion


    Look for commonality
    Control anger
    Speaker appearance
    Accent
    prejudge
    statements

    Body language Gestures Clues to attitude


    5. Sense
    Facial Expressions
    Hands Clenched
    Crossed
    Legs Crossed/disagreement
    Posture
    Tone
    1. Resonance
    2. Rhythm
    3. Speed
    4. Pitch
    5. Volume
    6. Inflection
    7. Clarity

    6. Structure Understand Content


    Clarify facts
    Ask for feedback
    1. Indexing Notes
    1. Acknowledge Listening is as powerful speech. Transitional words 1st
    2nd
    2. Be motivated to listen, people will respond. 3rd

    3. Saves time 2. Comparing Fact vs. Function


    Pro vs. Cons
    Consistent?
    3. Sequencing Order
    What before what

    You might also like