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Syntel CQA Forum Contents of Quality Plan CQA Doc 8

• Quality Objectives
• System Administration
• Configuration Management process
 Roles and responsibilities
 CIs
 Baseline Structure
 Change Control Process
• List of Quality documents (Procedures
• Quality Control checkpoints and activities for the project
 Activity Description and when to be carried out
 Person(s) responsible
 Related procedure
 Mode of Control
• Process and Quality Metrics Collected
• Defect prevention Steps
• Project Specific training needs
• Initial Status of Software for maintenance projects
• Customer Supplied products
• List of documents expected to be generated during execution
• Identify Project Risks
 Risk Factors
 Risk Dimensions
 Quantifying Likelihood
Probable

 Improbable
 Very Likely
 Quantifying Impact
Marginal

 Critical
 Catastrophic
 Quantifying Risk

• Identifying Risk Impact on Work Product quality


 Software Quality Model
 Risk Impact on Product quality
• Develop quality strategy
 Quality improvement techniques
 Early requirements validation
 Inspection
 Test
 Configuration management

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