Professional Documents
Culture Documents
Executive Secretary
daily operation 2. Banquet/ function catering 3. Marketing / Stocks 4. Equipmen ts 5. Water pool 6. Cashier
Accountin g /Finance
Securit 1. y GECC
2. GPDI 3. Ranch House 4. Strate gic posts 5. Roving 6. Shiftin g 7. Inhouse 8. Stanch
Internal Operatio n
1. Swimming pool 2. Lagoon/campsit e 3. Ground Maintenance 4. Housekeeping/ Laundry 5. Inventory 6. Minor maintenance 7. Major maintenance 8. Utilities 9. PMO 10. GPDI team 11. Radio Equipment 12. Gov. Report/ Permits
Senior Clerk
FO Cashier
Desk/Info Clerk
Telephone Operator
Driver/Airport Representative
Receiving/Processing and Documenting Guests Reservations Welcoming/greeting the guest, open the door of the vehicle, unloading the Attending to guest registration Settlement of guest bill Escorting guest to his room, carrying his luggage, explaining room facilities Updating room status; preparing guest folio Attending to all request of guest, extending various forms of assistance like wake up calls, delivery of messages etc. Updating guest account, preparing billing statement; settlement of balance Assisting guest for check out
Reservation Clerk Doorman/bellboy Desk clerk Front Office Cashier Bellboy Desk Clerk Desk Clerk FO and Housekeeping staff
Cashier
Bill settlement, giving clearance for check out
Bellboy
Bidding goodbye, thanking guest for patronage
Bellboy
Bar Receptionist
Bar Boy/Porter