Professional Documents
Culture Documents
MOHANTY
WHAT IS PERSONALITY ?
PHYSICAL LOOK ATTITUDE BEHAVIOUR COMMUNICATION STYLE PRESENTATION PERCEPTION COURAGE & CONFIDENCE
STIMULATION
GOALS
PERCEPTUAL
LIFE EXPERIENCES
SELECTION
MOTIVATION
PERSONALITY
SCROLL DOWN.
PERCEPTION
DID YOU READ IT AS OPPORTUNITY IS NO WHERE OR OPPORTUNITY IS NOW HERE? ATTITUDE , MAKES ALL THE DIFFERENCE IN THE WORLD IN OUR PERCEPTION OF SITUATIONS!
SWOT ANALYSIS
YOUR STRENGTH YOUR WEAKNESS YOUR OPPORTUNITY YOUR THREAT
SELF DEVLOPMENT
SELF IMAGE (ME AS I AM NOW)
THE CURRENT
DEVELOPMENTAL NEEDS
MODIFIED BEHAVIOUR
CHANGE ATTITUDE
DEVELOP NEW SKILLS PREPARE FOR DIFFERENT ROLE
ADD PERSONALITY
DEVELOP YOUR COURAGE & CONFIDENCE CHANGE YOUR LOOK MOTIVATE YOUR SELF GET RID OF INFERRIORITY COMPLEX SET GOAL
PRESENTATION
PERCEPTION CUSTOMER FOCUSED
GOAL SETTING
FAMILY SOCIAL CAREER MENTAL
FAMILY
EXPRESS LOVE AND RESPECT GOOD ROLE MODEL PRINCIPLED BUT FLEXIBLE FORGIVING ATTITUDE BUILD SELF ESTEEM OF OTHERS EXPRESS LOVE AND RESPECT
PHYSICAL
APPERANCE ENERGY LEVEL PLANNED RECEPTION & RELAXATION SPORTS PARTICIPATION WEIGHT CONTROL STRESS CONTROL
SOCIAL
EASE AT GATHERING COURTOUS NATURE SENSE OF HUMOR
AVOID GOSSIP
LISTENING HABITS FRIENDLY GOOD PERSONAL HYGENE
MENTAL
ATTITUDE INTELLIGENCE CREATIVE IMAGNATION INSPRIAL READING ENTHUSIASM SELF IMAGE
CAREER
CHANGE IN SAME LINE CHANGE LINE NEXT 5 YRS. NEXT 10 YRS.
SKILL SETS
SUCESSFULLY TALKING TO PEOPLE MAKING PEOPLE FEEL IMPORTANT SUCESSFULLY AGREE WITH PEOPLE LISTENING TO PEOPLE
SKILL SETS
INFULENCE PEOPLE CONVINCE PEOPLE
PRAISE PEOPLE
THANKS PEOPLE MAKE A GOOD IMPRESSION
YOUR MISSION
YOUR PERSONAL MISSION
PDCA WHEEL
STANDARDISE SOLUTIONS IDENTIFY PROBLEMS & SELECT GOALS & PLANS OF PROBLEM SOLVING ANALYSIS OF SITUATION
MONITOR RESULTS SOLUTIONS AND RESULTS CAUSE OF PROBLEMS FIND ROOT CAUSE DATA COLLECTION & ANALYSIS ACT CHECK PLAN DO
NON-ACHIEVING
BEHAVIOUR INAPPROPRIATE
FEAR
RUDE
INDIFFERENT
FEAR
-CHAOS -FEAR
Y AXIS
COMPLAINT HANDLING
USE THE LIST METHOD LISTEN TO THE LISTENING CUSTOMER WITH GENUINE CONCERN
Is Seeing Believing ?