OV Critical Alarms Trend Analysis Report - 2011 08 01 (With Filtering)

Filtering Message Pattern
Item No.
1
2
Filtering Message Pattern

Prefix of Message Pattern
Not count messages from "TESTGROUP"
Remove duplicate messages under the same "Application", "Server" and "Alarm Type"
OV Version
8
7&8
TOP FIVE Analysis
OV7
OV8
OV7
OV8
OV7
OV8
OV7
OV8
OV7
OV8
TOP FIVE Analysis

1-Apr
OV7
OV8
2-Apr
OV8
OV8
OV8
OV8
7-Apr
SDP
225
SDP
356
SDP
327
SDP
359
SDP
315
SDP
370
116
three_com_hk
PandS
71
three_com_hk
68
three_com_hk
79
60
40
MMG
53
LAM
105
EAI
26
Download
34
TDS
PandS
three_com_hk
PandS
75
35
three_com_hk
PandS
56
51
three_com_hk
PandS
103
113
47
TDS
35
DMS
41
HTTPProxy
25
PandS
94
HTTPProxy
20
HelloRing
33
HTTPProxy
30
LAM
32
PandS
26
LAM
23
ByteMobile
825
823
ByteMobile
822
ByteMobile
823
RDUA
1502
ByteMobile
826
ByteMobile
825
PRSS
490
ByteMobile
APSP
44
PRSS
572
RDUA
126
ByteMobile
823
H3G_DataWareHouse
34
H3G_DataWareHouse
207
H3G_DataWareHouse
Bill-Formatting
38
H3G_DataWareHouse
EDMS
44
H3G_DataWareHouse
31
PRSS
146
FMS_CMS
33
NESP
38
35
H3G_DataWareHouse
Michelle
36
25
27
PRSS
28
SSM
45
PRSS
25
PRSS
22
InterMediationE
21
PRSS
20
RDUA
10
Michelle
12
H3G_DataWareHouse
34
HKSCE
19
Bill-Formating
21
VVM
616
VVM
467
SDP
414
SDP
334
SDP
348
SDP
385
SDP
385
SDP
404
SDP
392
three_com_hk
80
three_com_hk
83
three_com_hk
87
ServiceNode
194
PandS
315
three_com_hk
LAM
151
EAI
70
TDS
66
LAM
68
LAM
54
PandS
178
ServiceNode
188
55
three_com_hk
69
EAI
47
HTTP_Proxy
30
HTTP_Proxy
42
three_com_hk
69
RTCC
143
TDS
53
IN
63
AMBS
40
MOBILE_TV
24
IT-IP_Device
30
LAM
56
Solarwind
102
ByteMobile
823
ByteMobile
731
ByteMobile
823
ByteMobile
825
ByteMobile
831
ByteMobile
832
ByteMobile
965
T4_CheckPoint
76
T4_CheckPoint
205
T4_CheckPoint
207
PRSS
149
NESP
108
H3GCSG
195
H3GCSG
483
PRSS
51
H3G_DataWareHouse
43
FMS_CMS
27
FMS_CMS
60
H3GCSG
48
FMS_CMS
97
PRSS
188
FMS_CMS
36
FMS_CMS
30
H3G_CSG2
23
T4_CheckPoint
43
FMS_CMS
29
H3G_DataWareHouse
39
NESP
86
H3G_CSG2
28
RDUA
17
H3G_DataWareHouse
18
H2G_BSS
28
T4_CheckPoint
23
H2G_AIX
31
Michelle
34
SDP
352
SDP
318
SDP
317
SDP
293
SDP
273
SDP
315
SDP
261
PandS
313
PandS
309
PandS
311
PandS
267
ServiceNode
170
LAM
113
PandS
173
ServiceNode
191
ServiceNode
166
ServiceNode
147
ServiceNode
166
PandS
123
PandS
110
LAM
154
LAM
86
M3G_SDF
42
DMS
102
M3G_SDF
70
three_com_hk
120
EAI
51
M3G_SDF
35
TDS
47
Solarwind
36
M3G_SDF
19
TDS
53
HTTPProxy
36
HTTPProxy
47
EAI
32
9-Apr
10-Apr
16-Apr
11-Apr
17-Apr
12-Apr
18-Apr
13-Apr
19-Apr
25
14-Apr
20-Apr
21-Apr
ByteMobile
1147
ByteMobile
1122
ByteMobile
929
ByteMobile
825
ByteMobile
855
ByteMobile
500
ByteMobile
459
H3GCSG
505
H3GCSG
424
H3GCSG
370
H3GCSG
458
H3GCSG
480
H3GCSG
445
WS
132
Michelle
40
FMS_CMS
58
H3G_DataWareHouse
71
H3G_DataWareHouse
41
FMS_CMS
32
PRSS
103
H2G_AIX
75
FMS_CMS
34
APSP
33
PRSS
37
FMS_CMS
32
H3G_DataWareHouse
28
FMS_CMS
36
H3GCSG
37
H3G_DataWareHouse
30
H3G_DataWareHouse
28
FMS_CMS
30
RDUA
30
H2G_AIX
27
H3G_DataWareHouse
23
FMS_CMS
32
SDP
220
SDP
290
SDP
332
SDP
439
SDP
427
SDP
155
SDP
202
LAM
173
PandS
185
LAM
218
LAM
217
LAM
211
RTCC
77
HTTPProxy
70
PandS
162
LAM
174
PandS
174
PandS
162
EAI
70
EAI
44
PandS
61
HTTPProxy
21
EAI
76
EAI
169
HTTPProxy
101
HTTPProxy
60
HTTPProxy
38
LAM
53
M3G_SDF
15
3Music
68
AMBS
74
EAI
87
AMBS
54
LAM
30
BSS-MCS
28
ByteMobile
459
ByteMobile
461
ByteMobile
466
ByteMobile
465
ByteMobile
467
ByteMobile
476
ByteMobile
696
WS
333
WS
360
WS
345
WS
96
H3GCSG
365
H3GCSG
73
H3GCSG
493
SSM
45
PRSS
164
H3G_DataWareHouse
139
SSM
45
T4_CheckPoint
49
FMS_CMS
35
TESTGROUP
82
FMS_CMS
36
DMS
77
EBIS
40
EBIS
43
TESTGROUP
48
H3G_DataWareHouse
26
H3G_DataWareHouse
68
RDUA
32
FMS_CMS
67
FMS_CMS
39
FMS_CMS
29
PRSS
39
RDUA
23
FMS_CMS
34
LAM
204
SDP
214
SDP
154
LAM
154
EAI
64
HTTPProxy
56
Prepaid_Billing
62
Prepaid_Billing
22
HTTPProxy
46
EAI
19
H3G_DataWareHouse
486
H3G_DataWareHouse
532
ByteMobile
479
ByteMobile
461
H3GCSG
303
H3GCSG
146
PRSS
135
EBIS
80
FMS_CMS
81
FMS_CMS
70
23-Apr
29-Apr
OV7
6-Apr
333
22-Apr
OV7
5-Apr
three_com_hk
TDS
15-Apr
OV7
4-Apr
SDP
8-Apr
OV7
3-Apr
24-Apr
30-Apr
25-Apr
26-Apr
27-Apr
28-Apr
TOP FIVE Analysis

1-May
OV7
OV8
2-May
OV8
OV8
OV8
OV8
7-May
174
LAM
169
SDP
187
SDP
199
SDP
174
SDP
163
SDP
303
168
SDP
136
LAM
53
EAI
58
HTTPProxy
43
HTTPProxy
38
HTTPProxy
96
33
MNP
58
Prepaid_Billing
44
BSS-MCS
32
Prepaid_Billing
20
BSS-MCS
22
Voice_Logging
28
HTTPProxy
32
HTTPProxy
37
HTTPProxy
43
Prepaid_Billing
30
BSS-MCS
19
EAI
20
Prepaid_Billing
26
PandS
25
TDS
36
AMBS
28
HTTPProxy
30
M3G_SDF
18
LAM
18
EAI
22
H3G_DataWareHouse
495
ByteMobile
460
ByteMobile
459
ByteMobile
457
ByteMobile
466
H3G_DataWareHouse
512
H3G_DataWareHouse
523
ByteMobile
466
H3G_DataWareHouse
293
H3G_DataWareHouse
205
H3G_DataWareHouse
332
H3G_DataWareHouse
463
ByteMobile
477
ByteMobile
458
Michelle
75
PRSS
108
SSM
118
Michelle
76
PRSS
133
FMS_CMS
77
Michelle
62
H3GCSG
63
H3GCSG
88
FMS_CMS
67
APSP
57
Michelle
85
Michelle
50
FMS_CMS
58
FMS_CMS
46
TESTGROUP
82
TESTGROUP
65
TESTGROUP
54
FMS_CMS
40
RDUA
19
EDMS
44
SDP
295
SDP
161
SDP
252
SDP
156
SDP
204
SDP
268
SDP
269
EAI
85
HTTPProxy
48
HTTPProxy
66
Solarwind
29
EAI
80
HTTPProxy
56
Prepaid_Billing
67
M3G_SDF
73
SMS_Manager
29
DMS
43
HTTPProxy
24
IN
43
EAI
46
HTTPProxy
64
Prepaid_Billing
67
Solarwind
20
Download
34
PandS
19
PandS
42
Prepaid_Billing
39
EAI
57
HTTPProxy
63
BSS-MCS
20
LAM
30
CMS
18
SMSC
38
PandS
31
LAM
46
H3G_DataWareHouse
469
H3G_DataWareHouse
524
H3G_DataWareHouse
526
H3G_DataWareHouse
546
H3G_DataWareHouse
343
H3G_DataWareHouse
445
H3G_DataWareHouse
452
ByteMobile
460
ByteMobile
462
ByteMobile
457
ByteMobile
311
ByteMobile
182
ByteMobile
182
ByteMobile
182
NESP
159
FMS_CMS
36
FMS_CMS
96
FMS_CMS
95
PRSS
114
FMS_CMS
48
EDMS
40
PRSS
121
Bill-Formatting
28
SSM
45
PRSS
26
TESTGROUP
38
PRSS
33
FMS_CMS
39
FMS_CMS
60
RDUA
22
DMS
35
DMS
21
H2G_AIX
34
RDUA
25
RDUA
32
SDP
205
SDP
246
LAM
263
LAM
246
LAM
226
LAM
231
LAM
275
HTTPProxy
45
HTTPProxy
58
SDP
185
SDP
93
SDP
133
SDP
104
SDP
110
PandS
34
PandS
52
PandS
71
three_com_hk
59
HTTPProxy
63
HTTPProxy
35
EAI
93
LAM
18
SAN
43
HTTPProxy
48
PandS
48
EAI
58
three_com_hk
26
PandS
64
BSS-MCS
10
LAM
29
SMS_Manager
40
EAI
40
PandS
47
PandS
23
CMS
H3G_DataWareHouse
513
H3G_DataWareHouse
531
H3G_DataWareHouse
472
H3G_DataWareHouse
471
H3G_DataWareHouse
445
ByteMobile
610
ByteMobile
1712
ByteMobile
184
PRSS
396
ByteMobile
182
ByteMobile
182
ByteMobile
248
H3G_DataWareHouse
395
H3G_DataWareHouse
376
PRSS
44
ByteMobile
182
DMS
142
EBIS
97
PRSS
138
FMS_CMS
57
Michelle
75
NAS
36
DMS
176
DMS_TEST
121
Mobile_Portal
47
EBIS
115
RMDS
48
RMDS
43
FMS_CMS
28
DMS_TEST
161
PRSS
78
RDUA
41
FMS_CMS
85
EBIS
44
EDMS
40
LAM
269
SDP
186
GameCradle
183
SDP
166
SDP
313
GameCradle
144
SDP
239
SDP
126
HTTPProxy
60
SDP
137
GameCradle
144
GameCradle
144
SDP
89
GameCradle
144
EAI
105
LAM
46
HTTPProxy
60
HTTPProxy
62
HTTPProxy
112
HTTPProxy
26
HTTPProxy
58
PandS
85
BSS-Interconnect
28
PandS
29
BSS-Interconnect
57
PandS
40
BSS-MCS
24
M3G_SDF
17
HTTPProxy
58
PandS
25
CMS
26
Download
32
AMBS
37
LAM
18
HelloRing
14
ByteMobile
1702
9-May
10-May
16-May
11-May
17-May
23-May
12-May
18-May
24-May
13-May
19-May
25-May
14-May
20-May
26-May
21-May
27-May
64
28-May
ByteMobile
1718
ByteMobile
478
M3G_APSP
41
PRSS
264
PRSS
288
EDMS
34
EBIS
84
H3G_DataWareHouse
154
NRTRDE
235
FMS_CMS
39
M3G_APSP
70
M3G_APSP
69
FMS_CMS
29
H3G_DataWareHouse
42
RMDS
46
FMS_CMS
90
RDUA
34
EBIS
40
FMS_CMS
30
PRSS
24
RMDS
39
APSP
46
RMDS
41
H3G_CSG2
34
FMS_CMS
32
RDUA
26
RDUA
15
RDUA
32
PRSS
39
NESP
30
T4_CheckPoint
33
Bill-Formating
27
EBIS
21
H3G_CSG2
SDP
168
SDP
168
SDP
182
GameCradle
144
GameCradle
144
GameCradle
144
HelloRing
93
HelloRing
40
HTTPProxy
51
Download
36
HTTPProxy
30
SMSC
14
HTTPProxy
32
Solarwind
22
PandS
12
PRSS
233
BSS-CABS_Billing
57
FMS_CMS
32
InterMediationE
41
FMS_CMS
32
EDMS
17
FMS_CMS
29
EDMS
29
H2G_AIX
15
Michelle
16
EBIS
22
RDUA
15
RDUA
15
RUDA
21
Michelle
14
29-May
OV7
6-May
DMS
22-May
OV7
5-May
LAM
15-May
OV7
4-May
SDP
8-May
OV7
3-May
30-May
31-May
TOP FIVE Analysis

1-Jun
OV7
OV8
2-Jun
OV8
OV8
OV8
OV8
7-Jun
144
GameCradle
144
SDP
46
SDP
23
SDP
26
PandS
59
SDP
34
108
SDP
67
M3G_SDF
22
RTCC
20
M3G_SDF
14
LAM
15
PandS
20
34
HTTPProxy
23
LAM
17
Download
17
PandS
13
X-Profile_SRG
10
M3G_SDF
15
HTTPProxy
20
TMS
18
PandS
14
M3G_SDF
16
BSS-MCS
11
M3G_SDF
M3G_DSSDB
11
PandS
14
MVNO
17
BSS-MCS
13
BSS-MCS
12
NLS_6
SDP
3Music
FMS_CMS
32
PRSS
135
EBIS
26
EDMS
40
VoiceLogger
16
PRSS
68
H3G_DataWareHouse
21
PRSS
29
RDUA
85
NESP
17
H2G_AIX
21
FMS_CMS
14
SSM
45
NAS
16
RDUA
22
FMS_CMS
31
FMS_CMS
15
VoiceLogger
17
Bill-Formatting
11
FMS_CMS
14
Bill-Formatting
15
Michelle
16
NEW_CTI
31
H3G_CSG2
15
FMS_CMS
15
H2G_AIX
10
H3G_DataWareHouse
11
FMS_CMS
15
H2G_AIX
12
EBIS
27
H2G_AIX
14
NESP
14
H3G_DataWareHouse
InterMediationE
11
H2G_AIX
15
Solarwind
38
MIEP
117
HelloRing
16
BSS-MCS
IN
17
HelloRing
19
PandS
21
DMS
24
SDP
43
PandS
15
Argo
PandS
12
SDP
16
SDP
10
PandS
18
IT-IP_Device
30
LAM
CMS
SDP
11
PandS
13
IN
IT-IP_Device
17
VVM
16
SDP
A-CRM
3Music
OSS
DMS
HelloRing
13
HelloRing
15
BSS-MCS
BSS-Cabs_Billing
SMS_Manager
BSS-MCS
LAM
T4_CheckPoint
63
NESP
888
PRSS
61
Michelle
25
Michelle
15
NESP
40
H2G_AIX
27
H2G_AIX
18
H3GCSG
30
Michelle
19
EDMS
24
PRSS
13
DMS
24
Michelle
17
Michelle
18
H2G_AIX
24
H2G_AIX
15
Bill-Formatting
H2G_AIX
10
PRSS
24
InterMediationE
15
FMS_CMS
13
H3G_DataWareHouse
22
InterMediationE
15
H3G_DataWareHouse
Bill-Formatting
Michelle
16
PRSS
12
DMS
12
RDUA
18
SSM
10
FMS_CMS
DMS
H3G_CSG2
13
Bill-Formatting
10
PandS
27
SMSC
45
PandS
47
AMBS
13
SDP
10
SDP
54
MIEP
120
LAM
SMSC_Expansion
16
LAM
17
PandS
11
PandS
LAM
23
SDP
65
SDP
IN
12
AMBS
three_com_hk
SMS_Manager
BSS-MCS
21
BSS-MCS
21
SMS_Manager
BSS-MCS
SDP
BSS-MCS
three_com_hk
MIEP
12
PandS
M3G_SDF
HelloRing
3GMAIL
SDP
3GMAIL
IT-IP_Device
10
3GMAIL
Michelle
19
MVR
26
Michelle
18
Michelle
21
Michelle
16
SSM
43
SSM
41
H3G_CSG2
17
Michelle
18
InterMediationE
15
InterMediationE
18
DMS
12
FMS_CMS
26
FMS_CMS
29
RDUA
17
PRSS
18
PRSS
13
PRSS
13
H2G_AIX
H2G_AIX
16
H3G_DataWareHouse
21
H2G_AIX
12
H2G_AIX
13
SSM
13
H2G_AIX
10
Bill-Formatting
Bill-Formatting
15
H2G_AIX
14
H3G_DataWareHouse
APSP
12
H2G_AIX
11
M3G_DP
10
RMDS
M3G_SCE
15
Michelle
13
SDP
76
SDP
87
SDP
76
SDP
63
SDP
90
SDP
115
MIEP
88
BSS-MCS
33
DMS
36
BSS-MCS
19
IVR
33
HelloRing
32
MIEP
16
SDP
77
SMS_Manager
15
TMS
22
BSS-Cabs_Billing
13
IN
21
PandS
15
BSS-Cabs_Billing
13
three_com_hk
16
DMS
14
3Music
21
Argo
11
3Music
19
X-Profile_SRG
11
IN
11
LAM
15
LAM
13
BSS-MCS
19
EAI
10
BSS-MCS
19
BSS-MCS
10
three_com_hk
BSS-MCS
14
PRSS
87
APSP
232
APSP
96
PRSS
50
PRSS
160
PRSS
125
MVR
67
FMS_CMS
31
FMS_CMS
30
Michelle
88
EDMS
41
FMS_CMS
31
NESP
78
APSP
60
DMS
28
H2G_AIX
27
FMS_CMS
33
H2G_AIX
33
T4_CheckPoint
28
FMS_CMS
33
H3G_CSG2
36
H3G_DataWareHouse
24
DMS
19
EBIS
24
SSM
32
H3G_DataWareHouse
26
H3G_DataWareHouse
24
PRSS
36
Michelle
16
Michelle
19
H2G_AIX
23
FMS_CMS
28
Michelle
21
Michelle
17
FMS_CMS
30
SDP
82
SDP
109
EAI
22
PandS
42
BSS-MCS
12
BSS-MCS
20
LAM
12
EAI
19
Argo
10
M3G_SDF
14
H3G_CSG2
110
PRSS
135
NESP
53
MVR
110
T4_CheckPoint
52
T4_CheckPoint
80
MVR
42
APSP
67
FMS_CMS
33
NESP
44
9-Jun
10-Jun
16-Jun
11-Jun
17-Jun
23-Jun
29-Jun
OV7
6-Jun
TMS
22-Jun
OV7
5-Jun
SDP
15-Jun
OV7
4-Jun
GameCradle
8-Jun
OV7
3-Jun
18-Jun
24-Jun
30-Jun
12-Jun
13-Jun
19-Jun
25-Jun
14-Jun
20-Jun
26-Jun
21-Jun
27-Jun
28-Jun
TOP FIVE Analysis

1-Jul
OV7
OV8
2-Jul
OV8
OV8
OV8
OV8
7-Jul
175
SDP
67
EAI
210
SDP
169
M3G_SMSC
411
SDP
122
SDP
188
81
MNP
35
SDP
115
EAI
148
SDP
174
DMS
35
MIEP
67
28
TMS
20
TMS
20
BSS-MCS
18
SMSC
47
Download
26
CMS
35
TMS
26
EAI
18
3Music
12
BSS-Cabs_Billing
12
BSS-Cabs_Billing
13
BSS-Cabs_Billing
14
BSS-Cabs_Billing
13
IN
18
BSS-Cabs_Billing
13
Argo
10
HelloRing
12
BSS-MCS
13
BSS-MCS
10
Argo
11
T4_CheckPoint
149
EDMS
45
NESP
188
PRSS
153
H3G_CSG2
82
PRSS
283
NESP
164
SSM
45
H3G_DataWareHouse
36
FMS_CMS
33
NESP
44
MVR
76
NESP
76
H3G_CSG2
52
FMS_CMS
30
FMS_CMS
33
H3G_DataWareHouse
28
FMS_CMS
35
NESP
43
FMS_CMS
29
FMS_CMS
33
RDUA
25
T4_CheckPoint
26
H3G_CSG2
18
H3G_CSG2
34
FMS_CMS
31
H3G_CSG2
21
Bill-Formatting
17
EDMS
18
H3G_CSG2
19
H2G_CABS
15
InterMediationE
19
H2G_AIX
17
SSM
20
H2G_AIX
16
SDP
71
LAM
29
LAM
21
SDP
39
SDP
92
SDP
145
SDP
128
3Music
38
DMS
26
BSS-Cabs_Billing
19
CMS
17
M3G_PAdmin
15
SMS_Messenger
45
EAI
86
three_com_hk
23
SDP
21
M3G_PAdmin
16
BSS-Cabs_Billing
16
BSS-MCS
14
CMS
26
3Music
15
EAI
18
BSS-MCS
15
M3G_SMSC
15
M3G_PAdmin
16
TMS
13
EAI
15
HelloRing
15
BSS-Cabs_Billing
12
EAI
12
HelloRing
13
BSS-MCS
14
3Music
10
BSS-Cabs_Billing
13
M3G_PAdmin
15
MVR
146
EDMS
39
T4_CheckPoint
36
RDUA
50
PRSS
110
N7K_Metronet
166
MVR
84
PRSS
118
FMS_CMS
33
FMS_CMS
32
T4_CheckPoint
39
MVR
35
MVR
105
APSP
82
H3G_CSG2
34
H3G_DataWareHouse
21
Bill-Formatting
18
FMS_CMS
32
T4_CheckPoint
32
T4_CheckPoint
64
T4_CheckPoint
80
FMS_CMS
30
H2G_AIX
16
Michelle
15
H3G_CSG2
23
SSM
22
H3G_DataWareHouse
37
H3G_CSG2
39
H3G_DataWareHouse
28
H2G_CABS
13
H2G_AIX
13
Michelle
18
H3G_CSG2
21
FMS_CMS
34
FMS_CMS
30
EAI
290
EAI
299
EAI
298
EAI
122
SDP
79
SDP
114
SDP
169
SDP
100
SDP
83
SDP
114
SDP
121
LAM
19
PandS
52
IVR
32
M3G_PAdmin
18
IN
36
IN
53
MIEP
37
M3G_SDF
17
DMS
32
M3G_SDF
22
BSS-MCS
16
three_com_hk
21
TMS
22
TMS
13
TMS
17
EAI
21
BSS-MCS
13
BSS-Cabs_Billing
13
TMS
17
M3G_PAdmin
17
BSS-Cabs_Billing
BSS-MCS
12
BSS-MCS
17
BSS-Cabs_Billing
10
NESP
693
PRSS
248
H3G_DataWareHouse
115
APSP
85
NESP
487
NESP
3248
H3G_DataWareHouse
138
MVR
51
EDMS
37
FMS_CMS
29
H3G_DataWareHouse
58
H3G_DataWareHouse
109
PRSS
88
MVR
73
H3G_CSG2
43
InterMediationE
31
EBIS
28
FMS_CMS
31
PRSS
79
BMS
79
BMS
65
BMS
35
FMS_CMS
29
Michelle
28
BMS
23
T4_CheckPoint
43
H3G_DataWareHouse
63
EBIS
53
FMS_CMS
33
Michelle
29
PRSS
24
EBIS
22
FMS_CMS
33
APSP
30
FMS_CMS
34
SDP
160
SDP
57
SDP
116
SDP
150
SDP
62
SDP
210
RTCC
325
DMS
36
TMS
19
DMS
21
Solarwind
19
OSS
16
Argo
41
SDP
97
MIEP
34
BSS-Cabs_Billing
13
BSS-MCS
14
BSS-Cabs_Billing
11
IVR
15
PandS
18
Argo
69
3Music
15
DMS
13
BSS-Cabs_Billing
13
BSS-MCS
Solarwind
15
IVR
16
HTTPProxy
57
BSS-MCS
14
BSS-MCS
11
IN
13
IVR
BSS-Cabs_Billing
10
BSS-MCS
15
CMS
34
H3G_DataWareHouse
87
FMS_CMS
29
PRSS
136
BMS
111
APSP
910
H3G_DataWareHouse
103
PRSS
128
T4_CheckPoint
36
M3G_APSP
21
NRTRDE
63
H3G_DataWareHouse
110
PRSS
56
MVR
95
H3G_DataWareHouse
94
Michelle
32
H2G_CABS
18
FMS_CMS
28
Michelle
32
BMS
55
EBIS
40
InterMediationE
36
FMS_CMS
28
H2G_AIX
11
Michelle
18
FMS_CMS
29
InterMediationE
36
NESP
35
FMS_CMS
28
H3G_CSG2
26
Michelle
11
DMS
15
EBIS
24
H3G_DataWareHouse
33
FMS_CMS
30
H2G_AIX
26
SDP
81
IN
131
SDP
142
IVR
43
SDP
93
IN
96
RTCC
33
MIEP
42
MIEP
31
HTTPProxy
20
IT-IP_Device
33
HTTPProxy
23
BSS-MCS
16
HTTPProxy
20
PandS
17
H3G_DataWareHouse
79
Michelle
86
H2G_AIX
74
RDUA
35
H3GCSG
32
FMS_CMS
32
FMS_CMS
28
FMS_CMS
29
PRSS
24
H2G_AIX
27
M3G_APSP
21
H2G_CABS
20
NESP
26
H2G_AIX
15
EBIS
11
9-Jul
10-Jul
16-Jul
11-Jul
17-Jul
23-Jul
29-Jul
OV7
6-Jul
LAM
22-Jul
OV7
5-Jul
DMS
15-Jul
OV7
4-Jul
SDP
8-Jul
OV7
3-Jul
18-Jul
24-Jul
30-Jul
12-Jul
19-Jul
25-Jul
31-Jul
13-Jul
14-Jul
20-Jul
26-Jul
21-Jul
27-Jul
28-Jul
TOP FIVE Analysis

1-Aug
OV7
OV8
OV7
OV8
OV7
OV8
OV7
OV8
OV7
OV8
SDP
93
IT-IP_Device
37
HelloRing
36
Argo
30
IN
26
NESP
293
PRSS
128
H3GCSG
46
H3G_CSG2
29
H2G_CABS
21
Application
OV7
3-Jul
4-Jul
5-Jul
6-Jul
7-Jul
8-Jul
9-Jul
SDP
115
169
174
122
188
71
21
EAI
210
148
10
10
10
18
12
M3G_SMSC
411
IN
RTCC
BSS-Cabs_Billing
12
13
14
13
12
10
BSS-MCS
18
13
10
11
15
PandS
10
Argo
10
11
3Music
12
38
M3G_SDF
10
11
TMS
20
LAM
11
29
IVR
DMS
35
26
three_com_hk
23
CMS
35
HTTPProxy
HelloRing
12
OSS
11
M3G_PAdmin
X-Profile_SRG
IT-IP_Device
SMSC
47
Solarwind
MobileBetting
LiveTranscoder
MNP
Remedy
SMS_Manager
SMS_Messenger
AMBS
MOBILE_TV
Download
26
3GMAIL
MOBILE_WIFI_3MFX
Voice_Logging
MMG
EVM-MEMA
EVM-VGW
A-CRM
BSS-Interconnect
SAN
GameCradle
M3G_IAP
BSS-Provisioning
AGN
MVNO
VVM
M3G_CABSBILL
USSD
Alert
MMSC
Prepaid_Billing
M3G_NESP
M3G_IN
Centralized_Backup
DISABLE_NODE
Memova
Roamware
Roamware_SCSCA
GSS
M3G_NAS
Datawarehouse
M3G_AS
M3G_ICRS
BSS-Billing_FE_and_BSS
CCV
Messaging-Mofinity
NEW_OTA
EVM-MVAS
SMSC_Expansion
CMS_FTP
ImodeExtension
M3G_SuperGN
OSS-TT
Bridgewater
EVM-MUR
External_DNSNTP
M3G_DSSDB
M3G_RVRD
NLS_6
POC
RMS
TDS
EVM-MS
MIEP
67
461
462
753
297
438
283
204
TOTAL
SDP
250
200
150
100
50
10-Jul
11-Jul
12-Jul
13-Jul
14-Jul
15-Jul
16-Jul
17-Jul
18-Jul
19-Jul
20-Jul
21-Jul
39
92
145
128
10
10
15
86
100
83
114
121
79
114
169
290
299
298
122
21
15
10
36
53
19
16
13
12
13
14
11
11
14
10
12
14
14
16
12
17
13
11
12
52
10
12
10
15
13
10
12
17
22
0
11
13
11
10
17
22
13
17
17
21
19
10
32
32
10
15
21
17
26
13
15
12
16
16
15
13
15
18
15
17
11
10
45
37
181
219
223
382
409
522
580
638
414
250
358
353
22-Jul
23-Jul
24-Jul
25-Jul
26-Jul
27-Jul
28-Jul
29-Jul
30-Jul
31-Jul
1-Aug
160
57
116
150
62
210
97
81
93
142
93
13
17
131
96
26
325
33
11
13
13
11
10
14
15
14
10
10
14
11
14
10
15
19
16
10
11
18
18
12
12
17
10
41
69
30
15
20
13
12
13
13
19
16
13
12
15
16
21
43
14
13
36
13
21
34
16
12
57
20
20
23
19
36
16
17
12
21
12
33
37
19
15
11
13
10
18
22
34
42
31
351
207
276
292
213
421
859
337
505
489
400
OV7 Critical Alarms Trend

1000
900
800
700
600
500
400
300
200
100
0
Sum of Rolling 30 Days

3306
1616
447
421
386
361
358
313
289
262
236
232
222
220
210
201
171
165
146
142
138
131
128
122
120
94
80
74
69
66
61
59
51
45
39
39
39
38
37
32
31
31
30
27
27
25
24
19
15
14
14
13
12
12
Daily Average
110
54
15
14
13
12
12
10
10
9
8
8
7
7
7
7
6
6
5
5
5
4
4
4
4
3
3
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
0
0
0
0
Remarks
Red: 100+ x Critical Alarms
Purple: 50 - 99 x Critical Alarms
Green: 20 - 49 x Critical Alarms
Pale Blue: 10 - 19 x Critical Alarms
Blue: 0 - 9 x Critical Alarms
10
9
8
7
7
7
7
6
6
5
5
5
3
3
3
3
2
2
1
1
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
11562
385
Application
OV8
3-Jul
4-Jul
5-Jul
6-Jul
7-Jul
8-Jul
NESP
188
44
43
76
164
PRSS
15
153
283
14
118
APSP
H3G_DataWareHouse
28
13
28
FMS_CMS
33
35
31
29
33
30
MVR
76
146
H3G_CSG2
18
34
82
21
52
34
H2G_AIX
15
17
18
16
20
Michelle
10
T4_CheckPoint
12
15
H2G_CABS
15
13
15
14
14
13
BMS
EBIS
21
Bill-Formatting
14
10
17
DMS
10
18
InterMediationE
19
18
EDMS
15
N7K_Metronet
M3G_APSP
10
RDUA
13
10
NRTRDE
HKSCE
H3GCSG
BSS-CABS_Billing
12
13
Mobile_Portal
SSM
20
HKFIP017_svc
OV
NETWORK
H3G_Staging_Server
3Music
M3G_DP
MOFHP011
CLBS
ARG
BSS_Bill_Formatting_3G
M3G_SCE
ByteMobile
DMS_TEST
Storm
M3G_RDUA
WS
DNS
RMDS
VoiceLogger
WSSPI-Discovery
SAMFS
IVR_OTS
UCMDB
WebSite
NEW_CTI
MLM
CSMS
H2G_BSS
IgniteServer
M3G_USSD
eHR
SharePoint
Corporate_portal
INTERNAL_DNS
M3G_PRSS
M3G_Stagging
OSSPI-Discovery
External DNS
H3G_SMG
HK2G
IDM
iPad_Cambio
M3G_NMT
M3G_PAdmin
NAS
NLS_6
Other
SNS
T9_CheckPoint
T9_Checkpoint
WINDOW_DNS
416
451
396
557
406
532
TOTAL
ByteMobile
3500
3000
2500
2000
1500
1000
500
0
-500
9-Jul
10-Jul
11-Jul
12-Jul
13-Jul
14-Jul
15-Jul
16-Jul
17-Jul
18-Jul
19-Jul
20-Jul
693
487
3248
110
12
248
24
79
88
82
27
85
30
30
21
11
14
21
37
12
14
115
58
109
63
33
32
32
12
34
30
33
29
29
31
33
29
35
105
84
51
11
23
21
39
43
14
24
16
13
17
20
15
20
14
15
15
16
26
13
15
18
12
15
14
14
29
28
20
18
19
13
36
39
32
64
80
19
11
43
22
13
13
15
14
16
14
16
17
13
14
14
12
35
23
15
79
10
12
23
17
28
22
19
24
18
20
10
17
11
14
11
14
13
23
19
31
16
28
39
37
13
166
16
12
50
16
11
10
10
22
15
11
11
13
252
196
318
433
574
448
1038
490
325
360
956
3774
21-Jul
22-Jul
23-Jul
24-Jul
25-Jul
26-Jul
27-Jul
28-Jul
29-Jul
30-Jul
35
11
26
136
56
18
128
11
910
19
138
87
110
33
103
94
79
12
34
28
29
28
29
28
30
28
28
29
73
22
95
24
11
24
26
22
17
17
22
19
11
12
23
20
14
26
27
15
22
32
11
18
32
25
21
19
13
86
13
36
21
14
18
15
19
16
20
15
17
13
65
19
111
55
15
22
53
25
24
40
18
25
12
16
16
11
13
18
11
15
10
16
11
15
36
36
11
21
21
35
63
12
14
32
20
13
555
357
148
351
465
1285
511
534
361
263
OV8 Critical Alarms Trend

4000
3500
3000
2500
2000
1500
1000
500
0
31-Jul
4
24
4
2
32
2
2
74
7
7
20
0
11
1
10
0
5
0
7
0
0
3
0
1
6
0
0
1
4
0
0
1
1
0
1
0
2
4
0
2
0
5
2
0
0
0
0
0
0
0
0
0
0
1
1-Aug Sum of Rolling 30 Days

293
5334
128
1668
10
1290
9
1239
4
875
1
757
29
585
14
564
7
552
11
514
21
464
3
457
6
452
1
282
6
270
15
253
1
236
0
209
10
174
21
144
2
131
2
128
46
115
0
103
1
102
1
96
0
53
1
48
0
47
11
41
7
40
0
34
0
34
0
33
1
30
1
30
3
30
0
28
2
22
0
20
1
19
0
19
3
15
0
15
1
15
0
14
0
13
0
12
0
11
0
10
0
9
0
8
0
5
0
4
Daily Average
178
56
43
41
29
25
20
19
18
17
15
15
15
9
9
8
8
7
6
5
4
4
4
3
3
3
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
0
0
0
0
0
0
0
0
4
4
3
2
1
1
1
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
673
17671
588
0
246
ical Alarms Trend
Remarks
Red: 100+ x Critical Alarms
Purple: 50 - 99 x Critical Alarms
Green: 20 - 49 x Critical Alarms
Pale Blue: 10 - 19 x Critical Alarms
Blue: 0 - 9 x Critical Alarms
Item
Apps
No. of Critical Alarms

per day
Symptom
Status (As of 22 June 2011)
Responsible Person
Final Target Date
NA
NA
NA
NA
NA
NA
NA
Critical Alarms will be triggered

during regular reboot
Configure OV not to count/record any Critical Alarm

during regular reboot
Christine Ng (6208 6932) /

Patrick Cheung (9023 3342)
Work In Progress
NA
Devise mechanism for switch off

alarm during MA for the concerned
node
Patrick Cheung > Completed in 1 March 2011 for OV8;

Work In progress for OV7
Christine Ng (6208 6932) /

Patrick Cheung (9023 3342)
Completed in 31 March 2011 for OV8; OV7 Work In Progress; This approach will be further
reviewed
OV7
OV8
PRSS
Others
1 NA
Item
Apps
Symptom
Status (As of 16 June 2011)
Responsible Person
Final Target Date
1 Solarwind
Machine/Interface is down in 8 June 2011
Reason: MA is performed in 8 June 2011
Steve Ho (9630-7772)
CASE CLOSED
2 DMS
Steve Ho (9630-7772)
CASE CLOSED
3 GameCradle
Disk BottleNeck
Fine Tune the settings > Completed in 04 June 2011
Christine Ng (6208 6932)
CASE CLOSED
Wayne Ho (6335-7487) /
Kevin Lam (9495-6658) /
Christine Ng (6208-6932)
CASE CLOSED
OV7
4 SDP
URL does not map
4 SDP
URL does not map
4 SDP
Disk Bottleneck
Fine Tune the settings > Completed in 03 June 2011

Apps and OV teams implement the Filtering Settings >
Remedy 2011-04258 > Completed in 30 April 2011
Christine Ng
Review and revise the Alarm Severity Level from Critical
to Major > Completed in 30 April 2011
Christine Ng
Wayne Ho (6335-7487) /
Christine Ng (6208 6932)
CASE CLOSED
CASE CLOSED
5 LAM
Disk BottleNeck
5 LAM
CPU / Disk Bottleneck
Fine Tune the settings > Completed in 23 May 2011

Review and fine tune the settings > Completed in 4 May
2011
Christine Ng
Disk Bottleneck
Review and revise the Alarm Severity Level from Critical

to Major > Completed in 30 April 2011
Christine Ng
CASE CLOSED
staging API CMD Error
Apps team is checking on it > Tuning to minimize alarm

gen (Remedy 2011-04241) > Completed in 21 April
2011
Kevin Lam / Patrick Cheung
CASE CLOSED
8 ServiceNode
False Alarm
ServiceNode is migrated to APAP. Will disable OV

Monitoring on ServiceNode. (CR: 2011-04750) Completed in 21 April 2011
Ken Leung / Patrick Cheung
CASE CLOSED
9 PandS
Disk / CPU Bottleneck
Patrick Cheung
CASE CLOSED
9 PandS
Disk Bottleneck
Tuning Completion in 31 March 2011

Reviewed and revised the Alarm Severity Level from
Critical to Major (Completed in 26 April 2011)
Christine Ng
CASE CLOSED
10 TDS
Disk Bottleneck > Tune
SA Team works with Apps team for fine tune >

Completed
Kevin Lam / Christine Ng
CASE CLOSED
11 VVM
Redudant Power Supply is failure
Power Supply is replaced in 12 April 2011 > Completed
Ken Leung
CASE CLOSED
12 RTCC
Server lose synchronization
Server is re-synchronized and added with new alarm for

synchronization status in 16 April 2011 > Completed
Ken Leung
CASE CLOSED
Steve Ho (9630-7772)
CASE CLOSED
Memory Bottleneck
Steve Ho is working with ELW to test and implement the

patch > Completed in 25 May 2011
Steve Ho (9630-7772)
CASE CLOSED
3 H3G_DataWarehouse
Database Instance Internal Error
The case had been reported to Oracle Support (the case

no. is SR 3-3123754201: Database Instance Internal
error (ORA-600[kewrose_1]) at hkfop011). Ronald is
working with Oracle Support to implement the fix. >
Ronald Chan will perform the change (MA: 2011-05815), Ronald Chan (6900-9689) /
Completion in 24 May 2011
Edward Pang
CASE CLOSED
4 H3GCSG
Gigabit Ethernet LAN port is failure
MA to remove 2 x Servers and disable LAN ports >

Completed in 4 May 2011
Steve Ho
CASE CLOSED
5 PRSS
Intermittent Alarms
Operation Team will reboot the system regularly
Christine Ng / Kevin Lam
CASE CLOSED - Machine Regular Reboot
Ken Leung
CASE CLOSED
6 HTTPProxy
7 three.com.hk
CASE CLOSED
CASE CLOSED
OV8
1 T4_CheckPoint
2 Bytemobile
5 April 2011 morning large volume of radius message

from NESP received at RDUA
Symptoms is that RDUA take longer processing time to
calculate the data usage
Alarms will be fired if there are delay ( around 10 mins )
in processing captured data files. > Completed in 5
April 2011
Short Term Solution: Implement "IP filtering" to filer out
all roaming data before processing. It is tested on test
bed that the new design will save 90% of processing
time. > Work in Progress - Waiting for Vendor proposal
and quote
6 RDUA
Alert Agent Exceptional Error > Apps Team to

check
Long-Term solution: New infrastructure to build, under

study by Vendor. > Work In Progress

OV Critical Alarms Trend Analysis Report - 2011 08 01 (With Filtering)

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

OV Critical Alarms Trend Analysis Report - 2011 08 01 (With Filtering)

Uploaded by

Copyright:

Available Formats

Filtering Message Pattern

Filtering Message Pattern

TOP FIVE Analysis

TOP FIVE Analysis

TOP FIVE Analysis

TOP FIVE Analysis

TOP FIVE Analysis

TOP FIVE Analysis

OV7 Critical Alarms Trend

Sum of Rolling 30 Days

OV8 Critical Alarms Trend

1-Aug Sum of Rolling 30 Days

ical Alarms Trend

No. of Critical Alarms

Status (As of 22 June 2011)

Final Target Date

Critical Alarms will be triggered

Configure OV not to count/record any Critical Alarm

Christine Ng (6208 6932) /

Devise mechanism for switch off

Patrick Cheung > Completed in 1 March 2011 for OV8;

Christine Ng (6208 6932) /

Status (As of 16 June 2011)

Final Target Date

Machine/Interface is down in 8 June 2011

Reason: MA is performed in 8 June 2011

Machine/Interface is down in 8 June 2011

Reason: MA is performed in 8 June 2011

Fine Tune the settings > Completed in 04 June 2011

Christine Ng (6208 6932)

URL does not map

URL does not map

Fine Tune the settings > Completed in 03 June 2011

CPU / Disk Bottleneck

Fine Tune the settings > Completed in 23 May 2011

Review and revise the Alarm Severity Level from Critical

staging API CMD Error

Apps team is checking on it > Tuning to minimize alarm

ServiceNode is migrated to APAP. Will disable OV

Ken Leung / Patrick Cheung

Disk / CPU Bottleneck

Tuning Completion in 31 March 2011

Disk Bottleneck > Tune

SA Team works with Apps team for fine tune >

Kevin Lam / Christine Ng

Redudant Power Supply is failure

Power Supply is replaced in 12 April 2011 > Completed

Server lose synchronization

Server is re-synchronized and added with new alarm for

Machine/Interface is down in 8 June 2011

Reason: MA is performed in 8 June 2011

Steve Ho is working with ELW to test and implement the

Database Instance Internal Error

The case had been reported to Oracle Support (the case

Gigabit Ethernet LAN port is failure

MA to remove 2 x Servers and disable LAN ports >

Operation Team will reboot the system regularly

Christine Ng / Kevin Lam

CASE CLOSED - Machine Regular Reboot

5 April 2011 morning large volume of radius message

Alert Agent Exceptional Error > Apps Team to

Long-Term solution: New infrastructure to build, under

You might also like