123 Main Street New York, New York 10294

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EMPLOYMENT Director of Operations Lockheed Martin Apr 2011 present Increased factory worker productivity by 85% through implementing the lean manufacturing program. Reduced backorders from 10 days processing time to 1.5 days, leading to a 50% increase in total marginal profits. Established the Kaizen program in the North American operations department, improving employee morale and reducing the employee turnover rate to 2%. Project Manager General Electric Feb 2009 Mar 2011 Led the 57-person team that developed the green energy light bulb, meeting the project deadline two months ahead of schedule and controlling projects costs within the established budget baseline. Facilitated the timely production of the projects deliverables, consistently meeting the customers product requirements. Improved the companys quality management program by rewriting the companys quality assurance standard operating procedures and training more than 1,000 junior managers on the skills of Agile and Lean philosophy and methodology. Motor Transport Chief United States Marine Corps Jan 2001 Jan 2009 Promoted to company first sergeant; served as the operational and administrative leader to a company of 135 Marines. Implemented a rigorous military education program, resulting in over 90 Marines completing their bachelors degrees. Redesigned the network flow among the various work sections, improving operational readiness from 55% to 95%. Dispatch Manager Al Anbar, Iraq Promoted to meritorious sergeant during combat deployment; took over as the companys motor transport chief, managing the daily transportation operations for a 500-man infantry battalion. Created the Motor Transport Provisional Infantry Platoon by training 35 Marines on the basics of infantry tactics, first aid, combat fitness, and counterinsurgency warfare. Mechanic Camp Lejeune, NC Oversaw 415 tactical vehicle movements totaling 21,943 accident-free miles. Led the 4-man engine rebuilding team that fixed over 50 military vehicles, improving total fleet vehicle readiness to 88%. Managed the monthly tools inventory, ensuring 100% accountability for 63 high-value items. EDUCATION Camp Lejeune, NC Ashford University B.S. in Business Management, June 2000. In Major GPA: 3.67. San Diego, CA North Shore Community College A.A. in Economics, June 1997. GPA: 3.34. Sep 2007 Jan 2009 Jan 2000 Jan 2001

Author Comment [1]: Job title, company, and dates are all on one line, making it easier to read.

Author Comment [2]: All bullet accomplishments are written in one or two lines, showing what you did and its importance.

Author Comment [3]: This bullet quantifies the accomplishment and shows why it provided value.

Author Comment [4]: Great companies place value in employees who exhibit creativity, initiative, and leadership. Notice how a majority of the accomplishments are team- related rather than invidividual-related. Author Comment [5]: Leadership and management experience are emphasized through action verbs such as Led, Oversaw, Supervised. Author Comment [6]: GPA is included ONLY if it is above 3.0. Author
Comment [7]: Showing what you learned better helps recruiters realize the value of your degree beyond just the major and GPA.

Undergraduate Coursework: Business Statistics; Finance; Accounting; Operations and Information Systems; Quality Management; Information Technology; Lean Six Sigma; Agile. CERTIFICATIONS Contracting Officer Representative: Jun 2010 Black Belt Lean Six Sigma: Apr May 2004. Project Management Professional (PMP): May 2001. ITIL Certification: Mar 2000. AWARDS Navy and Marine Corps Achievement Medal (2011): Awarded for providing steadfast leadership and improving transportation operations while serving as the Motor Transport Chief in Iraq. Project Manager of the Year (2010): Awarded by the Project Management Institute Chapter of Florida for consistently meeting project deadlines weeks ahead of schedule and keeping project costs below budget. ADDITIONAL INFORMATION Information Technology Management Expert Fluent in Mandarin and Arabic Proficient in C++, SQL, HTML 5, and Web 2.0.

Author Comment [8]: Explains in one sentence the meaning behind the military award, thereby helping a civilian recruiter understand the significance of the award. Author
Comment [9]: Real computer skills such as HTML 5 or SQL are stated. Proficiency in Word, Excel, or PowerPoint are common skills that are expected from an employee.