CNG MN HC

(Chuyn ngnh Qun Tr Kinh Doanh) 1. Tn mn hc: H H TR QUYT NH V QUN L TRI THC 2. S tn ch: 3 (30 tit LT;15 tit TH;15 tit TL) 3. Ging vin: TS. V VN HUY, TS DNG TUN ANH

Biu mu 2

4. BM qun l mn hc: B mn H thng thng tin qun l, Khoa Qun L Cng Nghip 5. Mn hc trc: 6. Mn hc song hnh: 7. Mc tiu mn hc: Trnh by cc kha cnh cn c quan tm v mt qun l ca cc dng h h tr quyt nh, cu trc ca h h tr quyt nh, cng nh cc tc ng v i hi ln t chc v c nhn. Ngoi ra, mn hc cng xy dng bc u cho sinh vin k nng thc hnh trn cc phn mm h tr quyt nh (Excel, Expert Choice, Exsys, data mining) v lm quen vi mt vi vn cng ngh ca vic pht trin cc h h tr quyt nh. Cnh , mn hc cn gii thiu cho sinh vin cc kha cnh cn bn v qun l tri thc. 8. M t tm tt mn hc: Vn ra quyt nh qun l v qun l tri thc trong bi cnh cnh tranh l vn sng cn ca cc t chc. H h tr quyt nh v qun l tri thc chnh l gii php cho vn ny. 9. Ni dung: 9.1 PHN GING DY TRN LP: 30 tit Chng 1 Ni dung Tng quan Phn loi cc h thng tin h tr quyt nh vi cc dng h thng tin qun l khc (MIS, DSS v EIS) Phn loi cc h h tr quyt nh Quy trnh/m hnh ra quyt nh Lch s pht trin ca h h tr quyt nh Cc ch nghin cu Cu trc h thng Cc thnh phn Phn h qun l d liu Phn h qun l m hnh v tri thc Phn h qun l cng tc Phn h giao din ngi dng 3 Cc dng h thng h tr quyt nh H h tr quyt nh nhm H h tr quyt nh t chc Hin thc v qun l h thng Vn v chin lc hin thc Tc ng ln t chc v c nhn Tch hp h h tr quyt nh vo t chc Cc kha cnh qun l 1 6 S tit 3 TLTK [1], [2], [3]

[1], [2], [3], [4]

[1], [2], [3] [1], [3]

Pht trin h thng Mt phn cp cng ngh (DSS ng dng, b to sinh DSS, cng c pht trin DSS) Cc tip cn qu trnh pht trin h thng (tin ha, pht trin ng dng nhanh) Gii thiu vn pht trin (m hnh ha theo th nguyn, tnh ton theo ngi dng, k thut phn tch quyt nh) Tng quan v qun l tri thc Qu trnh qun l tri thc Hc tp ca t chc v b nh t chc Vn ca h qun l tri thc Vai tr ca Gim c tri thc (CKO) Thu nhn v hp thc tri thc K ngh tri thc v min ng dng Qu trnh thu nhn tri thc Cc phng php thu nhn tri thc Thu nhp tri thc t nhiu chuyn gia Cng c thu nhn tri thc Kim chng v hp thc c s tri thc Biu din tri thc Cc s logic Mng ng ngha Lut sinh Khung Biu din tri thc thc nghim a biu din tri thc Cc k thut suy din Suy din bng quy lut: Chui tin v chui li Cy suy din Suy din bng khung Suy l da vo m hnh Suy l da vo tnh hung Gii thch v siu tri thc Suy din bng khng chc chn H chuyn gia Cc dng h h tr quyt nh da vo tri thc Khi nim h chuyn gia Cu trc ca h chuyn gia Yu t con ngi trong h chuyn gia Cch thc hot ng ca h chuyn gia Cc dng h chuyn gia ch li ca h chuyn gia Hn ch ca h chuyn gia

[1], [3]

[5], [6]

[5], [6], [7], [11], [12]

[1], [5], [6], [7]

[5], [7], [11]

10

[5], [8], [9]

9.2 PHN GING DY THC HNH, TH NGHIM TI PTN, PMT: 15 tit TT 1 2 3 4 Bi TH, TN S dng phn mm Excel S dng phn mm Expert Choice S dng phn mm Exsys S dng phn mm OLAP trn SQL Server S tit 6 3 3 3 PTN, PMT Phng M phng 102 B10 Phng M phng 102 B10 Phng M phng 102 B10 Phng M phng 102 B10 TLTK

9.3 PHN BI TP, TIU LUN NGOI KHA,HV I NGHIN CU THC TIN NGOI TRNG: 15 tit TT 1 2 3 4 Ni dung Hnh thnh bi ton ra quyt nh trong t chc: mc tiu, ngun lc, rng buc Hnh thnh mt h h tr quyt nh nhm/t chc: cu trc, cc loi ngi s dng, tnh hung lin i Nhn din v nh gi cc vn v pht trin v trin khai h h tr quyt nh trong t chc Vn chia x tri thc trong nhm/t chc S tit 3 6 3 3 a im TLTK [1], [2], [3] [1], [2], [3], [4] [3], [10] [5], [6], [8]

10. Ti liu tham kho: [1] E. Turban et al [2] D. L. Olson, J. F. Courtney [3] R. H. Sprague [4] P. Gray, H. J. Watson [5] Karen L. [6] Russell S. J. [7] Barr A., Feigenbaum E.A [8] Levine R.I [9] Skyrme David J. [10] Ullman Jeffrey D. [11] Annie Brooking [12] Patrick Henry Winston

Decision Support Systems and Intelligent Systems, Prentice Hall, 2001 Decision Support Models and Expert Systems,DAME, 1998 Decision Support Systems: Putting Theory into Practice,Prentice Hall, 1989 Decision Support in Data Warehouse, Prentice Hall, 1998 Knowledge acquisition: principles and guidelines, Prentice Hall, 1988 Artificial intelligence: a modern approach, Prentice Hall, 1995 The Handbook of Artificial Intelligence Vol I and II, HeurisTech Press, 1981 A comprehensive guide to AI and Expert Systems, McGrawHill, 1986 The Globalization and Visualization of Knowledge Management, Gyosei Journal, 1997 Principles of Database and Knowledge-based Systems Vol I, V H Freeman & Co., 1989 Corporate Memory, ITP, 1999 Artificial Intelligence, Addison-Wesley, 1992

11.

Phng php nh gi mn hc: TT 1 2 3 4 Phng php nh gi Kim tra gia hc k Thc hnh, th nghim Bi tp ln + thc hnh Thi cui hc k (bt buc) S ln nh gi 1 4 4 1 Trng s (%) 20% 20% 20% 40%

Ch nhim BM qun l mn hc

Ging vin lp cng

TS. DNG TUN ANH