Duties of petrol pump dealer: Hire, Train and Pay Employees Whether the gas station is a solo operation

n or has an attached convenience store, the owner needs to hire and train employees to work the cash register, stock products and perform customer service. The owner should also be able to perform all of these duties during times when the gas station is short-staffed. The owner also needs to pay employees on time and accurately each week, as well as handle the details of employee benefits such as health insurance coverage. Keep Business Records Financial records for the gas station operation allow the owner to keep a close eye on expenses and profits. These records are the primary source of data for the owner and his accountant in filing taxes. They also allow the owner to see where money is being lost and may help shed light on opportunities to increase profits. Manage Day-to-Day Operations The gas station owner must ensure that the location is opened and closed properly each day. She must deal with customer service issues that employees can't resolve, handle employee relations issues and make sure that employees are following proper policies and procedures. The gas station owner must also keep track of and order inventory on a timely basis to ensure that gasoline and popular convenience items are always available for the customer. Keep Environmental Records and Comply With Regulations Gas station owners must have systems to guard against corrosion and monitor for underground gasoline leaks, as well as monitor the levels of vapors that escape from the pumps. The U.S. Environmental Protection Agency offers an extensive 54-page checklist (see Resources) that details compliance measures that gas station owners (and others who store fuel underground) must meet.

Work Activities Importance 73 Work Activity Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. collect payment provide customer service answer customer or public inquiries greet customers, guests, visitors, or passengers 69 Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). use cash registers 66 Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. repair or install tires

move or fit heavy objects clean rooms or work areas 65 Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. read vehicle manufacturer's specifications obtain information from individuals 63 Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time. Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. stock or organize goods 60 Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. inspect products or materials for damage, defects, or shortages examine returned parts for defects 51 Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work. Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job. use industry terms or concepts use oral or written communication techniques use sales techniques use knowledge of metric system

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Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems. Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. calculate rates for organization's products or services

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Repairing and Maintaining Mechanical Equipment Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. maintain or repair cargo or passenger vehicle test mechanical products or equipment determine placement part required

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Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. use computers to enter, access or retrieve data

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Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others.

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Judging the Qualities of Things, Services, or People Assessing the value, importance, or quality of things or people. Performing Administrative Activities Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or email. Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Estimating the Quantifiable Characteristics of Products, Events, or Information Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. estimate materials or labor requirements

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Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. determine specifications arrange merchandise display

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Provide Consultation and Advice to Others Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. advise clients or customers advise customer on substitution of parts

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Repairing and Maintaining Electronic Equipment Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and

equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. 30 Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions. sell merchandise 29 Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members.