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Before we can talk about business continuity plan, first we have to talk about business continuity. Business continuity is the process of ensuring that the important services in a given company are available to those who need them like suppliers, customers, dealer, consulting firms and other important corporate entities, on a daily basis or any given contingency. These operations are not done only in times of dire straits but rather, these are the day to day activities that ensure continuation of service availability and consistency. Things that would fall within the purview of business continuity are help desk, project management and change control. The development of business continuity plan is based on standards and policies that ensure that a company can continue its operations regardless of whatever adverse circumstances may occur. Thus, business continuity planning is the strategy taken to identify possible threats to the companys operations and to deploy resources to prevent them from occurring. Business continuity planning then concerns with the effective and pro-active measures that are implemented before any disaster can occur. This includes a set of documented methodology to ensure that a company can continue its key operations in times of emergencies.
1. Prevention
Also known as Risk Management Planning, this element manages the likelihood of an incident from occurring. If the incident must occur, this also manages the effect of the risk of the incident, whatever that is.
2. Preparedness
Also known as Business Impact Analysis, it aims to identify the elements of a business that would be greatly affected by the disruption. This is closely related to Prevention as they are both pro-active responses to adversities.
3. Response
Incident response planning aims to minimize the immediate impact of the incident and takes immediate actions to control it. The idea here is to contain as much of the situation as possible and avoid any further damage that it can cause.
4. Recovery
Recovery planning aims to bring back the business unit (BU) back to tract as fast as possible after a disaster in order to prevent further losses. The main idea here is to minimize recovery
time because the more time the business spends in trying to recover, the greater its chances of not re covering at all. All the element in a business continuity plan template has to be rehearsed, reviewed and maintained so that you can test its effectively and update things if they are rendered obsolete by new developments and lastly, so that your staff are aware of the plan. What is given here is just a general template, different organizations can come up with their own templates, as well.
1. Detective measures
Detective measures are the measures designed to recognize impending disaster. This could include software that can detect threats in a given IT infrastructure.
2. Preventive measures
This is closely related to Detective measures. Preventive measures include routinary measures that prevent IT infrastructures from breaking down. Examples of these include redundant system backup and system integrity checking. Doing this will ensure that systems are in good working condition.
2. Corrective measures
Corrective measures are measures taken to restore or correct a system after a disaster has taken place. This type of measure will ensure that the system will immediately come back to operation in the quickest possible time. Strategies for disaster recovery vary from company to company as their corresponding realities also vary. The best thing to do for a companys disaster recovery planner is to refer to the
business continuity plan and check what are the various business processes that the company operates and map them with the IT infrastructures that run or back them up. For example, the payroll system is backed up by a database server so this too must be mapped together so that employees will not experience delays on their salaries.
1. Simplicity
Should a business continuity planning software really make things as complicated as it should be? As already mentioned, business continuity planning is already complicated as it is and a planning software is suppose to make the task easier. At a stroke, the software should remove the complexity involved in the task and help the planner do what he does best and that is to plan things out.
2. Ease of use
Along with simplicity, ease of use should come. A planning software must make use of existing graphical user interface and associated pointing devices so that at a click, a plan template is generated. Although cryptic commands are fun to use for programmers, business continuity planners dont have any use for it. They should be given a user-friendly working environment.
3. Must be comprehensive
Although simplicity and ease of use are primary consideration for a planning software, it must be comprehensive enough to take every variable into the plan template that it generates. It must not be too simple to be useful. It must cover business impact analysis after an incident up to the point wherein business can return to its footing. In fact as software must allow constant updating of plans.
4. Must be stable
As already mentioned, the software must allow for constant updating of plans. Now this is a strenuous activity for any software and if it is now stable enough, it could crash possibly taking all saved data into oblivion. A good planning software therefore must be rock solid in order for it
to be useful. You can just imagine the frustrations that you would feel if a software will crash on you when you are just about halfway into the planning process. All these elements must be present in a business continuity planning software, otherwise, it is just a waste of time and money. A software that makes business continuity planning more complicated than necessary is not worth the companys dime because it is suppose to help in making the planning process easier.
Every business entity must come up with a business continuity plan to use as a proactive strategy to assess, preempt and mitigate possible risks, as well as have a game plan on what to do to recover after the business is interrupted by a minor or major disaster. Although a daunting task, business continuity planning can be made easier and faster when aided with a template or software.