1. What is Exchange Server?

Exchange Server is a Microsofts Messaging system which provides Industry leading Email, calendaring and unified Messaging 2. Tell me a bit about the capabilities of Exchange Server. 1. 2. 3. 4. Outlook Anywhere (OWA) Mailbox can sync with Blackberry Device. Calendar Sharing. MAPI & POP3 Client support

3. What are the different Exchange 2003 versions?

Exchange server 5.5 Exchange Server 2000 Exchange Server 2003 Exchange Server 2007 Exchange Server 2010

4. What are the differences between Exchange Sever 2003 Standard and Enterprise Editions? Following are the difference between Exchange server 2003 Standard and Enterprise Edition. Feature Storage groups support Number of databases per storage group Individual database size Exchange Clustering X.400 connector Standard Edition 1 storage group 2 databases 16 gigabytes (GB) Not supported Not included Enterprise Edition 4 storage groups 5 databases Maximum 16 terabytes, limited only by hardware Supported Included

5. What are the main differences between Exchange 5.5 and Exchange 2000/2003?

Exchange 2000 does not have its own directory or directory service; it uses Active Directory instead. Exchange 2000 uses native components of Windows 2000 (namely, IIS and its SMTP, NNTP, W3SVC and other components, Kerberos and others) for many core functions. SMTP is now a full peer to RPC, and is it the default transport protocol between Exchange 2000 servers. Exchange 2000 supports Active/Active clustering and was recently certified for Windows 2000 Datacenter. Exchange 2000 scales much higher. It boasts conferencing services and instant messaging.

6. What are the minimum hardware requirements for Exchange Server 2003?

Processor Pentium 133 MHz Operating System Windows 2000 SP3 Memory 256 MB Disk Space 200 MB for system files and 500 MB where Exchange Server installation. File System NTFS

7. What are the steps involved in Exchange Server installation? 1. 2. 3. 4. Prerequisites Installation ASP .Net, IIS, SMTP, NNTP and WWW services Installation Forest Preparation Domain Preparation Exchange Server 2003 Installation

8. Why not install Exchange on the same machine as a DC? The main reason behind not to install Exchange Server is, when we used to restart the Exchange server for any reason it will take lot of time to shut down the Exchange Server services. 9. Which Services must be installed and running for Exchange Server installation?

Following are the services that should be installed before installing Exchange Server 2003 1. 2. 3. 4. 5. ASP .Net Internet Information Service SMTP NNTP WWW

10. What can you do and what will be the effect if ASP.NET service is not available while installing Exchange Server 2003? ASP .Net files are important for authentication, delegation and securing the web publication. Before installing exchange Server 2003 ASP .Net should be installed 11. What are Exchange Server 2003 deployment tools? The Exchange Server 2003 Deployment Tools are a compilation of old and new Microsoft Product Support Services (PSS) support tools that you can use to prepare Microsoft Exchange Server 5.5 and the Microsoft Active Directory directory service infrastructure for the installation of Microsoft Exchange Server 2003.

Installation and Upgrade Prerequisites Enabling Windows Services DCDiag Tool NetDiag Tool ForestPrep DomainPrep

12. What are the Windows versions supported by Exchange Server 2003? 1. 2. Windows 2000 Service pack 3 ( Standard, Enterprise and Datacenter Edition) Windows 2003 Service pack 1 ( Standard, Enterprise and Datacenter Edition)

13. In which domains domainprep must be run? 1. 2. 3. The Forest root Domain All domain that will contain Exchange Server 2003 All Domain that will contain Exchange Mailbox enable objects.

14. What is ForestPrep? Forest prep updates the schema and configuration partition in Active directory. Extend the schema to include Exchange server 2003 specific classes and attributes To run the Forest Prep, Administrator should have Schema and Enterprise Admin permission over the Domain 15. What is DomainPrep? Domain Prep prepares the Domain partion in Active Directory. Forest prep should be run only once in forest where Domain Prep should be run in following Servers. 1. 2. 3. The Forest root Domain All domain that will contain Exchange Server 2003 All Domain that will contain Exchange Mailbox enable objects

16. Which two groups are created by DomainPrep? The domain prep switch creates the groups and permissions required by exchange Server 2003. Two security groups created 1. 2. Exchange Enterprise Servers Domain Local group contains all Exchange Server in a forest Exchange Domain Server Global Group that contains all Exchange servers running in the Domain that you have selected.

17. What DomainPrep does? Domain Prep Updates the Domain partition and Creates a Two New Security Groups for Exchange Server 2003

1. 2.

Exchange Enterprise Servers Exchange Domain Servers

18. Which of the servers does the system that will host the first Exchange Server 2003 server in a forest need to be able to contact during installation? 19. How to run ForestPrep? Go to the Command prompt and Type the following D:setupi386setup.exe /forestprep Where D drive represents the CD drive. Note: it will ask for the Administrator Account that has the required permission to run the Setup. 20. How to run DomainPrep? Go to the Command prompt and Type the following D:setupi386setup.exe /domainprep Where D drive represents the CD drive. 21. Which service pack is needed for Windows 2000 for installing Exchange Server 2003? Windows 2000 service pack 3 in needed to install Exchange Server 2003 22. Which permissions are required to run ForestPrep? Schema Administrator Enterprise Administrator Local Machine Administrator 23. Which permissions are required to run DomainPrep? Domain Administrator and Local Machine Administrator 24. Which permissions are required to install Exchange server 2003 on the first server in a domain or on other systems within the domain? The administrator Account should have the following permission to install the Exchange Server 2003

Schema Administrator Enterprise Administrator Domain Administrator Local Machine Administrator

25. What is reason behind the error messages services not available while installing Exchange Server 2003 on a domain running at Windows Server 2003 functional level? 26. What is name of log file that Exchange Server 2003 setup creates during installation? 27. What is location of Exchange Server Setup Progress? C:Program FilesExchangesvr 28. How unattended installation of Exchange Server 2003 works? Unattended installation are useful for rapidly deploying subsequent Exchange Server 2003 installation into an existing organization.

The process of creating the file is essentially the same as the process for a manual setup selecting the component you want to install and the installation path, choosing whether to create a new organization or to join existing one; agreeing the license and so on.. Instead of doing manual installation the Exchange installation wizard writes the configuration file to .ini file. specifically for use with the /unattendfile setup switch to start the installation. 29. When you can use the unattended installation of Exchange Server 2003? 1. Unattended Installation of Exchange Server 2003 is very useful when you are going to install Exchange Server remotely. 2. Its also useful when you are deploying number of New Exchange Server in Existing Organization. We can save time deploying multiple servers by automating the Entire installation procedure 30. When you cannot use unattended installation of Exchange Server 2003? An Active Directory Forest can support only a single Exchange Server 2003 organization, so an un attended.ini file that is used to create an organization cannot be used for subsequent installation. 31. What is the command to create an answer file for unattended installation of Exchange Server 2003? D:setupi386setup.exe /createunattend c:unattend.ini Where D represents the CD ROM drive that holds the Exchange Server and C drive represent the created unattended file for installation 32. What is the command to start the unattended installation of Exchange Server 2003? D:setupi386setup.exe /UnattendFile c:unattend.ini Where D represents the CD ROM drive that holds the Exchange Server and C drive represent the created unattended file for installation 33. When you can specify the User account that will receive the Exchange Full Administrator permission? After installing the exchange Server 2003, we can able to specify the administrative permission for particular user. We can delegate administrative permission by right click the Exchange organization and select delegate Administration permission. 34. Which account must be use to perform first Exchange installation? A new dedicated service account specifically for Exchange server installation has to be created in Active Directory and the following permission are to be assigned the newly created user.

Schema Administrator Enterprise Administrator Domain Administrator Local Machine Administrator

35. Can Exchange 2000 servers run on Windows Server 2003? No, the only version of Exchange server that will run on Windows server 2003 is Exchange Server 2003, you will need to upgrade your Exchange environment to Exchange Server 2003 prior to upgrading the Windows Server Operating System to Windows server 2003 1. Which services are not supported and hence, need to be removed from an Exchange 2000 Server before performing an upgrade to Exchange Server 2003? Following are the Exchange Server 2000 functionality that isnt supported by Exchange Server 2003

Instance for Messaging Service Microsoft Chat Service Key management Service And connectors for Microsoft Mail and Lotus CC:Mail

Above Service has to uninstalled while upgrading from Exchange Server 2000 to Exchange Server 2003 2. While upgrading from Exchange 2000 to Exchange 2003 which servers must be upgraded first? Front-end server or back end server?

You must upgrade the front end servers prior to upgrading the corresponding back end server while upgrading from Exchange 2000 to Exchange 2003. 3. How to migrate from an old Exchange 2000 Server organization to a new Exchange Server 2003 organization? Exchange Migration wizard is the process to Migrate Exchange 2000 organization to Exchange server 2003 organization. Similar to migrating Organization from Exchange 5.5 4. How to move users from Coexistence of Exchange 5.5 to Exchange Server 2003? Active Directory Migration Tool and the Exchange Migration wizard will perform the complete moving of users from Coexistence of Exchange 5.5 to Exchange Server 2003 5. How to migrate from an old Exchange Server 5.5 organization to a new Exchange Server 2003 organization? There is no in place upgrade, first we have to update Exchange 5.5 to Exchange 2000 and from there we have to migrate it to Server Exchange 2003. The existing users Source Domain has to be first migrated to the new target domain in another Active Directory forest. After that you can begin the Exchange 5.5 to Exchange server 2003. Exchange Migration wizard is the process to Migrate Exchange 5.5 organization to Exchange server 2003 organization. 6. Which messaging systems does the Exchange Server 2003 Migration Wizard support?

Ms Mail for PC Networks CC:Mail Microsoft Exchange 5.5 Lotus Notes Novel GroupWise 4.x Novel GroupWise 5.x Internet Directory (LDAP via ADSI) Internet Mail (IMAP4)

7. How can Exchange Server 2003 share calendars and address lists with Lotus Notes R4/R5? If you the the answer, please help to Me publish 8. What are the requirements of Lotus Notes Connector? If you the the answer, please help to Me publish 9. How can Exchange Server 2003 share calendar/address lists with Novell GroupWise? The connectors for Lotus notes and Novel GroupWise only synchronize mailbox and user account data. You must use calendar connector in conjunction with the other connectors to synchronize calendar data. 10. What are the requirements for Novell Group Wise connector? The following list is the configuration requirements needed on the Exchange Server side:

Configure a working Novell GroupWise environment with API Gateway version 4.1 or later Configure a working Exchange Server 2003 connector server Make sure Exchange Server can resolve the name and access the Novell Netware server that is running API Gateway Enable Exchange Server to Novell Netware server connectivity by using Gateway Services for NetWare (GSNW) or Novell NetWare Client for Windows. NDS authentication is needed to access NetWare Volumes (shares). Activate GroupWise address type on the Exchange Server 2003 recipient policy.

11. What are the tools to validate Exchange Server 5.5/Exchange Server 2003 coexistence?

ADCConfigCheck It checks that Exchange Server 5.5 directory config objects have been copied to Active Directory. Writes outputs to Exdeploy.log ConfigDSInteg checks objects in AD to ensure that no problems have arisen since the last installation of ADC. Writes outputs to Exdeploy.log ReceipientDSInteg checks all recipient objects in AD looking for problems. Recipient includes users, groups, contacts or public folders PrivFoldCheck uses exchange 5.5 directory service/Information store consistent adjuster to ascertain the Information store and directory are in sync

12. What is DSScopeScan Tool Group? DSScopeScan Tool Group used to find out information about the exchange server 5.5 organizations prior to setting up connection between exchange server 5.5 and new Exchange server 2003. Tool should be run with the account that has administrative permission. 13. Which tools are included in DSScopeScan Tool Group? This includes four important tools

DSconfigsum reports the number of exchange server 5.5 sites and server per sites. DSObjectsum reports the number of public folders. Distribution list and contact object Useraccount exports the number of users in the exchange server 5.5 site and in the directory Vercheck check if a server exists with exchange server 5.5 sp3.

14. Before upgrading from Exchange 2000 server to Exchange Server 2003 which service pack must be applied to Exchange 2000 server? Before upgrading from Exchange server 2000 to Exchange Server 2003 update the windows 2000 server with SP3 or later. And also with Exchange 2003 server sp3 or later 15. How to upgrade from Exchange 5.5 to Exchange server 2003? Exchange 5.5 cannot be upgraded in-place, you must first upgrade to Exchange 2000 server and then to Exchange Server 2003. Or install Exchange Server 2003 on a different server and move the Exchange server 5.5 resources to the new server. 16. What are the steps involved creating coexistence between Exchange Server 5.5 and Exchange Server 2003? Install the Basic prerequisites like SMTP, NNTP and WWW services

Start the Exchange Deployment tools wizard, select co existence with mixed mode Exchange 2000 and exchange server 5.5 Select the option to install upgrade the first Exchange Server On the next deployment tools wizard, check all the steps are done and start the setup. On the setup installation perform the following option Install Exchange server 5.5 administrator Select the option to create a new organization or existing one. Finish the setup

17. Does Lotus Notes and Novell GroupWise connectors supported on Exchange Server 2003 in a clustered configuration? What can be done? If you the the answer, please help to Me publish 18. Which actions must be taken before the connection to the Lotus Notes/Domino server can be established? If you the the answer, please help to Me publish 19. Which services must be configured to automatically start to start a Lotus Notes Connector? To start a connector, u must enable the specific services that the connector relies on.

Microsoft Exchange connectivity controller Microsoft Exchange connector for lotus notes

20. Which services must be configured to automatically start to start a Novell GroupWise Connector? first a server running Exchange 2003 as a Bridge head server And the following services are to be set to automatically start

Microsoft Exchange connectivity controller Microsoft Exchange connector for lotus notes

21. Which steps are involved in removing a connector to install it on another Exchange Server 2003 computer? First you need to stop the connector services

Remove the connector Use the Active directory user and computers console to delete the contacts that the connector has imported in the directory You can reinstall lotus or Novel GroupWise connector

21. What is Active Directory Connector (ADC)? ADC its a Microsoft Exchange Server 2003 Service that allows for the replication of information from Active directory and a Microsoft Exchange 5.5 directory 22. What is Connection Agreement? It is used by Active directory connector to control replication between Active directory and Exchange 5.5 directory. Connection agreements can be used to replicate from exchange 5.5 to Active directory and vice versa. 1. What types of permissions are configurable for Exchange?

Exchange full admin full control over the exchange organization including permission Exchange Admin Manage everything within the organization except org permission. Exchange view only administrator read only administrative access to Exchange organization

2. Which of the privileges does the Exchange Administrator role have? This Role has the ability to administer all configuration details of the Exchange organization and ability to modify permission 3. What are the modes of Exchange Server 2003? There are two modes in Exchange server 2003 1. Mixed Mode If Exchange 5.5 exists and in future gain to have Exchange 5.5 2. Native Mode if only Exchange server 2003 running in your organization 4. What are the benefits of running Exchange Server 2003 in native, rather than mixed mode? There are lot of benefits which includes, 1. 2. 3. 4. Greater flexibility for defining routing groups and Administrative groups Ability to move mailboxes Configure both routing and administrative groups independent of each other We can create query base distribution group

5. When Exchange Server 2003 Mixed mode is used? By default exchange server in Mixed mode, we can have mixed mode in situation where Exchange server 5.5 situated in our Exchange organization. Mixed modes are used to have backward compatibility with Exchange server 5.5 and sites 6. When Exchange Server 2003 Native mode is used? We can choose this option if No Exchange server 5.5 present in our Exchange organization and make sure that all the exchange servers are Exchange server 2000 and Exchange server 2003. Native mode allows administrative groups and Routing Groups to be configured independent of each other 7. Can you switch Exchange Organization from native mode to mixed mode? yes we can change Exchange organization from Mixed mode to Native mode and changing the mode form Mixed to Native is onetime, one way process and it cannot be reversed 8. How to switch Exchange Organization from mixed mode to native mode? We can accomplish this by Exchange system Manager, by right clicking the Exchange organization name at the top of the window and click properties. On the New window click the change Mode option. This changed mode option will be unavailable if you are already in Native mode. 9. Which service needs to be restarted on all Exchange Server 2003 systems within the domain once you have switched to native mode?

If you Know the answer, please help to Me publish 10. What is Clustering? Its a technique for providing hardware and software redundancy for an application like exchange server 2003, with clustering you can ensure there is no single point of failure with your server hardware that would results in email services going offline. Clustering allows you to bring one node for maintenance by allowing other nodes to continue functioning. 11. What is Network Load balancing? It is a resource (server-aware) clustering technology. Primary purpose to load balance by distributing the TCP/IP traffic among each server node in cluster. To client computers, the cluster is seen as a single resource and is address by a single IP 12. What are the advantages and disadvantages of Network Load Balancing? Advantages

No special hardware required Cluster can use different operating system Clusters are to be member of domain or perimeter

Disadvantages

NLB uses hear beat to communicate between cluster, if a server goes offline. It sent 5 heart beats and if no response and if client if a client is requesting a request then it neglect the request Work only with TCP/IP. It will not consider network link protocol

13. What is Failover? Its related to cluster servers, it refers to the ability to of a backup server to immediate begin servicing requests if a primary server fails, without an interruption in servicing user request 14. When Failover occurs? Failover occurs when a primary server fails to function, this failback automatically process the service request to secondary servers which is already clustered. 15. What is Failback? Fail back defines how failed over application services are moved back to original server node, once the node is back online 16. How Failback occurs? By default, cluster groups that failover to another node do not automatically failback. In Failback policy we can configure the allow failback option to take place immediately or over a certain period To make a failback occur, we have to create a failback policy to occur immediately or over a certain period 17. What are the different clustering options in Exchange 2003? Exchange server 2003 supports two types of clustering option which is already supported by windows server 2003 1. Network Load balancing server aware clustering technology , load balance by distributing the TCP/IP traffic among each server node in cluster. To client computers, the cluster is seen as a single resource and is address by a single IP 2. Cluster service application or service aware clustering technology, provides continual application service availability through failover and failback 18. Name the exchange server 2003 clustering configuring option Single node server cluster can be configured with or without external cluster storage device. For this clusters without an external storage device, the local disk in configured as the clustered storage device

Single Quorum device server cluster have two or more nodes and are configured so that every node is shared to one or more shared devices. Cluster configuration is stored in single cluster storage device, known as quorum device. Majority node set server cluster have two or more node and are may or may not be attached to one or more cluster storage devices. Cluster configuration data is stored on multiple disks across the cluster 19. Which service pack is required for installing Exchange Server 2003 Clustering on Windows 2000 Server? Windows 2000 server SP4 is needed 20. Why SP4 is needed for Windows 2000 server for Exchange Clustering? If you Know the answer, please help to Me publish 21. How many nodes are supported with Exchange Server 2003 clusters? Exchange Server 2003 supports Two Node active/active clusters and up to eight-node active/passive clusters with at least one passive node 22. What are the hardware requirements for a cluster server configuration? Network components 1. 2. 3. Each server node the cluster has two static IP address ( public or private) with one net bios name The cluster itself has a primary static IP and NETBIOS Name Each exchange virtual servers have a static IP and NETBIOS Name

Disk Components 1. Quorum Disk resource maintains configuration data. For Example: For a 4 Node cluster
Server hardware

Four 1 gigahertz (GHz), 1 megabyte (MB) or 2 MB L2 cache processors 4 gigabytes (GB) of Error Correction Code (ECC) RAM Two 100 megabits per second (Mbps) or 1000 Mbps network interface cards RAID-1 array with two internal disks for the Windows Server 2003 and Exchange Server 2003 program files Two redundant 64-bit fiber Host Bus Adapters (HBAs) to connect to the Storage Area Network

Local area network hardware

Two 100 Mbps or 1000 Mbps network switches (full duplex)

Storage Area Network hardware

Redundant fiber switches 106 disk spindles (Ultra Wide SCSI) with spindle speeds of 10,000 RPM or greater 256 MB or more read/write cache memory

Storage groups and databases

Three storage groups per Exchange Virtual Server Five databases per storage group

23. What is purpose of Exchange Server Clustering? The purpose of Exchange Server Clustering is to prevent the Exchange server from going offline. 24. What is the version of Windows Server 2003 required for Exchange Server 2003 Clustering? The cluster service requires windows server 2003 enterprise edition or windows server 2003 Datacenter edition. Up to eight node clusters are supported

25. What is Heartbeat? Heart beat is a special type of network packet that is sent out to each server node participating in a cluster to determine the responsiveness of a node. Server nodes that do not respond to heart beat packets for a configurable period of time are marked a inactive 26. What are the different numbers of nodes with different type of operating system for Exchange Server 2003? Windows server 2003 standard edition supports 4 nodes Windows server 2003 enterprise edition or windows server 2003 Datacenter edition supports up to eight node clusters 27. What are the different cluster models? Two types of cluster models are there 1. 2. Active/Active limited to two nodes and both the nodes are active at the same time, limited to 1900 concurrent client connection at a time Active/Passive supports more than two nodes and highly reliable. Recommended by Microsoft.

28. Which are the Cluster operations modes? N-Node failover server pairs applications are configured to failover only between two specified server pairs N+I Hot-Standby Server commonly referred to as active/passive mode, on two node cluster, one node process the client request and the second node monitors the first node. where N Active node, I Passive Node Fail over Ring Active/Active all servers are active and process the client request, when one node fails the cluster, failover the cluster to another active node. Administrator has to define the failover Random Failover similar to failover ring, if a node fails the failover is randomly changed to active node. The Administrative burden of having a define failover is removed 29. What is teaming? Teaming is the process included in clustering service, where multiple adapters are joined through software to function as a single unit, with a single MAC address and single IP address 30. Which settings must be configured for failover policies? We can configure the number the times the node to failover (Threshold) during the period, which is defined in hours 31. Which settings must be configured for failback policies? By default, cluster groups that failover to another node do not automatically failback. In Failback policy we can configure the allow failback option to take place immediately or over a certain period This part of Microsoft Exchange Server 2003 technical interview questions contains interview questions on Exchange 2003 address lists, Recipient Update Service and groups. 1. What are Address lists? A list used to organize the Global Address list into small, more manageable grouping. Address list in Microsoft Exchange server 2003 are formed through administrator-defined Light weight Directory Access Protocol queries 2. What is Global Address List (GAL)? Global Address List is the Primary Address list that contains all Exchange objects in the entire organization and mail-enabled objects in the Microsoft Exchange server organization 3. Where from the GAL retrieved? Global address list are formed through LDAP queries that filters the Mailbox enabled and mail enabled objects from the Active Directory. The GAL retrieved from the Global catalog servers.

4. How default GAL is created? When we are installing exchange server 2003, the default address list are created by sending LDAP queries to Active directory users and groups and filters the users that are mailbox enabled and mail enabled. What is Custom Address list? Custom address list are the address list that we are creating by providing LDAP queries that filter and display the Address list with respect to users or departments 5. What is Default Address list? Default Address list are similar to Global Address List, but in a distilled manner. The default address lists are automatically created when Exchange Server is installed and there is no administration required. 6. What are the Default Address lists? There are five Default Address lists. Following are the default address lists

All contacts All groups All users Public folders Default Global Address List

7. What is Offline Address List? Offline Address list are not unique, that is they are not different address list than the regular online address list. Offline Address list are used to make address list available to the users who are all not connected to network. By default, Global address list is made to be default Offline Address List 8. What is the use of hiding a mailbox? Hiding a mailbox is to prevent the E-mail address to appear in Global address List. If you are creating a mailbox to receive updates form antivirus and you dont want to show the Email address in GAL or preventing internal users to send any mail to that particular mailbox from GAL 9. Where all the Exchange Address lists created and stored? Exchange Address lists are created and stored in Active Directory container 10. What needs to be done so that the users on a mailbox store to be able to use an offline address list? We have to assign a offline address list to a mailbox store on the properties of the Mailbox store 11. How to associate an offline address list to their mailbox store? Right click a mailbox store, go to properties, browse next to offline address list, select the offline address list that u want to assign to the mailbox store. Click ok to apply the offline address list to mailbox store 12. How many GAL can appear in users Outlook Address book? Only one GAL appears in users outlook address Book 13. How to view the address list preview? Right click an address list from the address list container, go the properties of the address list and select preview 14. How to create additional Global Address List? Start Exchange system manger, expand the recipient container, right click the all global address list and point to new global address list

15. How to create Custom Address list?

Start Exchange system manger, Expand the recipient container, right click all Address list, point to new and then click Address list For the custom Address list type a name, click filter rules and then click advance tab From the field menu point to users and then department On the condition field, select is exactly from the menu Give the custom name, click add Click ok and click finish

16. What is the difference between additional Global Address List and Custom Address List? Global Address list contains the full address list for the Exchange organization and the Custom address list are the address list that are created respect to that of our requirement 17. How to create a new offline address list?

Right click the Address list from the recipient container, point to new and then click offline address list Type a name for the new offline Address list and then click browse to select a server to host the offline Address list After clicking next remove the default Global Address list form the list and if u want to add a particular address list add it to the list Click next and click finish

18. How to hide a User address from address list? Go to active directory user and computers, Go to the properties of the user that you want to hide from Address list. Navigate to Exchange Advanced Tab Select the option to hide from Address list 19. How to hide Address list from users Go to the properties of the Address list, point to security tab and select advanced button to open the advanced setting Browse the users or group and set deny permission to open the Address list 20. Which service is responsible for keeping the Exchange address lists up to date? Recipient Update service is responsible for keeping the exchange Address list up to date 21. What is Recipient Update Service? Recipient update service updates the email address and distribution list membership and replicates this information on a schedule to other Microsoft Exchange Servers in the Domain 22. Besides keeping the Exchange address lists up to date, what other desirable function does the Recipient Update Service perform in the Exchange organization? It also updates the distribution list membership to other Exchange Servers inside the domain 23. What are the basic steps to troubleshoot RUS? The first step in troubleshooting the Recipient Update Service, like most other services is to check the Event Log, we are looking for the events that originated from the MSExchangeAL service. The next step in troubleshooting the Recipient Update Service is to use ADSI Edit to check a mailbox that should appear in the Global Address List. We need to check and see if the showInAddressBook attribute is populated

If the showInAddressBook attribute is not populated, the Recipient Update Service may not yet have run, in most cases manually forcing the Recipient Update Service to run will resolve the problems.

24. How to access the RUS? 1. Start System Manager 2. On the Start menu, point to Programs, 3. point to Microsoft Exchange, then click System Manager. 4. In the console tree, double-click Recipients. 5. In the console tree, right-click Recipient Update Services, 25. What is the default preconfigured schedule for RUS? Always Run schedule is the preconfigured option for RUS 26. Which two different instances are created of the Recipient Update Service? The following are the two instances created in Recipient Update service Recipient Update Service (Enterprise Configuration) Recipient Update Service (Active Directory Domain) 27. What is Recipient Update Service (Enterprise Configuration)? The Enterprise recipient update service is responsible for updating Email address of the recipients objects located in configuration partition of the domain controller 28. What is Recipient Update Service (Active Directory Domain)? The Domain Recipient Update Service is responsible for updating recipient objects located in the Active directory 29. What are the group types? Two types of groups are the

Security Group Distribution Group

30. What is Distribution Group? A type of Microsoft Windows Server 2003 Active Directory group that is used to define e-mail distribution lists. Distribution Group has no security context and cannot be used to grant permission to resources, but they are useful for grouping users that share a common purpose, such as all employees at a branch location 31. How Distribution groups differ from Security groups? Distribution Group has no security context and cannot be used to grant permission to resources. But security groups can be used to assign permission on resources. 32. What is Security Group? Security groups are the Microsoft windows Server 2003 Active Directory Group, with this group; we can assign permission on a resource. 33. Can Security groups be used to distribute messages? Security Groups can be mail enabled and also used as a Distribution group to distribute messages 34. What is Query-based distribution group?

This group enables you to use a LDAP query to specify membership in a distribution group dynamically. This result is that membership is automatically determined by attributes of a user account, such as department, reducing the amount of administration required to manage distribution list 35. What are the types of Group Scopes? Following are the types of group scopes

Domain Local Global Group Universal

This chapter includes interview questions and Answers on Exchange Backup and Restore 1. Why Exchange data should be backed up? In todays business environment, email is possibly the most used method of communication, and private and public stores contain large volume of valuable information. In order to have safety and stability on this valuable information we have to take back up the exchange data. 2. What are the types of Exchange Backup?

Full (Normal) Daily Backup Copy Backup Incremental backup

3. What is Normal backup? Full backup copies both the database and transactional log files. At the completion of full backup, transactional logs that are committed to the database are deleted from the server. Perform everyday 4. What is Copy backup? Copy backup same as the full Backup, except no file marling is performed. Copy backups are used to archived data that can be stored offsite 5. What is Incremental backup? Incremental backup performs backup on all selected data which are modifired after last backup. It removes the archive bit, informs that backup has done on this 6. What is Differential backup? Differential Backup backups all the selected data created or modified after the last backup. It does not remove the archive bit. So when you performing differential back up on the next day, if will back up the whole thing from the last backup 7. What is Daily backup? Backup all the selected data, which are created or modified on daily basis. 8. What is Online Backup? When performing Exchange Server 2003 online backup, all services, including the exchange store, continue to run normally throughout the backup process. This allows continuing to access their mailboxes during backup process, whether the backup process is incremental, differential or full backup. 9. Which files are backed up with Online backup? Following are the files that are copied during the online backup, the .edb, .stm and log files that comprise the exchange stored. After the online backup done it will check for corruption at the file system level. 10. After performing an online backup which tool you should use to determine whether the Exchange store is corrupt? Event viewer is the tool to use to determine whether the exchange store is corrupt. If you see a page read error, there may be problem with the Database. 11. How to find out the most recent backup time?

Go to the properties of the Database in which you want to know the most recent backup time. On the properties window it will show the recent backup time 12. What is Offline Backup? Offline back up is not a recommended solution. To perform a offline backup you must dismount the mailbox and public folder stores and then backup the database and transactional logs manually. However you may to perform offline back if online backup fails 13. After performing an offline backup of your Exchange Server, which utility must you use to check for corruption? We can use backup logs 14. How to perform an online backup of a storage group? 1. 2. 3. 4. 5. Opening the Backup utility, on the backup and restore wizard click next Select backup all files and settings and click next On what to backup page, browse the Microsoft Exchange server and choose the Storage Group that you want to backup On the Backup type, destination and name click browse and enter the required information On the completing backup page, click finish

15. What is the advantage of performing an online backup? 1. 2. 3. 4. No need to stop database services Users can access their mailbox during backup process The database corruption is checked during the offline backup The change of data loss is very less

16. How to backup the Exchange Store? 1. 2. 3. 4. 5. 6. Opening the Backup utility, on the backup and restore wizard click next Select backup all files and settings and click next On what to backup page, browse the Microsoft Exchange server and choose the Storage Group that you want to backup Navigate the particular Mailbox store from the Storage Group and click next On the Backup type, destination and name click browse and enter the required information On the completing backup page, click finish

17. What are the components of system state data? System state holds the Active directory data, Microsoft certificate cervices, site replication services etc 18. Can you perform differential or incremental backups on the databases with circular logging enabled? We have to take full backup if circular logging is enabled. Because circular logging periodically deletes the transactional logs 19. What are the methods for Exchange restoration? Exchange 2003 has some nice features to prevent damage from a disaster or to recover Mailbox items and mailboxes. Some of these features are:

Deleted item Recovery in Outlook Mailbox Recovery through Mailbox Recovery Storage Group Mailbox Recovery through Keep Deleted Mailbox for XX days Mailbox Recovery Center

20. What are the methods of restoring an offline backup of exchange Database? There are two methods to restore an offline backup of Exchange databases: a point-in-time restoration and a roll-forward restoration. The point-in-time method is used when a database is restored but no log files are replayed into the database. All the data created after the backup is lost. This method is used to restore from an offline backup when circular logging is enabled on the Exchange server. As circular logging reuses the log files, not all files required to update the database are available. To perform restoration by using the point-in-time method, an administrator must ensure that the databases to be restored are dismounted and consistent 21. What is recovery storage group?

You can restore Mailbox stores and individual mailboxes to a recovery storage group and then merge them with the contents of the original stores are mailboxes. You cannot restore a public folder to a recovery storage group 22. What is Mailbox Recovery Center The Mailbox Recovery Center is the weapon of choice when you accidentally delete a lot of Mailboxes. You simply add the Mailbox store in which you have deleted the mailboxes to the Mailbox Recovery Center and after the process has finished, you can see the deleted Mailboxes.

Mailbox Recovery Center 23. Can you restore Public folder store using recovery storage group? Public folders cannot be restored with the use of a recovery storage group 24. How to restore a mailbox store? We can restore a Mailbox store in 3 methods Restoring Mailbox store by using Exchange System Manager Make sure Mailbox deletion settings are already done. Expand the Mailbox store go to the Mailboxes and run cleanup agent. Right click the mailbox u want to recover and click reconnect Restoring Mailbox store by recovery storage Group The recovery storage group is a specialized storage group in Exchange 2003. After you restore a mailbox store to the recovery storage group, use the Exmerge.exe tool to move the recovered mailbox data from the recovery storage group to the regular storage group. Restoring Mailbox store from backup to a recovery server To recover a mailbox from backup, you must have a recovery server that has sufficient storage capacity to install Exchange Server 2003 and to restore the private information store database. This server can be on the same physical network as your production Exchange Server 2003 computer. 25. How to create a recovery storage group and add the database to restore? Use the context menu of the server object to setup the recover storage group Specify the transactional log and system path location Add the database to be recovered to the recovery storage group by using the context menu of the recovery storage group 26. How to restore individual mailboxes and messages? Recovering individual mailboxes Individual mailbox can be restored with the help of mail box retention period enabled on the mailbox store. By default mailbox retention period is set to 30 days. And if a mailbox is deleted and if restoration is requested within 30 days retention period then you can recover and reconnect that mailbox without restoring the entire mailbox store If the retention period has expired you have to restore by creating a recover server. You need to perform the following tasks Install recovery server in different active directory forest from the forest where original server is located Install exchange server on a recovery server by using the same organization name Recover the database to an administrative group in which legacy exchange Dn value matches the original server

Name the restore storage group and the restore logical database so that their name match the original storage group and logical database names Create a .pst file and move all data that you need to recover in to the .pst file Open the .pst file on the original server and move the data back to appropriate location Recovering messages Exchange server 2003 performs backup and restore in page level rather than in mailbox level, so you cannot easily restore individual messages in a mailbox from a backup. You can allow users to retrieve messages from the delete items folder in outlook or OWA, to do so you have to set the keep deleted items for certain days in individual user account setting from the Active directory users and computers Alternative you can create new mailbox policy using exchange system Manager. To recover deleted mails. User has to point to the deleted items folder and use the recover deleted items option from the tools menu in outlook or in OWA 1. What are the types of Exchange policies? There are two types of Exchange policies: 1. 2. Recipient policies System policies

2. What is System Policy? A system policy is a collection of configuration settings that you apply to one or more servers, mailbox stores, or public folder stores. For example, to enable storage limits for your mailbox stores, you can define a single policy and apply them to all mailbox stores in your administrative group. 3. What are the types of System Policies? System policies are policies that control the configuration settings for Exchange server and information store objects. System policies reside in the System Policies container. You can create and apply three types of system policies: 1. 2. 3. Mailbox store policies Public store policies Server policies

4. What is Mailbox Store Policy? Mail box store policies allow you to configure settings across mailbox stores. Like storage limits etc 5. What is Public folder store policy? Public folder store policies allow you to configure settings across public folder stores. Like setting storage limits on public folder store or individual public folder 6. What is Server policy? Server policies allow you to enable message tracking options on servers. 7. What is Recipient Policy? Recipient policy is the quick and effective way of defining different email address for users in your organization 8. What are the types of Recipient Policies? There are two types of Recipient policies, Mailbox Management policy and Email Address policy 9. What are the ways to apply mailbox storage limits? We can create a Mailbox storage limits settings by

1. 2.

Setting storage limits on individual mailbox stores Setting storage limits by using mailbox store policies

10. Does the mailbox store policy override any mailbox storage limits that have been directly configured on the mailbox stores? Yes, the mailbox store policies override any mailbox storage limits that have been directly configured on the mailbox stores 11. Can we manually configure mailbox store limits directly on an individual mailbox if mailbox store policy is applied? No we cant do this. If we apply the mailbox store policy, the controls for individual users storage limits will be disabled like this figure

12. What is Email Addresses Policy? Email Address Policy is to change the Email Address for a particular user or a group or the whole exchange organization. This policy will be used when two companies are merging and they want to have different E-mail ID for some reasons 13. How to create the System Policy container? First we have to enable the Display administrative group from the properties of Exchange organization Point to the Administrative Group, right click and select new to create a New System policy container

14. How to create the Mailbox Store Policy, Public Folder Store Policy or Server Policy? Create a system policy container on the Administrative group Point to the system policy container, from here we can create a New Mailbox store policy, public folder policy or server policy

15. Which mailbox store properties can be controlled using mailbox store policy?

We can control the below properties

Default offline Address list Default public folder Enable or disable SMIME setting Storage limits Deletion settings Database maintenance setting

16. Which public folder store properties can be controlled using public folder store policy?

We can also have control on

Enable or disable SMIME setting Storage limits Deletion settings Database maintenance setting

17. Which server properties can be controlled using server policy?

We can control subject logging and message tracking in server policy properties window 18. How to access the Recipient Policies? On the Exchange System Manager, point to the recipient container and from there point to Recipient policies

19. Which options are available with Mailbox Manager Settings (Policy)? Following figure shows the available options for Mailbox Manager setting policy

20. How to remove the system policy from an object? After the mailbox store policy is applied to the mailbox stores, you can no longer use the property pages of the object to modify the settings controlled by the policy. To change the settings on the object, you must either modify the policy or remove the policy. To remove the mailbox store policy from a mailbox store: 1. 2. 3. Use Exchange System Manager and navigate to the system policy object in the system policy container. In the properties of the system policy object, right-click the object that you want to remove from the system policy. Select Remove from policy

Removing a system policy from an object doesnt remove the applied settings to the object. To override a mailbox store policy, you can override policy settings manually on each mailbox or move the users to a different mailbox store that has the other settings applied to it. This chapter discuss the interview questions and answers on Public Folders 1. What is Public Folder? Public folder is a collaboration feature of Microsoft Exchange Server that creates a repository of information that is accessible to any user who has been granted permission to the folder. A public folder can contain mail items calendar item, task items or custom forms 2. What is Default Public Folder Tree? The default public folder tree is automatically created by the setup program when you install the first exchange server 2003 and create your organization. It is listed as public folders in Exchange system Manager as public folder and it is displayed as all public folders in outlook 3. How the Default Public Folder Tree is listed in Exchange System Manager and Outlook? Default Public Folder is listed as public folders in Exchange system Manager as public folder and it is displayed as all public folders in outlook 4. What protocols can clients use to access the default public folder tree in Exchange Server 2003? Client can use MAPI clients or NNTP or HTTP protocols to access the default public folder tree 5. What is General-purpose public folder tree?

General-Purpose public folder trees are additional public folders that you can create. Similar to default public folder tree, the general purpose public folder tree is replicated to each exchange server running Exchange 2000 or later that contains public folder store that associated with that tree. 6. What is the use of general purpose public folder store? The general purpose of public folder tree is to store custom application Another purpose of general public folder tree is to make the public folder available to users outside the exchange organization 7. What protocols can clients use to access the General-purpose public folder tree in Exchange Server 2003? This did not support MAPI clients. So it is not accessible to outlook users. Access only by NNTP or HTTP protocols 8. What are the steps involved in configuring Public Folder replication? In order to setup replication for the additional public folder, First you have to create a public store on the destination server that holds the replica. When you configure the public store, you associate the public folder store with public folder tree. Even though you associate the public folder store to existing public folder tree, this by itself it wont enable replication. Once you have public store on the destination server, you can configure public folder to replicate to other server 9. How does Public folder replication occur? Exchange server 2003 uses multi master replication model, which means that all replicas of the public folder are equal and contain the same content. A replica copied from one server to another will be a separate instance of public folder and its content, because of this there is no master replica, which means modifications to one replica will be replicated to other replicas equally. Exchange Information Store service is the primary mechanism used for public folder replication; it is not the only mechanism at work. Active Directory uses a replication method of its own to keep domain controllers synchronized with each other. This replication occurs at the Windows operating system level and is completely independent of Exchange Server. 10. Can Public folder be accessed using a uniform resource locator (URL)? Yes we can access public folder via URL, example http://servername/virtualdirectory 11. What are the Exchange Public folder permission types? Following are the Exchange server public folder permissions Client permission enables you to control the permission of users who are accessing the public folder Directory rights enables you to control which user can manipulate a mail enabled public folder object that is stored in AD Administrative rights enables you to assign administrative permission to administrator to run administrative utilities 12. Which services control the Public folder replication process? Exchange Information Store service is the primary mechanism used for public folder replication Recipient update service controls the recipient replication process Note: Although the Exchange Information Store service is the primary mechanism used for public folder replication, it is not the only mechanism at work. Active Directory uses a replication method of its own to keep domain controllers synchronized with each other. This replication occurs at the Windows operating system level and is completely independent of Exchange Server. Active Directory replication occurs even if Exchange Server is not installed on the forest 13. Which processes are involved in Public Folder Replication?

Exchange Information Store service is the primary mechanism used for public folder replication; it is not the only mechanism at work. Active Directory uses a replication method of its own to keep domain controllers synchronized with each other. This replication occurs at the Windows operating system level and is completely independent of Exchange Server. Active Directory replication occurs even if Exchange Server is not installed on the forest 14. How to create the General Purpose Public folder tree? You can have as many General Purpose Public Folder tree as necessary though you must associate the public folder tree with the public folder store in order to use it First you have to create a public folder tree using exchange system manger Second you have to create a public folder store Third you have to associate the store with the public folder tree. 15. How to create a full-text indexing on a public folder? Expand the First administrative Group, navigate through server, first

16. What is the use of public store policy? Storage limits and public folder replication settings can be configured through public store policy, through and individual public store, or through individual public folders 17. What is public folder referral? When a user connects to a public folder store and the store does not contain the copy of the contentment the user is requesting exchange server 2003 automatically redirects the user to the server where the original content resides. This is known as Public folder referral. Usually the public folder referrals with takes place within the routing groups 1. What is Front-end Server? A Front-End server is a Microsoft Exchange server 2003 configuration where servers are used for authentication and fault tolerance. 2. What is Back-end Server? A Back-End server is a Microsoft Exchange server 2003 configuration where servers are used to hold the users data. There is no special configuration to designate a server as a Backend server. 3. What are the advantages of Front End and Backend architecture? 1. 2. 3. Unified Name Space can have single name space for multiple exchange servers Reduced over head for SSL Firewall place the Back-end behind the firewall and allow only traffic from frontend

4. How to increase security of the communications between your front- and back-end Exchange servers? We can increase the security of communication between your frontend and Back-end Exchange Server by placing the Backend behind the firewall and allow only traffic from Front End 5. Which services must be disabled to increase the security of front-end servers? Recipient Update services, offline address lists, the mailbox management service, and the free busy services are not supported on front end server 6. Which server can be used in place of a front-end server?

ISA server can be used in place of a Front End Server 7. Which is the best clustering Technology for frontend and backend server? Front-end best work with Network load balancing and Backend best works with the cluster services 8. How to configure Exchange Server 2003 to run as a front end server? In the Exchange server, remove the Recipient update service and default offline Address list. On the server container right click the server which you want to designate as a Front end server and go to properties and designate the server by selecting this is a front end server. Click ok and finish 9. Does Exchange Server 2003 front-end server support Exchange 2000 back-end server? Yes, Exchange Server 2003 front-end server support Exchange 2000 back-end server 10. Does Exchange 2000 front-end server support an Exchange Server 2003 back-end server? Exchange 2000 Server can be used only as a back-end server in a front-end and back-end configuration. However, Exchange 2000 Enterprise Server can be used as a front-end server or a back-end server in a front-end and back-end configuration 11. What all ports are required by front-end server to communicate with back-end servers?

443 for HTTPS 993 for SSL-enabled IMAP 995 for SSL-enabled POP 25 for SMTP (including TLS)

12. What are the steps involved in troubleshooting front-end and back-end servers? 1. Make sure that all the appropriate services are started on the front-end and back-end servers. This includes the relevant Exchange services in addition to the World Wide Web Publishing service and SMTP service, 2. If you have a perimeter network, make sure that the appropriate ports are opened 3. Ensure that the front-end server can successfully connect to the global catalog servers and DNS server. 4. If you cannot connect to the back-end server from the front-end server using the hostname with any protocol, try to use the IP address. If this works, verify that you can connect to the DNS server the front-end server is using. Also verify that the name to IP mapping is correct in DNS. 5. If the front-end server is configured with the list of domain controllers and global catalog servers in the registry, verify that the front-end can reach each of those servers exactly as specified in the registry entry. 6. Make sure that the combination of IP address and host header is unique for each virtual server. 7. If you have a load balancing solution for the front-end servers, make sure that the shared IP can be reached from client computers. 8. Administration: If you want to use Exchange System Manager, ensure that the System Attendant service is running. Also recall that you cannot use the Internet Services Manager after deleting the stores on the front-end server. 9. If users complain that the state of read and unread messages in public folders fluctuates, consider the following:

Was a back-end public folder server added or removed? Is authentication enabled on the front-end? Are any back-ends that host the folder down?

13. Which port is used by front-end server to communicate with back-end server? All communication between the Front-end and Back-end server are TCP port 80, regardless of the port used for communication between the client computer and the front end server 14. What needs to be created on Exchange front-end server for SMTP access to the Exchange organization?

SMTP must be available on the front-end server to allow POP and IMAP clients to submit e-mail messages. You can install SMTP on the front-end server or set up a separate SMTP server. To install SMTP on the front-end server, configure SMTP for internal and external domains Mail for Internal Domains For the front-end server to accept mail that is inbound from the Internet, the front-end server needs to know the domains for which it should accept mail. Adding recipient policies for each of your domains tells all servers in the Exchange organization to accept mail for those domains. Additionally, you must enable anonymous access for other SMTP servers on the Internet to successfully route mail to your organization (this is the default setting). Mail for External Domains In the default configuration, any SMTP mail that is submitted to your server and addressed to external domains is denied. This occurs because relaying is turned off for all anonymous access (however, authenticated users can still send e-mail to any external domain). Users who try to anonymously submit e-mail to external domains receive an error, such as 550 5.7.1 Unable to relay for suzan@adatum.com. The clients must be configured to use SMTP authentication. 15. What are the important Services that should run on Frontend server? It depends on the services that we want the frontend server to function

WWW POP3 Exchange system attend Exchange Information store IMAP4

16. What is Smart Host? A Smart host is a common term for a server that accepts outbound mail and passes it on to a recipient Smart host are used to connect Exchange Server to an external messaging system. Typical use of a smart host involves relaying outbound SMTP email to a Non-Exchange SMTP host in perimeter networks, or to ISP or hosted service that may offer functionality like mail relaying and spam and virus scanning 17. What are the considerations for deploying front end and backend server?

Do not cluster Frontend servers One front-end server is reasonable for every four back-end servers. However, this number is provided only as a suggested ratio and starting point Load balancing is suitable for front end servers Encrypt the communication between Frontend and Backend by IPSec

1. What are the tools to monitor Exchange Server 2003? Following are the Tools to Monitor Exchange Server 2003

Event Viewer Exchange Specific events are logged in application logs Performance Monitor view real-time Exchange server statistics Exchange System Manager enable Protocol logging for virtual server instance Message Tracking center view the message flow Monitoring and status tool monitor servers and connectors Message queue viewer view messages waiting to be delivered MBSA analyze security settings

2. What is the tool to diagnose queue problems? Queue viewer is the Tool to diagnose queue problems. The queue viewer shows the protocol, queue state, and the number of messages in the queue. 3. Where is Queue viewer located? Queue viewer located at the Server container, following figure shows the diagram

4. What are the types of logs provided in the Event Viewer?

Application Log events logged by applications or programs System Log events logged by the Windows operating system components Security log security events such as valid and invalid logon attempts Directory Service log Server directory service logs events File replication service log logs replication of files DNS Server service log events related to the Domain Name System (DNS) Server service

5. What are the types of Events?

Error - significant problem, such as loss of data or loss of functionality Warning not necessarily significant, but may indicate a possible future problem Information event that describes the successful operation of an application, driver, or service Success Audit audited security access attempt that succeeds Failure Audit audited security access attempt that fails

6. What are the types of events for Security log? The Security log can record security events such as valid and invalid logon attempts as well as events related to resource use, such as creating, opening, or deleting files. An administrator can specify what events are recorded in the Security log. 7. Where are Exchange Monitors located? Following figure shows the location of Exchange Monitor

8. Which additional items can be added for monitoring in Exchange Monitors? We can configure Notifications and also we can see the status of the exchange servers that are running by using the Monitoring and status tool 9. Where is Exchange Notification located? Exchange Notifications are located at Monitoring and Status tool on the Tools container in Exchange System Manager 10. What are the types of notifications? Two types of Notification we can configure, they are

E-Mail Notification Script Notification

11. What is Exchange Diagnostics logging? Enable diagnostic logging for a server in Exchange System Manager to send Exchange event information to the Event Viewer.

Enable diagnostic logging to log events related to authentication, connections, and client actions. When troubleshooting, activate the category specific to the problem at a medium or maximum level. Use Event Viewer to view the logged information.

Disable logging when not needed to improve performance and reduce the amount of information sent to the Event Viewer 12. How to configure the Exchange Diagnostics logging? 1. 2. 3. 4. 5. 6. Open Exchange System Manager. Locate the Exchange server that you want to configure. Right click the Exchange server and select Properties from the shortcut menu. Click the Diagnostics Logging tab. In the Services area of the tab, click service. Select the appropriate entry in the Category area of the tab.

13. What are the four levels of logging available in Exchange Diagnostics Logging?

None - only critical events and error events are recorded. Minimum - one entry is logged for each key task performed by the service. Medium- for each action needed to execute a task, entries are logged. Maximum entries are logged for each line of code. The Maximum logging level should be enabled only when you need comprehensive debugging information. This is due to the impact this logging level has on server performance.

14. Where is System Monitor located? System Monitor: The System Monitor utility is the main tool for monitoring system performance. System Monitor can track various processes on your Windows system in real time. The utility uses a graphical display that you can use to view current, or log data. You can determine resource usage by monitoring trends. System Monitor can be displayed in a graph, histogram, or report format. System Monitor uses objects, counters and instances to monitor the system. Located in Performance Monitor on Administrative Tools container 15. What are the Useful Memory Counters to Monitor in System Monitor?

Pages/sec Page faults/sec Page inputs/sec Page outputs/sec Write copies/sec

16. What are the Useful Processor Counters to Monitor in System Monitor?

Process total Process Interrupt %Idle Time % user Time

17. What are Performance logs and alerts? Performance Logs and Alerts: By using the Performance Logs And Alerts tool included in the Performance console, you can track the performance of the server by creating counter logs, trace logs, and defining alerts. Counter Logs: Counter logs collect data on the selected counters once a predefined interval has passed. A few features of counter logs are listed below:

Collect performance data on the activities of system services. Collect performance data on hardware usage. Manually log data.

Trace Logs: Trace logs differ to counter logs in that trace logs monitors data constantly and then records performance data when a specific event occurs. The collected data is written to a trace log file. Alerts: You can configure alerts to be generated when a predefined counter reaches, exceeds or falls beneath a defined threshold or value. When you configure alerts, you can specify that the following actions occur when an alert condition is met: 18. What is the use of Nslookup? NSLookup is to Query a DNS domain name server to lookup and find IP address information of computers in the internet, like MX record details 19. What is the command to locate a SMTP server for a particular domain or to determine if the MX records have been configured properly in DNS To verify this use the below commands NSLOOKUP Set q =MX 20. How to identify if the problem is with smart host or exchange server? Smart host are used to relay the mails outside of your exchange organization, if any problem in sending mails outside and we can send mails within the organization then there is problem with smart host. 21. What could be the problem if incoming mail queue is becoming unmanageably large? A large number of SMTP queues may indicate that there is either a denial of service attack, a lot of spam that is leaving the server, or an Internet connection that may be down. 22. What are the counters to diagnose whether a global catalog server is the cause of a lengthening incoming mail queue? MSExchangeDSAccess Processes is the counters to diagnose whether a global catalog server is the cause of a lengthening incoming mail queue 23. What is command to run dcdiag from another member server to check domain controller diagnosis?

Dcdiag /test:DNS /s:TargetDCName /v /f:LogFileName

24. Which tests are performed by dcdiag? DNS: Checks the health of Domain Name System (DNS) settings for the enterprise. CheckSecurityError: Locates security errors or errors that might be related to security problems, and performs initial diagnosis of the problems. 25. What is ISinteg ? Isinteg is a command-line tool that analyzes and makes some repairs to the Exchange databases. Use Isinteg for problems similar to the following:

Users are continuously connecting to their mailboxes and keep getting disconnected. Users report corruption within their mailboxes.

Users report error messages that are associated with the database not being able to be mounted. 26. What is ESutil ? Eseutil is more powerful than Isinteg for repairing problems in the database. When using Eseutil: Dismount the stores you want to analyze. The Information Store must still be running. Common options with Eseutil include:

/d to perform an offline defragmentation. /r to perform a database recovery. /g to check database integrity. /p to repair a database.

27. What is the use of Ping? You can use the Ping command to perform several useful Internet network diagnostic tests, such as the following Access - You can use Ping to see if you can reach another computer Distance & Time You can use the Ping command to determine how long it takes to bounce a packet off of another site, which tells you its Internet distance in network terms Domain IP Address You can use the Ping command to probe either a domain name or an IP address. If you ping a domain name, it helpfully displays the corresponding IP address in the response. 28. What is the use of Tracert? Trace route command determine how packets are travel between your computer and the destination. Trace provides a quick response 29. What is the use of Pathping? Path PING its same as that of trace route which determine how packets travel between your computer and the destination. Path ping provides a more detailed and reliable analysis of network performance. 30. What is the use of Telnet? Telnet is a program to let you login to another computer on the Internet in order to use typed commands 31. Which tests are performed by netdiag? Gathers static network information and tests the network driver, protocol driver, send/receive capability, and well-known target accessibility. Can be used by network administrators in conjunction with the Scheduler Service, to generate reports at regularly scheduled intervals 32. Which switch is used with netdiag to display only errors and warnings? To run the tool, you must

Open a command prompt, change to the folder containing the extracted files and run the tool from there. All these diagnostic tools run from a command prompt, you cant just double-click them.

Netdiag /q show the quiet output (error and warnings only) 33. How to install the Network Monitor tool? To install the Windows version of Network Monitor,

1. 2. 3. 4. 5. 6. 7.

Open the Control Panel and select the Add / Remove Programs option. Next, click the Add / Remove Windows Components button to launch the Windows Components wizard. Scroll through the list of components until you locate the Management and Monitoring Tools option. Select the Management and Monitoring Tools option and click the Details button. Select the Network Monitor Tools option and click Next. Windows will now begin the installation process. You may be prompted to insert your Windows installation CD. Click Finish to complete the installation process.

34. What is the use of Network Monitor? It allows you to monitor any machine on your network and to determine which users are consuming the most bandwidth. You can also use the SMS version of Network Monitor to determine which protocols are using the most bandwidth on the network, locate network routers, and resolve device names into MAC addresses. Ability to capture, edit, and retransmit a packet. This functionality is used by hackers when performing a replay attack. 35. What is DcDiag? DCDiag command-line tool analyzes the state of domain controllers in a forest or enterprise and reports any problems to assist in troubleshooting 36. What is NetDiag? This is a command-line diagnostic tool helps to isolate networking and connectivity problems by performing a series of tests to determine the state of your network client. These tests and the key network status information they expose give network administrators and support personnel a more direct means of identifying and isolating network problems. Moreover, because this tool does not require parameters or switches to be specified, support personnel and network administrators can focus on analyzing the output rather than on training users how to use the tool. 1. Name some Exchange Server 2003 clients

Outlook 2000/2003 Outlook Web Access. Outlook Mobile Access. RPC over Http/Https.

2. What is Outlook Web Access (OWA)? Outlook Web Access 2003 (known as OWA 2003) allows you to gain access to your messages, calendars, contacts, tasks and public folders from any computer with internet access. OWA 2003 has many added features which allow for improved performance, better security and a fresh new look. 3. How to access OWA? Open your browser and type in the following address: https://DomainName/exchange In Exchange Server 2007 https:\domainnameowa 4. How OWA works? 1. 2. 3. 4. The client issues a HTTP request using browser using URL. The DNS resolves the request and forward to the IIS server. The HTTP request flows across the network to the IIS server. Exchange registers itself with IIS as a valid application, so when a request is received byHTTP client IIS redirect the request to application. Davex.dll is an ISAPI extension thatincludes the functions necessary to communicate with the Store. Exchange also registersDavex.dll with IIS as the component to handle all incoming requests for the Exchange application. Davex.dll checks the request and contacts the Store through the epoxy inter process communication channel. Communication goes to the HTTP epoxy stub. Eproxy does notuse RPC. The HTTP epoxy stub communicates with Store using exoledb.dll to get the necessary information from the Store. After getting information from Store the reverse path is followed and client gets itsmailbox on browser.

5. 6. 7.

5. What are the limitations of OWA?

We cant access offline address list

A lot of attachments have to be saved to the local drive first, in order to be able to open them. Adding recipients when sending an E-mail is a pain. You cannot work offline.

6. What is RPC over HTTP? The RPC over HTTP protocol allows your full Outlook 2003 MAPI clients to connect to Exchange 2003 Servers using HTTP/HTTPS. This solves the problem remote Outlook 2003 users have when located behind restrictive firewalls. By using RPC over HTTP, users no longer have to use a virtual private network (VPN) connection to connect to Exchange mailboxes. Users who are running Outlook 2003 on client computers can connect to an Exchange server in a corporate environment from the Internet. The Windows RPC over HTTP feature enables an RPC client such as Outlook 2003 to establish connections across the Internet by tunneling the RPC traffic over HTTP. 7. What are the requirements to use RPC over HTTP? Server Requirement RPC over HTTP/S requires Windows Server 2003 and Exchange Server 2003. RPC over HTTP/S also requires Windows Server 2003 in a Global Catalog role. Client Requirement The client computer must be running Microsoft Windows XP Professional Service Pack 1 (SP1) or later. The client computer must be running Microsoft Office Outlook 2003. 8. What is the procedure to configure RPC over HTTP? Verify that your server computer and your client computer meet the requirements to use RPC over HTTP/S.

Configure Exchange to use RPC over HTTP/S. Configure the RPC virtual directory in Internet Information Services. Configure the RPC proxy server to use specific ports. Configure your client computers to use RPC over HTTP/S

9. Why you must create an additional Outlook profile for RPC over HTTP connections? For users to use RPC over HTTP from their client computer, they must create an outlook profile that uses the required RPC over HTTP settings. These settings enable SSL communication with Basic Authentication, which is required when using RPC over HTTP 10. How to prepare an Exchange Server 2003 computer to support RPC over HTTP? Configure Exchange to use RPC over HTTPS. Configure the RPC virtual directory in Internet Information Services. Configure the RPC proxy server to use specific ports. 11. What is Exchange recipient? In Exchange, the term recipient refers to an Active Directory object that is mailbox-enabled or mail-enabled. Mailbox-enabled recipients can send, receive, and store messages. Mail-enabled recipients can only receive messages. 12. What are the types of Exchange recipient objects? 1. 2. 3. 4. Mailbox-enabled recipients Mail-enabled Contacts Resource mailbox

13. What is a mailbox-enabled object?

Users can log on to networks and access domain resources. Users can be added to groups and appear in the global address list (GAL). Mailbox-enabled users can send and receive messages and store messages on their Exchange server. 14. What is mail-enabled object? Mail-enabled users can receive messages at an external e-mail address only. They cannot send or store messages on Exchange. 15. What is Encryption? Encryption refers to algorithmic schemes that encode plain text into non-readable form or cyphertext, providing privacy. The receiver of the encrypted text uses a key to decrypt the message, returning it to its original plain text form. The key is the trigger mechanism to the algorithm. 16. What is the purpose of Digital Signatures? Digital signatures are used to digitally sign the messages and encrypt them. Digital signatures provide authentication, non repudiation and data integrity. Encryption keeps message contents confidential 17. How to verify that S/MIME is supported by mailbox store so that users are able to store encrypted or digitally signed messages? 1. 2. 3. 4. 5. 6. 7. Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager. Click Administrative Groups, Click Administrative Group, Click Servers, click servername, Click Storage Group, Right click either the Mailbox Store or the Public Folder Store, and then click Properties. On the properties page, verify that the Clients support S/MIME signatures check box is selected.

18. What is the use of Key Recovery Agent? We need to enable a Key Recovery Agent. A Key Recovery Agent is a highly trusted person which is responsible for recovering lost or damaged archived certificates for users. We must issue a Key Recovery Agent certificate for this user. To do this: 1. 2. 3. 4. Start the Windows 2003 CA console Issue a new template named Key Recovery Agent Request this certificate for the user who becomes the Key Recovery Agent Manually Issue the Key Recovery Agent Certificate at the CA

19. How to configure Outlook to enable Digital Signatures and Encryption? Click Start, point to All Programs, point to Microsoft Office, and then click Microsoft Office Outlook 2003. Click Tools, and then click Options. Click on the Security tab and click Settings. Outlook populates the Change Security Settings dialog box with default information. Click OK to accept the defaults. 20. What are the components of PKI? Certification Authorities Provide services that authenticate the identity of individuals, computers, and other entities in a network. This encompasses both root certification authorities and subordinate authorities. Certificate Directory Saves certificate requests and issued and revoked certificates and certificate requests. Key Recovery Server Saves encrypted private keys in the certificate database for recovery after loss. 21. Name a few 3rd party CAs ? 1. 2. VeriSign GeoTrust

3. 4. 5.

Global Sign Digicert Digi-sign

1. What is Administrative Group? In Exchange 5.5, site concept is divided into two groups in Exchange 2003 named Administrative Groups and Routing Groups Administrative Group are used to provide administrative tasks. Under administrative groups it contains servers, policies, routing groups and Public Folder trees. Three administrative models are present

Centralized adding all the exchange servers to the same administrative groups to have centralized administration De centralized its for large organization, in this model it will have different administrative group in a forest Mixed Combination of centralized and de centralized model.

2. What are Routing Groups? Routing Groups are related to physical layout. It is like AD sites used to group servers that share reliable well connected bandwidth. Routing groups comes in to play when you have multiple physical locations 3. How Routing Groups works? If you have routing groups implemented, you can have one routing group at the corporate office and a separate routing group at a remote office. The routing groups would be joined by a routing group connector. That connector would designate one server in each routing group as a bridgehead server. (Exchange traffic flowing between routing groups can only be sent between bridgehead servers.) Lets say that an Exchange server in your main office has been updated, and that update needs to be replicated to 10 servers at a remote office. With routing groups set up, rather than sending 10 copies of the update across the WAN link, the server could send the update to the local bridgehead server. The local bridgehead would then send the update to the remote bridgehead server. The remote bridgehead server would distribute the update to the machines at the remote office. 4. What is Circular logging? All transactions are first logged to the current log file E00.LOG. If it gets full it will be saved to a file of the log generation E00xxxxx.log. This process is called transaction log rollover. The way the current log file is rolled over depends on the logging mechanism used. Microsoft Exchange provides circular and sequential logging mechanisms. Circular logging automatically overwrites transaction log files after the data they contain has been committed to the database. It reduces disk storage space requirements 5. What is the downside of Circular logging? It prevents you from using differential or incremental backups, because they require the past transaction log files. In fact, because circular logging purges some transaction log files, you may not be able to recover to a point of failure by roll forward through the transaction log filesone or more may be missing. For this reason it is a good idea to disable circular logging on all Storage Groups 6. How Circular logging works? Circular logging automatically overwrites transaction log files after the data they contain has been committed to the database. It reduces disk storage space requirements; however, if circular logging is enabled, you cannot perform incremental backups 7. How to enable Circular logging? To enable circular logging, go to the Properties window of a Storage Group and choose the General tab. Circular logging (disabled by default) uses transaction log technology but does not maintain previous transaction log files. Instead, it maintains a window of a few log files, then removes the existing log files and discards the previous transactions after the transactions in the transaction log files have been committed to the database. 8. Which service needs to be stop and restart to take effect of changes made to circular logging?

Microsoft Exchange Information Store service has to be restarted, if we configure the circular logging option. 9. What is difference between Send on Behalf permission and Send As permission? Send on Behalf permission Send on Behalf Of allows one user to be able to send emails on behalf of another. The message will show the recipient who the message was sent on behalf of and who actually sent the message. Send As Permission means user A will be able to access the mail box of user B and reply back to those mail. Even though user A has replied to the mail, the send address will display user b email. 10. Where does the expansion of mail sent to mail-enabled groups occur? When you send a message to a mail-enabled group, the Exchange server sends a copy of the message to each mail-enabled user and contact in the group. The process of finding those mail-enabled group members is called expansion The Global Catalog server obtains the names of the ultimate recipients from its copy of Active Directory, along with the requested email attributes. If the list includes any mail-enabled groups, the Global Catalog server expands the membership of each of those groups and repeats the process recursively until it has assembled a full list of all ultimate recipients in each of the nested groups. It returns this list to the Exchange server. 11. How can you prevent your users and groups from viewing the contents of a custom address list? Go to the properties of the Custom Address list, point to security tab and select advanced button to open the advanced setting Browse the users or group and set deny permission to open the Address list 12. How you can configure HTTP virtual server logging? Logging is only available for SMTP and NNTP protocols. Use IIS to configure logging for HTTP 13. Can Exchange Servers move between administrative groups? With Exchange Server 2003, servers can be moved between Routing groups, but we cant move the servers between Administrative Groups. 14. How to enable the Administrative Group in native-mode Exchange Organization? Click Start, All Programs, Microsoft Exchange, and then select Exchange System Manager. Exchange System Manager opens next. Right-click the Exchange organization and the select Properties from the shortcut menu When the Exchange organization Properties dialog box opens, select the Display routing groups checkbox on the General tab. Click OK 15. How to delegate the control of Administrative Group to users? 1. 2. 3. 4. 5. 6. 7. 8. 9. Open the Exchange Systems Manager. Navigate to the Administrative Group. Click the Action menu and select Delegate Control options. The Exchange Administration Delegation Wizard launches. Click Next on the Welcome to the Exchange Administration Delegation Wizard screen. Click Add. Provide the details of the Active Directory user account or group that you are delegating control over the Administrative Group to. Select the Exchange role which should be assigned. Click OK. Click Next and then click Finish.

16. How many Exchange Organizations can exist per forest? We can have only one Exchange Organization to exists per forest 17. How to access the Exchange Tasks? Right click a user object from the Active Directory user and computer console. Exchange Tasks will be availble

18. Which functions are provided by Exchange Tasks for a User? we can.

Move a mailbox Delete Mailbox Configure Exchange Features Remove Exchange Attributes

19. Which functions are provided by Exchange Tasks for a contact? we can

Delete Email Address Modify Exchange Attributes

20. Which options are added to the Mailbox-enabled User properties for Exchange?

Exchange General Exchange Advanced Exchange Features Exchange E-Mail Address

21. Which functions are available with Exchange General Tab? Explanation of Exchange General TAB We can do the following options in this Exchange General TAB Delivery Restriction set maximum size of outgoing and incoming messages Delivery option set delegating privileges, set a forwarding address Storage Limits specify storage Limits for the mailbox enabled user 22. Which functions are available with Exchange Features Tab for a Mailbox-enabled User? We can have enable or disable the following features respect to that of user permission, for example if a user is restricted to allow OWA you can disable the feature Features we can enable/disable

Mobile Features OWA POP3 IMAP4

23. Which functions are available with Exchange Advanced Tab for a mailbox-enabled User? We can do the following options

Hide the user from global Address list We can set mailbox rights We can set custom attributes

24. Which functions are available with Exchange Advanced Tab for a Group? We can do the following option

New alias name Choose an expansion server

Hide group from address list Send out of office message to originator Send delivery reports

25. What are the options for a group once Exchange Server is installed? Exchange General Exchange Features Exchange E-Mail Address 26. Which functions are available with Exchange Tasks for a group? We can

Delete email address Hide membership Remove exchange attributes

27. How to configure the Send on Behalf permission? 1. 2. 3. 4. 5. 6. 7. 8. Log onto the server running Exchange. Run Active Directory Users and Computers. Find the users account that you want to be able to send on behalf of, and open up the account properties. Select the Exchange General tab. Click [Delivery Options...] Click [Add ...] and add the user (or users) that are to be granted permission to send on behalf of this account. Click [OK] to close the Delivery Options dialog. Click [OK] to close the account properties dialog..

28. What is the other way to configure Send on Behalf permission? We can configure this option by using outlook 2003, to configure this 1. 2. 3. 4. 5. 6. Start Outlook Tools Options, select the Delegates tab Click on [Add ...] Add the user or users that you want to grant the send-on-behalf-of permission to, then click [OK] The next window will allow you to specify which permissions you are granting. To allow send-on-behalf-of, you need to grant permissions on the Inbox to either Author or Editor, then click [OK] Click [OK] to close the Options dialog.

29. How to configure the Send as Permission? 1. 2. 3. 4. 5. 6. 7. 8. 9. Log onto the server running Exchange Run Active Directory Users and Computers. Under the View menu ensure that Advanced Features is ticked. Find the users account that you want to be able to send as, and open up the account properties. Select the Security tab. Click [Add ...] (under Group or user names) and add the user (users or group) that is to be granted permission to send-as this account. For each account added, highlight the account under Group or user names and in the Permissions for window grant the account Send As permission. Click [OK] to close the account properties dialog. Send As Permission means user A will be able to access the mail box of user B and reply back to those mail. Even though user A has replied to the mail, the send address will display user b email.

31. How to configure a forwarding address? 1. 2. 3. 4. 5. 6. Start the Active Directory Users and Computers snap-in. Right-click the mail-enabled user, and then click Properties. Click the Exchange General tab. Click Delivery Options. In the Forwarding Address section, click Forward to, and then click Modify. Click the mail-enabled user or the mail-enabled contact. Then, click OK.

Note If you want e-mail to be delivered to the original mailbox as well as the forwarding address, select the Deliver messages to both forwarding address and mailbox check box. 7. To close Delivery Options and to close Properties, click OK two times.

32. How to configure the mailbox permissions? We can assign the following permission to a mailbox

Administrators group: Authenticated Users group: Creator Owner: Server Operators group: System account:

Full Control Read and Execute, List Folder Contents, and Read None Modify, Read and Execute, List Folder Contents,Read,Write Full Control

To configure the mailbox permissions 1. In Active Directory Users and Computers, click Advanced Features on the View menu. Note: This is not necessary on Exchange Server 2003 because of the fact that the Exchange Advanced tab is exposed by default. 2. Under Active Directory Users and Computers, click the account, click the Exchange Advanced tab, and then click Mailbox Rights. 3. The rights are displayed in the Permissions for account name dialog box. This behavior occurs because the mailbox security descriptor is not read from the Active Directory account object until the user logs on or gets mail. The Recipient Update Service (RUS) does not stamp the inherited permissions when the mailbox is created. After the mailbox is created in the store, the store calculates inherited mailbox rights. 33. What is a Query-based distribution group? A query-based distribution group works much like a standard distribution group. The difference being that the query-based Distribution Groups assign group membership based on LDAP queries. Query-based distribution groups are only supported when running in Exchange Server 2003 Native Mode. The main advantage of creating a query-based distribution group is that administrators can dynamically assign members to the group you do not have to manually add/remove accounts from the query-based distribution group. You can use the Filter option to define group membership for the query-based distribution group. Then, when new account objects are created, these objects too are added to the group when they defined as being mail-enabled in Active Directory. 1. 2. 3. 4. 5. 6. 7. The different Filter options for defining a query-based distribution group are listed here: Users with Exchange Mailboxes Users with External Mail Addresses Mail-Enabled Groups Contacts with External Email Addresses Mail-Enabled Public Folders Customer Filters

34. How to create a Query-based distribution group? 1. 2. 3. 4. In Active Directory Users and Computers, in the console tree, right-click the container where you want to create the query-based distribution group, point to New, and then click Query-based Distribution Group. In Query-based Distribution Group name, type a name for the query-based distribution group, and then click Next. Under Apply filter to recipients in and below, verify that the parent container shown is the one that you want the query-based distribution group to be run against. If this is not the correct container, click Change to select another container. Under Filter, select one of the following options:

To filter the query based on a set of predefined criteria, click Include in this query-based distribution group, and then select from the following criteria: - Users with Exchange mailboxes - Users with external e-mail addresses - Groups that are mail-enabled

- Contacts with external e-mail addresses - Public folders that are mail-enabled 5. To create your own criteria for the query, click Customize filter, and then click Customize 6. Click Next to see a summary of the query-based distribution group that you are about to create. 7. Click Finish to create the query-based distribution group. 35. What is Expansion server? Expansion servers route messages that are sent to a single distribution list or group for each of the recipient objects in that list or group. When a user sends a message to a group, the Exchange server that is acting as the expansion server expands the group to its individual members. This expansion permits members of the distribution list or group to receive the message. An expansion server also resolves the names of all recipients in the distribution list or group, and then determines the most efficient path for routing the message. 36. How to configure an expansion server for a mail-enabled group? In Active Directory Users and Computers, right-click the distribution group and then click Properties. Click the Exchange Advanced tab, and look in the value under Expansion server. We can configure expansion server here 37. How to move the database of a store? 1. 2. 3. 4. 5. 6. 7. Start Exchange System Manager. Open the administrative group that contains the database that you want to change. Under Storage Group, right-click the mailbox store or the public folder store that you want to change, and then click Properties Click the Database tab. Next to the database that you want to change, click Browse, and then specify a new drive or folder location for the files. Click Yes to dismount the database automatically and move the location. When you finish moving the databases, remount the databases manually.

38. What is mail relay? The first mechanism to be used against attacks is a mail relay. A mail relay is basically just a simple mail server that accepts e-mails, filters it according to pre-defined criteria and then delivers them to another server. Your mail relay will only allow mails that are destined to user in your SMTP domain to be relayed to the internal server. A mail relay could also filter out viruses and junk e-mail if you install the right software package for it. You would definitely want one of those so that your Exchange server will not be directly connected to the Internet for inbound connections. A mail relay is typically placed in a DMZ, which a dedicated network, protected by a Firewall and separated from both the internal LAN and the Internet. This allows the Firewall administrator to determine who is trying to get into the mail relay and what is passing from the mail relay to the internal LAN 1. What are the Exchange Server clients?

Microsoft outlook Outlook web access Outlook Mobile Access RPC over HTTP POP3 IMAP4

2. What is a Forest and Domain functional level? Domain functionality enables features that will affect the entire domain and that domain only. Four domain functional levels are available: Windows 2000 mixed (default), Windows 2000 native, Windows Server 2003 interim, and Windows Server 2003. By default, domains operate at the Windows 2000 mixed functional level Forest functionality enables features across all the domains within your forest. Three forest functional levels are available: Windows 2000 (default), Windows Server 2003 interim, and Windows Server 2003. By default, forests operate at the Windows 2000 functional level. You can raise the forest functional level to Windows Server 2003.

3. What is cache mode in Outlook 2003? When an Outlook account is configured to use Cached Exchange Mode, Outlook works from a local copy of a users Exchange mailbox stored in an Offline Folder file (OST file) on the users computer, along with the Offline Address Book (OAB). The cached mailbox and OAB are updated periodically from the Exchange server. When a user starts Outlook for the first time with Cached Exchange Mode configured, Outlook creates a local copy of the users mailbox by creating an OST file (unless one already exists), synchronizing the OST with the users mailbox on the Exchange server, and creating an OAB. (If a user is already configured for offline use with an OST and an OAB, Outlook can typically download just the new information from the server, not the whole mailbox and OAB.) 4. What is IP address? An Internet Protocol (IP) address is a numerical identification and logical address that is assigned to devices participating in a computer network utilizing the Internet Protocol for communication between its nodes. Two IP versions are currently in use, they are IP version 4 32 bit addressing IP version 6 128 bit addressing 5. What is MX record? An MX record or Mail exchanger record is a type of resource record in the Domain Name System (DNS) specifying how Internet e-mail should be routed using the Simple Mail Transfer Protocol (SMTP). Each MX record contains a preference and a host name, so that the collection of MX records for a given domain name point to the servers that should receive e-mail for that domain, and their priority relative to each other. 6. What is Simple Mail Transfer Protocol (SMTP)? SMTP is a short for Simple Mail Transfer Protocol and it is used to transfer e-mail messages between computers. It is a text based protocol and in this, message text is specified along with the recipients of the message. Simple Mail Transfer Protocol is a push protocol and it cannot be used to pull the messages from the server. 7. What is Network News Transport Protocol (NNTP)? NNTP (Network News Transfer Protocol) is the predominant protocol used by computer clients and servers for managing the notes posted on Usenet newsgroups. NNTP replaced the original Usenet protocol, UNIX-to-UNIX Copy Protocol (UUCP) some time ago. NNTP servers manage the global network of collected Usenet newsgroups and include the server at your Internet access provider. An NNTP client is included as part of a Netscape, Internet Explorer, Opera, or other Web browser or you may use a separate client program called a newsreader. NNTP utilizes TCP port 119; NNTP with SSL utilizes TCP port 563. 8. What is Workgroup? In workgroup, all the computers are peers; no computer has control over another computer Each computer has a set of user accounts. To use any computer in the workgroup, you must have an account on that computer All computers must be on the same local network or subnet 9. What is five nines availability? 99.999 availability not sure on this 10. Which utility can you use to verify that port 25 is open on a remote SMTP server? Telnet is the utility to verify the port 25 11. What are important Ports for firewall configuration?

SMTP 25 DNS 53

HTTP 80 Kerberos 88 NNTP 119

12. What is MBSA? Microsoft Baseline Security Analyzer (MBSA) 2.1 is an easy to use tool that helps small and medium businesses determine their security state in accordance with Microsoft security recommendations and offers specific remediation guidance. Improve your security management process by using MBSA to detect common administrative vulnerabilities and missing security updates on your computer systems. 13. To run MBSA your account must be a member of which group? User account should me member of the administrator group on the targeted host 14. What is DMZ? In computer networks, a DMZ (demilitarized zone) is a computer host or small network inserted as a neutral zone between a companys private network and the outside public network. It prevents outside users from getting direct access to a server that has company data. (The term comes from the geographic buffer zone that was set up between North Korea and South Korea following the UN police action in the early 1950s.) A DMZ is an optional and more secure approach to a firewall and effectively acts as a proxy server as well. 15. What is ESEUTIL? Eseutil is more powerful than Isinteg for repairing problems in the database. When using Eseutil: Dismount the stores you want to analyze. The Information Store must still be running. Common options with Eseutil include:

/d to perform an offline defragmentation. /r to perform a database recovery. /g to check database integrity. /p to repair a database.

16. What size is each page of data in the database? The pages are 4KB in size (for Exchange 2003) and include not only data but also a checksum and pointers to other page AD uses a page size of 8 kb 17. What type of memory optimization changes could you do for Exchange 2003? The server is running Microsoft Windows Server 2003 Standard Edition, Microsoft Windows Server 2003 Enterprise Edition or Microsoft Windows Server 2003 Datacenter Edition, has 1 GB or more of physical memory, to perform memory optimization we have to set the /3GB switch to the Boot.ini 18. Which parameters needs to added in boot.ini file if Your Exchange Server 2003 computer has more than 1 GB of RAM installed? Add /3Gb switch to boot.ini 19. What is open relay? An open relay (sometimes called an insecure relay or a third-party relay) is an SMTP e-mail server that allows third-party relay of e-mail messages. By processing mail that is neither for nor from a local user, an open relay makes it possible for an unscrupulous sender to route large volumes of spam. In effect, the owner of the server who is typically unaware of the problem donates network and computer resources to the senders purpose. In addition to the financial costs incurred when a spammer hijacks a server, an organization may also suffer system crashes, equipment damage, and loss of business. 20. What is Active Directory Schema? The Microsoft Active Directory schema contains formal definitions of every object class that can be created in an Active Directory forest. The schema also contains formal definitions of every attribute that can exist in an Active Directory object. This section provides the reference for each schema object and provides a brief explanation of the attributes, classes, and other objects that comprise the Active Directory schema.

21. What is X 400 Connector? X.400 connectors Although you can use X.400 connectors to connect routing groups, X.400 connectors are designed to connect servers running Exchange with other X.400 systems or to servers running Exchange Server 5.5 outside an Exchange organization. A server running Exchange Server 2003 can then send messages over this connector using the X.400 protocol. 22. What is a storage group? Storage groups An Exchange storage group is a logical container for Exchange databases and their associated system and transaction log files. Storage groups are the basic unit for backing up and restoring data in Microsoft Exchange (although you can restore a single database). All databases in a storage group share a single backup schedule and a single set of transaction log files. Exchange Server 2007 Enterprise Edition supports up to 50 storage groups. Exchange 2007 Standard Edition supports up to five storage groups. 23. What are the advantages of implementing multiple Exchange databases (mailbox store & public folder store)?

You can place each database on a different physical disk, which will likely improve performance. You can set database-level quota policies, so that by grouping users into different databases, you can assign different policies (e.g., mailbox quotas) to particular user groups. By separating users into multiple databases, you minimize the scope of any database corruption. In the event of a database restore, you must restore the data in only one database, which enables faster recoverability. By dividing user accounts over multiple databases, you can prioritize the database-restoration order in the event of a total disaster. For example, if all managers are in one database, you could restore that database first. (Of course, when you put all managers in one database, if a database becomes corrupt, its bound to be that one!) Multiple databases let you keep database size to a manageable level (typically less than 40GB

24. What is Volume Shadow Copy service? The Volume Shadow Copy Service provides the backup infrastructure for the Microsoft Windows XP and Microsoft Windows Server 2003 operating systems, as well as a mechanism for creating consistent point-in-time copies of data known as shadow copies. The Volume Shadow Copy Service has native support for creating consistent shadow copies across multiple volumes, regardless of the snapshot technology or application 25. How to enable Volume Shadow Copy service? 1. 2. 3. 4. 5. 6. Open Windows Explorer or the Microsoft Management Console (MMC) Disk Management snap-in, then right-click the drive. Select Properties from the context menu. Select the Shadow Copies tab. Under Select a volume, select the volume for which you want to enable Shadow Copies. Click Settings to configure VSS. (If you dont configure the default settings, Windows 2003 will use a default configuration that creates a Shadow Copy on the selected drive at 07:00 a.m. and 12:00 p.m. every weekday). In the displayed dialog box, configure the settings to tell Windows 2003 where you want VSS to store the Shadow Copies (you can specify only the driveyou cant specify a folder) and the maximum amount of space to use for the Shadow Copies (at least 100MB), then click Schedule. From the drop-down list in the Schedule dialog box, select a time to make a scheduled Shadow Copy. After you select a time, you can use the options in the dialog box to specify when VSS runs (i.e., the date and time). You can also click New to create a new schedule. For example, you might want to schedule the system to make a Volume Copy on Saturday at 7:00 a.m. and on Sunday at 7:00 a.m. Click OK after you finishes selecting the scheduling options. Click OK to exit the main Settings dialog box.

7.

8.

26. What is the Size of Exchange log file? 5 MB for 2003 and 1 MB for 2007 27. For how many days deleted mailboxes are not permanently purged by default? By default Exchange Server 2003 set to 30 days Mail items deletion retention period is set to 7 days for Exchange server 2003 and 14 days for Exchange Server 2007

28. What is use of Full-text indexing? Mailboxes are repositories for messages, documents, calendar items, and task lists for all the users in your organization. Exchange Server 2003 has the capacity to index the full text of all messages in any mailbox store. If you configure full-text indexing, users can quickly search for any word or phrase that occurs in the body of any item in their own mailbox. 29. What is Incremental Population? An incremental population event causes only new and modified items to be indexed 30. What is Full Population? A full population event causes all items in the public folder store to be indexed or reindexed, regardless of their current state of modification. 31. Which are the Exchange virtual servers? Windows Exchange Servers use the word Virtual in many contexts. To begin with, one physical machine can act as a server for several Virtual SMTP domains, for example ourcomp.com and mergecomp.net. Moreover, in addition to SMTP, one Exchange Server can also control Virtual servers for IMAP4, NNTP and POP3. From another point of view, you could interpret these Exchange Virtual servers as aliases for physical folders in Microsofts IIS. In a completely different context, the term Virtual Server is used in clustering. The Outlook clients connect not to the individual Exchange 2003 nodes, but to a Virtual server with a virtual IP address. 32. Which virtual servers are operational by default? In a default Exchange organization, only the HTTP and SMTP virtual servers are operational. You can opt to enable the POP3, NNTP, and IMAP4 virtual servers as needed 33. Which messaging protocols are supported by Exchange Server 2003?

HTTP IMAP4 NNTP POP3 SMTP

34. How to create a new Virtual server? In Exchange System Manager, expand the First Administrative Group, expand the Servers node, and then expand the Exchange server where you want to create a new HTTP virtual directory. Expand the Protocols node, right-click the SMTP protocol, select New and then click SMTP Virtual Server. In the Properties dialog box for the new SMTP virtual server, configure the settings for your new Exchange virtual directory. 35. How to limit the inbound connections to Virtual servers? A virtual server can accept an unlimited number of inbound connections and is limited only by the resources of the computer where the virtual server is running. To prevent a computer from becoming overloaded, you can limit the number of connections that can be made to the virtual server at the same time. By default, Microsoft Exchange does not limit the number of incoming connections. 1. Log on to the Exchange server where the virtual server is running using the Exchange administrator account that has local Administrator permissions and Exchange Full Administrator permissions. 2. In Exchange System Manager, expand Protocols, right-click the protocol for which you want to change connection limits, and then click Properties. 3. On the General tab, set the appropriate connection limits. 36. How to configure the SMTP Relay settings? SMTP relay setting can be configure by navigating through Exchange System Manager>Servers>protocols>SMTP Virtual Server, go to the properties and select the relay option to configure which server is to relay the mails for the Exchange Organization

37. How to configure External DNS servers for external name resolution in Exchange Server 2003? When you configure external DNS servers, you specify a different DNS server than the server that is configured in the TCP/IP properties of the computer running Exchange Server. This DNS server is used by SMTP to resolve external DNS names and deliver mail. 1. Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager. 2. In the console tree, expand Servers, expand <Server Name>, expand Protocols, and then expand SMTP. 3. Right-click <Your Outgoing SMTP Virtual Server>, and then click Properties. 4. Click the Delivery tab, and then click Advanced. The Advanced Delivery dialog box appears. 5. In Advanced Delivery, click Configure. The Configure dialog box appears. 6. In Configure, click Add, type the IP address of the external DNS server that you want to use, and then click OK. 7. In Configure, under External DNS, verify that the IP address is correct, and then click OK twice to apply the settings. Configure your DNS server to include forwarders to external (Internet) DNS servers. This setting allows your DNS server to receive a query for external names, forward the query to the remote server, and deliver the response to the requestor. To configure this setting, open the DNS console, right-click your DNS server, click Properties, click the Forwarders tab, and then configure forwarders to external DNS servers. 38. How to configure auditing in Exchange? Auditing lets you track whats happening with Exchange Server. You can use auditing to collect information related to information logons and logoffs, permission use, and much more. Any time an action that youve configured for auditing occurs, this action is written to the systems security log. You can then access the security log from Event Viewer. You enable auditing in the domain through Group Policy. To enable Exchange auditing, follow these steps: 1. Start the Group Policy Management Console by clicking Start, All Programs, Administrative Tools, Group Policy Management. You can now navigate through the forest and domains in the organization to view individual Group Policy Objects. 2. To specifically audit users actions on Exchange Server, you should consider creating an organizational unit (OU) for Exchange servers and then define auditing policy for a Group Policy Object applied to the OU. After youve created the OU or if you have an existing OU for Exchange servers, right-click the related policy object, and then select Edit to open the policy object for editing in Group Policy Management Editor. 3. Access the Audit Policy node by working your way down through the console tree. Expand Computer Configuration, Policies, Windows Settings, Security Settings, and Local Policies. Then select Audit Policy. 4. You should now see the following auditing options:

Audit Account Logon Events Tracks user account authentication during logon. Account logon events are generated on the authenticating computer when a user is authenticated. Audit Account Management Tracks account management by means of Active Directory Users And Computers. Events are generated any time user, computer, or group accounts are created, modified, or deleted. Audit Directory Service Access Tracks access to Active Directory. Events are generated any time users or computers access the directory. Audit Logon Events Tracks local logon events for a server or workstation. Audit Object Access Tracks system resource usage for mailboxes, information stores, and other types of objects. Audit Policy Change Tracks changes to user rights, auditing, and trust relationships. Audit Privilege Use Tracks the use of user rights and privileges, such as the right to create mailboxes. Audit Process Tracking Tracks system processes and the resources they use. Audit System Events Tracks system startup, shutdown, and restart, as well as actions that affect system security or the security log.

5. To configure an auditing policy, double-click or right-click its entry, and then select Security. This opens a Properties dialog box for the policy. 6. Select the Define These Policy Settings check box, and then select the Success check box, the Failure check box, or both. Success logs successful events, such as successful logon attempts. Failure logs failed events, such as failed logon attempts. 7. Repeat steps 5 and 6 to enable other auditing policies. The policy changes wont be applied until the next time you start the Exchange server. 39. What is the purpose of Logging in Microsoft Exchange?

Microsoft Exchange Server transaction logging is a robust disaster recovery mechanism that is designed to reliably restore an Exchange database to a consistent state after any sudden stop of the database. The logging mechanism is also used when restoring online backups. Before changes are actually made to an Exchange database file, Exchange writes the changes to a transaction log file. After a change has been safely logged, it can then be written to the database file. 40. How to enable Logging? Protocol Logging If you want to troubleshoot mail system protocol issues then you should enable and configure protocol logging. Protocol logging provides information on the message commands that a user sends to an Exchange Server 2003 server 1. 2. 3. 4. 5. 6. 7. Open Exchange System Manager. Expand the Administrative Groups node, the administrative group, the Servers node, Server Name, Protocols. Expand the SMTP folder. Right-click Default SMTP Virtual Server and then select Properties. The Default SMTP Virtual Server Properties dialog box opens. Select the Enable logging checkbox on the General tab. Choose either of the following logging format options available in the Active Log Format drop-down list:

Microsoft IIS Log File Format NCSA Common Log File Format ODBC Logging W3C Extended Log File Format

Click Properties. The Logging Properties dialog box opens. In the New Log Schedule area of the General tab, choose either of the following options:

Hourly Daily Weekly Monthly Unlimited File Size When File Size Reaches, and set the size setting.

In the Log File Directory box of the General tab, set the log file location. If you have selected the W3C Extended Log File Format option, then you can click the Advanced tab to configure the items which should be tracked. Click OK in the Logging Properties dialog box. Click OK in the Default SMTP Virtual Server Properties dialog box. 41. What are the log file formats are available with Logging? You can configure the logging format that should be used for logging the information

ASCII-based format Open Database Connectivity (ODBC) format

The different ASCII format options which you can choose between are:

Microsoft IIS log file format NCSA log file format W3C Extended log file format

For the ODBC format, you have to configure which ODBC database to use, and then configure the database to receive protocol logging information. You can use Access or SQL Server to create an ODBC database.

42. What is the location of log files for Logging? By default logs are stored in C:WINNTSystem32LogFiles directory 43. How to enable Logging on HTTP virtual server? 1. 2. 3. 4. 5. 6. 7. 8. 9. Open the IIS Manager console. Expand the Web Sites node. Right-click Default Web Site and then select Properties from the shortcut menu. Click the Web Site tab. Check the Enable Logging checkbox. Select the log file format from the Active Log Format drop-down list. The default format specified is W3C Extended Log File Format. Click Properties. The Logging Properties dialog box opens. On the General tab, set the following: Specify when information should be saved to the log file. Specify the log file size. Specify the log file location. Click the Advanced tab if you have selected the W3C Extended Log File Format. This is where you can configure Extended Logging Options. Click OK in the Logging Properties dialog box. Click OK in the Default Web Site Properties dialog box.

44. What is OWA? OWA is to access the mail via browser from outside the corporate network. The Outlook Web Access (OWA) client is now nearly indistinguishable from the full Outlook client. The one major component missing is offline capability, but nearly every other Outlook functionality is part of OWA. 45. What is Exchange Active sync? ActiveSync provides for synchronized access to email from a handheld device, such as a Pocket PC or other Windows Mobile device. It allows for realtime send and receives functionality to and from the handheld, through the use of push technology. 46. What is Outlook Anywhere? Outlook Anywhere (previously known as RPC over HTTP) is a method by which a full Outlook client can dynamically send and receive messages directly from an Exchange server over an HTTP or Hypertext Transfer Protocol Secure (HTTPS) web connection. This allows for virtual private network (VPN)free access to Exchange data, over a secured HTTPS connection. 47. What is POP3? The Post Office Protocol 3 (POP3) is a legacy protocol that is supported in Exchange 2007. POP3 enables simple retrieval of mail data via applications that use the POP3 protocol. Mail messages, however, cannot be sent with POP3 and must use the SMTP engine in Exchange. By default, POP3 is not turned on and must be explicitly activated. 48. What is IMAP4? Legacy Interactive Mail Access Protocol (IMAP) access to Exchange is also available, which can enable an Exchange server to be accessed via IMAP applications, such as some UNIX mail clients. As with the POP3 protocol, IMAP support must be explicitly turned on. 49. What is an IPSec policy? An IPSec policy is nothing more than a set of rules that govern when and how Windows 2000 uses the IPSec protocol. The IPSec policy interacts directly with the IPSec driver. The policy tells Windows such things as which data to secure and which security method to use. 50. What are the preconfigured IPSec policies Windows Server 2003 comes with?

Client (Respond Only) Policy Secure server policy (Require Security) policy Server (request security) policy

51. Explain the preconfigured IPSec policies?

The first policy on the list is the Client (Respond Only) policy. This policy is designed to be run on client machines that dont normally need to worry about security. The policy is designed in such a way that the client will never initiate secure communications on its own. However, if a server requests that the client go into secure communications mode, the client will respond appropriately. The next policy on the list is the Secure Server (Require Security) policy. This policy is only appropriate for servers that require all communications to be secure. Once this policy has been applied, the server will either send or accept insecure communications. Any client wanting to communicate with the server must use at least the minimum level of security described by the policy. The final policy on the list is the Server (Request Security) policy. Contrary to the name, this policy can be used on both client and server PCs. This policy will use IPSec security for all outbound security. However, this policy will accept insecure inbound communications. If a client requests a secure session, the policy will allow the client to establish one. 52. What are the options for giving remote user access to Exchange? 1. 2. 3. 4. 5. Outlook web Access POP3 IMAP4 Outlook Mobile Access RPC over HTTP

53. What are the Exchange Server 2003 core services? 1. 2. 3. 4. 5. Exchange System Attendant IIS admin Service SMTP service Exchange Information Store Exchange Installable File System

54. What other services are associated with Exchange Server 2003? Following are the important Exchange Services 1. 2. 3. 4. 5. 6. 7. 8. 9. MS Exchange Event Monitors folders and files of Exchange 5.5 MS Exchange IMAP4 provides IMAP4 services MS Exchange Information Store Manage Exchange Information store MS Exchange Management Exchange management using WMI MS Exchange MTA Stack provides X.400 service to connect Exchange 5.5 MS Exchange POP3 provides POP3 Service MS Exchange Routing Engine provide topology and Routing Engine MS Site Replication Service Exchange 2003 co exist with Exchange 5.5 Exchange system Attendant Provides monitoring, maintenance and AD lookup service

55. What is the default mailbox size in Exchange Server 2003? For Exchange Server 2003 Standard Edition value between 1 and 75 (the default is 18 GB). For Exchange Server 2003 Enterprise Edition value between 1 and 8000 (the default is 8000 GB). Click OK. 56. What is the maximum database size with Exchange Server 2003 standard edition? 16 GB if Exchange Server 2003 sp 1 is installed 75GB if it is upgraded to Server pack 2 57. What is ISINTEG, and where we have to use this? Isinteg is a command-line tool that analyzes and makes some repairs to the Exchange databases. Use Isinteg for problems similar to the following:

Users are continuously connecting to their mailboxes and keep getting disconnected. Users report corruption within their mailboxes.

Users report error messages that are associated with the database not being able to be mounted 58. What is the use of ESEUTIL?

Users report corruption within their mailboxes. Users report error messages that are associated with the database not being able to be mounted Eseutil is more powerful than Isinteg for repairing problems in the database

o o o o

Perform an offline defragmentation. Perform a database recovery. Check database integrity. Repair a database.

59. Where is Eseutil located? Located in windows 2003 support tools 60. What are the different Eseutil modes and switches associated with them? 1. 1. 2. 3. 4. /d to perform an offline defragmentation. /r to perform a database recovery. /g to check database integrity. /p to repair a database.

61. How much free disk space is needed for defragmenting a database with ESEUTIL? Because defragmentation copies the files to a temporary file and then copies the compressed file back to the original file, the process needs a great deal of disk space to do this. To run defragmentation, you need about 110% of your file size available on your disk. 62. What is the command to run the Eseutil defragmentation on a specific database? In Exchange System Manager, right-click the information store that you want to defragment, and then click Dismount Store. At the command prompt, change to the ExchsrvrBin folder, and then type the eseutil /d command, a database switch, and any options that you want to use. Use the following database switch to run Eseutil defragmentation on a specific database: eseutil /d <database_name> [options] 63. What need to be done before performing the defragmentation with Eseutil? It is recommended that you always perform a backup of your data before running Eseutil 64. How to run Eseutil on a computer without Exchange Server? Create a new folder on the computer that does not have Exchange Server 2003 installed. Copy the Eseutil.exe, Ese.dll, Jcb.dll, Exosal.dll, and Exchmem.dll files from the Exchange Server 2003 computers Drive:ExchsrvrBin folder to the new folder that you created. At a command prompt, change directory to the new folder. Run the eseutil command from this folder against any databases that were copied from the Exchange Server 2003 computer. 65. Explain the Message flow in Exchange server 2003. Message flow in Exchange 2003 is as follows: 1. An SMTP host connects to the SMTP transport engine on port 25, or an Outlook client places a message for sending in the database, or an inbound message is received from the MTA.

2.

3.

4. 5.

Regardless of the origin, the message is transferred to the advanced queuing engine. If the message comes from a remote SMTP host, the SMTP protocol engine transfers the message to the advanced queuing engine, whereas if the message comes from a MAPI client, such as Outlook, or from MTA, the store driver transfers it to the advanced queuing engine. The advanced queuing engine then uses the categorizer to process received messages. The categorizer tries to resolve the originator, resolve recipients, and enforce message restrictions. Received messages are placed in one of two queues: a local queue with messages for recipients residing on the server, and an outbound pre-routing queue. From the local queue, the message transfers to the store driver, which is part of the Microsoft Exchange Information Store service, and is placed in the destination mailbox. To transfer messages from the pre-routing queue, the advanced queuing engine uses the routing engine to determine where the SMTP service should send the message. The routing module passes the message to the queue manager that finally places the message in a link queue to be sent through the SMTP service. The name of the link queue corresponds to the name of the destination domain. From the outbound queue, messages are sent to the next routing hop by the SMTP service.

66. What is WINROUTE? WinRoute is an additional tool that shows the link state table for Exchange. Use WinRoute to query a server and view its table, routing groups, connectors, master, address spaces, and member servers 67. What is address rewrite in Exchange Server? Exchange Address Rewrite is the process of rewriting E-mail addresses for all outgoing messages in a special SMTP Virtual servers. Exchange Address Rewrote is especially used in merger or acquisition scenarios where two Exchange Organizations are to be merged into one but, until these two organization are completely merged, every organization uses its own SMTP Namespace while for all outgoing SMTP Messages the new or unique SMTP address space is used. 68. What is S/MIME? Secure Multi-purpose Internet Mail Extension (S/MIME) protects the integrity and confidentiality of e-mail messages. S/MIME protects the message itself, while other forms of protection, such as SSL, protect the transmission channel. S/MIME requires the use of certificates issued through a public key infrastructure (PKI) 69. Where S/MIME supportable? S/MIME is supported by Outlook, Outlook Web Access, or POP3 or IMAP4 clients. Use the following process to use S/MIME for secure e-mail. 1. Obtain a certificate for each user. 2. Enable S/MIME in the e-mail client application. Share and obtain public keys with other users. Users who will send you encrypted e-mail must have your public key. You must have the public key for all users to whom you will send encrypted or digitally signed e-mails 70. What is white space, and how can it be reclaimed? White space is nothing but free space. When the 16 GB database size limit is reached on the Standard version of Exchange and white space must be reclaimed in order to mount the database. If you are running Exchange Server 2003, then Service Pack 2 (SP2) should be installed to raise the limit to 75 GB 71. What is DS2MB? Directory ServiceMetabase Synchronization process (DS2MB process), In short the DS2MB process overwrites new configuration information in the local metabase (the metabase is kind of a registry for IIS) with configuration information that was last set in Active Directory by using the Exchange System Manager snap-in. DS2MB is short for Directory Service to Metabase and the purpose of this process is to transfer configuration information from Active Directory to the IIS Metabase. The configuration is stored in the IIS Metabase instead of the registry mainly for performance and scalability reasons. The DS2MB process is a one-way write from Active Directory to the IIS Metabase, which means that the Metabase never writes back to Active Directory. 72. What is MIME & MAPI? MIME = Multipurpose Internet Mail Extensions It defines non-ASCII message formats. It is a coding standard that defines the structure of E-Mails and other Internet messages. MIME is also used for declaration of content from other Internet protocols like HTTP, Desktop environments like KDE, Gnome or Mac OS X Aqua. The standard is defined in RFC 2045.

With MIME it is possible to exchange information about the type of messages (the content type) between the sender and the recipient of the message. MIME also defines the art of coding (Content-Transfer-Encoding). MAPI = Messaging Application Programming Interface Its the programming interface for email. It is a Microsoft Windows program interface that enables you to send e-mail from within a Windows application and attach the document you are working on to the e-mail note. Applications that take advantage of MAPI include word processors, spreadsheets, and graphics applications. MAPI-compatible applications typically include a Send Mail or Send in the File pulls down menu of the application. Selecting one of these sends a request to a MAPI server 73. What are virtual servers? When would you use more than one? An SMTP virtual server is an instance of the SMTP service running on an Exchange server. It is bound to a particular IP address (or group of IP addresses) and port, usually the well-known TCP port 25. Windows Exchange Servers use the word Virtual in many contexts. To begin with, one physical machine can act as a server for several Virtual SMTP domains, for example ourcomp.com and mergecomp.net. Moreover, in addition to SMTP, one Exchange Server can also control Virtual servers for IMAP4, NNTP and POP3. From another point of view, you could interpret these Exchange Virtual servers as aliases for physical folders in Microsofts IIS. In a completely different context, the term Virtual Server is used in clustering. The Outlook clients connect not to the individual Exchange 2003 nodes, but to a Virtual server with a virtual IP address. 74. What is a Smart Host? Where would you configure it? Smart hosts are used to connect Exchange Server to an external (to the organization) messaging system. Typical use of a smart host involves relaying outbound SMTP email to a non-Exchange SMTP host in perimeter networks; or to an ISP or hosted service provider that may offer functionality like mail relaying and spam and virus scanning A smart host is a common term for a server that accepts outbound mail and passes it on to the recipient. A smart host is a type of mail relay server which allows an SMTP server to route e-mail to an intermediate mail server rather than directly to the recipients server. Often this smart host requires authentication from the sender to verify that the sender has privileges to have mail forwarded through the smart host. This is an important distinction from an open relay that will forward mail from the sender without authentication. Common authentication techniques inc Set Up Private Outbound DNS route mail to Outbound Services by setting up an external DNS server. Select the start Menu > Programs -> Microsoft Exchange -> System Manager Expand the Top Level Servers > your mail server -> Protocols -> SMTP Right click the default SMTP server and select properties 75. Explain Exchange transaction logs? 5 MB for 2003 and 1 MB for 2007 Before changes are actually made to an Exchange database file, Exchange writes the changes to a transaction log file. After a change has been safely logged, it can then be written to the database file. One of the most important components of Exchange server is the transaction logs. Exchange server was designed to write all transactions to these log files and commit the changes to the databases when the system allows. Users can send and receive messages without touching the database thanks to this write-ahead method of logging. When a message is sent, the transaction is first recorded in the transaction logs. Until the transaction is committed to the Exchange database (EDB), the only existence of this data is in the system memory and the transaction logs. In the event of a crash, you lose the contents of the memory and all you are left with is the record in the transaction log. These transaction logs are crucial to the recovery of a failed Exchange server, whether it was a minor crash that required a reboot, or a more catastrophic failure requiring the deployment of your disaster recovery plans. The same goes for other transactions such as received messages, deleted items and messages moved to different folders 76. Explain Exchange transaction logs? 5 MB for 2003 and 1 MB for 2007 Before changes are actually made to an Exchange database file, Exchange writes the changes to a transaction log file. After a change has been safely logged, it can then be written to the database file.

One of the most important components of Exchange server is the transaction logs. Exchange server was designed to write all transactions to these log files and commit the changes to the databases when the system allows. Users can send and receive messages without touching the database thanks to this write-ahead method of logging. When a message is sent, the transaction is first recorded in the transaction logs. Until the transaction is committed to the Exchange database (EDB), the only existence of this data is in the system memory and the transaction logs. In the event of a crash, you lose the contents of the memory and all you are left with is the record in the transaction log. These transaction logs are crucial to the recovery of a failed Exchange server, whether it was a minor crash that required a reboot, or a more catastrophic failure requiring the deployment of your disaster recovery plans. The same goes for other transactions such as received messages, deleted items and messages moved to different folders 77. Which services are disabled in Exchange Server 2003 by default?

NNTP service Microsoft Exchange IMAP4 service Microsoft Exchange POP3

78. Which services are needed to enable Exchange Server 2003 to perform message routing functions?

Microsoft Exchange Routing Engine SMTP service IIS Admin Service

79. Which services are needed to maintain interoperability with previous versions of Exchange?

Microsoft Exchange Event Service Exchange MTA Stacks Microsoft Exchange Site Replication Service

80. What are the services required to run exchange server 2003 Front End Server? 1. 2. 3. 4. Microsoft Exchange Routing Engine; needed to enable Exchange to route messages. IIS Admin Service; needed to enable Exchange routing functionality. The IIS Admin Service is dependent on the Microsoft Exchange Routing Engine. IPSec services; these services are needed if you want to configure an IPSec filter on OWA servers. IPSec services provide security between clients and servers on TCP/IP networks. World Wide Web Publishing Service; needed if you want clients to be able to access OWA or Outlook Mobile Access front-end servers

81. What is dumpster? Dumpster is a storage location for the deleted items from mailbox database or Public folder Database. We can set the dumpster setting by keeping the retention period of Mailbox deletion settings to certain number of days By default it is 18 MB in size and can keep record of deleted items for 7 days.