Internship Report

Bahria Town

Submitted To Prof. Miss Nosheen Talat

Submitted By Ali Fakhar

L3F08BCOM2306 B.COM (HONOURS)

(2008-2012)

Faculty of Commerce University Of Central Punjab

Preface The internship is an indispensable part of Bachelors degree program, because through this training a student comes to know the genuine divergence between theory & practical version of knowledge. A critical prerequisite of internship program is to assemble a report concerning the activities if the organization in which internship is completed by learning executives. Considering its convention & purpose of grooming the best executives of future, University of Central Punjab has prearranged a comprehensive internship training program. All of my class fellows including me were required to work in leading organizations of business world to get firsthand knowledge and practical insight into their administration and operations. So, when I had to select an organization, I opted for Bahria Town (Private) Limited. I consummated my internship at Bahria. The experience of working in a big organization was an adventure in itself. All the employees were tremendously supportive, helpful, knowledgeable and cooperative. All the employees under whom I worked were having an excellent experience. This internship endowed me with grand opportunity to equip myself with knowledge, technique, application and tools used in a manufacturing concern. Since words are the symbols used to convey ideas, I have tried to opt for suitable words to lighter the subject of this report.

Acknowledgment All praises to Allah who is the most merciful and the most beneficent to all. This report is written to fulfill the academic requirement of B.com (Hons). Apart from learning, this is great opportunity for me to pay tribute to those who have contributed not only to this report but also throughout my stay at B.com (Hons) It is a matter of great pleasure & honor for me to express my appreciation to all my respected teachers for importing me the valuable professional knowledge and requisite research skills needed to conduct this study. Their encouragement, guidance and persistent help were indispensible for the completion of this report. I deem it a great honor and privilege to profound sense of gratitude to Mr. Hassan Khalil for his valuable suggestions, inspiring guidance, constant encouragement & help in gaining knowledge about procedures and control applied in different functions of the organization. I am also thankful to all my teachers who compelled me to go beyond the limits of my capabilities and achieve the task that I have accomplished. Without the care, co-ordination, motivation and above all guidance of my teachers, it was impossible to triumph over the difficult task of doing internship and writing an internship report thereof and a special thanks to all my friends, who played an important part in the compilation of this project. I would also like to acknowledge all the people from Bahria Town (Private) Limited for their cooperation, support & leadership for a successful internship program. My heartiest thank to Ms. Nosheen Talat for their help and support during my tenure of internship. These are the people who volunteered their services of this celestial cause, and worked so restlessly to make my internship a success. These people should be commemorated for their devoted effort.

Executive Summary Bahria Town is one of the largest real-estate developers in Asia. Bahria Town has projects in Lahore, Rawalpindi, and Islamabad and is planning to develop projects in Murree and Karachi. There are different phases to the scheme with mini golf course as well. The development of the Rawalpindi Bahria Town has been undertaken in partnership with Malaysian consortia TAK and MAX Corp Bahria Town is the force turning the vision of modern Pakistan into reality. Bahria Town has been shaping landscapes and lives in Pakistan since the company's inception in 1996. Not just building homes, Bahria Town has developed value-added, master-planned communities housing thousands of families enjoying a complete living experience. When complete, projects such as the DHA Valley, Golf City, Garden City, Bahria Icon and many more under development will accommodate more than a million residents and will cover over 1 billion sq ft. Bahria Towns 22,000 employees are delivering USD 6 billion of iconic developments, driving leadership, pioneering innovation and creating a legacy for generations to come. Bahria Town is the prime mover of the Pakistan's real estate and construction sector. As regions largest private estate developer, Bahria Town is delivering iconic developments, driving leadership, pioneering innovation and creating a legacy for generations to come. Landmark buildings, thriving communities, market leading retail offerings and unprecedented investment opportunities. At the cutting edge of urban development on a scale unsurpassed elsewhere in the world. Our world class projects located in Rawalpindi/Islamabad and Lahore epitomize the highest standard of town development ever achieved in Pakistan. Embellishing the covers and insides of worlds leading magazines like the Newsweek International, Bahria Town is an absolutely stunning masterpiece that for the first time has introduced the highest living standards to Pakistan. above and beyond those in many of the gated communities that have become so popular in countries from the United States to Brazil. 1

Bahria Town Logo

Definition of Bahria Town

The word Bahria refers to the navy as firstly Bahria Town (Private) Limited was having joint venture with Pakistan Navy, the purpose of having this name was to develop trust among the people of Pakistan, as a referred Navy name was used. It was the first real estate private organization to link up with Pakistan Navy. Bahria Town is one of the largest real-estate developers in Asia. Bahria Town has projects in Lahore, Rawalpindi, and Islamabad and is planning to develop projects in Murree and Karachi.

History

It all started in 1996 when Bahria Town housing scheme was in traduced in Rawalpindi, then after the success of Rawalpindi phase, in 1997 the chairman of Bahria town decide to launch a housing project in Lahore also, after one year in 1998 Bahria Town was launched in Lahore, as Bahria had a joint venture with Pakistan navy in 1996 people accepted this scheme with trust and worthiness. Today it has been 14 years of success through service. Later the Pakistan Navy opted to leave the project & Malik Riaz Hussain took over. Bahria Town started its operations from Rawalpindi. Today Bahria Town properties in Rawalpindi, Lahore & Karachi stand at a staggering over 45, 000 square acres.

Chairman Message Bahria Town is the force turning the vision of Pakistan into reality. Bahria Towns 20,000 direct employees are delivering iconic developments, driving leadership, pioneering innovation and creating a legacy for generations to come. Landmark buildings, thriving communities, market leading retail offerings and unprecedented investment opportunities. We are making a huge contribution to the improvement of peoples life and opportunities. Discover Bahria Town through the 6 Divisions based on Master Planned Communities, Education, Healthcare, Media, Recreation/Retail and Hospitality. The effects of our value system are far reaching. We have forever raised the standards of real estate development by giving awareness to the customer. The real estate sector has today been formally recognized as an Industry in Pakistan. Investment in over rupee 9 trillion across the past 2 years only in new housing initiatives has activated economy, provided over 100,000 jobs, sustained and developed dependent industries and attracted immense foreign exchange inflow from overseas Pakistanis. Bahria Town has established the national economy by motivating pure foreign investment in the real estate sector. We all owe this to our great people; a nation that has earned the reputation of an aware society that welcomes initiatives, values innovation and rewards quality. The same people make up the happening team at Bahria Town. From officer to senior management and field to the corporate office, every single member of our family is dedicated to live the promise that we have all sworn; continuous improvement in the quality of lifestyle however diverse and demanding! I would like to re-commit here that we shall continue to be the most innovative, pioneering, leading, value driven, choicest option for those who work for the cause, our employees and our customers alike. The world is looking at us today as the preferred investment destination. Lets us all be proud and keep ourselves ready to deliver consistently over and over again. I welcome you all to the Lifestyle Destination that we comprehend as Bahria Town. Malik Riaz Hussain Chairman 5

Company Information

Malik Riaz Hussain (Chairman)

Ali Riaz Malik (Chief Executive)

Directors

Major Amir Ishaq Malik

Salman Ahmed Khan

Zain Malik

Farooq Shahzad

Concept Discover Bahria Town through the 6 Business Divisions based on Master communities, Education, Healthcare, Media, Recreation / Retail and Hospitality. Our innovative offering of self-contained, amenities rich communities created lifestyle options that were the first choice for all. The integration of schools, parks, landscaped grounds and retail centers into master-planned themed lifestyles has proved a winning combination. As master planners, our responsibility is to provide everything people need within easy reach often within walking distance. This means our team includes not just architects but urban designers, traffic planners and recreation specialists. We even have our own department to help plan gatherings and events, fostering a sense of community.

Facts & Figures 1. Largest Private Sector Development in Asia 2. Geographically largest single private sector project launch in Year 2005 throughout Asia. 3. Bahria Town is a self reliant venture which has never sought any government funding for financing its infrastructure and developmental initiatives. 4. We operate Pakistans largest private sector fleet of heavy earth moving equipment with over 2500 pieces worth over 6 billion Rupees. 5. Bahria Town is collaborating with Starwood Hotels for the opening of 2 Sheraton Hotels & a Sheraton Golf & Country Club, which would be the first of its kind in Pakistan. 6. We also have over 22,000 inspired, largest workforce with any private real estate developer. 7. The only housing society in Pakistan with standardized international infrastructure standards 8. The first Real Estate Development and Marketing Company in Pakistan to have a fully integrated Enterprise Resource Planning and Management System. 9. The first Company in Pakistan to deliver a low cost housing project Awami Villas to mitigate the housing crisis in Pakistan. The project cost was three times the cost at which sold, difference was absorbed by Bahria Town. 10. The organization provides employment opportunities for over 1,500 local suppliers and creates another 17,000 jobs associated through supply chain network in Lahore and Islamabad. 11. 100,000 households are dependent on Bahria Town for their sustenance and development through direct, indirect and supply chain associated development. 12. Bahria Town enjoys the largest member base in Pakistan. It has over 200,000 customers, making it the largest real estate developer in Asia. 13. Home Plus is the third largest card company in Pakistan with a member base of over 85,000; belonging to different regions of Pakistan, with a huge response from the rural areas.

Bahria Town Services Economic Development Created direct employment for 22,000 people and 100,000 families. Providing economic sustenance for over 1 Million families through supply chain and associated employment. Driving and injecting foreign investment during these difficult times and building 2 Sheraton Hotels with investment of more than USD200 million. Generated demand for 55 factories from cement, paint, bricks, glass and tiles to aluminum. Bahria Town has paid direct and indirect taxes worth billions of rupees to the government.

Infrastructure Development Delivered and developed Asias largest private housing scheme. Development projects of billions of rupees which have introduced a new lifestyle to the nation. Bahria Town maintains its indigenous project development department with equipment worth more than Rs. 6.5 billion. Delivered communities the size of cities with complete infrastructure including grid stations, hospitals, schools, recreational facilities, security, civic amenities, utilities, emergency services and futuristic lifestyle in a gated community. Committed to bridge the annual deficit of 700,000 houses by providing housing solutions starting from Rs. 3.5 Lakhs, catering to all socio-economic classes.

The theme behind Bahria town is unparalleled success is its unique development ideology that serves the resident in a good manner. The services and infrastructure includes: Masjids: Masjids are the important part of our religion and a symbol of Islam, Masjids reflects the traditions of our religion so according to that, Each sector of Bahria has a separate Masjid, along with spacious Jamia Masjids to host large gatherings. Beautiful design and unique architectures provide a great Islamic ambiance.

Parks: Parks of different shape and sizes at Bahria town, gives a look of a city of gardens. Green trees and shrubs, flowers and lawns provide the necessary reliefs from day to day stress of modern life. Beautiful birds and small animals are also kept in the parks, for the pleasure of children and adults.

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Telephone Exchange: As Bahria is different from all the other societies, so its having its own state of art and design, telephone exchange at Bahria town is capable of providing trouble free services to its residents. High speed broadband internet and cable connections give the luxuries and connect the residents to the world in seconds.

Services: Bahria town has an efficient staff and a disciplined arena of workers, and its ensure that it provides its residents with all the basic necessities and services of life, and to give its residents easy and comfort. Transport System: Bahria towns own transport facility is a revolutionary idea for the

convenience of its residents. Bahria town is providing its residents a transport system that is safe, accessible, and efficient. For this Bahria town has acquired a modern fleet of imported buses to provide easy movement to and from different locations in Bahria town itself and also to different areas of the city.

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Security System: Provision of securities in all Bahria town communities is the top most priority of Bahria town management. Apart from independent police stations, Bahria town is having its own internal clock free security system with mobile vans and trained personnel who constantly guard their designated vicinities. There are special surveillance cameras to ensure the secure and peaceful environment for the residents. Our priority is to save guard your lives and belongings at any cost.

Maintenance Service: Bahria town provides 24/7 free maintenance to its residents. As the help is only one call away from you and we will try our level best to ensure that you are fuly satisfied by our services. Our specially trained staff reaches your doorstep to fix any problem related to electricity, gas, water supply immediately.

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Topography: The unique facet of the development in Bahria town is how natural topography has been incorporated and integrated with the infrastructure development, which makes our projects unique by emphasizing the beauty of the project contrasting with the beauty found in nature.

Expressway: An expressway has been completed to connect phases 7, 8 , 9 Bahria town to GT Road in 5 minutes. This 210 feet large wide highway has been completed in a remarkable time of 3 months.

Road Networks: While finalizing the urban planning of its projects. Bahria Town management focuses on the road network with Main Boulevard. Bahria is constructing many roads to connect with the main areas. 13

Hospital: to provide excellent medical care and support to the community, hospitals with state of the art equipment are fully functional in Bahria town Lahore. Having emergency care units which are working 24 hours a day with the availability of ambulance services. Facilities: Nephrology, Cardiology, Gynecology, Orthopedics, Dental Surgery,

Dermatology, Eye Department, Renal Transplant, Bone Marrow Transplant, Open Heart Surgeries, 24 Hours Emergency Care Units.

Education: Bahria town school is providing an environment which is not only conductive to learning and character building, but where students are prepared for the responsibilities, opportunities and challenges of life. Currently school has more than 1000 students enrolled. The Bahria Town School is affiliated with Agha Khan Board for matriculation and university of Cambridge International Examination for OLevels. The school encourages students to be involved in extra curricular activities to broaden and complete their education. The outstanding faculty is closely involved with the students, not only in the classroom, but as coaches, advisors, mentors and friends. They foster an atmosphere that encourages students to engage in rigorous intellectual activity and independent thinking. 14

Akhter Saeed Medical and Dental College: Akhter Saeed Medical and Dental College in Bahria Town Lahore is established with the aim of providing state-of-the-art medical education and produce graduates with highest academic, cognitive and psychomotor skills. It endeavors to produce not only doctors but altruistic and empathetic physicians who will serve as a beacon of hope and benevolence for the deprived and serve as role models for future generations. Highest standard of teaching, training of medical student and patient care is aimed. Balanced program of integrated problem based learning and continuous medical education will be followed to keep the students abreast with the latest development in the field of medicine. Culture of research will be inculcated in both students and teachers of the institute, later on embarking on post graduate medical and nursing education in planned.

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Retail (Mall Of Lahore) Mall of Lahore embodies traditional architecture but yet it is modern, spacious and luxurious. Mall of Lahore is the nations largest retail and entertainment complex. Along with an extensive range of retail, restaurants and entertainment options, there are many unique features to the Mall unlikely to be found in any community. What do the worlds hottest and most sought brands like TAG Heuer. Nike, NEXT, Accessorize, Osim, McDonalds, Mothercare, ELC, KFC, Movenpick, Bumble, Mantra, Baby Shop, Levis, Hub Leather and Khaadi have in common? Of course, other than their huge fan followings. The festive Food Courts as another crowd puller, offering the choicest international restaurants and cafes, along the local traditional cuisines catering to all tastes and palates. The Mall of Lahore with its solid infrastructure is a part of Pakistans first Smart Building the park lane Tower. Being a Smart Building, the facility features the most recently invented high technology management surveillance and safety and security features. Designed to change the way people shop, do business and live in Pakistan, the shopping mall, corporate offices, club house, food court, child care centre, swimming pool, gym and common areas are functional now. It is simply the Good life. The mall will contribute to an astonishing new consumer culture.

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Projects: Safari Villas Lahore A city with a city, Bahria Town Lahore is an extraordinary real estate development that is a complete metropolis in itself. Especially designed to offer all the facilities desirable in a residential area, Bahria Town Lahore is providing an astonishing lifestyle to its residents through a fusion of parks, Masjids, school, hospital, zoo commercial area and high class community centre. Just 30 minutes drive from the Mall; Bahria Town Lahore is located along the canal over a vast expanse of land. Away from the usual hustle & bustle of the main city, Bahria Town Lahore is a fully developed community providing all world class and unmatched facilities to its residents where hundreds of families are enjoying a peaceful, secure and compelling lifestyle. Bahria Town Lahore is setting a new standard in community development in Pakistan. Bahria Town Lahore offers following lifestyle options: Sector A Sector B Sector C Canal View Executive Lodges Safari Villas Overseas Enclave Ahram-e-Misr Bahria Orchard Oasis Park Lane Tower

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Executive Lodges: Executive Lodges is a unique concept of luxury living. Away from the hustle and bustle of ordinary metropolitan lifestyle, these farmhouses of size 4 Kanal and 36 Kanal are available for sale. The surrounding of this beautiful neighborhood provide you a charisma to live nearest to the nature. These beautiful farmhouses are guarded by security experts of Bahria town day and night.

Ahram-E-Misr: Ahram-E-Misr Lahore is an extraordinary new concept in modern day living. Bases on the civilization of ancient Egypt, the whole community reflects the rich Egyptian architecture in an opulent style. Supplemented by truly world class set of services available to the resident of Bahria Town Lahore, Ahram-E-Misr is simply a class above the rest. Life size structures of Sphinx and Cats in each street make this whole community give a look of Egyptian Lifestyle.

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As a mater of fact Ahram-E-Misr reflects the Egyptian culture and lifestyle but the facilities available in it are really modern and up to the mark with the 21st Century. It not only gives its residents the high lifestyle but also give them a relief from the crowdie and noisy Lahore Streets. Bahria Town ensures that its resident live in peace and have no problem issues regarding their living in Ahram-E-Misr. Oasis Bedian Road: Oasis Bedian Road Lahore offers exclusive Farmhouses available in different sizes and designs. Oasis will change the concept of farmhouse living in Pakistan forever. Away from the ordinary hustle and bustle of the city. Oasis will provide an ultra luxurious living opportunity in the midst of tranquil and peaceful environment. All the modern facility, Bahria water supply, Bahria own Electricity supply, its own sewerage system makes stay of the resident of Oasis Bedian Road, a masterpiece.

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Bahria Orchard: A land of style and a resident of elegance are the best homes you can find in Pakistan where every unit waves the latest in luxury and let you live in the most a bit lifestyle with the fairy tale surrounding.

Spanning and springing green field earth embracing cover of yellow flowers with the sudden contrast of dusty roads, unavailability of electricity and modern amenities sure have many a times shelved our yearn to live in the country side. It has always being the question of choosing between our modern and demanding lifestyles and the goodness of the natural bounties. Bahria orchard is that fairy-tale land bringing our dreams to reality. Enter Bahria Orchard through a dramatic gate house. The entrance boulevard winds itself through a wonderfully themed landscaped park. A cool, calm breeze consistently caresses your mind and soul and invites you to savor the gentleness of nature.

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Designed as a golf course community; Bahria Orchard is nestled into nature green residential spheres. Each sphere high-end amenities and miles of jogging and biking traits. A Golf and Country Club will offer riding Stables and a spectacular eighteen-hole championship golf course.

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Customer Support Centre: To yield the desired results and to save its customers with the highest standards of customer services BahriaTown management continuously in the phase of revamping its offices. The design is conceived keeping in mind the circulation pattern of typical visitor or a customer. Its a combination of efficient and functional work spaces. The exterior as well as the interior can be termed as contemporary whereas the function is packaged with aesthetics to create a statement. This office also clearly defines Bahria Towns commitment and seriousness towards its customers and the stop one of its kind solutions provides a perfect interface with the Bahria Town Management and the customer. The customer can address all of his needs under one root in the shortest possible time.

The office is primarily divided into 3 zones: Customers greeting and waiting area, customer service centre (ground floor) and the back-end support office is located on the first floor along with a series of meeting rooms, central record / archives area. Information Technology and some Senior Management Offices.

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A state-of-the-art waiting area has been designed to cater to the numerous visitors visiting the Bahria Town offices on daily basis. This waiting area consists of a seating capacity of more than 150 seats along with sales and marketing stations for impromptus sales and for providing basic information on new or future projects. The visitor inside as soon as his number flashes. While walking through the bridge connecting the waiting area to the teller counters the visitor is guided by blue led lights towards the reception which in turn guides the visitor to the designated teller counter. The upper deck consists of a record room using moveable and modular filing system. An electric elevator connects the record room with the tellers area vertically thereby maintaining complete confidentiality. Departments like finance, It Internal Audit management Offices and meeting rooms are situated on this floor.

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Welfare Projects Providing daily free meals, twice a day, to more than 150,000 people throughout Pakistan under Bahria Town Dastarkhawan. Thousands benefit from free medical treatment ranging from dialysis to open heart surgery, bone marrow transplant to general treatments in 3 large Bahria Town Trust hospitals. Mobile dispensaries providing free medicines in rural areas. Regular financial support to Al-Shifa Trust, Shaukat Khanum Memorial Trust, Sahara Trust, SOS Village and many more welfare organizations. Running centers for over 4,000 orphans with educational and lodging facilities. Conducted combined marriages of more than 4,500 couples. Providing micro-finance loans to students in Rawalpindi Agricultural University. Running various schools, institutes and colleges in different cities and villages with more than 7,000 students. Always at the forefront in helping the nation in times of natural calamities & unfortunate incidents such as current destructive floods, the 2005 devastating earthquake, Margalla Tower & fire at the Marriott Hotel and Ghakhar Plaza Rawalpindi. Also led many relief teams for the aid of IDPs, which provided financial, medical & food assistance. Medical Camp established at Swabi has served over 30,000 patients already. Always at the forefront in helping the nation in times of natural calamities and unfortunate incidents such as: The 2005 devastating earthquake, Margalla Tower. Fire at the Marriott Hotel and Ghakhar Plaza Rawalpindi. Also led many relief teams for the aid of IDPs, which provided financial, medical and food assistance. Medical Camp established at Swabi has served over 30,000 patients already. 24

Financial Analysis of Bahria Town

No company can remain in business if it cannot sustain and grow its profits. Bahria Town (Pvt) Limited is a Pakistan based Organization. It provides services such as giving luxurious homes and giving a high standard life to its customer. If Bahria Town wants to become a premier Real Estate Organization and to satisfy its residents, it itself needs to become a profitable organization, that not only has growth in profits, increase its assets but also are satisfying many residents across Lahore and Rawalpindi. The report provides a comprehensive insight into the Organization, including business structure and operations. As concerned with the financial analysis of Bahria Town financial statements. I analysis them and give my opinion is this report about the financial position. The balance sheet and other statements of Bahria Town are presented in this report.

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2006

1. Current Ratio = Current Asset Current Liabilities

5817265468 441282861

= 13.18

2. Current Asset Current Liabilities = Working Capital 5817265468 _ 441282861 = 5375982607

3. Acid Test Ratio = Current Asset Inventories Current Liabilities = 5817265468 627863 441282861 2008 = 13.18

1. Current Ratio =

Current Asset Current Liabilities

7612479491 90260790

= 84.33

2. Current Asset Current Liabilities = Working Capital 7612479491 _ 90260790 = 7522218701

3. Acid Test Ratio = Current Asset Inventories Current Liabilities = 7612479491 9131788 90260790 30 = 84.23

2009 1. Current Ratio = Current Asset Current Liabilities = 7996267390 83278568 = 96.01

2. Current Asset Current Liabilities = Working Capital 7996267390 _ 83278568 = 7912988822

3. Acid Test Ratio = Current Asset Inventories Current Liabilities = 7996267390 9131788 83278568 = 95.90

Revenue 2006 2008 2009

Fixed Assets 1502025371 30911340 142348920 995337720 270217768 273802835 394924500 388408096 285700638

Profit

Total Assets Total liabilities 5959614388 5959614388 7886282326 7886282326 8281968028 8281968028

9E+09 8E+09 7E+09 6E+09 5E+09 4E+09 3E+09 2E+09 1E+09 0 Revenue Profit Fixed Assets Total Assets Total Assets

2006 2008 2009

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Internship activity

As I started my internship in Bahria town on 9 August 2010, I started performing small activities like going to the 1. First got introduction to the Accounts Department. 2. Accounts Manager gave a brief introduction and orientation about the department and its activities. 3. Explained me the procedure from booking a plot up till its possession has been given to the residents. 4. Got knowledge about the installments where they are implemented and how much down payment customers have to pay. 5. How to maintain records. 6. Took a sample of 4 to 5 customers and check the system implemented from date first till the plot has been given to the residents. 7. Handling of petty cash. 8. Going bank for deposits or clearing. 9. Helping the accountant while calculating income tax 10. Maintaining ledgers. 11. Checking bank payment vouches and cash payment vouchers.

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THINGS I LEARNT FROM INTERNSHIP:

1. How to communicate with people. 2. How to work as a team. 3. Always push your limits. 4. Be disciplined 5. Me punctual 6. Do your work as required. 7. Dont be over smart. 8. Be professional. 9. Dont judge people by their faces. 10. Dont argue with your seniors. 11. Always try to learn and gather as much information you can get. 12. Gained experienced 13. With great power comes a great responsibility. 14. Dont be rude with the lower staff. 15. Where there is a will there is a way.

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SWOT ANALYSIS

STRENGTHS Bahria Town (Pvt) Limited is considered to be a very successful organization in the financial circles. Its place where the residents find themselves safe and are mentally peaceful. Some of the major strengths: Excellent Housing Scheme. Giving luxurious of life in affordable prices. Wide network of offices and Help Center. Goodwill and trust of the Bahria Town Lowest markup is charged On-line booking facility for overseas. Is a reputed organization.

WEAKNESSES Bahria Town has also some weaknesses. But these weaknesses are much less than the strengths. Following factors need attention of the management: Most of the employees are overloaded with work. There is uneven distribution of work and promotions are not very timely. It is slow in the introduction of new services. Skill set of employees is not up to mark as there is no job rotation OPPORTUNITIES Bahria Town has grown up its business with a very high pace and it has got tremendous popularity, even with in a very short span of time. There are many opportunities for Bahria Town and by availing that it can stand amongst the top Organization of the world. Expansion in branch network Extension of International network of the branches. THREATS Political instability Increase in competition with other real estate organizations Terrorist image of the country Uncertain economic condition Slow product development process Change in Govt. policies 34

RECOMMENDATIONS

Bahria Town (Pvt) Limited is a well-known and successful Organization in real state sector, it is said, nothing is perfect in the world, and there is always space for deficiencies: In order to compete with the other organizations. Online services should be excellent as we can see the growing competition among other organizations. It should acquire the services of the highly qualified people accompanied by lucrative incentives to promote its status as desirable in the next millennium. In order to market its products it should accentuate to give advertisements on both print and electronic media. The quality of human resource lies at the centre of every organizations success and no doubt Bahria Town (Pvt) Limited is fully aware of the importance of a satisfied and well-trained work force that gives completive advantage but the problem which I have observed is that employees of at lower level dont have enough knowledge. So the policy should be to continually encourage its employees for their knowledge enhancement about their work. The state of the art training and development centre at Bahria Town should arrange workshops and seminars for employees at every level to empower them professionally. Bahria Town (Pvt) Limited operates as progressive and adaptive organization maintaining dynamism and flexibility in all facets of its operations but in this era of stiff competition it should consider to launch new services to attract the customers. Their aim should remain to provide customers with value pricing and to ensure that quality of their portfolio is never compromised despite market pressures. Try to establish effective communication between top-level management and executive. A research cell should be established that continuously try to gather information about the present action about its competitors and expected future actions. Management should increase the branch limit of expenditure to fulfill the necessary expenditure of personnel relation. Every year some of the employees should be sent for training to other countries and employees from other branches should be brought here. Employees Training programmed must be introduced on continuous basis so that Employees have understanding with the latest developments especially with the customers. 35

CONCLUSION

As I have studied and analyzed Bahria Town I found out that this an excellent organization, as far as its working, management is concerned. First of all there is no directive style in the management of Bahria Town which shows that there is decentralization in the company and every manager can take decision according to the situation. Bahria Town is providing their customers with wide range of services including online booking, and easy installments. This shows that Bahria Town is taking good care of their customers. Bank Bahria Town made heavy investments, towards enhancing its capabilities. Bahria Town is well positioned to meet client needs, with improved competitive advantage. When I conduct comparative analysis with other organizations I found that it is somewhat better than others, and from the analysis of previous year I concluded that it is improving and in 2010 profits are more than the previous year and it is gaining good worth in Pakistan and more and more people are coming to them due to their customer oriented quality services. We can easily see on the Gate the message that Your Lifestyle Destination. Almost all the classes of society are influenced by their affordable rates and offering luxurious lifestyle because they are getting many things by paying less. Awami Villas are also very much popular among the people and more and more people are interested to buy them due to their secure and luxury in affordable prices. All these things reflect the Bahria Towns motto that YOUR LIFESTYLE DESTINATION. And it really is our destination. In the last I think that this Internship built good traits in my personality such as awareness of the organization, participating in group discussion, good communication skills with customers. Although, a period of six weeks is not enough to learn the complex operations of a company yet, I have made efforts to converse them comprehensively in this report. My educational career really concluded my capabilities and logical concepts through my internship in Bahria Town. The internship training provides a surface to obtain better knowledge about commercial operations and to get sound experience for practical stage. It enables the student to polish their abilities and to groom up their personalities. I hope that you will be glad to know about Bahria Town operations and its activities in my report, which creates sense of understanding about real state organization in a new dimension.

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References: Annual Report 2006-2009 www.bahriatown.com/ en.wikipedia.org/wiki/BahriaTown BahriaTown Orchard. 18 Km Raiwind

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