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Ghulam Mustafa

Profile
Experienced results oriented quality professional with exceptional abilities to work & deliver on own initiatives & as a part of team as well. Track record of significant achievements & consistent high performance in quality assurance, food safety, SHE & plant operations with major outcomes in 3-D quality ranking, cost reduction, wastages control & plant efficiency

Achievements
Worked as Vital team member to achieve 100 % quality results for last four months (2010) in PEPSICO Internationals monthly quality reporting (1st time in companys history) 2nd position in West Asia Business Unit (WABU) Quality challenge in 2008 (as Vital Team member) Successful implementation of concentrate wastage reduction plan leading to the saving of 150,000 per year 5% Increase in line efficiency of RGB plant leading to the saving of 50,000 per year Supplier development leading to savings in materials cost like sugar, closures, labels etc 1st position in West Asia Business Unit (WABU) Quality challenge in 2007 (as Team member) Successful execution of fire alarm & suppression system at 03 locations in the company as a team leader. Innovative bottler award 2007 by PEPSICO International in 2007 (as team member) 2nd position in Certified Quality Professional PGD

Now a days working on: Implementation of ISO 9001:2008 Quality Management System (40 % completed) Implementation of ISO 22000:2005 Food Safety management System (50 % Completed) Implementation of Gemba Kaizen leading to six sigma (50 % Completed) Supplier Development (On Going) Value stream mapping (Awareness Sessions)

Professional Career
Najran Mineral Water Company Pvt. Ltd. Mar-2011-To-Present Assistant Manager Quality Assurance & Safety Responsible for following; Responsible for leading all suppliers concerning quality issues, access findings of quality audits, maintain quality standards and strategize against customer quality complaints. Review, finalize, implement and update departmental policies and procedures. Control and review quality related issues with local, regional and international suppliers. Address media and customer enquiries in collaboration with Marketing and Communication Department related to the quality and ingredients of served products. Investigate and strategize against the customers quality complaints related to raw material and ingredients. Review monthly Quality Assurance Report summarizing the quality performance of Supplier and Distribution Centers and propose action plans accordingly. Design, development & implementation of ISO 22000 in the whole facility. Design, development & implementation of safety, health & environment (SHE) system by covering fire safety, employees safety with appropriate preventive & corrective measures. Planning, monitoring & reporting of internal monthly audits of FSMS & SHE. KPI development for strengthen the system and to streamline the core job. Training & development of staff (150 in production & 1000 in the company) regarding quality, food safety & SHE. To ensure the integrity of all incoming raw & packaging materials prior to release for consumption.

Riaz Bottlers (Pvt.) Ltd. (Franchise of PEPSICO International) Mar 2009- to Feb-2011 Quality Assurance and Safety Executive Responsible for following; Implementation & maintenance of PEPSICO QA system in the beverage chain covering the quality management of 180 million liters of beverage per year with 41 SKUs (from suppliers to consumers). Operations management of returnable glass bottles plant (57 persons & 45000 bottles per hr) Development, implementation & maintenance of AIBI (American Institute of Baking International) beverage food safety management system in the company. Design, development & implementation of HACCP in the beverage chain Development, implementation & maintenance of microbiological control (sanitations, testing, analysis & reporting) in the food chain as Shift Executive. Planning, monitoring & reporting of internal monthly audits of FSMS & SHE. KPI development as described by Roland Berger a World wide consultancy firm. Training & development of staff (200 in production & 1500 in the company) regarding quality, food safety & SHE. Raw material planning, all shifts quality review & wastages data analysis. Formation of Quality circles in case of high intensity problems. Developed Wastages Control Program, which led to wastages reduction. Calibration of equipments in accordance with the international standards. Warehouses and Market Visits to ensure the consistent quality product. Monthly auditing against departmental performance sheet (covering all the KPIs).

Riaz Bottlers (Pvt.) Ltd. (Franchise of PEPSICO International) Quality Assurance Officer

Dec-2006 to Mar 2009

Skillful in implementation of ISO 9001, 17025, Food Safety System (HACCP); Documentation, Checklists & SOPs and their implementation, Root cause and failure analysis, Statistical process control tools, corrective/preventive action plans aiming to zero defect/reject. Implementation & monitoring of GMPs, GLPs & conduct internal QA audits. Adequate knowledge about high tech equipments, i-e, beverage filler & mixer, PET Bottle Blowing Machines , Reverse Osmosis & Water treatment system, sugar dissolving process & all other lab equipments including Spectrophotometer, Refractometer, Secure seal tester, pH meter etc. Excellent communication, presentation and training skills. Customer and supplier handling, performance and auditing skills. Well versed with MS Office and Project. Minitab and Business intelligence software/s (EDW, Oracle, ERP).

Professional Recognition . ISO 17025: Lab Accreditation, Documentation & Implementation ISO 9001: Quality Management system. ISO 22000: Food Safety Gap analysis, Minimum Mandates, HACCP & GMPs. Kiazen, Quality Circle, PDCA Cycle and 5-S.Successfully completed one day Training Course about implementation of modern concepts of quality. Successfully completed following in house trainings by Pepsi Co. o Bottlers Quality Training. o Foreign Matter Risk Management. Fire safety & First Aid: Successfully completed one day Training Course about fire safety & first aid with practical. Rules of work: Successfully attended 1 day workshop on rules of work (a famous writing of Richard templar). Project Management: Successfully attended 1 day workshop on Project Management by a Project Management professional.

Academic Career
PGD Certified Quality Professional B.Com D.A.E (Chemical) Matric 2010 2010 2006 1995 National University of Science & Technology 67% (Stood 2nd in class) Punjab University, Lahore 57% Punjab Board of Technical Education Lahore 61.18% Board of Intermediate & Secondary Education D.G.Khan 83 %

Additional Skills Highly confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance. High personal integrity, and able to relate and create trust in all. Persistent and flexible approach to the mutually beneficial achievement of business plans and personal goals of staff, suppliers and customers System skills like MS Office, Minitab, EDW (impromptu & power play), ERP

Interests
Reading books, watching current affairs, playing table tennis & attending new technology Expos.

Personal Data Address: E-mail: LinkedIn Profile Cell #: Skype ID Languages Reference Available on request

Najran Mineral Water Company, Jurba, Najran, KSA patriot19472001@yahoo.com http://sa.linkedin.com/pub/ghulam-mustafa/24/131/b76 +966 566 457419 patriot19472001 English, Urdu, Arabic, Hindi, Punjabi, Saraiki.

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