M/s ergo comforts Belgaum.

TITLE OF THE STUDY

A
INPLANT TRAINING REPORT
ON
“Organizational Study”
(M/s ergo COMFORTS, Belgaum.)
Submitted in partial fulfillment of the
Requirement for the award of degree of

BACHELOR OF BUSINESS ADMINISTRATION

A Training Report Submitted by
VISHWANATH.R.CHONNAD
BBA IIIrd sem
Under the guidance of
Internal guide Organization Guide
Sunil B. Desai Gajanan M. Nagarkatte
M.Pharm,M.B.A. B.E.Mech
Submitted to
Karnataka University Dharwad

BET’s
BHARATESH COLLEGE OF BUSINESS ADMINISRATION
BELGAUM -590014
2007-08
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Objective of the study:

The study of Management science in classrooms must be supplemented by

practical aspects of business world.

This is to make management education meaningful. The present project work is

study of organization to understand the student

1. Knowing the structure and purpose of an organization.

2. To understand the nature of ownership.

3. To study different departments and their functions.

4. The products produced and marketed by the organization and marketing areas.

5. Management philosophy of the organization.

6. . The unique features of organization.

The study is meant for one month duration and undertaken at M/s
ergo comforts, furniture manufacturing company Belgaum.

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Acknowledgement:

The project student expresses his gratitude to M/s ergo

comforts, Belgaum. For having given permission to do the project work.

He expresses thanks to Shri Gajanan M.Nagarkatte.

Managing partner of M/s ergo comforts Belgaum. For sparing his valuable time
for discussing on various aspects of business unit. They also have to certain
extent made an impact on my mind as to how one should work in an industry. I
will be indented to them forever. The employee at M/s ergo COMFORTS
Belgaum. During my research period, have played a vital role in showing me
what the corporate life actually is all about.

The project student is grateful to Principal Sunil Desai and Prof

G.M. Shetti of Bharatesh College of Business Administration for giving guidance
in the project work. He also thanks the person helping him for the project work.

Belgaum Vishwanath.R.Chonnad

Date 15/01/2008

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CERTIFICATE

This is to certify that Mr.Vishwanath.R.Chonnad B.B.A.3rd sem

student of Bharatesh College of Business Administration Belgaum has undertaken
the organization study project work from 12th Dec 2007 to 11th Jan 2008.

During his project work at our organization. I found him sincere and
hard working.

I wish him all the best.

Place: Belgaum

Date: 11/01/2008

Managing Director

Gajanan M.Nagarkatte (B.E.Mech)

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CERTIFICATE

This is to certify that Mr.Vishwanath.R.Chonnad, student

of Bharatesh College of Business Administration, Belgaum has successfully
completed his project on In-plant training (Organizational Study) M\s ergo
COMFORTS, Belgaum and submitted to Karnataka University, Dharwad in
partial fulfillment of regulation of Bachelor of Business Administration.

Project guide Principal

(Prof. Sunil.B. Desai ) ( Sunil.B. Desai )

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Methodology:

The project study has been undertaken by wishing the organization. Discussing
with manager and other officials in the organization.

This also includes study of literature supplied by the organization.

The study has been divided in to 3parts

A] General aspects.

B] Profile of the organization.

C] Utility to the project work student.

A questionnaire prepared and collected the necessary data relating

to the project work.

Limitations:

Since project work has been confined to 30 days, the project work
could not be taken up in detail. However the necessary data required for the
project have been collected to have reasonable understanding of the project.

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Executive Summary:

The present project work has been done on respect of organization

study for 30 days during Dec-Jan, winter section of 2007-08 at Ergo comforts
Belgaum.

The study has the scope of

• Understanding practical aspects of business world.

• To understand correlation between theory and practice of business world.
• To study the structure of the organization, different departments at their
functioning.

The project work at M/s ergo comforts enlightened the

management student in the following manner.

• Any size of organization can succeed in its business adventure provided the
business unit works on principles of the business management.
• It is the persons behind the organization count very much because the success
depends upon their dedication in discharging their responsibilities.
• It is the personnel (human factor) is very important to make other inputs like
money, machines, materials to be more productive.
• M/s ergo comforts Belgaum has been led by Shri Gajanan Nagarkatte, who is
technically qualified engineering and having business experience has been key
factor in success of Ergo comforts.

• Always considering consumer is king and giving importance to quality in work

has demonstrated that

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“Quality increases market”

WEEKLY REPORT

Duration Task Time

1st Week Visited the unit and discussed the project work with 5 hours
owner of the organisation. Prepared work plan and (Daily)
looked into production area, assembling area and
(12 Dec 07
showroom.
to 18 Dec
07)

2nd Week Started writing the profile of the unit after discussing 5 hours
with the organisation guide. The guide explained about (Daily)
the products and customers, also marketing of goods as
(19 Dec 07
per customers needs.
to 24 Dec
07)

3rd Week The owner discussed flowcharts from receiving the 5 hours
orders, manufacturing, dispatching and receiving the (Daily)
payment. Also explained maintaining customer
(26 Dec 07
relationship in promotion of business.
to 1 Jan 08)

4th week Discussed he project work report draft copy and 5 hours
finalized the project report consultation with (Daily)
organisation guide of M\s Ergo Comforts and college
(2 Jan 08 to
internal guide..
10 Jan 08)

College Guide Organization Guide

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Sunil.B.Desai Gajanan M. Nagarkatte
M.pharm,M.B.A. B.E.Mech
Table of Contents:

Sl.No. Chapter Page. No

1. INDUSTRY PROFILE 10

2. COMPANY PROFILE 12

a. VISION
b. MISSION
c. QUALITY
d. STRENGTH

3. PRODUCT PROFILE 19

4. THE McKinsey 7-S FRAMEWORK 26

5. ORGANISATION CHART 28

6. DEPARTMENT FUNCTION
AT M/s ergo COMFORTS 29

7. QUALITY CONTROL DEPARTMENT 34

8. SWOT ANALYASIS 38

9. CUSTOMERS OF
10. M/s ergo COMFORTS 40

11. PROBLEMS AND SUGGESTIONS 41

12. MY EXPERIENCE IN
13. M/s ergo COMFORTS 42

14. CONCLUSION 43

15. BIBLIOGRAPHY 43
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Industry Profile:

The furniture industry in India is considered as a "non organized" sector, with

handicraft production accounts for about 85% of the furniture production in India.

The furniture sector in India only makes a marginal contribution to the formation
of GDP, representing just a small percentage (about0.5%).

Among all the types of furniture used, office furniture segment is the one that
boasts the most important companies, both from the point of view of size and of
the technological innovation of the production. The furniture industry employs a
total of around 300,000 workers.

The total production of furniture in 2001-02 ( according to Annual

survey of Industry) was USD 3580 million.

Foreign trade picture with regard to furniture is not very impressive. In 2000,
India ranked 48th among furniture exporters and 49th among importers. This
situation can be explained by he high import duty applied, and on the other hand,
from the low technological level of Indian companies and the local tastes and
traditions that influence the style of the products offered, making them difficult to
export.

According to data for index of industrial production, as many as 14 of the 17

two-digit industry groups have shown positive growth during the month of
January 2005 as compared to the corresponding month of the previous year.
The visible consumption of furniture is estimated to be 15 USD per year per

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inhabitant but this average hides wide variation in populations and in cities.

Usually, a manufacturer or a craftsman has his own stores where he

presents products. Consumers choose in the store or order modified furniture.

India presents a favourable outlook to sell furniture and one

expects the furniture industry to grow further in the coming years. Two important
reasons for this are:

First India's large size and; Secondly, Indian tastes have started
to be more refined and Indian people are looking for more western furniture style.
The prospect of the furniture sector in India seems positive.

A recent on-field UEA research , co-funded by the European

Commission, has allowed to identified some 150 Indian companies (furniture
manufacturers and retailers but also banks, hotels, enterprises) wishing to start
commercial and/or industrial co-operation with European counterparts. Their
company profiles are quite complete.

Legislation on various ways of setting up business and on intellectual property

rights exists as well as a lot of advantages for foreign companies to establish
business alone or with partners in India . Indian government is continuously
taking steps to minimize entry-exit barriers for foreign companies and
government is facing pressure to liberalize the duty structure. Further, in
comparison with other countries such as China and Mexico, where the time
required to start a business is less, India still involves more legal fulfillments.
Hopefully, in coming years these shortcomings will be done away with.

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Company Profile:

M/s ergo comforts Belgaum is a partnership furniture

manufacturing and trading organization. It was established in the year Dec-2003.
There are two partners

1 Gajanan M. Nagarkatte. (B.E.Mech)

2 Akalanka Bharamgouda. (B.E.Mech)

It has employed 12 persons in addition to casual labor ranging

from 20 to 30 in doing general work. Multidisciplinary teams of the highly
trained and experienced professionals mangers and technologists. It has an
infrastructure network and a strong oversea presence. The company position of
strength has been attained by its focus on technological advancement through
continuous R&D. Our company has complete manufacturing line as well as the
skilled workers. Over years we produce the furniture in line with the national
standard, building a good reputation upon the strict quality management. Our
products mainly include various office furniture, study desk, computer desk, book
cabinet, home furniture etc in addition; our company also designs a series of high-
tech study desks for children, who will get benefit for back and sight.

We adhere to the principle of "High Quality, Customers First". We

have an excellent working team and good management. Through our continuous
effects, we win high praise from customers. Our products are good in quality,
beautiful in design, and reasonable in price. Presently our products are warmly
welcome by many schools, companies, government institutes as well as families.
You also can visit our company. We will provide the best services.

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We offer a stunning and unique range of products to provide the best solutions to
all your furniture needs- for your home, office or showroom. M/s ergo
COMFORTS is a company with its countrywide reputation for delivering the best
quality furniture items which are easily cared for and available at some
unbeatable prices. We have successfully created a niche for ourselves as a reputed
manufacturer and service provider of peerless repute. At present, the product
range of our company includes all types of Aluminum Furniture & Interiors,
Complete Wooden Furniture Works. In addition, we undertake Complete Office,
Home & Showroom Set-Up Works and are well known for our timely execution
of projects. Besides, our craftsmen are also capable of designing products as per
the exact specifications of our valued clients.

The company uses its wide range of processes and integrated

approach to deliver total solutions for every market is it household, institutional,
commercial & public in rural and urban. Comprehensive services such as on
Mobile and enable the company to meet employees and customer needs totally,
offering end benefits conveniently and economically with single source
responsibility.

The company location is manufacturing plant and head office at

M/s Ergo COMFORTS

Plot No.28-B,BEMCIEL Industrial Estate

Khanapur Road BELGAUM -590 008.

KARNATAKA, INDIA.

WEBSITE:- www.ergocomforts.com

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The industry infrastructure of sales & project offices, production facilities,

services, companies, dealers, agents and stockiest has been built up and expand
over then dealers of operations. The industry is well represented through a
network of overseas, agent and stockiest.

Profile

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Business Type Exporter , Manufacturer , Service Provider

Capital in US $ 6,000
Dollars
Primary Excellent quality products, affordable prices, reliable
Competitive job works and on-time project completion & product
Advantages delivery

Sales Volume Rs. 40-50 lakh

No of Staff 12
Year of 2003
Establishment
Investment on Rs. 7,00,000
Manufacturing
Equipment
No of Designers 6
Monthly As per requirement
Production
Capacity

Product Range

• Doors, Wardrobes, Beds, Tables, Dining Tables,

Chairs, etc.
• Stainless Steel Hand railings, Aluminum Sliding
Windows, Doors, Partitions, Ceilings, etc.
• Glazing Works, Aluminum Composite Panels, etc..

In addition, our company is a service provider

undertaking all types of Office, Home & Showroom
Set-Up Works. We specialize in Office Decoration
Works, Glazing Systems, S.S. Railing Works, etc. 15
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Vision:

“The company has the vision for next ten years to pioneer in supplying
furniture of highest value at optimum price. It wants to be the “Best single source
solution provider for all its customer’s furniture requirements”.

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Mission:

To satisfy our employees and customer.

To provide the best value for money using

Innovative and integrated technologies
To serve the society by helping to create a clean environment
To strive for the well being.
To provide good relationship with employees as well as market customers.

Quality:

At M/s ergo COMFORTS, we believe that success and stringent quality

maintenance are inextricably linked in any business. It is why; we strive for
success and complete customer satisfaction providing the highest quality products
and services in the industry. Our products are stylish and easily cared for, come in
modern and contemporary styles, available at the most exciting prices. They are
made of superlative grade teakwood, plywood, aluminium section, ACP sheets,
etc. A team of experts ensures flawless quality of every single product by
thorough inspection at every stage of production. In addition, we are well known
in the industry for our set-up services, timely execution and product delivery, and
most reliable customer support services.

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Quality Policy:

M/s ergo COMFORTS is committed to deliver value and satisfaction

to our customer and to set a path for achieving excellence in every activity we do
for our external and internal customers.

We shall achieve this policy through …….

 Installing and maintaining effective quality systems conforming to ISO

9002:2003
 Reliability of our products with quality of our workmanship
 Timely and quick deliveries
 Training of employees of quality management productivity and teamwork for
better performance.
 By providing resource which will result in higher productivity and better quality.

Quality Objective:

In recognition that business is based on quality and integrity.

 We aim to have the most satisfied customer enhancing efficient engine

components, machinery components..
 100% deliveries on time for all products.
 Increase in productivity.
 Reduction in customer complaints regarding execution and performance
problem for consumer products.
 At least hour a day of training to each new employee for 6 months.
 Engage in fair open and ethical practice.
 Offer quality service that engulfs amongst other things, a package of inputs,
both products and services

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 Innovate to satisfy the real need of customer.
 Produce high quality products that give value for money.

Strength:
We all, At M/s ergo COMFORTS, are of the belief that without a strong
infrastructural base it is impossible for any organization to provide constant
performance. It is why; we have built up a robust infrastructure for ourselves at
our company. It comprises of our world class facilities for production, design &
fabrication, quality testing and R&D. We have installed a range of cutting edge
machinery such as drilling machine, aluminium cutting machine, grinding and
polishing machine, etc. in our manufacturing unit. As a result, we can effortlessly
manufacture products which comply with international quality standards. In
addition, our company is fortunate enough to possess a well trained and highly
efficient workforce which is dedicated to elevate the status of our company
serving to world with the best quality products and services.

PRODUCT PROFILE:-

Office chairs
We are the leading office chairs manufacturer, engaged in export of all types of
office chairs including executive office chairs, revolving office chairs, computer
chairs, conference room chairs and other office furniture. The range of office
chairs manufactured by us is developed with practical features of high quality
foams and premium cushioning fibers. We are exporter and manufacturer of
office chairs, executive office chairs, executive chairs and other office furniture.
We anticipate changing customer preferences and therefore we make continual
endeavors to create products that meet customers' requirements. All our products
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are at par with established industry standards of quality and are offered at
competitive industrial price

Executive Office Chairs Executive Chairs

Code : ODC-7102
Re-enforced pipe frame with PU
molded seat & back; well
rounded Polyurethane arms
Code : ODC-7036
Ergonomically designed high and
low back executive chairs,
available in various designs and
Colour combination; with Gas
lift mechanism.

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Workstation Chairs
Code : ODC-7059
Specially designed chairs to
whom sitting for long hours like
call centers etc; maximum
Comfort, Pu molded foam seat &
back; ABS Seat & back cover ;
one touch height Adjusting Gas
lift mechnanism
Computer Chairs
Code : ODC-7069
Revolving with twin wheel
castors; cushioned seat & back,
with Push arms
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Banquet Chairs
Code : ODC-7203
Stackable Banquet chairs –
available in black apoxy powder
coated or chrome plated finish
Conference Chairs
Code : ODC-7037
From black epoxy powder coated
to chrome plated finish and
adjustable to varied heights, our
collection of durable conference
chairs are immaculate for any
formal or casual meeting.
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Cabinets and Almirahs

Spelling maximum utility, the cabinets and almirahs manufactured by us also add an
accent to the office interiors. We produce the cabinets and almirahs in various materials
like steel, wood etc. The highest quality material is used to produce these products and
are designed by highly qualified designers.

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Steel Almirahs Locker Almirahs
Code : OSA-1 Code : OLA-18
Dimension Dimension:
1980(H)X915(W)X485(D)mm 19870(H)X915(W)X485(D)mm
Having 4 shelves; made as per IS Available with 6, 8, 12, 18
Specification. compartments
Available with various sizes and Made as per IS Specification No.
designs

Glass Door Almirahs Filing Cabinets

Code : OSA-3
Dimension :
1980(H)X915(W)X485(D)mm
With glass door for keeping
books etc. enable to access
Easily. Made as per IS
Specification No
Code : OFC-4
Dimension :
1370(H)X685(D)X450(W)mm
Having 4 drawers moves on
telescopic channels
Made as per IS Specification No.

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Office furniture
We are engaged as leading manufacturer of office furniture, modular furniture, modular
office furniture like office chairs, tables, almirahs etc. Perfect for office, our range of
modular office furniture is aesthetic yet functional and have set standards in the market.
We are manufacturer of a wide range of modular furniture and modular office furniture
like tables, office partitions, racks, shelfs, office boards, etc., that are conducive to add an
accent to the office premises.

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Steel Stacks
Code : OLS-DF
ELibrary stacks are available in
single faced & double faced. All
the components are Made from
prime quality steel sheets, Pre-
treated and painted with stove
enamel paint
Steel Tables
Code : OT-101
Dimension :
1200(L)X600(W)X750(H) mm
Available in various sizes &
designs, having double or single
side storage units. Made as per IS
Specifiation No.

Executive Tables Automation Tables

Code : OT-107
Dimension :
1830(L)X915(W)X750(H)mm
Having box type drawers moves
on ball bearing channels;
Front closed; central locking
facility for all the drawers
Code : OT-112
Dimension :
1830(L)X915(W)X750(H)mm
Frames are made from 50X25mm
rectangular pipe to give sturdy and
aesthetic look; Executive tables
having side unit for keeping all
necessary items

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The McKinsey 7-S framework

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1.Strategy:-

Strategy express in what direction the company will be going

in the future. Based on market research, competition analyses and self-analysis,
the crucial differentiating competencies or strong sides of the company are
identified and formulated. The coordinating mission and the future goals are
determined taking into account the above factors.

2.Structure:-

The structure of an organization is what follows from division of

work, the tasks and responsibilities, both horizontally and vertically. It is the total
of various ways in which the work is divided into separate tasks and the way I
which these tasks are coordinated. It also includes how the policies and
procedures, govern the way in which the organization acts with in itself and with
in its environment.

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ORGANISATION CHART:-

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DEPARTMENT FUNCTION AT M/s ergo COMFORTS:

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1) Administration Department

2) Office Department

3) Production Department

4) Purchase/Sales Department

Administration Department:-

Administration department work is monitoring every activity of

company and doing all finance work like income tax, purchasing and deciding
workers payments and all staff payments. Administration department also decides
yearly bonus and provides finance to all departments.

Office Department:-

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Office department work is following all orders and instruction of
Administration department and doing all accounting work and most important
work is giving payments to the staff and workers at the end of every month.

Production Department:-

Production department work is observing all activities carried out in

the manufacturing unit and seeing whether material is correct or not and produce
good quality products and observing the machine shop work.

Purchase Department:-

Purchase department is concerned with purchasing of raw material

for the company and taking orders for raw casting engine components,
machinery components, Steel cut machinery components.

3.System:-

The decision- making systems within the organization can range

from management intuition, to structured computer system to complex expert
system and artificial intelligence. It includes:-

1) Computer systems

2) HR systems

Has an operational system where in humans is the main decision making bodies.
Various departments exist and each department work on their own. The HR
department works on the functions regarding human employees, such as
discipline, welfare, recruitment and promotion etc, the Marketing department

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works on marketing of products and sales of the same. The Finance department
handles the functions regarding money transactions and Maintenance of the
records etc. the production department mainly performs production of good
quality of product.

4.Skills:-

Skills refer to the fact that employees have the skills needed to
carry out the company’s strategy. Training and Development – ensuring people
know how to do their jobs and stay up to date with the latest trends and
techniques.

Here in M/s ergo COMFORTS different training programmers

are given to officers and executives to specialize them in their particular
discipline of work.

5.Staff:-

At M/s ergo COMFORTS we believe that people are the key resource-
especially in a high tech competitive environment. It is the people behind the
technology, behind the sale and behind the service that make the difference. That
is that reason we take exceptional care to hire the best – both in terms of
qualification and attitudes, and constantly train and upgrade their skills.

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The company has hired able people, trained them well and assigned
them to the right jobs. Selection, training, reward and recognition, retention,
motivation and assignment to appropriate work are all key issues.

M/s ergo COMFORTS has a team of dedicated mangers and engineers to

manage each function of the company in the efficient and effective manner.

6.Style / culture:-

Management style: more a matter of what managers do than what they

say: how do company’s managers spend their time? What are they focusing
attention on?

• Works collaborate within and across organizational boundaries in pursuit of

common goals.
• Listen carefully and take into account others ideas and points of view when
making decisions
• Work effectively with associates to achieve results.
• Align business plans and initiatives to support strategic direction.

7.Share values:-

This includes the values and beliefs of the company.

Ultimately they guide employees towards ‘valued’ behaviors. Longer-term
vision and all that value stuff that shapes the destiny of the organization.

M/s ergo COMFORTS values measures are engaged employees,

satisfied customer, enriched communities and profitable growth. Engaged
employees focus on satisfying customers and are committed to livable,

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sustainable communities. With those accomplishments, enjoy the profitable
growth necessary to sustain performance over time.

• The long-term goal of the company is produce and deliver top quality product
to the consumer
• Transparency in all our operations.
• Emotional and intellectual integrity.
• Humanity is asking to dignity in business.

M/s ergo COMFORTS & Safety

M/s ergo COMFORTS is Committed to Safety

M/s ergo COMFORTS is committed to the health and safety of all its employees.
The goal of M/s ergo COMFORTS is to provide its employees with the tools
necessary to eliminate work-related safety and health injuries and ultimately
provide a safer work environment for everyone. Our many safety-related
initiatives include systems development, education and training.

Each and every employee has the responsibility to work safely. Everyone must
work together and utilize the knowledge and tools M/s ergo COMFORTS
provides to find solutions that improve safety. We recognize that creating a safe
workplace is a continuous process and never a completed task.

Quality Control Department:-

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The pre-eminence M/s ergo COMFORTS enjoys today has been
achieved only by maintaining the highest quality standards and the company is
committed to stand by it forever. Company’s vigilant quality control department
keeps strict checks at every stage of manufacturing of each unit. This
independently working force has responsibility to ensure that every individual
carries that in built quality M/s ergo COMFORTS has to promise to its customers.
Besides maintaining the requirement of specific codes and that of outside
inspection agencies.

1) Quality Assurance in Incoming Material:

All the raw materials of production, including customer supplied

products are inspected & tested before handing over to the production
department. All the raw materials are procured from the approved suppliers only.
Raw materials, customer supplied products like pattern and jigs & fixtures are
checked in house while gauges & instruments are calibrated by approved external
calibration agency. All the above are accepted or rejected as per respective quality
plans. Only accepted material will be stored at identified locations.

2. Quality Assurance in moulding:

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.
Basically three types of molding process are followed

1. Green sand molding,

2. Dry sand molding,

3. CO2 molding,

Molding is carried out by machine molding and hand molding. Machine

moulding bay is completely mechanized with six moulding machinery. All the
above process is subjected to inspection right from sand preparation to molding,
as per the respective quality plans. If any deviations are noticed beyond the
specified limit, the molds are rejected after Inspection. After molding, spirit based
graphite paint is applied to the mould to achieve better finish.

3. Quality Assurance in Core Making:-

There are two processes in core making namely,

1. Cold Box

2. Oil Sand

Cold box Core making is done on compax make fully automatic cold box core
shooter with capacity 50 liter machine the entire system of sand drying feeding
into mix sand preparation dozing and feeding into machine is mechanized. Core
process is also subjected to inspection, right from core sand preparation to core
making, as per the respective Quality plans. If any deviations are noticed there the
Cores are rejected.

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.
4 Quality Assurances in Stress Relieving:-

Stress relieving is created as a special process and gauges are

calibrated. To certify as process cycle is closely monitored and required records
are mentioned.

5 Quality Assurance in machining:-

All the machining operations are carried out as per the respective
process charts. Process charts address an operation jig & fixtures to be used,
instruments and gauge to be used for inspection, specified dimension, frequency
of check and special instruction if any. All the instruments and gauges are
periodically calibrated as per the schedule from the approved calibration agency.

7 Maintenance:-

To keep all the machines and equipments in good working conditions,

we have experienced team of electrical and mechanical personnel's. Maintenance
department carryout preventive maintenance as per the schedule. The departments
also attend breakdown maintenance. Records are analyzed half yearly and action
plan make so as to reduce the over all breakdown time.

8 Quality Management System:-

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.
The company works on the principal of continues improvement.
Each department are given objective goals in a respective work areas with a view
to eliminate or minimize it, so as to meet the over companies quality policy and
resulting into improvement of quality management system

SWOT ANALYSIS

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.

STRENGTH

1. Company has good range of product and units cater to various market
segment.
2. The sale of the company does not reduce during recession period.
3. Company has good management system.
4. ISO 9001-9002 certification has get by this company.
5. Prompt delivery of goods to the customer.
6. Latest technology is used to maintain quality to the fullest.

WEAKNESS

1. There is no such training is given to the employee.

2. Safety measures not followed very strictly.
3. There is no interaction between workers and management.
4. Industry wages are low.
5. It is not having any motivation programmers.
6. Inadequate infrastructure.

OPPORTUNITIES

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.

1. Company is planning to enter directly into exports.

2. Company has the best technology in the city.

3. To create a niche in the manufacturing segment.

4. Now M/s ergo COMFORTS manufactures products as per customer

requirement.

THREATS

1. Fierce of competitors.
2. Heavy competition as industry is going global.

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.
M/s ergo COMFORTS Valued Customers:

• K.L.E. Institutes
• K.L.S. Institutes
• S.B.I. Banks
• City corporation of Belgaum
• Hotels of Belgaum
• Military Engineering Services
• Air force

Most successful projects

1. Hubli Dharwad municipal corporations all office renovation

2. Parliament activation at Belgaum
3. D.C and Z.P offices

And many more

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.

Problems:
In Karnataka all small entrepreneurs face shortage of electricity supply of funds
and labor problems. M/s ergo COMFORTS, has similar problems, but operating
once small scale can held over the difficulties. When it expands it has to take care
of problems to be faced. Ex; Giving training to required labor, advance financial
facilities and setting up own power generation unit.

Suggestions:

M/s ergo COMFORTS now doing its business successfully and it will expand in
future, has to make provision for the future

1. To open a outlet or retail shop in estimated areas.

2. It can take up export trade in SAARC countries.
3. To provide after sale services.
4. To solve the customers grievance.
5. To make independent power generation unit looking to financial viability.
6. To establish a show room at industrial estate and at prominent centers.
7. It can take up its training center for skilled labor to be made use in
manufacturing section and it can co-operate with Belgaum division
productivity center.
8. To open a outlet or retail shop in estimated areas.
9. It has to increase its range of products particularly making of steel
cupboards for office, library and others.

10. To maintain proper storage of goods.

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.

My Experience In M/s ergo COMFORTS:

Having studies management subjects in BBA course the organization study

project given the student understanding practical aspects of business world.

1. Any business to be carried out requires tremendous effort put forth by the
owner.
2. The ladder of success is best climbed by stepping on the rungs of
opportunity."his is what I learnt from the owner.
3. Any business starts from a small scale and it develops subsequently.
4. It is easy to manage a small concept and if it grows on a large scale, it has
to employ professional personals.
5. The success of business unit depends upon competencies of owners and
their total involvement in the work.
6. Technically competent owners can give proper guidance to their
subordinates.
7. If personals are properly compensated and given intensive can work better
in any organization.
8. The success of business units depends upon focusing on customer needs
and quality maintenance in its products and services.
9. The government should help small organizations who are doing good
business.

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.

Conclusion:

It has been a very pleased time spent at M/s ergo COMFORTS Industrial estate
Khanapur Road Belgaum. M/s ergo COMFORTS is a growing organization with
ambitious goals While doing the project work it has given me ample scope in
studying practical aspects of business. I thank the managing partners for
extending help in conduct of project on organizational study.M/s ergo
COMFORTS One may conclude that M/s ergo COMFORTS has superlative
goodwill in the market. It has been recognized as Pioneer in the manufacturing of
furnitures. During the project at M/s ergo COMFORTS there was lot of focus and
learning things in the production department. M/s ergo COMFORTS is one of the
leading companies in manufacturing of furnitures and is positioned as an efficient
and trustworthy company by Clients throughout India for High Quality and
Timely completion of Projects. I thank the managing partners for extending help
upon of project on organizational study.M/s ergo COMFORTS .

Bibliography:

Website of the ergo COMFORTS : .

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BET’s
Bharatesh College of Business Administration
Belgaum.
M/s ergo comforts Belgaum.
1. www.ergocomforts.com
2. Manual data provided by the Organizational guide.

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BET’s
Bharatesh College of Business Administration
Belgaum.