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childs play

10 Tips, Tools, and Tricks


By Dianne Elsinga + Vikram Kapoor

Engaging offshore teams is

e not uniqu to India is elopment e dev ever, in g softwar odel. How Offshorin business m ainstream to a . It is a m s success anymore rmines it hich dete aspect w The ience the ams are. our exper offshore te your e involved o sides, th t is how n the tw eat exten gr is betwee ip relationsh ow do ture the ybody. H more ma s for ever e vor becom collected the endea we have e fruitful mor is booklet th it then? In ts from ut doing ith insigh ou go abo y , along w xperience tributed om our e g with dis wisdom fr in workin re exper ts ls, and ers who a Tips, Too ustry lead ind llected 10 co we have ers. m memb e process shore tea ams. In th te ent of off commitm do, weve improve Tricks to difficult to t its not ct tha y and size the fa childs pla To empha e teams is r s ing offsho s message ok Engag convey it ed the bo titl d India to n Europe a dren from rawings. asked chil pressive d ple yet ex eir sim through th r m Kapoo ga + Vikra nne Elsin - Dia

Plane

Use it to visit each other often and when needed.


- Jesse Fewell, Agile Coach with experience in India, USA.

Drawing by Priti Kapoor, The Netherlands

Be interested in each others culture


Spend time and effort discovering each others cultures.
Author of the book Collaboration in Outsourcing . - Sjaak Brinkkemper, Professor at the Department of Information and Computing Sciences at Utrecht University, The Netherlands.

Drawing by Priti Kapoor, The Netherlands

Collaborate

Be on an equal footing for everything with your remote team members and make important decisions together. Let the team members visit you and go visit them, do not give your meetings a command and control feeling.
- Jutta Eckstein, Coach, Consultant, + Trainer for Agile Software Development, Germany. Author of the book Agile Software Development with Distributed Teams .

Drawing by Kanishk Gupta, India

Kick off together!

Launch a project together - this adds to a sense of being part of the same journey.
- Henk Jan Huizer, Agile Coach + Scrum Master of Distributed Agile Teams, The Netherlands.

Drawing by Mira Kapoor, The Netherlands

Celebrations create a bond between team members even when they are located in different locations.
- Dianne Elsinga, Intercultural Communication Trainer, The Netherlands.

Celebrate together

Drawing by Mira + Priti Kapoor, The Netherlands

Explain why
Author of the book De nieuwe ICT .

Take time to point out the vision behind the product and the company.
- Vikram Kapoor, CEO at Prowareness, The Netherlands + India.

Drawing by Mira Kapoor, The Netherlands

Trust

Trust your offshore employees as you would your onsite colleagues.


- Rini van Solingen, Professor on Global Software Engineering at TU Delft + CTO at Prowareness, The Netherlands. Author of the book The Power of Scrum .

Timeshift for a formalized handoff every day


If youre many time zones away, use a structured handoff process that is routinely followed every day.
Author of the book Offshoring Information Technology . - Erran Carmel, Professor of Information Technology + International Business Research Professor, USA.

Drawing by Priti Kapoor, The Netherlands

Use video for all your meetings!


Video accelerates team bonding and enriches the information exchanged.
- Anand Gothe, Scrum Master at Prowareness, India.

Drawing by Mira Kapoor, The Netherlands

Agile Cockpit unleashes the power of Distributed Agile Teams through collaboration as it emphasizes Individuals and Interactions .
- Rahul Sah, General Manager at Prowareness, India.

Use the Agile Cockpit

For more information: www.agilecockpit.com

Drawing by Priti Kapoor, The Netherlands

What

is (verb)

engage(ment)?

(enga in) partic te or become ipa ge involv in: ed organ tions eng a age in variety iza of ac ities. tiv

Source: http://oxforddictionaries.com

is ha t W n) (nou ice of basing some t prac anys processes o e or s Th comps, so as t e o tak ersea e a rvi ov dva lower costs. of

offshoring?

Source: http://oxforddictionaries.com

fa

ces age

nt

hat is a W
as (tr eat ed

team?
ura l)

singular or pl

of players forming on e ro competitive game or sp ort ag a . in . 1 e sid m ore people working t og or f researchers. et he wo am o r: . t te 2 a modifier): as ( a m effort. te a up

Source: http://oxforddictionaries.com

s pl hild ay? is c hat


)

easily acc is omp ( at h lish t ed. sk ta A e hras p

Source: http://oxforddictionaries.com

About us...
Dianne Elsinga
Dianne Elsinga (1977) is an Intercultural Trainer with a specialty in Indian culture. She was born and educated in The Netherlands where she graduated from the University of Leiden. Dianne lived in India for a long period of time to learn the language and culture. As a Certified Trainer, she delivers training on the subject of intercultural co-operation.
She can be reached at: diannekapoor@hotmail.com

Vikram Kapoor
Vikram Kapoor (1969) is the CEO of Prowareness. He spent much of his childhood in India, and then moved to The Netherlands when he was 16. Vikram completed his Masters Degree in Computer Sciences at the Technical University of Delft. He is keenly interested in the human aspect of offshoring.
He can be reached at: v.kapoor@prowareness.nl

Prowareness HQ (The Netherlands)


Hanzeweg 17 2803 MC, Gouda

Prowareness Atlanta (USA)


2002 Summit Blvd. Suite 300 Atlanta, GA 30319

Postbus 423

2800 AK, Gouda

Phone: +31182 - 69 20 20

Phone: +1.678.920.7888

Prowareness Bangalore (India)


HAL Airport Road, Murgesh Palya Bangalore -560017, India Phone: +91-80-49087800

2nd Floor, # 128/9, Maruthi Sapphire

www.prowareness.com

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