Product portfolio

IP Telephony

| Contact Centers

| Unified Communications

| Communications Enabled Business Processes

AGENDA
DEFINITY Systems. Servers Gateways. Survivability Solutions. Interface cards. Licensing Structure.

Legacy Systems DEFINITY (No longer sold)

SMALL Definity G3csi (Prologix), Definity One, IP600
CMC G600

MEDIUM Definity G3si LARGE Definity G3r

SCC ESCC

GMCC MCC

FEATURES
DEFINITY - SMALL G3csi (Prologix), Definity One, G600 Single Port Network only Up to 3 CMC or G600 cabinets Single Location Standard Reliability only DEFINITY - MEDIUM G3si Up to 3 Port Networks (PNs) Combinations of MCC and SCC. G3si Direct Fiber Connected Standard, High & Critical Reliability

DEFINITY - LARGE G3r Processor Only Center Stage Switch (CSS) MCC cabinet Switch Node Carrier Indirect Fiber EI (Expansion Interface) to SNI (Switch Node Interface) Up to 44 Port Networks (PNs) Combinations of SCC and MCC Standard, High and Critical Reliability

AVAYA Media Servers & Gateways

Integral components of AVAYA Converged Infrastructure solutions. Media Server is the BRAIN (Intelligent) component of an AVAYA PBX (Private Branch Exchange). It provides call processing & media processing capabilities to cater to individual enterprise needs. Media Gateways are hardware elements which provide connectivity to a variety of end-points & trunks by deriving intelligence from the Server.

AVAYA Communication Manager (CM)

High-quality, high performance voice-application software which is loaded onto the Media Server. Provides rich call-processing capabilities, extensive mobility features & contact center functions. Offers great flexibility from small, mid-size to large enterprises.

AVAYA Media Gateways

G150 Gateway
G150 2T+4A

G150 4T+4A

G250 Gateway
Upto 14 extensions & 4 trunks or E1/T1

G350 Gateway
Up to 72 extensions & 60 trunks

G700 Gateway
450 extensions & 450 trunks

G450 Gateway
Upto 450 extensions & 450 trunks

G650 Gateway
G650 G650 with circuit packs inserted.

G860 Gateway

IG550 Gateway
Up to 100 extensions & 60 trunks

AVAYA Media Servers

S8300 Server
Up to 450 extensions& 450 trunks

Availability

Media Gateways supported G700 G450 G350 G250 IG550

Station & Trunk Support Up to 450 stations (IP, Analog & Digital) Up to 450 trunks.

Networkin

Redu ndanc y No

ESS (Enterprise Survivabili ty Server) No

LSP (Local Survivable Processor) Yes

Comments -Operation modes include Internal Call Controller (ICC) or Local Survivable Processor (LSP) -Includes IA770 Messaging Software Application (Supported only in ICC Mode)

Simplex Blade Server that resides within a Media Gateway Slot. (Usually the 1st slot)

Can support up to 50 Media Gateways. (Port networks not applicable.)

S8400 Server
Up to 900 extensions & 400 trunks

Availability

Media Gateways supported G650 G700 G450 G350 G250 IG550

Station & Trunk Support Up to 900 stations (IP, Analog & Digital) Up to 400 trunks.

Redundancy Networking Supports a single PN composed of G650, G600, or CMC cabinet. Can support up to 5 Media Gateways. No

ESS

LSP

Comments

Simplex TN circuit pack (TN8400AP ) that resides in a G650 Gateway slot.

No

Supports LSP. (a G700, G350, or G250 Media Gateway that is connected to an S8400 Media Server can have an LSP installed)

-Provides aVoIP based integrated messaging capability for up to 450 light duty users. -Uses the TN8412AP, S8400 IP Interface (SIPI) circuit pack to provide circuit pack control within its port network, cabinet maintenance, toneclocks, emergency transfer switch functionality, customer/external alarms.

S8500C Server

Up to 2400 extensions & 800 trunks

Availability

Media Gateways supported G650 G700 G450 G350 G250 IG550

Station & Trunk Support Up to 2400 stations (IP, Analog & Digital) Up to 800 trunks.

Networking

Redunda ncy

ESS

LSP

Comments

Simplex server, Rack mountable.

Supports up to 64 Port Networks composed of G650, G600, CMC, SCC1 or MCC1 cabinets. Can support up to 250 Media Gateways.

Yes

Yes

Yes

-Communicates with the Port network through IPSI. -Has a RAM disk which can store backup in the event of disk failure for up to 72 hours. -Operates in 4 modes Standalone Processor Ethernet (PE) LSP ESS

S87XX Server
Up to 36,000 extensions (12,000 IP) & 12,000 trunks

S8720 Server

Availability

Media Gateways supported G650 G700 G450 G350 G250 IG550 G860

Station Trunk Support

&

Networking

Redundan cy

ESS

LSP

Comments

Duplicated server, Rack mountable.

Up to 36,000 stations (Analog & Digital Up to 12,000 IP endpoint) Up to 12,000 trunks.

Supports up to 64 Port Networks composed of (G650) Can support up to 250 Media Gateways.

Yes

Yes

No

-Communicates with the Port network through IPSI. -Duplex, High & Critical Reliability options. -Software & Hardware Duplication .(DAL board needed for hardware duplication) -Variants: S8700, S8710, S8720 & S8730.

PORT NETWORKS
A Port Network (PN) is a combination or stack of media gateways that provide physical ports & interfaces for handling calls. A PN communicates with the server thru an IPSI if the server is modular ( i.e, not a circuit pack residing in the gateway) Example of a PN: A stack of 5, G650 gateways connected by a single TDM bus cable back to back. PNs comprise of G650, G600, CMC, SCC or MCC cabinets.

Local Survivable Processors (LSP)

Local Survivable Processors are prompted into action when the Primary Call Controller (Server at the Main Location) is unavailable or when the link connecting the Primary Call Controller & the branch location LSP is down. Server configured as an LSP provides local call processing capabilities for the Branch Location (only) on event of failure of the Main Server. Preserves all features available in normal operation like Call center agents, Local announcements etc.

LSP A Scenario

Communication Manager

Central Data Applications

Primary Link Failure

H248 Registration Attempts

Gateway

48 H2

l ro nt Co

IP Phones

IP
IP Phones Media Gateways Analog Phones
Digital/Analog Trunks

Router
Be ar e r

DCP Phones

PSTN
Branch Location

Central Location

Vo ic e

H2 25

Analog, DCP Phones

Enterprise Survivable Processors (ESS)

Enterprise Survivable Servers allow backup servers to be placed at various places in a network so that communications can continue in the event that the main server(s) fails, or when connectivity to the main server(s) is lost Enterprise Survivable Servers can be deployed where needed throughout the network to provide increased communications continuity ESS provide full call processing capabilities to the main location as well as all the branch locations controlled by the Main location.

NORMAL OPERATION

Main S8700 Cluster

S8500 ESS

Gateway 1 Gateway 2

LAN or WAN Gateway 4 Gateway 3

LAN or WAN

SERVER FAILURE SCENARIO

Main S8700 Cluster

IPSIs request Backup Cluster take over

S8500 ESS

Gateway 1 Gateway 2

LAN or WAN Gateway 4 Gateway 3

LAN or WAN

TN2312BP IP Server Interface (IPSI)

Provides the communication interface between the server and media gateways or port networks. Responsible for gateway control and for tunneling call control messages back to the server. Provides Tone generation ,Tone detection, Call classification & Clock generation Compatible with CMC1, MCC1, SCC1, G600, G650 gateways. Each IPSI can control up to 5 Port networks if the voice bearer is over a CSS( center stage switch ). For configurations where voice bearer is over IP, there must be one IPSI per Port network.

TN799DP CLAN (Control LAN)

CLAN provides IP interface for many functions, including: call signaling for IP stations and IP trunks, media gateway control signaling ,Connectivity to various adjuncts like Avaya CMS (Call Management System), INTUITY AUDIX, printers, CDR (Call Detail Recording) etc. Provides call control for all IP endpoints that are connected to S8500 or S87XX media server using the G650 media gateway. (Acts as a Gatekeeper to which all the IP phones register to) The number of CLANs required depend upon the number of devices connected. A maximum of 64 CLANs can be used for each configuration.

MedPro (Media Processor)

Handles audio processing for VoIP (provides DSP resources for conversion of TDM to IP & vice versa i.e, enables communication between IP ,analog & digital phones) Performs Echo cancellation, Silence suppression and DTMF detection. There are two variants namely 1. TN2302AP MedPro that provides up to 64 voice channels. 2. TN2602AP Media Resource that provides up to 320 voice channels. The CLAN differs from a media processor. The difference is that the CLAN controls the call, while the medpro provides the codecs that are used for the audio on the call.

LICENSES
In a normal Office PBX scenario the following licenses would be required: 1 CM User license for every user. 1 Voice mail license for every Voice mail user. 1 Soft phone license for every Soft phone user. 1 EC500 license for every Extension-to-cellular feature user.

In a Contact Center scenario the following additional licenses would be required: 1 Agent license for every concurrent agent logging into the System. 1 Agent license on the CMS (if applicable). If a NICE logger is used 1 Channel License for every Voice call/Screen being recorded and 1 CLS license. 1 TSAPI license for every user using any AES/CTI features.

Thank you!!!

IP Telephony

| Contact Centers

| Unified Communications

| Communications Enabled Business Processes