Donna M.

Gayden
Administrative Professional Home: 214-677-0049 Cell: 404-838-0265 Career Overview Committed and motivated Administrative Professional with exceptional customer-relation and decision-making skills. Constantly displays strong work ethics, professional demeanor and great initiative. Strong skills in planning and coordinating both business and personal travel for executives and staff. Very organized can proficiently maintain multiple databases; maintain employee time and attendance; create itineraries; organize special projects; serve as a liaison between executive and his/her staff; create daily correspondence; and processing expense reports. Skill Highlights
Executive Management Support Microsoft Office Suite Travel Administration Report Development Problem Resolution Administrative Support Meet Deadline Attention to Detail Schedule Management Typing 50 WPM Filing and Data Archiving Data Collection Multi-Task Management Database Management Meets and Exceeds Goals Self-starter Project Planning

Core Accomplishments
Operations Collaborated daily with the Defense Intelligence Agency Division Managers to ensure smooth workflow and daily activities. Accountable for all operations of busy office, including managing and maintain the division daily office suspense.

Provide administrative support for more than 200 personnel assigned to four divisions resolving a range of administrative problems and inquiries; processing time and attendance and travel vouchers.

Process Improvement Implemented a new Microsoft Access Database for the division resulted in more efficient process of tracking the 300 personnel assigned to the Cyber Security Division. Training Responsible for training all new employees to ensure continued quality of customer service. Event Planning Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.

Professional Experience
Executive Assistant III DynCorp International 07/2011-06/2012 Arlington, Virginia Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies and reordered as needed. Ensured the timely and accurate recording of time and attendance for the 80 assigned federal employees assigned to the division. Ensured that the employees time and attendance is inputted biweekly using the Defense Civilian Pay System (DCPS) Establish and maintain a suspense system for all office assigned workload; kept department chiefs and staff advised of upcoming suspense deadlines to ensure they were met. Creates and manipulate data on database, spreadsheet, and SharePoint. Serves as the Organization Defense Travel Administrator (ODTA) responsible for editing organizations, creating routing lists, vouchers and group authorizations in the Defense Travel System.

Coordinates appointments and meetings for Defense Intelligence Agency Cyber Security Director's and senior staff. Monitors and coordinate office administrative requirements, suspense items, prepare documents, data research, and arrange VIP guest parking. Processes classified and unclassified mail, highlights action and attach relevant information or files for review if appropriate. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Communicate sensitive information to external sources and senior management staff. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. 06/2009-05/2011 Arlington, Virginia

Emergency Operations Desk Officer NANA Pacific

Analyst and Advisor to the Chief of the Crisis Operations Branch and Chief of the Current Operations Division (J33) on matters regarding operations, information collection, analysis and presentation. Provided and incorporated daily, weekly, monthly, and annual reports and assessments on Defense Support of Civil Authorities or Civil Support missions. Responsible for writing, designing editing and publishing various Situation Report products. Analyzed and assembled data collected on multiple levels for presentation to the leadership. Managed and provided briefing for the Joint Coordination Center shift changes. 04/2006-04/2009 Atlanta, Georgia

Officer Manager United States Army

Organize internal and external meetings, including notifying attendees, reserving conference rooms, handling logistics, drafting and distributing agendas, and taking minutes, as needed; collaborate with other offices to successfully coordinate schedules. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Coordinated official visits and agenda for the executive officer and staff for all military and civilian visits and social events. Responsible for scheduling Aircraft for the Commanding General using Joint Air Logistics Information System and the Joint Operational Support Airlift Center. Ensures proper handling and accountability of unclassified and top secret materials by utilizing an automated correspondence tracking system for all incoming and outgoing correspondence. Served as the Unit Alcohol and Drug Control Coordinator. Maintain contact with both the clinical and command Army Substance Abuse Program staff to ensure the command is kept abreast of training and educational mate 04/2003-04/2006 Hanau, Germany

Senior Equal Opportunity Advisor United States Army

Managed Equal Opportunity (EO) Program for approximately three communities of over 10,000 soldiers, civilian, and family members. Developed and conducted Prevention of Sexual Harassment and Human Relations Awareness Training, ensuring training is in accordance with military regulations. Facilitated focus groups and conducted unit mediations, making recommendations for appropriate remedies and early resolution of complaints. Received, counseled and assisted in processing individual complaints of discrimination and harassment. Maintained accountability for equipment and supplies valued at over $213,000; managed an annual Fiscal Year International (IMPAC) budget of $100,000.

Education
09/2011 MBA, University of Phoenix, Arlington, Virginia 22202 GPA 3.50

12/2009 BS Business Administration, Franklin University, Columbus, Ohio 43215 GPA 3.00

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Coordinated project, Coordinated program, Maintained calendars, Maintained schedules, Scheduled appointments, Maintained confidential files, Travel arrangements, Multitask, Managed, Supervised, Assisted, Data entry, Power point Presentations, Microsoft Word, Outlook, Excel, Created, Assigned, Monitored Purchased, Correspondence, Developed, Trained / trainer, Researched, Texas, Dallas, Fort Worth, military, retired military, masters degree, MBA, BS Business Administration