1.

What are your comments on the Youth Training & Development trend now in Vietnam?

How Dale Carnegie Vietnam will be positioning itself within the key players? Firstly, Trends in youth labour force and youth employment are currently upward. At the same time, According to a recent report of the International Labour Organisation, the numbers of youth unemployment people have been also in crisis that government and industrial related sectors have to look after. This information indicate that Vietnam is the country where human resource is young-aging, energetic, innovative but there has been a gigantic number of them is untrained or not-well-trained. Most young people in Vietnam especially those are currently employed or self-employed start to think of something is really out-of-the-box and goes further from the degrees which had been taken from their universities or college such Youth Training & Development. It can be commented as not only fashionable but a really positive trend which gets human resource being more internationally professional to be able to work study and live in different backgrounds, cultures and business interests. However, some of citizens concern this movement as an expensive and unnecessary action as people in Vietnam have been thinking something out of formal educational institutions is not important and needed. Therefore, Dale Carnegie should first positions itself as a professional training center such INSIAD, LCCI, ACCI which offers on-the-job experience such as: communication, leadership, organization behavior which is based upon well-accredited research and philosophies that unfortunately almost both local and international universities have been unable to offer. Secondly, Dale Carnegie is not an ideal training center but also initiates and remains a worldwide professional network as networks are core value that almost all organizations look

forwards. Indeed, as Harvard, MIT, London business school, Wharton treasure networking is wonderful keys to open all business horizons. Last but not least, to be competitive to other players in this sectors such as :CBAM, Brainbox, Uptrend, Smart train and so on, Dale Carnegie should make its certificates as a must-have liaison which allow candidates being on top choices of employers

2.

What are your initial and brief analyses of the possible competitors, in terms of names,

reputation, products and services, etc.?(Please be as detailed as possible) Functionally (about product), I acknowledge there are 2 types of current and potential competitors Direct competitors:

Those offer non-degree courses such as: leadership, organizational behavior, management, negotiation and so on. Top providers can be listed are: Dale Carnegie, PACE, Smart train, John Robert Powers, PTI and so on Those offer the mixes of hand-on, experiential training with academic accredited certificates such as: ABE, LCCI, ACCI are top-ranked which is not really about academy such as: CBAM, Brainbox, Uptrend, Smart train, FCI and so on. Indirect competitors:

Those offer academic-based courses such : Post Diploma, Master, Pre-Master and so on which give clients other ideas of career inspiration that Maastricht MBA (in the collaboration with technology university) Birmingham masters of Accounting and Finance (Banking university), Gloucestershire-UK MBA (Nguyen Tat Thanh college), RMIT (RMIT university Vietnam), California Southern University Vietnam, Haiwaii Pacific MBA Vietnam and so on. Regarding to reputation and services, those provide academic-based courses are much more preferred for candidates who searching for long-term courses (from 1 to 3 years and even more) and those institutions listed above have been well-known. About for-business training centers, through certain industrial and market research, Dale Carnegie, PACE and John Robert Power are

considered as a higher category due to the expensiveness of course, worldwide institutes reputation and services which include trainers, center infrastructure and industrial accreditations.

3.

How are you going to develop your customers/accounts?

There are certain sale methodologies as a consultant such me needs to acknowledge: Firstly, I shall apply a fanpage in Facebook to get both potential and not-yet-potential customers acknowledged about Dale Carnegie and its reputation in both domestic and worldwide markets. At the same time, I enhance my ways of approaching clients by almost famous onlinechannels such as: Facebook, Yahoo, Skype and Twitter. Secondly, I will approach well-known businesses for a perfect collaboration with Dale Carnegie and especially get theses companies staffs understood about the importance of having Dale Carnegies training and the values they are going to have after the courses. Third, strategic events should be applied in both for-profit and non-profit sectors to approach more potential clients and increase market awareness upon Dale Carnegie. Certain clubs have to be established to support Dale Carnegies activities. Last but not least, face-to-face skills have to be trained when I have chance to address Dale Carnegies consumers to be more psychological and approachable. Relationship management will bring us more and more clients. If we are qualified by a person or an organization, they will recommend Dale Carnegie pool of learners. Especially, I try to make the concept of Dale Carnegie related to those interested and ready to undergo MBAs in all over the world which promote that knowledge and experience from Dale Carnegie lead learners to be more competitive within applying or competing for MBAs scholarships.

4.

What would be the difficulties/ disadvantages you would face if you are assigned this

position? First of all, customer relationships is my first difficulty of addressing this job. More detail, I went 3 years in education sector. However, my customers had been almost in highschool and student ages. Therefore, when working with Dale Carnegie, I will have to approach with different styles of clients those are with certain years of professional working experience. Therefore, the ways of approaching will be much different physically and psychologically. Nevertheless, with my previous experience and your on-the-job training which help me to be faster in adapting new working challenges. Secondly, as a consultant, I acknowledge physical condition is considerably important. I am with the height of 155cm seems significantly hard in implementing the required job scopes. Nonetheless, I believe my communication, behavioral and psychological experience will assist me overcoming this very surface disadvantage. Additionally, I m fine in building a very impressive image in clients since first approach and you will discover that when meeting me up.

5.

What are the outstanding contributions from you, as a Personal Development Specialist, that

as Dale Carnegie Vietnam, we will be highly appreciated? As a Personal Development Specialist, I contribute my all to fulfill all required job scopes as promised. Noticeably, the most outstanding contribution I can deliver in Dale Carnegie is my knowledge in organization and management as well as industrial relationships. Dale Carnegie will know about that in much more detailed manners when meeting me up. I do not really want to accidently over promise rather than try my all and with my best.

6.

And lastly, how do you expect the cooperation between us in a long-time run? A win-win relationship which makes both side happy as I am Seeking a challenging long-

term employment with a well-established organization such Dale Carnegie where I m an asset to contribute to the companys development.