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three distinct strengths supporting the signifcance of Japan post Banks operations
providing fnancial services through the division of roles
The largest number of accounts
and the largest customer base
in Japan
Broad base of customers
extending to all generations
and all regions of Japan
COnVenIenCe
Steady, conservative investment
policy, centered on Japanese
Government Bonds
Maintenance of low-cost
operations
SAfeTY
COnfIdenCe
A network of outlets that is within
walking distance of nearly every
point in Japan, available through
JApAN pOST NETWORk
Comprehensive sales channels,
including branches, ATMs, and
the Internet
Hokkaido
Tohoku
Shikoku
Kinki
Chubu
Chugoku
Kyushu
Okinawa
Kanto
Japan
234 Branches
23,951 Post Oces
26,191 ATMs
5
1,480 1,677
10
2,572 2,278
111
4,995 6,981
33
4,468 4,532
44
6
1
201 249
3,411
1,154
4,065
1,154
11
2,235
2,167
13
3,435 3,088
(As of March 31, 2010)
Average
of Japans
Mega Banks
NUMBER OF
DOMESTIC OUTLETS*
1
(As of March 31, 2010)
JAPAN POST
BANK
Number of
Municipalities*
2
Total of
Six Major
City Banks
JAPAN POST
BANK
24,185
635 1,750
26,146
25,786
NUMBER OF
DOMESTIC CD ATMS
(As of September 30, 2009)
Japan post Bank Annual Report 2010 14
an Extensive network
As of March 31, 2010, the Bank had a total of 24,15 outlets nationwide,
comprising 234 branches and 23,951 post of ces. In addition, the Bank had
2,191 ATMs.
This outlet network is substantially broader than the domestic branch
networks of Japans mega banks, and the ATM network is signifcantly
larger than the ATM networks in convenience store chains. Underpinned by
this extensive network, JApAN pOST BANk has an extremely close and con-
venient presence for people living in all regions of Japan, and as a result the
Bank has become an integral part of their daily lives.
COnVenIenCe strength
special Feature
*1. Outlets: Branches + post of ces
*2. Municipalities: All cities, towns, and villages in Japan
Sources: Japan Bankers Association and each Banks respective of cial web site
Local Authorities Systems Development Center (LASDEC) of cial web site
!5 JAPAN POST BANK Annual Peport 20!0
Outlets and Services
The 8ank has two types of outlets: 234 branches, prlnclpally ln urban areas,
and 23,95! post om ces that have been commlssloned to handle bank
agency operatlons. Most branches are operated under the 1APAN POST
8ANK name whlle belng located ln post om ce bulldlngs, but some branch-
es are ln bulldlngs that are separate from post om ce facllltles. At post of-
ces, whlch are operated by 1APAN POST NLTwOPK, employees handle
bank agency operatlons as one facet of counter operatlons.
The servlces onered by outlets dlner ln accordance wlth the needs of the
customers ln each area. Por example, deposlts and domestlc remlttance
servlces are onered at nearly all outlets, lncludlng post om ces. However,
some post om ces do not handle sales of lnvestment products, such as ln-
vestment trusts, and mortgage loan lntermedlary operatlons are only avall-
able at certaln branches.
Distinctive Features of Our ATM Service
To malntaln exlstlng customers and to cultlvate new customers, we do not
charge a commlsslon for the use of our ATMs wlth our bank cards, no matter
what tlme the ATM ls used. we belleve that thls convenlence ls one of the
key reasons we have earned the support of so many customers.
|n addltlon, customers from overseas can use our ATMs to wlthdraw
money. Almost all credlt cards and bank cards lssued by overseas nanclal
lnstltutlons can be used to wlthdraw cash ln yen.
The 8anks ATMs are also easy to use for physlcally challenged customers.
8rallle and volce guldance systems are avallable for vlsually challenged
customers. (These servlces are avallable ln Lngllsh as well as 1apanese.)
Internet Banking
The 8ank ls contlnuously enhanclng lts servlce llneup. we oner |nternet
banklng servlces through the webslte ucho Dlrect. |n 1anuary 2009, we
began to partlclpate ln the |nterbank Data Telecommunlcatlon System,
Zengln Net, and consequently transfers to and from other nanclal lnstltu-
tlons have been avallable, even vla the |nternet, slnce May 2009.
Available Everywhere:
JAPAN POST BANK Services
Post om ces, whlch provlde 1APAN POST 8ANK
servlces, have a presence that extends through-
out 1apan. Thls lncludes reglons ln whlch the post
om ce ls the only nearby nanclal lnstltutlon. Por
people who llve ln these areas, 1APAN POST 8ANK
outlets are a communlty place.
Services Oered at Outlets
Basic Services
Deposlts
Domestlc remlttance
ATM servlce
Enhanced
Services
|nternatlonal
remlttance
|nvestment trusts
varlable annultles
Mortgage loan
lntermedlary