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Table of Contents
Getting Started ................................................................................ 1
What is Angel Investing? ........................................................................................................ 1 Understanding the Difference Between Equity & Debt Capital............................................... 1 The Pros & Cons of Equity Capital ......................................................................................... 2 The 5 Key Stages of Equity Investments................................................................................ 3 How do Angel Investors Differ from Venture Capitalists......................................................... 5 The Value that Angel Investors Offer...................................................................................... 6 Concerns You May Have About Giving Up Equity in Your Company .................................... 6
Step-By-Step Action Plans For Raising Capital from Angel Investors ........................................................................................ 12
Step 1: Preparation ........................................................................................12
A. Developing a Solid Business Plan.................................................................................... 12 B. Developing Your Private Placement Memorandum ......................................................... 12 C. Preparing for Due Diligence ............................................................................................. 14 D. Hiring the Appropriate Counsel ........................................................................................ 14 E. Setting Realistic Investment Terms.................................................................................. 14
Appendix A: Angel Investor Groups ............................................ 23 Appendix B: Preparing Your Business Plan for Angel Investors ........................................................................................................ 29
Overview .........................................................................................................29
The 10 Sections of Your Business Plan ............................................................................... 29 Your Executive Summary ..................................................................................................... 30 The Company Analysis Section ............................................................................................ 31 Detailing Your Industry Size and Trends .............................................................................. 32 The Customer Section .......................................................................................................... 34 Competition ........................................................................................................................... 35 The Marketing Plan............................................................................................................... 36 Partnerships .......................................................................................................................... 38
The Operations Plan ............................................................................................................. 39 The Financial Plan ................................................................................................................ 40 Developing Realistic Financial Assumptions ........................................................................ 42 Documenting Your Exit Strategy........................................................................................... 42 The Management Team........................................................................................................ 43
Good to Great: How to Make Your Business Plan Truly Shine .......................45
Unique Qualifications ............................................................................................................ 45 Realism vs. Optimism ........................................................................................................... 45
Getting Started
What is Angel Investing?
The term angel investor is officially defined as a private investor who offers financial backing to an entrepreneurial venture. When several private investors form an organization to collective fund ventures, they are known as an angel investor group. The act of providing the financial backing is known as angel investing. The amount of angel financing is significant. According to the Center for Venture Research at the University of New Hampshire, last year 55,480 ventures were funded by angel investors totaling $19.2 billion. This compares to only 3,808 companies which were funded by venture capital firms, although VCs invested $28.3 billion in these firms. Part of the reason why angel investing is so prevalent is that there are numerous stories of companies who raised angel capital in their nascent stages and then went on to achieve massive success. Among many others, companies that raised angel investments include Google, Amazon.com, Apple, The Body Shop, Kinkos, Starbucks, Digg and LinkedIn. Before discussing the game plan for raising capital from angel investors, it is important to understand where angel investments fits into your overall funding options to make sure it is a good fit for your company. The remainder of the Getting Started section provides guidance on this key issue.
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In some angel investments, angel investors can be paid dividend payments or profit sharing over time, and sometimes angel investments are structured as convertible notes (loans that can convert into equity this is discussed in more detail later). As you might imagine, equity capital is much riskier to investors than debt capital. With debt capital, lenders (typically banks) will receive interest and principle payments from the businesses they lend to, and earn perhaps 10% on their money with a relatively low risk profile. That is, due to their review process, the lenders feel that there is a high likelihood that the company will be able to repay the loan. Equity capital is very different since the likelihood of a liquidity event is relatively low. However, when this does happen, investors can receive 10 times, 100 times or even 1,000+ times their money back. Note that with equity investments, investors also believe that there is a strong likelihood that their investments will succeed, but they do understand that there is more risk involved than with most debt investments.
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In addition, most equity investors offer strategic assistance and connections to help grow your business. Also, equity investments are more accessible to early-stage companies than bank loans which often require a multi-year operating history. Finally, equity investments do not include periodic principle and interest payments which allows you to focus more on growing your business and less on short-term cash flow needs.
For equity investments, the source of capital is, for the most part, tied to the round of capital being raised. Read below to learn more. Equity capital is raised in stages or rounds. The five main stages include the following: 1. 2. 3. 4. 5. Pre-Seed Funding Seed Funding Early Stage Investment (Series A & B) Later Stage Investment (Series C, D, etc.) Mezzanine Financing
Most companies that raise equity capital that are eventually acquired or go public receive multiple rounds of financing. It is important to consider this when negotiating deal terms on earlier stage financing rounds. A key point to consider when raising capital from angel investors is whether you will eventually need larger pools of money that individual angels cannot afford. If you do not believe that you will additional financing after the angel rounds, perhaps if you are a retail or manufacturing business, then you dont need to worry about this. But if raising additional rounds of capital is likely for your business, you must plan for this now. Planning includes being very carefully regarding how you structure your angel equity investment, mainly with regards to the price per share (cant be too high) and other
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terms (e.g., anti-dilution) which might make it more challenging for your company to raise additional capital rounds. Here are the five main stages of equity capital:
1. Pre-Seed Funding Pre-seed funding refers to the initial capital that a company brings in that comes from friends and family members. This round of financing typically can be as small as $5,000 and as high as $100K. Not all companies raise a pre-seed round. With this funding, the company often perfects its business plan and starts building its management team in order to position itself for its next round of funding.
2. Seed Funding Seed funding or seed capital refers to the capital that a company brings in before the first institutional round of funding (e.g., capital invested by a company or institution such as a venture capital firm). Seed funding typically ranges from $100K to $500K and is generated by angel investors, SBA loans, and even the rare early stage venture capital firm. Seed investments are typically structured as convertible notes or common stock.
3. Early Stage Investment (Series A & B) Series A is the term used to describe the first round of institutional funding for a venture. The name is derived from the class of preferred stock investors receive in return for their capital. The average Series A round is between $2 million and $5 million, with the expressed goals of funding early stage business operations. Providing enough capital for 6 months to 2 years of operations, funds obtained from the Series A round can be used for the full gamut of needs -- from product development and marketing to employee salaries. Series B is the round that follows series A in early stage financing. These rounds generally raise $5 million to $10 million, but can sometimes generate up to $20 million in capital or more. Series A and Series B rounds are usually obtained from venture capital firms and/or strategic/corporate investors, and are best pursued once a company has completed its
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initial products, shows initial revenue, and/or demonstrates compelling growth (such as fast and steadily increasing member growth). To get from Series A to Series B, the primary challenge for the entrepreneur or business owner is to demonstrate market adoption of their venture. A company that doesn't resonate with the target market or demographic will have serious difficulty moving on to future funding.
4. Later Stage Investment (Series C, D, etc.) Series C, D, etc. (some venture backed companies raise over 10 rounds of financing) are further rounds of venture capital. Each round may raise between $5 million and $20 million or more. This type of financing is provided to companies that have demonstrated a high level of success, are approaching or have reached a financial break-even point, and are looking to expand even further. Series C, D, etc. rounds are usually obtained from venture capital firms and/or strategic/corporate investors
5. Mezzanine Financing Mezzanine capital is capital, provided either as equity, debt or a convertible note, that is provided to a company just prior to its IPO. Mezzanine investors generally take less risk, since the company is generally solid and poised to cash out relatively quickly. However there is still some risk since sometimes companies cancel their IPOs, the valuation at the IPO event is lower than anticipated and/or the IPO company loses value after the IPO event (Note that investors in pre-IPO companies often have to endure a lock-up period which is the period of time after the IPO (often a year) in which they cannot sell their shares of the public company). Mezzanine capital is often provided by private equity firms.
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Professional vs. non-professional investors: venture capitalists are professional investors. That is what they do for a living. Angel investors do not invest for a living. They often have other jobs or commitments to attend to. Other peoples money vs. own money: Venture capitalists invest other peoples money in ventures. This money comes from pension funds, corporations and other sources. Conversely, angels invest their own money. As a result, angel investments are not always based on the potential return on investment (ROI) of the deal (the primary concern of venture capitalists) but may result from other factors such as simply liking the entrepreneur and wanting to help them out. Board seat vs. no board seat: Angel investors may or may not want a seat on the companys Board of Directors. For venture capitalists, taking a Board seat is the norm.
Contacts that they have in their networks that can help your business Advice in running your business Contacts to additional sources of capital
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Ability to plan and execute long-term. For example, how many more lifetime customers might you be able to get if you offered products to first time buyer at below cost. Etc.
Having the appropriate funding is the KEY ingredient to success! Even if you don't think you need capital, you probably do. Think about it, how much could your business improve if you had more capital to invest in it? Or think about it the other way, how bad would it be for you if your competitors gained access to lots of capital and started an assault on you? Now, in terms of giving up equity to investors, consider this important yet simple mathematical fact: 100% of nothing is nothing. And without the capital, your company may be worth nothing. As such, it is my experience that a small piece of a big company is better than a large piece of a small company. For example, a 10% piece of a successful company (perhaps a $10 million company) is twice as great as 100% piece of a small company, perhaps a $500,000 business. Plus, as mentioned, angel investors provide value beyond the capital they provide, further improving your chances of success. Yes, you don't want an angel investor to take the vast majority of your company from you. But note that any savvy investor WON'T do this. They know that the entrepreneur is only going to perform at his peak if he has a major carrot (with the carrot being a big payday if the company succeeds). As such, the savvy angel investor WANTS the entrepreneur to maintain a meaningful equity piece. Likewise, angel investors generally dont want control of your company. They want you to run the company and to make them money. In general, you should expect angel investors to want 10% to 35% of the equity of the company. So, in summary, the key is to focus on raising capital. Focus less on retaining the highest equity position. If your company succeeds, you will still make a ton of money. And, then, if you want, you will have enough capital and connections to launch a future business where you retain most or all of the equity.
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a. According to the Center for Venture Research, angel investors expect an average 26% annual return at the time they invest, and they believe that about one-third of their investments are likely to result in a substantial capital loss. 2. They know, like and trust the entrepreneur. Like with friends and family investments, sometimes angels know and trust the entrepreneurs and want to help them succeed. They feel they can add real value: many angels have lots of relevant experience that can help the companies they fund, from experience hiring staff to connections with key potential customers or suppliers. If angels can see their involvement adding a lot of value to the company, they might be very interested in investing. Sometimes the angel wants or likes the action. Simply put, angel investing is exciting. It is generally a higher risk/higher reward version of the public stock markets requiring a more entrepreneurial analysis which is highly intriguing.
3.
4.
Keeping these motivations in mind can help you secure angel investments for your business.
Because retail represents a relatively low percentage of angel investments but such a high percentage of U.S. businesses, I often get questions regarding whether retail establishments, like restaurants, can raise angel financing. The answer is a definite yes, however, the entrepreneur needs to first address how the angel will recoup their investment (e.g., sale of business, dividend/profit payouts, etc.). The key reason why retail deals can reap angel investments are as follows:
As mentioned, there are over 9 million latent angel investors, most of which have never been asked to invest in a private company
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As mentioned, angels often invest when they feel they can add real value and virtually always only invest when they understand the business. Because retail businesses are frequented by angel investors, they tend to understand the businesses and believe they can add value. Finally, not that with retail establishments like restaurants, there is also the ego element that the angel can go to and tell friends that it is partially their restaurant. This ego-factor also holds true with other types of angel investments.
3. 4. 5. 6. 7.
8.
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Step 1: Preparation
There are several things you need to do to prepare yourself and your company to raise capital from angel investors:
A. B. C. D.
Develop a solid business plan Develop your private placement memorandum (if appropriate) Prepare your due diligence documents Hire the appropriate counsel (legal, accounting). With regards to legal, legal counsel will be needed to prepare and/or review your private placement memorandum (if appropriate) and/or in negotiating and finalizing the paperwork for the financing transaction(s). Set realistic investment terms
E.
Summary of Subscription procedures o How the offering works; e.g., payments; state disclosures, etc. Summary of the Offering
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o Company overview, # shares, minimum investment, use of proceeds, etc. Risk factors Use of proceeds Management compensation Principal shareholders and capitalization table Subscription Agreement Actual subscription form that investors sign
Private placement transactions are exempt from registration under the Securities Act of 1933 in accordance with one or more statutory exemptions, as discussed in "Regulation D and Other Exemptions from Registration". The question naturally arises as to which firms need to prepare a PPM and which dont. While the answer to this question is not clearly outlined in Regulation D, in practice, the answer is relatively clear. Specifically, if a placement is made to one or more unaccredited investors, then a private placement memorandum should be prepared. The definition of an unaccredited investor is included above, but in summary, it is an individual which does NOT 1) have individual net worth, or joint net worth with the persons spouse, that exceeds $1 million at the time of the purchase; or 2) have income exceeding $200,000 in each of the two most recent years or joint income with a spouse exceeding $300,000 for those years and a reasonable expectation of the same income level in the current year. Conversely, if the placement is made to accredited investors the PPM need not be prepared. With regards to accredited investors, the SEC does not require any specific amount of information to be provided to them. (With regards to venture capital firms, the influential Ralston Purina case stresses "access" to information in the hands of investors to fend for themselves. If the investors are venture capital funds, the managers of the fund will usually conduct their own due diligence.) So, the first factor in determining whether you need a PPM is whether you are raising capital from an accredited or unaccredited angel investor. There is another factor to consider:
Even with an accredited investor, a PPM is often helpful since it sets the terms of the deal so that you dont have to negotiate and/or create new legal documents for every investor transaction (which can be very expensive). Note that institutional investors, like venture capital firms, like to set the terms of the deal, so presenting them with a PPM is not appropriate. Likewise, it might not be appropriate for a deal presented to an angel group.
Finally, it is important to note that creating the PPM has certain risks. Specifically, if the PPM includes a mistake or material omission, it is arguable that the investor has made their decision under false pretenses, which can be grounds for a lawsuit.
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In summary, the key factors to consider regarding whether you should prepare a PPM are whether the angel investor is accredited or not, and whether you will be seeking funding from several individual angels (in which case a PPM could possibly prevent you from having to negotiate several distinct transactions and the accompanying legal fees).
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In developing your investment terms, make sure that the terms are realistic. Keep in mind that the angel investor is often taking a substantial amount of risk in an unproven company, and should be amply rewarded if the company succeeds. Setting your investment terms too high could prevent you from raising the funds you need to grow your venture.
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A. Referrals The ideal way to be introduced to an angel investor is through a referral by a mutual acquaintance. Talk to your friends, family members and service professionals such as your accountant, lawyer, or business advisor and see if they can either invest in your business or refer you to an angel who can. Note that once you meet an angel investor, if they say no to investing in your business, dont stop there. Angel investors generally know other angel investors, so always ask for referrals. These are often the highest quality and most fruitful referrals.
B. Networking If you cant find referrals to angel investors from your current network, expand your network. Networking through attending events and constantly expanding your network by asking for more introductions from your existing contacts works extremely well. It does take time and diligence so you must stick with it. Heres a quick lesson regarding how Google raised its angel round of capital.
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Founder's Page and Brin told their ideas to others in hopes that they would get great advice and connections. And sure enough, it worked. Page and Brin discussed their concept with their computer science professor David R. Cheriton. Cheriton then introduced them to his friend Andy Bechtolsheim. Bechtolsheim then wrote Google a check for $100,000. And then, Google raised more money from friends and family. And through their rapidly growing network of investors and advisors, they met and received angel investments from Ram Shriram, a former Netscape executive, and Ron Conway and Bob Bozeman, partners in Angel Investors. The and so on and so on momentum had begun, and that, coupled with continued success with the development and launch of Google.com, resulted in millions of additional dollars being invested in Google. If you already know some quality people, speak to them and then get them to refer you to other people. If you feel you don't have highly networked people that you know, go out and find them. Go to industry events and conferences and meet people. Befriend them and follow-up with them. Then get them to open up their networks to you. And/or meet them on professional networking sites like LinkedIn, Spoke or Facebook. And then, promote the story of your company to your newfound contacts and to prove to them that investing in you and your dream will provide them with significant financial returns.
C. Focused Prospecting With regards to prospecting for angel investors, consider the statistics mentioned earlier in this report:
According to TNS Financial Services, there are 9.3 million households in the United States with a net worth exceeding 1 million dollars. Three million of these households, according to Merrill Lynch & Co. and Capgemini Group, have investable assets of at least $1 million, excluding their primary homes
As such, there are up to 9.3 million potential angel investors for your venture. Most of these investors are either current or retired executives or business owners. You just need to find them.
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Retired Executives One way to accomplish this is by seeking out retired industry executives online. You can find the names of retired industry executives and often what they are now doing via searches on Google. For example if you were seeking angel investors for an aviation company, doing Google searches on retired Boeing executive and former Boeing executive will produce names of potential angels. Likewise, you can find the names of executives and Board members of local companies, contact them and see if they are interested in investing in your company.
Business Owners Business owners are the best angel investors. They generally have capital and they can often provide great advice regarding starting and growing your company. In addition, business owners are easy to find. You can simply pick up the phone book or drive around to find businesses in your area that seem to be successful. And then strike up a conversation with the business owner. It really is that simple. Another way to find business owners along with their contact information is to purchase lists from organizations such as InfoUSA and Dun & Bradstreet. These firms allows you to create highly focused lists. For example, you can purchase the contact names of business owners within specific industries, with certain annual revenues, and within specific zip code ranges. As a result, you can quickly, easily, and cost-effectively create highly-targeted angel investor contact lists. Then, you can call these prospects and/or use both online and offline networking to get introductions to them.
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If you are pitching to an angel group, there is generally a formal process in which you first submit your business plan, and then present a PowerPoint slide presentation to the group. Whether you are pitching to an angel group or an individual angel investor, you should always use a PowerPoint slide presentation since it allows you to control the conversation and ensure that all of your key points get mentioned. A well-crafted PowerPoint presentation will contain the highlights of your business and financial plans, and should echo the clarity that is put forth in your executive summary. Specifically, your PowerPoint presentation should include answers to the following TEN questions: 1. What does your company do? o In one line 2. What is the status of your company? o Age of venture, previous funding, customer traction, etc. 3. What are the key points that make your company unique? o Management team, successes to date, patents, etc. 4. What pain does your solution solve? o And how big is the pain? o What is your unique selling proposition? 5. In what market(s) are you competing? o Market sizes, trends, etc. 6. How do you generate revenues? 7. Who is your competition? o Strengths, weaknesses, etc. 8. Who is on your management team? o Experience, track record, etc. 9. What is your timeline/roll-out plan/milestones? 10. How much capital are you seeking? o Projections and uses of funds When developing your investor PowerPoint presentation it is always good to try to adhere to investor and blogger Guy Kawasaki's 10/20/30 Rule of PowerPoint as follows: a PowerPoint presentation should have ten slides, last no more than twenty minutes, and contain no font smaller than thirty points.
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The key thing to realize is this: RARELY do successful, high-growth companies only raise one round of capital. Rather, they raise one round of capital, use it to achieve milestones, and then raise another round of capital. And so on and so on. (note that a business like a restaurant can thrive with just one round of capital, but even in this situation, if you plan to open up more locations, more capital will be required). As such, entrepreneurs must look ahead to future capital rounds and not enter into any agreements that might hamper their ability to raise more capital later.
4. The conversion into equity is usually at a valuation that is consistent with the valuation agreed to with investors in an investment round that occurs at a later time. The three primary benefits of convertible promissory notes are as follows: 1. Avoids a valuation dispute between founders and the convertible note lenders 2. Brings founders and convertible note lenders onto the same side of the table in determining valuation with later investors 3. Can be concluded and transacted relatively quickly The key disadvantages of convertible promissory notes are as follows: 1. If the conversion event doesn't occur, the note remains due (meaning that the company has to pay back the loan with cash) 2. If the note isn't paid off, the convertible note lenders may be able to foreclose on the company's IP or other assets
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3. The company doesn't have a demonstrable valuation that has been agreed to in an arms' length financing transaction Oftentimes the advantages of convertible promissory notes outweigh the disadvantages, which is why these notes are often used in angel financing transactions.
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Golden Seeds LLC http://www.goldenseeds.com Stamford, CT Angel Investors of Greater Washington http://www.aiogw.org Washington, DC Emergent Growth Fund http://www.emergentgrowth.com Gainesville, FL Gulf Coast Venture Forum http://www.gcvf.com Naples, FL New World Angels http://www.newworldangels.com Boca Raton, FL South Florida Angels http://www.sflangels.com Coral Springs, FL Springboard Capital http://www.springboardcapllc.com/ Jacksonville, FL Winter Park Angels http://www.winterparkangels.com Winter Park, FL Atlanta Technology Angels http://www.angelatlanta.com/ Atlanta, GA Ariel Savannah Angel Partners http://www.savannahangelpartners.com Savannah, GA Seraph Group http://www.seraphgroup.net Atlanta, GA Hawaii Angels http://hawaiiangels.org Honolulu, HI Rock River Capital http://rockrivercapital.angelgroups.net Rock Rapids, IA Boise Angel Alliance http://www.boiseangelalliance.com/ Boise, ID
Cornerstone Angels http://www.cornerstoneangels.com Northbrook, IL Hyde Park Angel Network http://www.hydeparkangels.com Chicago, IL Stateline Angels http://www.statelineangels.com Rockford, IL Irish Angels http://www.irishangels.com Notre Dame, IN Irish Angels http://www.irishangels.com Notre Dame, IN Main Street Venture Partners http://www.mainstreetventures.com Fort Wayne, IN Women's Capital Connection http://www.kansaswbc.com/WomensCapital Connection/tabid/1221/Default.aspx Lenexa, KS Mid-America Angels http://www.midamericaangels.com Lenexa, KS Midwest Venture Alliance http://www.midwestventure.com/ Wichita, KS Louisville Angel Investor Network http://louisvilleangelnetwork.angelgroups.net Louisville, KY Bluegrass Angels http://www.bluegrassangels.com/ Lexington, KY Boston Harbor Angels http://bostonharborangels.com Boston, MA Bay Angels http://www.bayangels.net Cape Cod, MA Beacon Angels http://www.beaconangels.com Boston, MA
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Boynton Angels http://www.boyntonangels.com Worcester, MA CommonAngels http://www.commonangels.com/ Lexington, MA Golden Seeds http://www.goldenseeds.com Boston, MA HubAngels http://www.hubangels.com/ Brookline, MA Launchpad Venture Group http://www.launchpadventuregroup.com/ Wellesley, MA River Valley Investors http://www.rivervalleyinvestors.com/ Springfield, MA Walnut Venture Associates http://www.walnutventures.com/ Wellesley Hills, MA Capital Access Network (Dingman Center of Entrepreneurship) http://www.rhsmith.umd.edu/Dingman/progr ams/CAN/ College Park, MD ECS Angels http://www.ecs-angels.com Bar Harbor, ME Maine Angels http://www.maineangels.org/ Portland, ME Blue Water Angels http://midmichiganinnovationcenter.org/blue waterangels/index.html Midland, MI Capital Community Angels http://www.capitalcommunityangels.org/ Lansing, MI Great Lakes Angels http://www.glangels.org/ Rochester, MI
Grand Angels http://www.grandangels.org/ Grand Rapids, MI First Angels http://www.southwestmichiganfirst.com/First _Angels.cfm Kalamazoo, MI 3C Capital Partners http://3ccapital.angelgroups.net Northfield, MN Central Minnesota Growth & Transition Fund LLC http://3ccapital.angelgroups.net Willmar, MN Prairie Capital II http://prairiecapital.angelgroups.net Worthington, MN River Valley Capital http://rivervalleycapital.angelgroups.net Montevideo, MN Sofia Angel Fund http://sofiaangelfund.angelgroups.net Minneapolis, MN South Metro Investors http://southmetroinvestors.angelgroups.net Burnsville, MN Wellspring Investor Alliance http://www.greatermankato.com/businesswsinvestoralliance.php Mankato, MN RAIN Source Capital http://www.rainsourcecapital.com St. Paul, MN Lakes Ventures II http://www.rainsourcecapital.com/rainfund.cf m Alexandria, MN Two Rivers Angel Investment Network http://www.rainsourcecapital.com/rainfund.cf m Mankato, MN Centennial Investors http://centennialinvestors.com Columbia, MO
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St. Louis Arch Angels http://www.stlouisarchangels.com St. Louis, MO Mississippi Angel Network http://www.technologyalliance.ms/services/ ms-angel-network.php Ridgeland, MS Frontier Angel Fund http://www.frontierangels.com Kalispell, MT Triangle Accredited Capital Forum http://www.capital-forum.com/ Wake Forest, NC Eastern NC - Investor Network http://www.ecu.edu/rds/ei Greenville, NC Inception Micro Angel Fund - Family of Funds http://www.inceptionmicroangelfund.com/ Winston-Salem, NC Piedmont Angel Network http://www.piedmontangelnetwork.com/ Greensboro, NC Wilmington Investor Network http://www.wilmingtoninvestor.com Wilmington, NC FM Angel Investment Fund http://fmangelfund.angelgroups.net Fargo, ND Northern Plains Investment http://www.rainsourcecapital.com/rainfund.cf m Bismarck, ND Valley Angel Investment Fund http://www.rainsourcecapital.com/rainfund.cf m Grand Forks, ND Nebraska Angels Inc http://www.nebraskaangels.org Lincoln, NE eCoast Angels http://www.ecoastangels.com Portsmouth, NH
Jumpstart New Jersey Angel Network http://www.jumpstartnj.com/ Mt Laurel, NJ New Mexico Angels Inc http://www.nmangels.com/ Albuquerque, NM Sierra Angels http://www.sierraangels.com/ Incline Village, NV Vegas Valley Angels http://www.vegasvalleyangels.com Las Vegas, NV Long Island Angel Network http://liangels.angelgroups.net Mineola, NY Golden Seeds http://www.goldenseeds.com New York, NY New York Angels http://www.newyorkangels.com/ New York, NY Orange County Angel Network http://www.orangecountycapital.com Goshen, NY Rochester Angel Network http://www.rochesterangels.com Rochester, NY Seed Capital Fund of CNY http://www.scfcny.com Syracuse, NY Tech Valley Angel Network http://www.techvalleyangels.com/ Albany, NY Core Network http://www.core-network.org/ Toledo, OH North Coast Angel Fund http://www.northcoastangels.com Cleveland, OH Ohio TechAngels http://www.ohiotechangels.com/ Columbus, OH
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Queen City Angels http://www.qca.com Cincinnati, OH Rocket Ventures http://www.rocketventures.org Toledo, OH Akron ARCH Angels (Akron Regional Change Angels) http://www.uakron.edu/research/archangels/ Akron, OH i2E Inc http://www.i2e.org Tulsa, OK Oregon Angel Fund http://www.oen.org/programs_oaf.aspx Portland, OR BlueTree Allied Angels http://www.bluetreealliedangels.com/ Pittsburgh, PA Delaware Crossing Investor Group http://www.delawarecrossing.org Doylestown, PA LORE Associates http://www.loreassociates.com/ Philadelphia, PA Minority Angel Investor Network http://www.minorityangelinvestornetwork.co m/ Philadelphia, PA Private Investors Forum http://www.privateinvestorsforum.com/ Jenkintown, PA Robin Hood Ventures http://www.robinhoodventures.com/ Wayne, PA Mid-Atlantic Angel Group Fund I http://www.magfund.com/ Philadelphia, PA Cherrystone Angel Group http://www.cherrystoneangelgroup.com Providence, RI
Charleston Angel Partners http://www.chapsc.com/ Charleston, SC Upstate Carolina Angel Network http://www.upstateangels.org Greenville, SC SDSU Brookings Angel Fund http://brookingsangelfund.com Brookings, SD Great Opportunities http://www.gosdfund.com Aberdeen, SD Prairie Winds Capital http://www.prairiewindscapital.com Sioux Falls, SD Enterprise Angels http://www.sdei.org/enterprise_angels.shtml Brookings, SD Angel Capital Group http://www.angelnetworksc.com Hendersonville, TN Nashville Capital Network http://www.nashvillecapital.com/ Nashville, TN Health Care Angel Group http://hca.angelgroups.net Houston, TX North Texas Angel Network http://northtexasangelnetwork.org/ Fort Worth, TX SATAI Network http://satai.us San Antonio, TX Central Texas Angel Network http://www.centexangels.org Austin, TX Concho Valley Angel Network http://www.cvangel.org San Angelo, TX Houston Angel Network http://www.houstonangelnetwork.org/ Houston, TX
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Active Angel Investors http://www.activeangelinvestors.com/ Vienna, VA Jefferson Corner Group http://www.jeffersoncornergroup.com Charlottesville, VA New Dominion Angels http://www.newdominionangels.com Warrenton, VA D'Arch Angels http://www.newvantagegroup.com Vienna, VA Virginia Active Angel Network http://www.virginiaactiveangelnetwork.com Charlottesville, VA North Country Angels http://www.northcountryangels.com/ Vermont, VT Puget Sound Venture Club http://pugetsoundvc.com Bellevue, WA Alliance of Angels http://www.allianceofangels.com/ Seattle, WA
Bellingham Angel Group http://www.bellinghamangels.com Bellingham, WA Seraph Capital Forum http://www.seraphcapital.com/ Seattle, WA Tacoma Angel Network http://www.tacomaangelnetwork.com Tacoma, WA ZINO Society http://www.zinosociety.com Seattle, WA Marquette University Golden Angels Network http://www.goldenangelsnetwork.org Milwaukee, WI Phenomenelle Angels http://www.phenomenelleangels.com Madison, WI Silicon Pastures http://www.siliconpastures.com/ Milwaukee, WI Wisconsin Investment Partners http://www.wisinvpartners.com Madison, WI
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Overview
A business plan is a roadmap for a growing company. It also serves to communicate the company's value proposition to employees, advisors, partners, customers and investors. Business plans are the vehicle by which companies get in the door, and are the documents most heavily scrutinized by angel investors, particularly in today's financing environment. It is critical that your company develop a strong business plan if you seek financing from angel investors.
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company that could reap $1 trillion in healthcare sales. Rather, a more meaningful metric is the relevant market size, which equals the company's sales if it were to capture 100% of its specific niche of the market. Defining and communicating a credible relevant market size is far more powerful than presenting generic industry figures. Understanding and catering to customer needs: Investors have a laser sharp focus on the relationship between a company and its customers. In its business plan, a company must clearly communicate how its products and services meet specific customers' wants and needs, and identify which target markets most exemplify these needs. The business plan must also outline an easy to follow and credible roadmap of how the company plans to penetrate its customers. Proving barriers to entry: A business plan must include strategies that demonstrate that the company can and will build long-term barriers around its customers. Claiming a first mover advantage is simply not compelling in today's funding environment. Developing realistic financial assumptions: Many investors skip straight to the financial section of the business plan. It is critical that the assumptions and projections in this section be realistic. Plans that show penetration, operating margin and revenues per employee figures that are poorly reasoned, internally inconsistent or simply unrealistic greatly damage the credibility of the entire business plan. In contrast, sober, well-reasoned financial assumptions and projections communicate operational maturity and credibility.
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Regardless of which type of Executive Summary you are developing, the summary must included the following critical elements: 1. A concise explanation of the business 2. A description of the market size and market need for the business 3. A discussion of how the company is uniquely qualified to fulfill this need In addition, a stand-alone Executive Summary should include summaries of each essential elements of the business plan. This includes paragraphs addressing each of the following:
Customer Analysis: What specific customer segments the company is targeting and their demographic profiles Competition: Whom the company's direct competitors are and the company's key competitive advantages Marketing Plan: How the company will effectively penetrate its target market Financial Plan: A summary of the financial projections of the company Management Team: Biographies of key management team and Board members
The Executive Summary is the most critical element of the business plan. If it does not grab the investor's attention, the investor will neither read nor request the full business plan. As such, spend time developing the best possible summary; create two versions (e.g., stand-alone and full plan predecessor) as appropriate, and work to get it in the hands of the right investors.
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2. Past Accomplishments Include a chart (or bullets) of your company's past accomplishments, including descriptions and dates when:
Prior funding rounds were received Products and services were launched Revenue milestones were reached (e.g., date when sales surpassed the million dollar mark) Key partnerships were executed Key customer contracts were secured Key employees were hired
This information is critical to angel investors as it indicates the company's ability to execute upon a previous game plan. Attaining milestones is an excellent indicator for potential angels that their money will be used to create value and lead to a liquidity event. 3. Unique Qualifications Finally, detail why your company is uniquely qualified to succeed. This is often referred to as the company's unfair competitive advantage. This advantage could include a world-class management team, proprietary technology, proven operational systems, key partnerships, long-term contracts with major customers, as well as other successes-todate.
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to understand why traditional market sizing methodologies are ill equipped to size emerging markets. To illustrate, if a research firm were to use traditional methods to size a mature market such as the coffee market in the United States, it would consider demographic trends (e.g., aging baby boomers), psychographic trends (e.g., increased health consciousness), past sales trends and consumption rates, price movements, competitor brand shares and new product development, and channels/retailers among others. However, conducting such an analysis for emerging markets presents a challenge as several of these factors (e.g., past sales, demographics of the customer when there are no current customers) don't exist because the markets are presently untapped. Use two approaches The methodology required to size these new markets requires two approaches. Each approach will yield a different approximation of the potential market size, and often the figures will work together to provide a solid foundation for the market's potential. Growthink calls the first approach peeling back the onion. In this approach, we start with the generic market (e.g., the coffee market) that that company is trying to penetrate, and remove pieces of that market that it will not target. For instance, if the company created an ultra high-speed coffee maker that retailed for $600, it would initially reduce the market size by factors such as retail channels (e.g., mass marketers would not carry the product), demographic factors (lower income customers would not purchase the product), etc. By peeling back the generic market, you eventually will be left with only the relevant portion of it. The second methodology requires assessing the market from several angles to approximate the potential market share, answering questions including:
Competitors: who is competing for the customer that you will be serving; what is in their product pipeline; once you release a product/service, how long will it take them to enter the market, who else may enter the market, etc. Customers: what are the demographics and psychographics of the customers you will be targeting; what products are they currently using to fulfill a similar need (substitute products); how are they currently purchasing these products; what is their degree of loyalty to current providers, etc. Market factors: what other factors exist that will influence the market size -government regulations; market consolidation in related markets, price changes for raw materials, etc. Case Studies: what other markets have experienced with similar transformations and what were the customer adoption rates in those markets, etc.
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While these methodologies are often more painstaking than traditional market research techniques, they can be the difference in determining whether your company has the next iPod or the next Edsel.
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The business plan must also detail the drivers of customer decision-making. Sample questions to answer include: 1. Do customers find price to be more important than the quality of the product or service? 2. Are customers looking for the highest level of reliability, or will they have their own support and just seek a basic level of service? Show An Understanding of How Customers Make Decisions There is one last critical step in the Customer Analysis -- showing an understanding of the actual decision-making process. Examples of questions to be answered here include: 1. Will the customer consult others in their organization/family before making a decision? 2. Will the customer seek multiple bids? 3. Will the product/service require significant operational changes (e.g., will the customer have to invest time to learn new technologies and will the product/service cause other members within the organization to lose their jobs? etc.) It is essential to truly understand customers to develop a successful business and marketing strategy. As such, sophisticated investors require comprehensive profiles of a company's target customers. By spending the time to research and analyze your target customers, you will develop both enhance your business strategy and funding success.
Competition
When developing the competition section of your business plan, companies must define competition correctly, select the appropriate competitors to analyze, and explain its competitive advantages. Who are your competitors? To start, companies must align their definition of competition with investors. Investors define competition as any service or product that a customer can use to fulfill the same need(s) as the company fulfills. This includes firms that offer similar products, substitute products and other customer options (such as performing the service or building the product themselves). Under this broad definition, any business plan that claims there are no competitors greatly undermines the credibility of the management team. In identifying competitors, companies often find themselves in a difficult position. On one hand, they want to show that they are unique (even under the investors' broad definition) and list no or few competitors. However, this has a negative connotation. If no
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or few companies are in a market space, it implies that there may not be a large enough customer need to support the company's products and/or services. Direct and Indirect Competitors Business plans must detail direct and, when applicable, indirect competitors. Direct competitors are those that serve the same target market with similar products and services. Indirect competitors are those that serve the same target market with different products and services, or a different target market with similar products and services. After identifying competitors, the business plan must describe them. In doing so, the plan must also objectively analyze each competitor's strengths and weaknesses and the key drivers of competitive differentiation in the marketplace. Perhaps most importantly, the competition section must describe the company's competitive advantages over the other firms, and ideally how the company's business model creates barriers to entry. Barriers to entry are reasons why customers will not leave once acquired. In summary, too many business plans want to show how unique their venture is and, as such, list no or few competitors. However, this often has a negative connotation. If no or few companies are in a market space, it implies that there may not be a large enough customer need to support the venture's products and/or services. In fact, when positioned properly, including successful and/or public companies in a competitive space can be a positive sign since it implies that the market size is big. It also gives investors the assurance that if management executes well, the venture has substantial profit and liquidity potential.
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Promotions Promotions include each of the activities that induce a customer to buy the company's products and services. Promotional activities could include advertising, public relations (PR), free samples, discounts, direct mail, telemarketing, partnerships, etc. This section of the business plan discusses which promotions will be used and how they will be used. For instance, if partnerships will be used to secure new customers, the plan must explain which companies are partners, how they will be able to provide new customers, how the partnership will work (from operational/ financial standpoints), etc. This section must be as specific as possible, particularly as it relates to discussing future promotions. To say that a company is going to generate PR in trade magazines is simply too vague. Rather, the plan must explain the type of article/feature that may be written about the firm and why, which specific trade journals that will be targeted and/or the projected publication dates. In discussing how the company will promote itself, it is important to discuss how the company will position itself. This positioning statement details the attributes that customers will assign to the company, its products and services. The choice of promotional activities must support this positioning. For example, discounts might not be consistent with a desire to be considered an upscale brand. Price This section of the plan should detail the price point(s) at which the company's products and services will be sold. If the products/ services are sold as bundles, these should be detailed in this section. Rationale for the pricing should be given when applicable (e.g., why the company has chosen an initiation fee plus monthly membership fees versus a one-time lifetime membership fee). Place The final P refers to Place or Distribution and explains how a company's products and/or services will be delivered to customers. This section is crucial because if customers cannot access products and services, they cannot purchase them. This section is especially critical for high-growth, capital-constrained companies. Attaining profit-effective distribution channels is often the most vexing challenge for these businesses. Examples of distribution methods include retail locations, website, distributors, wholesalers, direct mail catalogs, etc. Many companies have multiple distribution methods to deliver their products and services to customers and each should be detailed here.
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Detailing the the four P's in the marketing plan is critical in proving to investors that your company will be able to efficiently and effectively penetrate its market.
Partnerships
Forging partnerships to improve market penetration has become commonplace, particularly for new economy businesses. And, most companies proudly mention their many partnerships in their business plans. It's the TERMS of the Partnership that Are Really Important The fact is that, regardless of whom the partnership is with, partnerships by themselves are meaningless. What are meaningful are the terms of the partnership. For instance, while it sounds great to have a partnership with a Fortune 500 company, the details of the partnership are what investors find important. For instance, investors will look poorly upon a partnership in which the Fortune 500 Company earns 90% commissions on customers it refers. On the other hand, investors would look favorably upon a more equitable partnership. As such, be sure to detail the specifics of the partnerships. This includes factors such as how the partnership will work, payment terms, contract length, minimum and/or maximum guarantees, the type of customer leads expected from each partner, timing of payments, etc. In addition, if partnerships are a key part of the business plan, expect prudent investors to interview the partners and scrutinize partnership contracts. Partnerships can be a major factor in the success of growing companies, providing leads, sales, capital and/or other critical benefits. However, ventures should be careful not to place too much emphasis on any one partner in their business plan. Partnership agreements, like other legal agreements, can be breached, and if the venture positions any one partner as critical to its success, this will become a risk factor to investors. Explain the VALUE of Your Partnerships in Your Business Plan Overall, partners can provide a great boost to growing ventures. Business plans should not only discuss who the partners are, but detail the terms of the partnerships and how they will benefit the company. Finally, the business plan must not place too much emphasis on any one partner in order to convince investors that the business is capable of success even without it.
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Everyday Processes (Short-Term Processes) Every company has processes to provide its customers with products and services. For instance, Wal-Mart has a unique distribution system to effectively move products from its warehouses to its stores, and finally to its customers' homes. Technology products manufacturers have processes to convert raw materials into finished products. And service-oriented businesses have processes to identify new areas of customer interest, to continually update service features, etc. The processes that a company uses to serve its customers are what transform a business plan from concept to reality. Anyone can have a concept. And more importantly, investors do not invest in concepts -- they invest in reality. Reality is proving that the management team can execute the concept better than anyone else, and the Operations Plan is where the plan proves this by detailing key operational processes. Business Milestones (Long-Term Processes) The second piece of the Operations Plan is proving that the team will execute the longterm company vision. This is best presented as a chart. On the left side, there should be a list of the key milestones that the Company must reach, and on the right, the target date for achieving them. Sample milestones include expected dates when:
New products and services will be introduced to the marketplace Revenue milestones will be attained (e.g., date when sales will surpass million dollar mark) Key partnerships will be executed Key customer contracts will be secured Key financial events will occur (future funding rounds, IPO, etc.) Key employees will be hired
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Additional text should be used, where necessary, to support the projections laid out in the chart. The milestone projections presented in the Operations Plan must be consistent with the projections in the Financial Plan. In both areas, it is important to be aggressive but credible. Presenting a plan in which the company grows too quickly will show the naivet of the management team, while presenting too conservative a growth plan will often fail to excite the potential investor who will require a high rate of return over a relatively short time period.
New products and services will be introduced to the marketplace Revenue milestones will be attained (e.g., date when sales will surpass million dollar mark) Key partnerships will be executed Key customer contracts will be secured Key financial events will occur (future funding rounds, IPO, etc.) Key employees will be hired
Sales of products/services Referral revenues Advertising sales Licensing/royalty/commission fees Data sales
2. The Pro-Forma Financial Statements The Financial Plan must numerically detail the revenue model through past (if applicable) and pro-forma (projected) Income Statements, Balance Sheets and Cash Flow Statements. It is critical that the figures used in these statements flow from the analyses in every other section of the business plan.
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For instance, the relevant market size (Industry Analysis) should be reflected, as should competitors' operating margins (Competitive Analysis), customer acquisition costs (Marketing Plan), employee requirements (Operations Plan), etc. A summary of the financial projections should be presented in the text portion of the plan, while full projections should appear in the Appendix. For existing companies, the Financial Plan should note any significant deviations (e.g., increase in margins) between past and projected results. 3. Validating Assumptions and Projections The Financial Plan must also detail the key assumptions such as penetration rates, operating margins, headcount, etc. It is critical that these assumptions are feasible. For instance, if the company is categorized as a networking infrastructure firm, and the business plan projects 80% operating margins, investors will raise a red flag. This is because investors can readily access the operating margins of publicly-traded networking infrastructure firms and find that none have operating margins this high. A key point is that while every company is unique, each bears similarities to other companies. Accessing and basing financial projections on those of similar firms will greatly validate the realism and maturity of the financial projections. 4. Sources and Uses of Funds The Financial Plan should detail the sources and uses of funds. The sources of funds primarily include outside investments (e.g., equity investments, bank loans, etc.) and operating revenues. Uses of funds could include expenses involved with marketing, staffing, technology development, office space, etc. It is critical that you dont run out of money! As such, it is a good idea to be conservative regarding your revenues and expenses. 5. Exit Strategy Equity investors greatly desire and are motivated by a clear picture of the company's exit strategy, or the timing and method through which they can cash in on their investment. This picture best comes into focus when the key valuation and liquidity drivers of the company are clearly delineated. An excellent method to accomplish this is through descriptions of comparable firms that have had successful liquidity events, either through acquisition, merger or public offerings. The most common exit strategies in business plans are IPOs or acquisitions. While the method of exit is not always crucial, the investor often wants to see the choice of exit laid out in the plan in order to better understand the management team's motivation and commitment to building long-term value.
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descriptions of comparable firms that have had successful liquidity events, either through acquisition, merger, of initial public offerings (IPOs). It is helpful to show other companies in your market, or similar companies in other markets, who have successfully exited, and how and why these companies were successful. For instance, were they successful since they acquired a large customer base? Or were they successful since they accomplished fast growth or high profit margins? It is also important to tie their success to their exit price. Was the exit price based on earnings or the number of customers the firm had at the time? The business plan should tie these metrics (e.g., exit price of $X per customer) to the business to determine its future price. The most common exit strategies in business plans for angel investors are acquisitions or IPOs. While the method of exit is not always crucial, the angel investor often wants to see the decision to better understand the management team's motivation and commitment to building long-term value. If acquisition is the selected exit path, then the business plan should detail potential companies that might want to acquire the firm in the future and why. Likewise, if an IPO is expected in the future, the business plan should document the financial metrics of the company that make it ripe for this type of exit. In most cases, investors only make money when the business reaches a successful exit event. As such, it is critical that business plans explain the expected exit, detail why this exit was chosen and validate a realistic exit price.
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Depending upon the stage of the company, key functional areas may be missing from the team. This is acceptable provided that the plan clearly defines the roles that these individuals will play and identifies the key characteristics of the individuals that will be hired. However, it is generally not favorable if personnel are missing for ultra-critical roles. For example, a plan that is fundamentally a marketing play should not seek financing without a stellar marketing team. The Management Team section should also include biographies of the company's Advisory Board and/or Board of Directors. While having well-known advisors/board members adds credibility to the business plan, it is highly effective to explain how these advisors will directly impact the company through strategic advice and/or providing conduits to key clients, partners, suppliers, etc. Prove yourselves. In summary, the Management Team section of the business plan is an opportunity to prove to investors that your company has the necessary talent to succeed. Rather than waste this opportunity by merely showing employee resumes, which could be included in the Appendix, the section should be used to explain precisely how the team is uniquely qualified to execute the venture in its present state.
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Realism, the opposite of over-optimism, should be used in business plans to portray sobriety and credibility to investors. Realism should manifest itself in management team bios that tell the actual accomplishments of managers, rather than fluff. It should manifest itself in credible market forecasts and sober assumptions of the company's growth. Balancing optimism and reality creates excitement and credibility While business plans must excite investors so they take action, if they are too optimistic, investors will discount their merit. Conversely, if they are too sober, investors may not feel they will get an adequate return on their investment. As such, business plans should present a compelling, optimistic picture, but continuously refer to hard facts and realistic assumptions to build credibility and genuine excitement.
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From surveys of angel investor needs, Growthink has found that 15 to 20 pages of text is the optimum length in which to accomplish this. Any more and the time-constrained investor will be forced to skim certain sections of the plan, even if they are generally interested, which could lead them to miss essential elements. Any less and the investor will think that the business has not been fully thought through, or will simply not have enough information to make an investment decision. Your business plan is NOT meant to tell the WHOLE story Many management teams feel that their company is too complex to describe in 15 to 20 pages. While this is sometimes true, the business plan is not meant to tell the whole story. Rather, the company must be boiled down into its essential elements. If the investor is interested, there will be plenty of additional time to tell the whole story. Business plans, like other marketing communications documents, should be visually appealing and easy-to-read. This can be accomplished by using charts and graphics and by formatting the plan for readability. Effectively using these techniques will enable the investor to more quickly and easily understand the company's value proposition within fewer pages. While the body of the business plan should be 15 to 20 pages, the Appendix can be used for supplemental information. The Appendix should include a full set of financial projections, and as appropriate, technical and/or operational drawings, partnership and/or customer agreements, expanded competitor reviews, and lists of key customers among others. If the Appendix is long, a divider should be used to separate it from the body of the plan, or a separate Appendix document should be prepared. These techniques ensure that the investor is not handed a thick business plan, which will make them queasy before even opening it up. The goal is to create interest To summarize, the goal of the business plan is to create interest -- not to have an angel investor write you a check. In creating interest, the full story of your company need not be told. Rather, the plan should include the essential elements regarding why an investor should invest and spend more time examining the business opportunity. The shorter length does not mean that your business plan should take less time to prepare. Rather, it will take more time. As Mark Twain once said, If I had more time, I would write a shorter story. Likewise, condensing your business plan to a concise, compelling document is challenging and time consuming. Fortunately the rewards are significant.
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Use of Graphics
Many people ask how many graphs or charts they should have in their business plans. As with most other business planning questions, the answer is it depends. Here are the key factors influencing the number of graphs and charts to include in your business plan. How long will your audience spend in reviewing your plan? To begin, the key point to consider in developing your business plan is the time restraints of your audience. If your audience is a retired angel investor, he may have few obligations and can spend an hour reviewing your business plan. However, the more likely scenario is that a venture capitalist, corporate investor or loan officer will review your plan while sitting at a desk topped with fifty other business plans. As such, it is critical that your plan conveys its key points quickly and easily -- this is where graphs or charts come in. In determining whether to use a graph or chart, consider the old adage, a picture is worth a thousand words. The point here is that the picture should save a thousand words. That is, the graph or chart should supplement the text; it should not be explained ad naseum in the text, or that defeats its purpose. Likewise, the graph or chart must be relevant and support the text, rather than detract from it.
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In addition to respecting the time constraints of the audience, the business plan must respect the audience's energy level. That is, after reading seven business plans, an investor is likely to skip a page with 400 words of straight text. Even if no charts are applicable to support the page, Growthink suggests using appropriate spacing and/or callout boxes (e.g., key text phrases highlighted in boxes) to make the page more readable. Technical drawings, product specifications, etc. MUST be included in the body of the plan Clearly, technical drawings and operational designs need to be visually presented in the business plan. Without them, huge volumes of text are often needed to explain relatively simple processes. Importantly, when the text references these charts, the charts should be easily accessible. That is, the chart should be on the same page as the text, rather than forcing the audience to continually turn to an appendix. If the chart is referenced on numerous pages, each page should show the piece of the chart that reflects the text, with the full chart appearing only once in the plan. Finally, if the business plan is being presented to one or few investors, the amount of graphs and charts should reflect the wants, needs and sophistication of those few readers. For instance, if the plan is being presented only to strategic investors who understand the market, more graphs may be appropriate to convey information for which these investors already have background knowledge. But remember your business plan is different from your investor slide presentation Conversely, always keep in mind that the plan is not a slide presentation, and too many graphs and charts may position the company as one that is too lazy to complete the process of developing a formal business plan. To summarize, the amount of charts and graphs used in the business plan must reflect the audience for the plan; an audience that is usually time and energy constrained. The charts and graphs must complement the text, enable the audience to quickly and easily digest the information, and as always, interest the audience in taking the next step (e.g., scheduling an in-person meeting) in the investment process.
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