JOB DESCRIPTION

Job Title Report To

Key Accounts Sales Consultant Enterprise Sales Manager

Key Results Areas Provide and an important interface with customers in their own homes, their offices and in retail outlets. Make most efficient use of resources, i.e. cost, people, time, etc Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced Ensures achievement of specific sales targets, as agreed by the Senior Manager, Enterprise Sales. To contribute to the management of Enterprise Sales and provide regular inputs to the development of sales plan Set business performance targets for Corporate Accounts, agreed with the Manager, Enterprise Sales. Use appropriate performance metrics and measures to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets are met or exceeded. Efficient use of all resources assigned to Corporate Account, ensuring that agreed customers needs are met at a profit to Company X Zambia. Attend to customer queries within agreed SLAs. Ensure that customer specifications are met and that the customer is satisfied with the end service and/or product. Manage the self and use expertise in practical judgment in such a way that resources of time, skills, equipment and materials are employed to optimum effect, neither wasted nor misused. Display a caring approach towards all clients and customers. Develop supportive relationships with reports and encourage a team spirit. Communicate actively and effectively resolving any potential conflicts that may arise, and sharing and providing relevant

Purpose of Job

To effectively sell and distribute Company X products into a defined market (key accounts), ensuring that sales targets are met and growth in the market.

information.

Adhere to the values of Company X, changing

and influencing behaviours accordingly

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Qualification Entry level qualifications A tertiary qualification in marketing / sales would be an added advantage Experience Minimum of 1 year sales experience in promotions / sales Attributes Quality focus (continuously seeks to deliver on time and to quality standards, i.e. demonstrates thoroughness, accuracy and reliability in execution) Creative Persuasive Action oriented Perseverance Team orientation (strengthening teams) Relationship builder (strong people-focus) Resilience (maintaining composure and dealing effectively with stress) Service orientation Approachable Assertive Detail focus Diplomacy and tact Integrity (high ethics) Consultative Confident Active listener Compliant Methodical and systematic