QUESTIONNAIRE DEMOGRAPHIC DETAILS 1. AGE 1. 20-30 2. 30-40 3. 40-50 4. 50AND ABOVE 2. GENDER 1. Male 2. Female 3. EDUCATION AL QUALIFICATIONS 1.

Under graduate 2. Graduate 3. Post graduate 4. Doctorate 4. INCOME LEVEL 1. Below 15000 2. 15000-30000 3. 30000-50000 4. 50,000-75000 5. Above 75000 5. Occupation a. b. c. d. e. Student Working Professional Housewife Retired Self-employed

SECTION-1

Level of financial literacy

1. Imagine that the interest rate on your savings account was 1% per year and inflation was 2% per year. After 1 year, would you be able to buy: a. More than today? b. Exactly the same? c. Less than today?

2. Suppose you put Rs 100 in a savings account with a guaranteed interest rate of 2% per year. You dont make any further payments into this account and you dont withdraw any money. How much would be in the account at the end of the first year, once the interest payment is made? Answer ----------------a. Answered correctly b. Dont know c. Irrelevant answer 3. If you lost your main source of income, how long could you continue to cover living expenses, without borrowing a. Less than a month b. One to three months c. Three to six months d. More than six months 4. Tick if you are aware of /invested in the following financial product Have you Do you In the last two years, heard of currently which of the following any of hold any of types of financial these these products have you types of types of chosen (Personally or financial products jointly) whether or not products (personally you still hold or jointly)? themPlease do not include products that were renewed automatically. a. A pension fund b. An investment account such as unit trust c. A mortgage d. A bank loan secured on property e. An unsecured bank loan f. A microfinance loan g. Insurance h. Stocks and shares i. Bonds j. Mutual funds

5. Label the following statements appropriate True False Dont know An investment with a high return is likely to be high risk High inflation means that the cost of living is increasing rapidly It is usually possible to reduce the risk of investing in the stock market by buying a wide range of stocks and shares.

Section II Rate Your Financial Behavior on a Scale of 1 to 5 1=Never 2=Rarely 3=Sometimes 4=Usually 5=Always 1 a. I keep track of my expenses on a regular basis. b. I put money aside for future purchases or emergencies. c. I prepare a budget every month. d. I make goals about how to spend money and I discuss them with my family. e. I earn more money than I spend (I am not in debt). f. I feel secure in my current financial situation. g. I feel confident about my financial future. h. I pay my monthly bills on time . i. Before I buy something I carefully consider whether I can afford it j. I tend to live for today and let tomorrow take care of itself k. I keep a close personal watch on my financial affairs l. I am prepared to risk some of my own money when saving or making an investment m. I set long term financial goals and strive to achieve them n. I find it more satisfying to spend money than to save it for the long term o. Money is there to be spent 2 3 4 5

Section-3 Effectiveness of financial literacy programs by RBI 1. Are you aware of Financial education website of RBI a. YES b. NO 2. Have you visited the website of RBI ? a. YES b. NO 3. How useful is the website of RBI for a common man. a. Very useful b. Somewhat useful c. Not useful 4. Rate the financial education website of RBI on a scale of 1 to5 1 a. Language /easily understandable b. Ease of access c. Information provided /content d. Appeal/look e. User friendly f. Response section 5. Have you ever attended a workshop on financial education by RBI? a. Yes b. no 6. Which type of Bank are you Banking with (a.) Nationalised (b.) Commercial (or Private) 2 3 4 5

7. Does your Bank provide you with awareness with respect to financial education by RBI (a.) Yes (b.) No

8. How frequently do you read a press release by RBI? (a.) Often (b.) Sometimes (c.) Rarely (d.) Never

9 . To what extent, does the information given in press releases /website/workshops meet the following parameters ?(rate in terms of your satisfaction level ) 1= highly satisfied 2= satisfied 3= neither satisfied nor dissatisfied 4= dissatisfied 5= highly dissatisfied website 1 2 3 Increased your general financial awareness Helps you in financial planning for the future Saves you from fraud Helps you in overcoming a financial crisis Increased awareness about central banking functions Increased knowledge about financial markets and products Helped in making better investment decisions press release 1 2 3 4 Workshop 1 2 3

Any other(please specify)

10. How would you like to gather information or receive information from RBI? a. b. c. d. Through their website Through publications in reputed magazines and newspapers Through personally attending financial literacy workshops and seminars Through television and radio programmes

11. Would you welcome the following initiatives from RBI .if yes rate them following on a scale of 1-3. 1 =most desirable 2= moderately desirable 3= least desirable YES/NO a. Making financial education a part of school curriculum b. Financial literacy centers in colleges c. Workshops in colleges and universities d. Inviting or holding weekly workshops for the common man at central and regional offices e. Weekly column of financial education in major newspapers f. Targeted outreach camps for women and retired persons g. Short term Refresher course on basics of financial management Score