Professional Documents
Culture Documents
Overview of PQ
Privately Owned by The Carlyle Group What we make:
PQ > silicate, zeolite, catalysts, and other performance chemicals serving the detergent, pulp and paper, chemical, petroleum, catalyst, water treatment, construction, and beverage markets Potters > engineered glass materials serving the highway safety, polymer additive, metal finishing, and conductive particle markets.
Annual Sales over $1 billion ~2700 employees worldwide Operations in ~20 countries worldwide Customers range from governments/munis to Fortune 500 companies to small contractors
175 Service Providers plus small private fleet ~ $38 million/yr in freight spend ($33 million in OTM scope) Each Plant has a Customer Service Rep / Admin who does all order entry and planning Corporate Logistics is responsible for all contract/rate management Customer Invoicing is dependent on the freight rating process
Confusion on role of Corporate Logistics in the new process (e.g. Rate Maintenance, Exception Handling, etc.). Concern about the 3PL fees whose budget?
3PL
DELIVERY
New Deliveries
2 Tender Notice 3
Carriers eMail
(& any Delivery Changes prior to shipment) Accept Tender Tender Confirmation w/ Confirmed Carrier 4 Tender Confirmation w/ Confirmed Carrier
Plant C/Ss eMail
Key Points
7
BoL Match File Upload of Paid Shipment Info to Acctg FREIGHT PAYMENT PROVIDER
Rates were maintained in the 3PLs system by 3PL personnel and in Freight Payment Providers (FPP) system by FPPs personnel. 3PLs system automatically generated a tender email to least expensive carrier
3PL couldnt handle Rail FSC Confusion on who should talk to the carrier
PQ Customer Service Planners vs. 3PL
High Fees
Team Structure
PQ (Corporate Logistics 3 FT, 2 PT and IT 1 FT, 3 PT) Oracle Consulting (1 Functional/PM, 1 Technical)
1-4
DELIVERY
OTM
Order Releas e
Key Points Customer Service does all load tendering outside of a system
OTM does not receive the Delivery from SAP until it is PGId Customer Service uses actual carrier code when setting up the SAP Order/Delivery
Rate File BoL Match File Upload of Paid Shipment Info to Acctg FREIGHT PAYMENT PROVIDER
Key Points
OTM
Customer Service creates SAP Order/Delivery w/ Carrier = ZOTM OTM receives the Delivery info as soon as the Delivery is created in SAP
DELIVERY
Order Releas e
Customer Service uses OTM to assist with load tendering 2 4 Post Goods Issue Tender Confirmation w/ Confirmed Carrier 5 Notification of Completed Shipment (PGI)
6 7
8
Tender Notice 3
Buy Shipment
CARRIER
Rate File BoL Match File Upload of Paid Shipment Info to Acctg
PQ IT:
Owns the Maintenance of the OTM System Controls the end to end process (SAP-OTM-SAP)
Interfaces
SAP to OTM Item Master XML Location Master XML Order Release XML OTM to SAP Confirm_Carrier XML Order Release Rate Allocation (Flat File)
Workflow
13 Automation Agents 5 Auto Assignment Rules
Stylesheet Customization
RIQ Screen Tender Emails
Other
DispatchLocation-Based Shipment Tendering
Other Benefits Improved Management of Rates (accuracy and time savings associated with migration to 1 database vs. 3) Much Improved On-Line Rate Inquiry Quicker Time to Customer Invoicing Elimination of Dummy SCAC codes Carrier Selection Review via Planned vs. Actual Cost Analysis (better visibility to missed opportunities) A Tendering System that our Plant C/S Planners actually want to use
Next Steps
Remainder of 2010 Additional Plant Rollouts for OTM Tendering Functionality 2011 Assess interest in PQ Canada utilizing OTM (currently only Potters Canada utilizes OTM) OTM Upgrade?