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1 7 - 1 9 J U LY 2 0 1 2
KU A L A LU M P U R CO N V E N T I O N C EN T R E
y a g F cult : Nursin Attn nal ernatio HM Int nference AP Co Nursing

2012 19 July

THEME

Re-Thinking, Re-Engaging, Retaining Human Capital, Re-Inventing Leadership

Organised by Supported by

Endorsed by

Sponsor

Media Partner

Ocial Hotel

www.aphmconferences.org

A P H M I N T E R N AT I O N A L H E A LT H C A R E C O N F E R E N C E

2012

Re-Thinking, Re-Engaging, Retaining Human Capital, Re-Inventing Leadership

0800 0845

Registration Official Opening Ceremony Welcome Address YBhg Dato Dr Jacob Thomas, President, Association of Private Hospitals of Malaysia Opening Address YB Dato Sri Liow Tiong Lai, Minister of Health Malaysia

1000

Tea Break and Exhibition Viewing

Attendees will qualify for CME/CPD (Nursing) Points

1100

Keynote Address Mike Wagner, Executive Director and Chief Teaching Officer, The Advisory Board Company, USA Brain Drain Is it Really that Bad? An overview of the data, and a look at the demographics of Malaysians choosing to work overseas and emigrate vs. those who stay - Johan Mahmood Merican, Chief Executive Officer, Talent Corporation Malaysia Bhd

1200

1245

Lunch and Exhibition Viewing

1415

Is Malaysia Alone in Suffering Brain Drain? Factors Involved in Brain Drain vs. Brain Gain - Wayne Bruce, Chief Executive, Ccentric Australia Is Education Really Better Abroad- Are these Graduates Better Trained and Industry-Ready? From A-levels to University; Vocational vs Degree Programmes - Shanaz Mawji, Chief Executive, Sime Darby Nursing and Health Sciences College - Prof Lim Pek Hong, Head of Nursing Division, International Medical University - Assoc Prof Dr G. Jayakumar, Course Director-Longitudinal Clerkship, Perdana University

1500

1545

Tea Break and Exhibition Viewing

1645

Panel Discussion: Wish List for Talent Identification, Training and Nurturing; Issues of Language, Teaching Methodologies and Ability to Keep Up To Date with Medical Science and Technologies - Shanaz Mawji, Chief Executive, Sime Darby Nursing and Health Sciences College - Wayne Bruce, Chief Executive, Ccentric Australia - Prof Lim Pek Hong, Head of Nursing Division, International Medical University - Assoc Prof Dr G. Jayakumar, Course Director-Longitudinal Clerkship, Perdana University - Prof Dato Dr Lokman Saim, President and Dean School of Medicine, KPJ International University College of Nursing and Health Sciences

1800

End of Day 1

A P H M I N T E R N AT I O N A L H E A LT H C A R E C O N F E R E N C E

2012

Re-Thinking, Re-Engaging, Retaining Human Capital, Re-Inventing Leadership

0845

Recap of Day 1 by Mike Wagner, Executive Director and Chief Teaching Officer, The Advisory Board Company, USA AHF Forum : Issues and Challenges of Human Capital Needs in Healthcare in Asian Countries - Representatives from Asian Hospital Federation Tea Break and Exhibition Viewing Given the Need for Skills and Talent Throughout the World, how have National Strategies Translated into Practice? - Dr Ruben C. Flores, President Elect, Asian Hospital Federation - Claudia Cadena, Director, Strategic Human Capital Management, SapuraKencana Petroleum Berhad Do our Generations Y and Z Really Want to Work in Healthcare? Do Parents Want Their Children to Work in Healthcare? - Paul Jambunathan, Consultant Clinical Psychologist, Sunway Medical Centre; Senior Lecturer, School of Medicine, Monash University Malaysia Lunch and Exhibition Viewing What About Gender Bias Where the Nursing Workforce that Constitutes Half the Staff Strength of a Hospital is Mostly Female Whilst the Specialist Doctors Tend to be Male? Does this Compound the Challenge of the Generational Gap? - Dr Sharon Vasuthevan, Chief Nursing Executive, Life Healthcare Group; President of the Nursing Education Association, South Africa Communication Gaps and Failures Issues and Challenges of a Multi-Cultural Workforce and Patient Population - Dr Lim Chie Kean, Chief Executive Officer, Hospital Fatimah - Sue Chew, Director of Nursing, Island Hospital Tea Break and Exhibition Viewing Are We About to Face an Over-Supply of Healthcare Workers Nurses and Doctors Particularly? And are these New Graduates Industry-Ready? Can we Reach Any Consensus for Recommendations to Policy Makers? - Dr Mary Cardosa, President, Malaysian Medical Association - Prof Dato Dr Anuar Zaini, Professor and Head, Jeffrey Cheah School of Medicine and Health Sciences, Monash University Malaysia - Prof Dato Dr Mohd Amin Jalaludin, Chief Executive Officer, UM Specialist Centre - Speaker from Malaysia Nursing Board End of Day 2

0900

1000 1100

1145

1230 1400

1445

1530 1630

1800

A P H M I N T E R N AT I O N A L H E A LT H C A R E C O N F E R E N C E

2012

Re-Thinking, Re-Engaging, Retaining Human Capital, Re-Inventing Leadership

0845

Recap of Day 2 by Mike Wagner, Executive Director and Chief Teaching Officer, The Advisory Board Company, USA Jokes Aside, Do we have a Problem with our Talent? Impact of Training Competency and Calibre on Patient Outcomes and Clinical Quality - Paula Wilson, President and Chief Executive Officer, Joint Commission Resources and Joint Commission International, USA - Tan Sri Dato Dr Abu Bakar Suleiman, President, International Medical University; Chairman, IHH Healthcare Berhad

0900

1000

Tea Break and Exhibition Viewing

1100

The Healthcare Sector has Aggressive Plans for Building New Hospitals and Increasing Bed Capacity: Do We have the Manpower or the Strategies in Place to Get There? Are we Answering the Right Questions? - Dr Loke Wai Chiong, Director, Global Healthcare Practice, KPMG Advisory Services Pte Ltd, Singapore - Jamaluddin Bakri, Group Head of Human Resources, Pantai Management Resources - Datin Fauziah Jamaluddin, Senior General Manager, Group Human Capital, KPJ Healthcare Berhad

1230

Lunch and Exhibition Viewing

1400

Are our Current National Education Policies Aligned with Industry Requirements to Ensure not Just Sufficiency of Healthcare Workers but More Importantly Workers with the Right Competencies and Skill-sets? What are we Doing About Hospital Management Capability? - Prof Dr Victor Lim, Vice-President for Education and Professor of Pathology at the Faculty of Medicine and Health, International Medical University - Prof Dato Dr Lokman Saim, President and Dean School of Medicine, KPJ International University College of Nursing and Health Sciences

1530

Tea Break and Exhibition Viewing

1630

Redefining and Refining Leadership for 21st Century - Dr. Sanjiv Malik, Executive-Director, Hospitals & Consultancy, Group HR Head, DM Healthcare, UAE

1800

End of Conference

A P H M I N T E R N AT I O N A L N u R s I N g CO N F E R E N C E

0845 0900

Opening Address Keynote Address: Nursing is a Glamorous Career Ahem The first airline stewardess were nurses by training; but whilst the career of the airline stewardess have become highly sought after, we cannot say the same of the nursing career. It is imperative that the nursing career be made a career of choice before we even worry about the lack of nurses to fill the healthcare requirements of the world. - Dr Sharon Vasuthevan, Chief Nursing Executive, Life Healthcare Group; President of the Nursing Education Association, South Africa Tea Break and Exhibition Viewing Patient Safety is Paramount Where does Nurses Safety Rank? A discussion on workplace related injuries for nurses such as needle prick injuries, sprains due to heavy lifting, fatigue and poor work environment. It would seem that hospitals do not include nurse welfare and retention in their Returns of Investment calculations when investing in workplace tools and equipment for the nurses to carry out their work- case studies on how hospitals address these issues to share such knowledge to benefit everybody - Aladin Niazmand, Global Director, TAHPI Pty Ltd (Total Alliance Health Partners International), Australia The Management says we Need to Improve, the Doctors Tell us we are Outdated Just How Well are we Really Doing? An Introduction to Performance Measurement to Measure a Hospitals Clinical and Operational Performance - Dr Rainer Hilgenfeld, Senior Consultant, International Quality Indicator Project, Press Ganey Associates, Inc., Singapore Lunch and Exhibition Viewing A Typical Day of a Nurse Before and After Accreditation There is a common perception that accreditation means more paperwork for the sake of paperwork. A sharing of case studies before and after accreditation does the bitter medicine work? - Surgeon Rear Admiral (Retd.) V.K. Singh, Director - Asia Simpler- Lean Healthcare Excellence; Chairman - Health Division, Quality Council of India - Virginia Anne-Maripolsky, Assistant CEO, Nursing Affairs, Bangkok Hospital Medical Center, Thailand Tea Break and Exhibition Viewing Panel Discussion: Hear us out! Enough of hearing from the experts. Let us now hear from the nurses themselves on topics that matter to them Topics of discussion: - their initial motivation to be nurses - the grouses of junior nurses against their director of nursing/head nurses and vice versa - difference in perception over work life balance - career development of nurses - what keeps them in their jobs - is the nursing profession compromised by the change in corporate image to portray the nurses as service staff versus professional staff? How big a deal is losing the nursing caps? is that why the patients continue to treat the doctors with respect but not the nurses? Moderators: - Timothy Chang, Chief Executive Officer, Mahkota Medical Centre - Dr Chong Su-Lin, NKEA/Industry Advisor to Minister of Health Malaysia

1000 1100

1145

1230 1400

1530 1600

1800

End of Conference

A P H M I N T E R N AT I O N A L H E A LT H C A R E C O N F E R E N C E

2012

Re-Thinking, Re-Engaging, Retaining Human Capital, Re-Inventing Leadership

CONFERENCE FEES
Each day is separately bookable APHM Members Non-Members Foreign Participants RM500 per person per day RM700 per person per day US$300 per person per day

Admin

istrat ive Detail s

special 3 days package (choice of any 3 days/programme) APHM Members Non-Members Foreign Participants RM1,150 per person RM1,700 per person US$700 per person

Local participants Group Discount: RM50 off per person for 3 or more participants from the same organisation. (Fee includes lunch, tea breaks, Conference material and Certificate of Attendance)

CONFERENCE TERMS AND CONDITIONS

All fees are to be paid before the Conference and payable to Association of Private Hospitals of Malaysia. Registration fees will only be refunded if written notice of cancellation is received 14 days prior to the Conference. If you cancel less than 14 days prior to the Conference, a substitute is welcomed, otherwise the full fee is charged. If no written notice is received, or if the participant fails to report for the Conference, the full fee is chargeable.

ABSTRACTS FOR POSTER PRESENTATION

We welcome abstracts for poster presentations showcasing your hospital/departments Quality Improvement Projects. For abstract guidelines, please visit website: www.aphmconferences.org or email: majmin8@gmail.com Closing date for abstract submission is 31 May 2012

OFFICIAL HOTEL
The Official Hotel is Impiana KLCC Hotel, Jalan Pinang, located opposite the Kuala Lumpur Convention Centre. Room reservation form downloadable at website : www.aphmconferences.org For alternative nearby hotels (available on online basis) please visit website: www.hotelscombined.com

Organised by

REGISTRATION AND ENQUIRIES

Please direct all registrations and enquiries to:

Association of Private Hospitals of Malaysia

No. 43, 2nd Floor, Jalan Mamanda 9, Ampang Point, 68000 Ampang, selangor Darul Ehsan, Malaysia Tel : 603-4251 7032 Fax : 603- 4251 7031

Mobile : 6017-882 1680 Email : majmin8@gmail.com

The Association of Private Hospitals of Malaysia (APHM) is a voluntary association of the private hospitals and medical centres in Malaysia and has over 100 members. Its key objective is to co-ordinate the activities of Private Hospitals in Malaysia and to facilitate the delivery of a high standard of Healthcare to the public.

REGISTRATION FORM
(Please fax to 603-42517031 or email: majmin8@gmail.com) Please tick ( 3 Days Package APHM Conference 17 July 18 July 19 July Designation Email 17-19 July ) choice

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Please register me/us for the Conference:

Nursing Conference 19 July

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Tel Designation PAYMENT DETAILS Enclosed is cheque

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CONFERENCE FEES

Each day is separately bookable.

APHM Members Non-Members Foreign Participants

Company Bank A/C No. Bank Address

RM500 per person per day RM700 per person per day us$300 per person per day

Private Hospitals of Malaysia

for sum of payable to Association of paid to :

Please charge my credit card the sum of Visa Name of Cardholder Credit Card No Expiry Date Master

Copy of bank-in slip for sum of

Special 3 days package (choice of any 3 days/programme)

APHM Members Non-Members Foreign Participants

RM1,150 per person RM1,700 per person us$700 per person

Local participants Group Discount: RM50 off per person for 3 or more participants from the same organisation.

(Fee includes lunch, tea breaks, Conference material and Certificate of Attendance)

: Association of Private Hospitals of Malaysia : 1432-0002193-054 : CIMB Bank, Cawangan Jalan Tuanku Abdul Rahman 338, Bangunan Commerce Life, 50100 Kuala Lumpur Bank swift Code : CIBBMYKL

Organised by:

Association of Private Hospitals of Malaysia

No. 43, 2nd Floor, Jalan Mamanda 9, Ampang Point, 68000 Ampang, selangor Darul Ehsan, Malaysia

Mobile : 6017-882 1680 Fax : 603- 4251 7031 Email : majmin8@gmail.com Website : www.aphmconferences.org

Signature

APHM International Healthcare Conference 2012 17 19 July 2012

ospitals are not about the latest medical technologies; they are about people - skilled, committed individuals. The war for skilled talent is a global phenomenon. With Malaysia pushing its way towards developed nation status, this war has become even more acute and urgent. Yes, we have added lots of training institutions; yes, we are producing healthcare workers by the hundreds if not thousands each year - but do we have the right skill-sets for our industry? What are we doing about meeting the need for ongoing competency and knowledge up-skilling for existing healthcare workers? We acknowledge that a significant number of Malaysian healthcare workers - nurses, doctors, researchers, managers, work overseas - particularly in the OECD nations. Do we have a window of opportunity for brain gain, bringing Malaysian talent home amidst the global economic slowdown? How are we doing, and how do our efforts and strategies stack up against our neighbouring nations?

APHM International APHM International Nursing Conference Nursing Conference

19 July 2012 19 July 2012

urses form the backbone of medical service delivery in the hospital. Nurses can represent up to half of the labour workforce of a hospital i.e. a significant expense, one that is compounded by the cost of ongoing training and competency up-skilling. These expenses are made worse by the turnover of staff, with the average SRN staying in position just three years before being poached by other countries or leaving the profession for good. so whats going on here? Are nurses what they used to be or is the profession in the midst of a sea change? Is this a generational effect?

Exhibition Open for Complimentary Trade Viewing

Opening hours : 9.30 am 5.00 pm Date : 17 19 July 2012 Venue : Exhibition Halls 2 & 3, Ground Floor,

Kuala Lumpur Convention Centre

120 booths showcasing the latest technological advances in healthcare by exhibitors from Australia, China, Malaysia, Pakistan, Singapore and USA

For your convenience, visitor online registration available at www.aphmconferences.org