In order to maintain and sustain the highest levels of reliable, secure communication to its market, JHI requires the

services of an experienced provider to support its operation and channels of communication.

The key requirement was a partner who had the knowledge and technical expertise to help manage infrastructure and be available when required, but with the advantage that the client has part-control over the infrastructure.

JHI Properties is an established service provider of services to the property and property development sector, incorporating property management, retail property management, project and development management as well as facilities management.

As the official co-sourcing support partner to JHI Properties Integr8 offers access to a consistently refreshed skills pool.

The company helps to ensure its clients are ahead of the technology curve, particularly systems and solutions that help decision makers control operations. Integr8s most treasured resource, its high-tech centralised customer support centre, or Nerve Centre, represents the epicentre of the companys service delivery component.

Robert Sussman, joint CEO at Integr8, explains that having access to specialised skills at any given time is a major advantage.

It is particularly significant given that specialised, technical skills sets are soughtafter and not readily available within the property market, explains Sussman.

JHI believe they have partnered with a service provider that meet the criteria of access to a greater pool of technical expertise to deal with contingencies and fast expansion

Over time Integr8 has perfected various models of management that apply to the integration and application of ICT infrastructure and resources.

expertise to ensure that JHIs ICT infrastructure management and support is in line with its overall growth strategy. Our cosourcing support arrangement ensures that we have access to the necessary skills as and when necessary.

Executive management at Integr8 believe decision makers need to seriously evaluate their requirements and ascertain which model works the best.

The rapid pace at which technology develops and the growing relevance of cloud-based service have made the option to outsource, cosource and in-source ICT infrastructure management realistic and feasible from a cost point of view.

Companies often view the option of cosourcing responsibility as a serious option, but face a challenge in ensuring the flexibility of increasing or decreasing a team at short notice. There is an awareness of the advantages that come with access to a greater pool of technical resources to deal with contingencies and faster expansion. However, this is dependent on the credibility and experience of the co-source support partner, Sussman adds.

Management at JHI Properties believe they have partnered with a service provider that meets these exact criteria. Heethendra Gowin, CIO of JHI Properties, says Integr8 has the resources, knowledge and