Professional Documents
Culture Documents
The Beacon
www.daymarkrecovery.org
August 2012
Cont. on p. 2
RECOMMENDED WEBSITES:
Jan 1, 2012 - Dec 31, 2012 Jan 1, 2013 - Dec 31, 2013 :
http://familydoctor.org For mental health topics look under emotional wellbeing, but it has info on everything from childrearing to caring for the elderly. http://www.nami.org/ NAMI http://www.drugabuse.gov/ NIDA http://www.niaaa.nih.gov/ NIAAA http://www.ncdhhs.gov/mhddsas/ NC Division of Mental Health The Arc of North Carolina info@arcnc.org Advocacy for IDD http://www.ncdhhs.gov/dma/services.htm DMA http://www.disabilityrightsnc.org/ Disability Rights
RESEARCH
By Bob Werstlein PhD Licensed Psychologist, Training Director Daymark is committed to research in order to participate in finding and providing the most effective treatments for our clients. We are one of 150 Community Treatment Programs in the Clinical Trails Network of the National Institute of Drug Abuse. Studies in which we have participated include Brief Strategic Family Therapy (BSFT) for Adolescent Drug Abusers, Mediators and Moderators of BSFT for Adolescent Drug Use, Brief Strategic Family Therapy versus Treatment as Usual: Extended Follow-Up for Drug Using Adolescents, and HIV Rapid Testing & Counseling in Drug Abuse Treatment Programs in the US. We will continue to participate in relevant research to support our provision of excellent treatment to our clients.
The length of time required to see a physician. A lack of awareness of who to contact if they have a question or concern.
Both of these items will be turned into a Quality Improvement project and monitored on an ongoing basis. We are proud of our Satisfaction results and work very hard to maintain that 96% level.
Services were available at a time of day that was good for me. I was able to fully participate in decisions about my treatment plan. I made progress toward accomplishing the goals on my treatment plan. Daymark employees treated me with courtesy and respect. Daymark employees were sensitive to my cultural/ethnic background. I could reach Daymark 24 hours/day for crisis and telephone screening. I know who to contact if I have a question, concern, or complaint about services or my rights. I was able to see the doctor within 4-6 weeks of when I wanted. My questions were answered regarding my medications and possible side effects. I feel better able to control my life as a direct result of treatment. The quality of my life has improved as a result of services at Daymark. I would recommend Daymark to others.
CUMULATIVE AVERAGE
97% 97% 95% 98% 98% 97% 95% 93% 96% 94% 93% 97%
96%
Mission Statement:
Daymark Recovery Services, Inc. is a mission driven comprehensive community provider of culturally sensitive mental health and substance abuse services. The Daymark goal is for skilled medical and behavioral healthcare professionals to support citizens of all ages and their families with the greatest opportunity for recovery, independence and the highest quality of life. We are committed to using the most current best practices and effective research-based treatment programs to assist all citizens working toward achieving optimum health and recovery.
We hope this publication proves useful and we invite your thoughts regarding its content, format and distribution. Please contact Quality Assurance Director Bonnie Miller (bmiller@daymarkrecovery.org) for comments and suggestions, or to request topics for future issues.