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XI/PI: SAP XI Troubleshooting Guide

June 4, 2008 By Riyaz SAP Read Print Tweet Email PDF Heres a list of common errors/problems in SAP XI and their possible resolutions. This Guide will help you troubleshoot your integration scenarios in SAP XI/PI.

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Heres a list of common errors/problems in SAP XI and their possible resolutions. This Guide will help you troubleshoot your integration scenarios in SAP XI/PI. This is in no way an exhaustive list. You can add your points/ideas to this list. Please feel free to post your inputs using the comments form at the end of this article. Cache Update Problems Use transaction SXI_CACHE to update the Integration Directory cache. Alternatively, you can use the following URLs to update the CPA cache. Use XIDIRUSER to refresh the cache. For complete cache refresh http://<hostname>:<port>/CPACache/refresh?mode=full For delta cache refresh http://<hostname>:<port>/CPACache/refresh?mode=delta If this does not solve the issue, check transaction SLDCHECK to ensure that connection to SLD is available. If the connection fails, check the configuration in the transaction SLDAPICUST. Make sure that the password maintained is correct and the maintained service user is not locked. Now in the Integration Repository go to Environment Clear SLD Data Cache. Also go to Integration Directoy and clear the cache using menu Environment Clear SLD Data Cache. Open the XI Start Page and click on Administration. On the Repository tab, choose Cache Overview. Refresh the cache using the buttons/icons on the right. Use XIDIRUSER to refresh the cache. Carry out cache refresh in the same way on the Directory and Runtime tabs. If you are facing cache update problems in your BPM (say you have modified the BPM, but when executed old version of the BPM is picked up instead of the new one), run the transaction SWF_XI_CUSTOMIZING and press F9 carry out automatic BPM/Workflow Customizing. Routing Errors NO_RECEIVER_CASE_BE or NO_RECEIVER_CASE_ASYNC This means no receiver could be found. Check your Receiver Determination. Activate and update cache. Asysnchronous messages can be manually restarted. TOO_MANY_RECEIVERS_CASE_BE

More than one receiver found. Check your ID configuration to ensure that there is exactly one receiver for the synchronous message. Multiple receivers for synchronous interfaces are not permitted. Mapping Errors JCO_COMMUNICATION_FAILURE Check whether RFC destination AI_RUNTIME_JCOSERVER is correctly configured NO_MAPPINGPROGRAM_FOUND Ensure that mapping program exists and is activated. If it exists then update the cache. EXCEPTION_DURING_EXECUTE This error occurs due to erroneous XML formatting. Check your mapping program and ensure that you supply valid input data. Messages stuck in queues Check the queues using transactions SMQ1 (outbound)/SMQ2 (inbound). Resolve the displayed errors. You can cancel the messages from SXMB_MONI. Execute LUW if necessary and avoid deleting entries manually. Conversion Errors Unable to convert the sender service XXXX to an ALE logical system This error occurs in case of scenarios with IDoc adapters. Whenever you use business systems, make sure that the corresponding logical system name is maintained in the SLD. Open your business system in the Integration Directory. Switch to Change mode. Access the menu path Service Adapter Specific Identifiers. Click the button that says Compare with System Landscape Directory and chose Apply. Save and activate your change list. In case of business services, you can manually type a logical system name in the Adapter Specific Identifiers if required. This name should match the corresponding logical system name defined in the partner SAP systems partner profiles. Errors on the outbound side Sometimes the link between SAP XI and the target system (say ERP) goes down and messages fail on the outbound side. It may not be possible to restart them from using RWB or the transactions like SXI_MONITOR/SXMB_MONI. In such cases, you can follow the procedure outlined in the following article Dealing with errors on the outbound side. As I said, this is not an exhaustive list. Feel free to add troubleshooting tips that you may have encountered while working with SAP XI. Use the comments form below to add your ideas.
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About Riyaz Riyaz Sayyad is the founder and editor of riyaz.net Tech Blog and flipstreak - Indian Contemporary Art Gallery. Learn more about him here and connect with him on Facebook, Twitter and Google+. Related Posts

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1. kavita says: June 12, 2012 at 5:04 PM hi Riyaz, i am getting this error as shown below. can you please help me wat set up needs to be done and what needs to be checked on both R3 and PI side EDI:Receiver Partner type in control record is default. regards kavita Reply 2. Simon says: June 12, 2012 at 1:05 PM

hi, Rizay I am getting below excpetion Transmission of message to endpoint https://xxxxxxx:5443/invoke/gateway.b2b.xml/receiveChemXML failed due to com.sap.aii.af.ra.ms.api.RecoverableException: java.lang.RuntimeException: Error while silently connecting: org.w3c.www.protocol.http.HttpException: iaik.security.ssl.SSLException: Invalid SSL message (EOF)! i use CIDX adapter receive Channle Please help me if you guys had any knowledge on this exception. Reply 3. Vikas says: June 6, 2012 at 9:06 PM Hi Riyaz, Our current landscape has a ECC backend system connected to PI 7.1 and using proxy to communicate. Now the client wants to connect another ECC system to same PI instance which also wants to communicate using Proxy. Is this possible? Reply Riyaz says: June 6, 2012 at 10:49 PM Yes. PI can talk to any number of systems. Reply Show All Comments

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About Riyaz riyaz.net is a popular technology site with how-to guides, tips and tutorials on personal technology, blogging, social media, web apps, personal finance and SAP. riyaz.net was launched way back in 2005 by web designer, blogger and SAP Consultant Riyaz Sayyad from Pune, India. Over the years the site has grown into a full featured online community with thousands of visitors daily from around the world. Read more. Group Sites Social Metrics pro FlipBuy Indian Art Gallery SEO Blog Connect Facebook Twitter Google+ Subscribe via RSS Email Newsletter Contact Us Downloads Social Plugins GetSocial Social Media Sharing Plugin WP Tweetbox WordPress Plugin Free Social Media Monitoring Tools for WordPress Popular Topics WordPress

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