Using Bluewin TV

All the functions in detail

Content
First steps
Basic Bluewin TV functions Switching on Bluewin TV Switching off Bluewin TV Saving energy Volume control Menu Overview Navigating within the menu Help

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4 4 5 5 6 7 7 8 9

Search Searching for programmes, movies to rent or actors The options button in the search

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Recording and playing back (TV plus only) 24

Recording programmes (TV plus only) Useful information Recording a programme which is currently on Setting up the recording of a programme before it begins Recording a series Defining the frequency and duration of a series recording Remote programming Scheduled recordings (TV plus only) Resolving conflicts between recordings Reactivating an inactive programme recording Displaying scheduled recordings Deleting scheduled recordings Playing recordings (TV plus only) The recording channel Watching a recording Controlling the playing back of a recording Stopping the playing back of a recording When you finish playing back a recording Managing recordings (TV plus only) Archiving an existing recording Deleting an existing recording 24 24 24 26 31 32 35 36 36 37 38 40 42 42 43 44 45 45 46 46 47

Watching TV
Changing TV channel Channel-hopping Picture-in-picture function Showing what's on now and later on a channel Changing to the last channel you watched Changing channel while you are recording (TV plus only) TV timeshift (TV plus only) Pause a current programme with the Pause button Fast-forwarding and rewinding through the recording Special channels Locked channels and programmes Unlocking a programme Teletext Using Teletext Quick access with colored buttons Subtitles for the hearing-impaired

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10 10 10 11 11 12 13 13 13 14 15 15 16 16 17 17

Renting movies and live events

Renting movies Renting a movie via the Video on Demand menu Rent a movie via the order number The video channel Watching a rented movie Playback control for a rented movie Stopping playing a rented movie Renting live events

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48 48 50 51 52 53 54 55

Finding what you'd like to watch

TV Guide Finding and selecting programmes Calling up your Favourites List using the Favourites button The Programme information page The options button in the TV Guide Favourites list

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18 18 18 19 19 21

(TV plus only): These functions are only available to customers with TV plus.

Radio
Listening to the radio Selecting and listening to Bluewin radio stations Selecting and listening to Internet radio stations Listening to the radio without switching on the TV Tuning in Bluewin radio stations Displaying and hiding Bluewin radio stations in the Customer Center Displaying and hiding Bluewin radio stations with the Bluewin TV box Rearranging the order of the Bluewin radio stations in the Customer Center Rearranging the order of the Bluewin radio stations with the Bluewin TV box Managing Internet radio stations Selecting Internet radio stations in the Customer Center Rearranging the order of the Internet radio stations in the Customer Center

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57 57 57 58 59 59 61 62 63 65 65 66

Settings
Changing the screen language Adapting the TV Guide Displaying and hiding TV channels in the Customer Center Displaying and hiding TV channels with the Bluewin TV box Rearranging the order of the TV channels in the Customer Center Rearranging the order of the TV channels with the Bluewin TV box Changing the TV Guide view Updating your favourites Changing the screen aspect ratio Zoom function

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79 80 80 81 82 83 84 85 87 89

Managing the subscription

Ordering additional channels Ordering additional channels in the Customer Center Ordering additional channels with the Bluewin TV box Additional Bluewin TV box (TV plus only) Moving house?

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90 90 91 93 94

Parental controland cost control

Two different PINs Parental-control PIN Purchase PIN Forgotten your PIN? Parental-control function Calling up the Change parental-control settings menu Changing the parental-control PIN Disabling all parental-control functions Locking individual channels Unlocking individual channels Setting the movie rating for rented movies Canceling the lock on videos on demand Locking unrated programmes Unlocking unrated programmes Purchase-locking function Enabling the purchase-locking function Disabling the purchase-locking function Changing the purchase PIN Cost limits Managing the Parental controls in the Customer Center

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67 67 67 67 68 68 69 70 71 72 72 73 74 74 75 75 76 76 77 78

Canceling Bluewin TV or additional channels 92

Bluewin TV box
Troubleshooting Restarting the Bluewin TV box Help and contact Displaying technical details for the Bluewin TV box Safety instructions Positioning the devices Care and repair

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95 95 95 96 97 97 97

Remote control
Synchronizing the remote control All the remote control functions The most important remote control functions

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98 99 101 3

First steps
Basic Bluewin TV functions
The Bluewin TV remote control can be used to operate the Bluewin TV box and the television. To do this, you need to synchronize the remote control with the TV first (see Remote control, page 98). POWER button, and the Following synchronization, the TV can be switched on and off using the TV MODE and AV buttons work. Without synchronization, the TV controls can only be operated with the normal remote control. The Bluewin TV box controls are operated separately using the Bluewin TV remote control.

Switching on Bluewin TV

1 2 3

Make sure that the power supply to the Bluewin TV box and the DSL modem is on. Press TV MODE and then the POWER button to switch the TV on.

Press the SBT button and then the POWER button to switch the Bluewin TV box on. You now have all the Bluewin TV functions at your disposal.

Note: If you don't get any picture, make sure that your TV is set to the right input channel (e.g. AV, AV1 or HDMI). Note: You can receive two channels at the same time (see page 11). If you switch on the television while two programmes are being recorded, you will go directly to one of the channels on which a programme is currently being recorded. You have the following options: > You can stay on this channel (in this case: Stay on 91 BBC 2 ) and continue to watch the programme which you are recording. You can also rewind and watch the programme from the start. or > You can watch any recorded programme you like. Switch to the recording channel by selecting Recorded TV . or > You can switch the channel by selecting Recorded TV and stopping one of the programmes currently being recorded.

Switching off Bluewin TV

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Press POWER to switch off the Bluewin TV box (hibernate mode). The ON/OFF button on the Bluewin TV box lights up red. All scheduled recordings are guaranteed to be performed in this mode. Press TV MODE and then the POWER button to switch the TV off (hibernate mode).

Saving energy
In order to save energy, you can switch the Bluewin TV box and the DSL modem off completely by flicking the switch on the back of the appliance or by switching it off at the socket. Attention: If the Bluewin TV box or DSL modem are switched off completely, no programmes will be recorded, and the screen aspect ratio settings will be lost. When you switch the Bluewin TV box and the DSL modem back on, the Bluewin TV functions are restored in full after a start-up time of a few minutes. Software updates are conducted periodically after startup.

Volume control
Turning the volume up or down
Press the VOLUME buttons to turn the sound up or down. The current volume is displayed on the screen. This display disappears again after a few seconds. Note: The volume can be regulated separately on the TV and on the Bluewin TV box. If the volume cannot be set satisfactorily on the Bluewin TV box (i.e. if it is too high or too low), adjust it on the TV. To do this, set it at a medium volume (around 13) on Bluewin TV. > Once you have synchronized the Bluewin TV remote control with the TV (see page 98), press TV MODE and set the volume to a level that suits you using the VOLUME buttons on the TV. Then press the STB MODE button to operate the Bluewin TV box by remote control again. > If you use separate remote controls for the TV and for the Bluewin TV box, set the volume of the TV to a level that suits you using the TV remote control. You can now regulate the volume using the Bluewin TV remote control.

Switching the sound on and off

Press MUTE to switch the sound off. The Mute symbol appears on the screen. This display disappears again after a few seconds. Press MUTE again to switch the sound back on.

Menu
The MENU button takes you to the main menu from which you can operate all the Bluewin TV functions. Some menu options can be called up directly from the remote control using specific buttons (see page 99 for further details).

Overview
Live TV Watch TV TV-Guide Favourites Search Channel offering Recorded TV View recordings By date By title Scheduled recordings Add recording Scheduled series Video on demand Browse films Deutsch Franais Italiano Current rentals Search Order number Radio Listen to the radio Settings General On-screen language Screen aspect ratio and resolution Picture settings System information TV Guide Show and hide channels Change channel order Guide style Set up favourites Radio Show and hide stations Change station order Parental controls Parental locking Rental lock Cost limit Restart Help Current information Help FAQs Help videos Contact

Navigating within the menu

Press the MENU button to go to the main menu. Select a menu option with the left/ right buttons. Based on the arrows ( Video on Demand here) you can tell where you are in the menu.

Select a submenu using the up/down buttons. The area marked in red indicates which menu option you have activated ( Browse films ). Press OK to open the relevant submenu. The areas marked in blue have not been selected ( Current rentals , Search and Order number ). However, they can be selected using the arrow buttons, similar to the menu of a DVD.

The BACK button always takes you to the higher-level menu or to the previous menu option (from the Video on Demand to the main menu here). Press the EXIT TO TV button to exit the menu and return to the last programme watched (channel, recorded TV or video on demand). The PROGRAMME buttons allow you to navigate more quickly within lists.

Help
Press Help to access the Help area on your Bluewin TV box at any time. Help comprises answers to frequently asked questions, current tips and informative help videos about problems you may have with Bluewin TV. Help enables you to check how to view current live events or to extend a scheduled recording manually, for example. Tip The help videos give you a quick overview of the most important functions of Bluewin TV.

Watching TV
Changing TV channel
There are several ways to switch channels with Bluewin TV.

Channel-hopping
Press the PROGRAMME buttons to zap backwards or forwards through the channels. The channel and the name of the current programme appear at the bottom of the screen. This display disappears again after a few seconds.

Note: If the TV picture is too small in widescreen format (16:9) or in HD format (in HD-ready televisions), use the zoom function in Bluewin TV in order to adapt the picture size (see page 89).

Picture-in-picture function
Using the up/down buttons, you can temporarily open a small window in the bottom section of the screen. This enables you to scroll through the different channels without having to change channels straight away. If you feel like watching a programme on another channel, press OK to switch over to it.

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Showing what's on now and later on a channel

Use the left/right buttons to scroll forwards and backwards through the forthcoming programmes on the channel which is shown in the bottom section of the screen (BBC 1). The name and time of the programmes are displayed. Press the OK button to view more detailed programme information.

Changing to the last channel you watched

Press RECENT to jump between the current channel and the previous channel you watched. (This button does not work if the TV Guide or the menu are open.)

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Changing channel while you are recording TV plus only

You can receive two channels at the same time. In other words, > If you are recording one programme, you can watch TV on any other channel or watch a rented movie at the same time. > If you are recording two programmes at the same time, you can only watch one of the two programmes that you are recording or a saved recording. You cannot watch a programme on a third channel or a rented movie. If you are recording two programmes, one of which is being streamed live, and you try to switch over to a third channel, you have the following options: > You can remain on the channel (in this case, Stay on 91 BBC 2 ) and continue to watch the programme which you are recording. or > Select Recorded TV to change to the recording channel and to watch either of the programmes being recorded. or > You can switch the channel by selecting Recorded TV and stopping one of the programmes currently being recorded. If the scheduled recording of two programmes starts while you are watching a third channel, a message appears: > Select Recorded TV to change to the recording channel and to watch either of the programmes being recorded. or > You can switch the channel by selecting Recorded TV and stopping one of the programmes currently being recorded. or > Select Try again . As soon as either of the two recordings has finished, you can watch any channel.

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TV timeshift TV plus only

Bluewin TV (TV plus only) contains a hard-disk recorder. While you are watching TV, the current channel is continuously being buffered in the background. The advantage of this is that you can interrupt the programme you are watching at any time by pressing PAUSE and/or rewind with the REW button. It only keeps buffering while you remain on that channel. As soon as you switch to a different channel, the buffer is deleted, and the new channel starts to be buffered.

Pause a current programme with the Pause button TV plus only

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Press PAUSE to interrupt the current programme for a few seconds or minutes. The light colored bar, which gets longer over time, indicates that the programme is being saved. Attention: As soon as you switch channel, the recording is stopped and deleted.

Press

PAUSE again if you wish to resume watching the programme that you have paused.

Fast-forwarding and rewinding through the recording TV plus only

You can fast-forward and rewind through a programme that you have recorded using the and FF buttons . The REPLAY button enables you to go back 7 seconds, and the 30 seconds. REW

SKIP buttons takes you forward

The light colored bar which appears automatically tells you where you are in the recording.

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Special channels
Recorded TV programmes, movie rentals and live events are played on separate channels. These channels are listed in the TV Guide. They are located at the end of the TV Guide as standard. To access it quickly, press the button and select the channel you require using the up button. Select the channel: > Live 1, Live 2 etc. for live events > Recorded TV (TV plus only) for the TV recordings menu (TV plus only) > Browse films for the Video on Demand menu Press the OK button to switch over to the corresponding channel.

Note: If one or more recordings (TV plus only) or rented movies have already started, the name of the last recording or rented movie started is displayed.

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Locked channels and programmes

If the parental-control function is enabled (see page 68), entire channels or individual programmes can be locked. This is indicated on the screen by a large padlock. A locked programme can only be unlocked by entering a PIN. The default parental-control PIN is 0000. This can be changed to any combination (see page 67).

Unlocking a programme

Press the

OK button.

Enter the correct four-digit PIN.

Select Unlock this programme and press OK to confirm.

Note: If a channel is locked, entering the PIN only unlocks the current programme. As soon as a new programme begins, you have to enter the PIN again.

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Teletext
Teletext is available as normal in Bluewin TV. The Teletext functions can be controlled using the Bluewin TV remote control. Note: The Teletext buttons on your TV remote control will not work.

Using Teletext

Press the TELETEXT button to open Teletext. Teletext appears against a black background.

Press the TELETEXT button a second time to make Teletext appear with the current TV picture as a background.

Press the Teletext.

EXIT TO TV button to close

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Quick access with colored buttons

You can call up color-coded topics in Teletext directly by pressing the corresponding color of button ( , , or ) on your remote control.

Subtitles for the hearing-impaired

If a programme in the TV Guide is marked with the symbol for people with hearing impairments, this indicates that Teletext subtitles are available for it.

1 2

Press the

TELETEXT button to open Teletext.

Call up the page containing Teletext subtitles for people with hearing impairments. This is page 777 for SF, tsr and tsi. The text appears along the bottom of the screen if the programme is available with subtitles.

Note: Should you wish to switch over while the subtitles are activated, you will need to deactivate Teletext again. Tip (TV plus only) If Teletext subtitles are available, they are also copied automatically. When you watch a recorded programme, the subtitles are switched on in the same way as they are with a live programme.

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Finding what you'd like to watch

TV Guide
The TV Guide is an electronic programme listing guide on your TV. It contains all the channels and scheduled recordings (TV plus only) for the forthcoming days. The TV Guide also offers direct access to live events, programmes you have recorded (TV plus only) and movie rentals.

Finding and selecting programmes

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Press the

TV GUIDE button to call up the TV Guide.

Current programmes have a brighter appearance. You can use the up/down buttons to navigate vertically through the channels and left/right to navigate horizontally through the transmission times. The name and starting time of the programme which is currently selected (Doctors) appear in the bottom section of the screen. Tip The PROGRAMME buttons allow you to navigate more quickly within lists. Press the OK button

> If the programme has already started, you are taken straight to relevant channel; the TV Guide disappears. > If the programme has not started yet, the Programme Info page appears (see page 19).

Calling up your Favourites List using the Favourites button

If you don't want to have to browse through all the channels in the TV Guide every time, you can create a Favourites List only containing channels which are of interest to you. Press the FAVORITES button to call up the your Favourites List. You can find out how to create your Favourites List on page 85.

Tip

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The Programme information page

1 2

Press the INFO button to call up the Programme information page. This also works for programmes which have already started or which you are currently watching. You have the following options on the Programme information page: > Press the left/right buttons to navigate through the submenus (e.g. Details , Abstract , Cast & Crew ). > Select Watch to switch over to the relevant channel during a live programme (this menu option does not appear when the programme is transmitted in future). > Select Record (TV plus only) to record the programme (if it is currently on) or to schedule recording it (if the programme is not on yet). Press BACK to return to the TV Guide.

The options button in the TV Guide

Press the OPTIONS button to call up a menu with additional functions in the TV Guide. Navigate through the menu options using the left/right buttons:

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> Going directly to the TV Guide for this evening or this week.

> Going directly to the TV Guide for the following week.

> Calling up or managing your Favourites List.

> Changing the appearance of the TV Guide (listing programmes by time or channel, see page 80).

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Favourites list
If you don't want to have to browse through all the channels in the TV Guide every time, you can also create a Favourites List in which only your favorite channels appear. No channels are deleted all the channels are still listed in the TV Guide. Press the FAVORITES button to call up the your Favorites List. It works just like the TV Guide (see page 18).

Note: If you have not set up a Favorites List yet, you will be asked whether you wish to do so. Press OK to confirm. You can find out how to set up or edit your Favorites List on page 85.

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Search
The search function allows you to do a keyword search by programme, movie to rent or actor.

Searching for programmes, movies to rent or actors

Press SEARCH and enter your search term (name of a programme, movie to rent or actor). Select the individual letters using the arrow buttons and press OK to confirm each one. The list of results is continuously updated. Note: Press the the last letter. DELETE button to delete

Choose the required entry using the arrow buttons (Animal Park) and press OK to confirm.

Confirm the selection with the OK button or select the requested programme if there are multiple selection options (in the case of series, for instance). Press OK to confirm.

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The detailed information about your chosen programme appears. > Select Watch to switch over to the relevant channel during a live programme (this menu option does not appear when the programme is transmitted in future). > Select Record (TV plus only) to record the programme (if it is currently on) or to schedule recording it (if the programme is not on yet).

The options button in the search

Use the OPTIONS button to refine the list of search results. Select: > Titles if you are only searching for programmes, > Video on Demand if you are searching movies to rent, or > People to only display actors.

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Recording and playing back

Recording programmes TV plus only

TV plus only

Bluewin TV plus includes a hard-disk recorder and enables you to record and play back programmes and series.

Useful information TV plus only

> You can record two programmes at the same time. If you are recording two programmes at the same time, unrestricted switching between channels is not possible (see page 10). > For legal reasons, certain channels do not permit you to record their output. In this case, a message appears on the screen. > Recordings remain saved until such time as the memory capacity on the Bluewin TV box is used up. The recordings are then deleted on a first in first out basis. Recordings which are soon due to be deleted are marked in the TV recordings menu by an ( ) exclamation mark. If you want to prevent individual recordings from being deleted, you can archive them (see page 46). Tip If Teletext subtitles are available, they are also copied automatically. When you watch a recorded programme, the subtitles are switched on in the same way as they are with a live programme (see page 17).

Recording a programme which is currently on TV plus only

1 2

Press the

RECORD button.

Programme being recorded appears on the screen and REC appears on the Bluewin TV box. Note: If you press RECORD to record a programme which is currently on, the recording automatically finishes at the end of the programme.

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Checking whether a programme is being recorded TV plus only

There are several ways of checking whether a programme is being recorded: > If REC lights up on the TV box, this indicates that something is being recorded. > Press the TV GUIDE button to call up the TV Guide. If a programme is marked with a red dot , it is being recorded. > Switch over to the channel on which you wish to record something and press INFO to open the Programme Info page. Is there is a red dot visible beside the name of the current programme, it is being recorded. > If you see a red dot beside the programme information in the bottom section of the screen whenever you switch over using the PROGRAMME buttons or using the picture-in-picture function, this indicates that the programme is being recorded.

Canceling recording TV plus only

Recording stops automatically at the end of the programme. However, you can also stop it manually:

1 2

Switch over to the channel on which the recording is running and press STOP. You are asked whether you really wish to stop recording. Select Stop recording and press OK to confirm.

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Setting up the recording of a programme before it begins TV plus only

You can schedule a programme in advance using the TV Guide, the Programme Info page or manually.

Recording a programme using the TV Guide TV plus only

Press the the TV Guide.

TV GUIDE button to call up

Select the required programme and press RECORD. Confirmation appears. A red dot beside the programme indicates that the programme is scheduled to record.

Note: If three overlapping red dots appear, this indicates that you have pressed the RECORD button twice and selected series recording (see page 31). If you didn't intend to do this, press RECORD again to cancel the recording. The three red dots disappear. Press RECORD again to record the individual programme. A single red dot appears.

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Note: If you have already scheduled two programmes to record at the same time, this conflict is indicated (see page 36).

Recording a programme via the Programme Info page TV plus only

1 2

Press the the TV Guide.

TV GUIDE button to call up

Select the required programme and press INFO.

3 4

Select Record and press Press

OK to confirm.

OK once again to confirm.

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A red dot beside the programme indicates that it is being recorded.

Recording a programme via the search function TV plus only

Press SEARCH and enter your search term (programme, actor or name of a movie to rent). Select the individual letters using the arrow buttons and press OK to confirm. The list of results is continuously updated. Select the required entry using the arrow buttons (e.g. Animal Park) and press OK to confirm.

Detailed information about the requested programme appears on the screen. Select Record and press OK to confirm.

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Recording a programme manually (manual programming) TV plus only

If a programme is not listed in the TV Guide yet, it can be programmed manually.

1 2

Press the RECORDINGS button to open the Recordet TV menu. Select Add recording by pressing the right button. Select Entering channel and time and press OK to confirm.

Enter the number of the channel from which you wish to record a programme.

Press the down button. The menu displays the current date. If you wish to change the date, press OK.

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Choose the date you require and press OK to confirm.

Press the down button to get to the starting time menu. Enter the numbers for the time you require - . Press the right button to get to the next field. Press OK to confirm.

Press the down button to get to the Keep until menu. The recording mode is set such that recordings are deleted as soon as memory capacity is required (see page 46). Press the OK button to change this setting.

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Select Record and press

OK to confirm.

Recording a series TV plus only

You can schedule a series to record at the times it is broadcast on the channel (daily or weekly).

1 2

Select a programme through the TV Guide (see page 18) or via the search function (see page 22) and press INFO. Select Record series and press confirm. OK to

Note: Should you only wish to record the episode displayed for a series, select Record episode .

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Select Record and press OK to confirm. The series is recorded at the times it is broadcast on the channel (i.e. daily or weekly).

Defining the frequency and duration of a series recording TV plus only

If there is more than one episode of a series shown every day, or if the episodes of a series are transmitted at different times of the day or days of the week, you can change the time and frequency of the series recording. This may be useful because you cannot record more than two programmes at once (see page 11). If, for example, an episode of a series which goes out in the prime time slot is repeated later on in the evening, you can schedule it to record in this later slot and record something else during prime time. Follow steps

1-2 in the section Recording a series (see page 31).

Time and frequency TV plus only

Should you wish to record a series with a different frequency, select Any day, around in the Time menu and press OK. You now have the following options:

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> Select Any day, around... if you always wish to record the episodes of a series (daily or weekly) at the same time. > Select Any day, anytime if you wish to record the episodes of a series at irregular times of the day or days of the week and/or a number of times a day/week. Every episode of a series is recorded, regardless of what time it is broadcast at. > Select Any day, anytime, once per day if you wish to record the episodes of a series at irregular times of the day or days of the week and/or a number of times a day/week. Only one episode is recorded every day.

Reruns TV plus only

In order to decide whether or not to record reruns, select First run and rerun in the Show type menu and press OK. You have the following options:

> Select First run and rerun in order to record reruns and press OK to confirm. > Select First run only so as not to record reruns and press OK to confirm.

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Stop recording TV plus only

In the Stop recording menu select At scheduled time and press OK.

Select when you wish to stop recording and press OK.

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Remote programming TV plus only

If you are not at home, you can also set up programmes to be recorded via the Internet or by mobile phone. Remote programming by mobile phone only works if you have a Swisscom NATEL subscription.

Enable remote programming prior to first use TV plus only

> Should you wish to programme recordings from a remote location via the Internet or by mobile phone, enable the service the Customer Center first of all. > This is done by logging in to the Customer Center area of www.swisscom.ch/login (follow steps 1-3 on page 59). > Enable this service in www.swisscom.ch/login > Bluewin Internet > Bluewin Services > Bluewin TV Guide > Settings. > Should you wish to programme recordings from a remote location by mobile phone, also enter your Swisscom mobile phone number.

Programming recordings via the Internet TV plus only

> Choose the programme you wish to record via www.swisscom.ch > bluewin.ch > TV Guide. > You require your Bluewin e-mail address and your password for remote programming (the same password you use to log in to the Customer Center).

Programming recordings by mobile phone TV plus only

> Open Vodafone Live! > More ... > Bluewin TV in the menu for your mobile phone. You can manage which programmes you wish to record here. > If your mobile phone does not have the Vodafone Live! menu option but does have WAP capability, you can text epg to 888. You will then receive a text from 888 with a link to the Bluewin TV Mobile TV Guide. Select this link and connect to the Mobile TV Guide via the Internet. You can now manage which programmes you wish to record. Note: Save the text message and link for further remote programming. If you delete the text, you can always request the link again by texting 888.

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Scheduled recordings TV plus only

Scheduled recordings are individual programmes or episodes of a series which have been set up for recording. Scheduled recordings can be active or inactive. You can record two programmes at the same time with Bluewin TV plus. If you have already set up two programmes to record at the same time and then wish to record a third programme, this gives rise to a recording conflict. A message appears to this effect. You have to decide which two of the three programmes you wish to record. If, for instance, you wish to record the new programme, you have to deactivate one of the other programmes which have been set up to record. A scheduled recording which has been deactivated is indicated by a red dot with a cross through it (three red dot with crosses through them in the TV Guide and in the list of scheduled recordings indicate a scheduled series recording which has been deactivated). Scheduled recordings can be activated again or deleted permanently at any time until they are aired.

Resolving conflicts between recordings TV plus only

Select Resolve conflict and press confirm.

OK to

2 3

The programme which is indicated by a red dot with a cross through it (Animal 24:7) is not recorded. However, if you would like to record Animal 24:7 and not the last programme that you have scheduled to record (America 2008), select Animal 24:7 and press OK to confirm.

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The red dot beside Animal 24:7 is no longer crossed through, i.e. the recording is now activated. The programming which was active previously (In the Night Garden) will no longer be recorded and is indicated by a red dot with a cross through it . Select Save changes and press OK to confirm.

Reactivating an inactive programme recordingTV plus only

Select a programme recording which has been deactivated (In the Night Garden) in the TV Guide. Press the OK button.

The Programme information page appears. Select Resolve Conflict and press OK to confirm.

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If you would like to record In the Night Garden and not record the last programme that you have scheduled to record (America 2008), select In the Night Garden and press OK to confirm.

The recording of In the Night Garden has now been reactivated. However, America 2008 will no longer be recorded and is indicated by a red dot with a cross through it . Press Save changes to confirm.

Displaying scheduled recordings TV plus only

You can call up an overview of both active and inactive recordings of programmes and series via the list of scheduled recordings.

Listing all the scheduled recordings

(TV plus only)

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Press the RECORDINGS button to open the Recorded TV menu. Select Scheduled recordings by pressing the right button. The list contains all the active and inactive scheduled recordings, as well as episodes of series recordings. To find out more about a scheduled recording, select it (I Dream) and press OK.

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Select Recording settings and press OK to confirm. Information is displayed about the content and time of the recording.

Listing only scheduled series recordings

TV plus only

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Press the RECORDINGS button to open the Recorded TV menu. Select Scheduled series by pressing the right button. All the scheduled series recordings are listed. To find out more about a scheduled recording, select it and press OK.

Select Series settings and press OK to confirm. The details of the series recording, e.g. frequency and channel, are shown and can be edited (see page 32).

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Deleting scheduled recordings TV plus only

Deleting active and inactive recordings TV plus only

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Press the RECORDINGS button to open the Recorded TV menu. Select Scheduled recordings by pressing the right button. The list contains all the active and inactive scheduled recordings, as well as episodes of series recordings. Select the scheduled recording (An Ideal Husband) that you would like to delete and press OK to confirm.

The Programme information page appears. Select Dont record and press OK to confirm.

You are asked whether you really wish to cancel the selected recording. Select Cancel recording and press OK to confirm.

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Deleting scheduled series recordings TV plus only

1 2

Press the RECORDINGS button to open the Recordet TV menu. Select Scheduled series by pressing the right button. Select the series you wish to delete ( Heroes) and press OK.

The Programme Info page appears. Select Cancel series and press OK to confirm. Note: Individual episodes of scheduled series recordings can be deleted in the Scheduled recordings menu (see page 40).

You are asked whether you really wish to cancel the selected series recording. Select Cancel series and press OK to confirm.

41

Playing recordings TV plus only

You can play a programme any time after you have recorded it.

The recording channel TV plus only

All recordings are played on a separate channel called Recorded TV. Its default location is at the end of the TV Guide, although you can rearrange the order of the channels yourself (see page 82). You can select the recording channel like any other channel in the TV Guide. > If you switch over from the recording channel while you are playing a programme you have recorded, it is paused automatically.

> Once you switch back over to the recording channel, the recorded programme automatically starts again. In this case, the name of the recording appears in the TV Guide (in this case In the Night Garden).

42

Watching a recording TV plus only

Press the RECORDINGS button to open the Recorded TV menu. The list of recordings is ordered by date with the most recent recording at the top. Should you wish to arrange the list alphabetically by titles, select By title with the right button. Select the requested programme (In the Night Garden) and press OK to confirm.

Tip The PROGRAMME buttons allow you to navigate more quickly within lists.

The Programme Info page appears. Select Resume play and press OK to confirm.

43

Controlling the playing back of a recording TV plus only

> Press PLAY to play the recording at normal speed. > Press SKIP to move 30 seconds ahead in the recording. > Press REPLAY to go back 7 seconds in the recording. > Press > Press ing. > Press PAUSE to freeze the picture. FF to fast-forward the recordREW to rewind the recording.

The fast-forward and rewind speed depends on how many times you press the tons: > Press it once: > Press it a second time: > Press it a third time: Low speed: Medium speed: High speed: 2 arrows appear 3 arrows appear 4 arrows appear

FF or

REW but-

44

Stopping the playing back of a recording TV plus only

Press the STOP button. A message appears on the screen indicating that the programme has been paused. You now have the following options: > Select Resume play to continue watching the programme from the same place. > Select Start over to watch the programme from the very start. > Select Erase to delete the recording. > Select Recorded TV to return to the overview of programmes you have recorded.

When you finish playing back a recording TV plus only

Once you have reached the end of a recording, this is indicated on the screen. You now have the following options: > Select Start over to watch the recording again. > Select Erase to delete the recording from the memory. > Select Recorded TV to return to the overview of programmes you have recorded.

45

Managing recordings TV plus only

The Bluewin TV box only has space for a limited number of recordings. If the memory capacity is used up, recordings are deleted automatically, with the oldest recordings deleted first. Recordings which are soon due to be deleted are marked in the Recorded TV menu by an ( ) exclamation mark. If you want to prevent certain recordings from being deleted, you can archive them. An archived recording is retained in the memory until it is deleted manually.

Archiving an existing recording TV plus only

Press the RECORDINGS button to open the Recorded TV menu. The list of recordings is ordered by date with the most recent recording at the top. Should you wish to arrange the list alphabetically by titles, select By title with the right button. Select the programme which you wish to archive (In the Night Garden) and press OK to confirm.

Select Kee until and press

OK.

Select I erase recording and press OK to confirm. The white check mark indicates what you have selected. The recording is only deleted if this is done manually. Note: Select Disk space needed if you wish to delete the recording automatically if the memory capacity on the Bluewin TV box is full. 46

Deleting an existing recording TV plus only

Press the RECORDINGS button to open the Recordet TV menu. The list of recordings is ordered by date with the most recent recording at the top. Should you wish to arrange the list alphabetically by titles, select By title with the right button. Select the programme which you wish to delete (Animal 24:7) and press OK to confirm.

The Programme Info page appears. Select Erase and press OK to confirm.

You are asked whether you really wish to delete the selection. Select Erase once again and press OK to confirm. The recording is now deleted for good.

47

Renting movies and live events

Renting movies
Bluewin TV offers your a regularly changing selection of movies which you can rent for 24 hours. Instead of having to go to your local video shop, you can look for a movie to rent via the TV screen and even preview the movie free of charge before renting it. You can watch a movie as often as you wish during the rental period. However, it will be deleted from the memory once the rental period expires, irrespective of whether or not you have watched it.

Renting a movie via the Video on Demand menu

1 2 3

Press the

VIDEOS button to open the Video on Demand menu.

Use the right/left buttons to choose the language (e.g. menu option Deutsch ). Choose a genre and, if there are any, a subgenre (Movie and Action & Spannung) and press OK each time.

A list with all the movies available to rent in this genre appears. Select a movie or change genre using the left/right buttons. If you find a movie which you wish to rent, select it (Bad Boys 2) and press OK. Note: If you press SEARCH, you can carry out a search by movie title or by name of an actor (see page 22).

Tip The PROGRAMME buttons allow you to navigate more quickly within lists.

The Programme Info page appears. It contains information about the movie and about how much it costs to rent for the period of time shown.

48

In order to preview the movie being rented, select Watch preview and press OK. Note: There is a default lock on rentals with a rating of 18 and playing previews of these movies. The rating can be unlocked by entering a PIN (see page 72).

In order to rent the movie, select Rent now and press OK to confirm. Note: If you do not wish to rent the movie, press BACK to return to the list of movies which are available to rent.

You are asked whether you really wish to rent the movie. Select Rent and press OK to confirm. The movie starts immediately.

49

Rent a movie via the order number

You can find the movie which you wish to rent more quickly using the order number. You can find the order numbers for the individual rented movies listed under the Video on Demand offers in the Bluewin TV magazine.

1 2

Press the

EXCLUSIVE button to open the Currently available menu.

Select Video on Demand order number and press the OK button.

Enter the order number for the requested rented movie and press OK.

The Programme Info page for the rented movie appears. Select Rent now and press OK to confirm. Note: If you do not wish to rent the movie, press BACK to return to the order number entry screen.

50

You are asked whether you really wish to rent the movie. Select Rent and press OK to confirm. The movie starts immediately.

The video channel

All the rented movies are played on a separate Browse films channel. Its default location is at the end of the TV Guide, although you can rearrange the order of the channels yourself (see page 82). You can select the video channel like any other channels in the TV Guide. > If you switch over from the video channel while you are playing a rented movie, the movie is paused automatically.

> Once you switch back over to the video channel, the rented movie automatically starts again. In this case, the name of the rented movie appears in the TV Guide (15 Minutes). Attention (TV plus only): By default you can only receive up to two channels at the same time. Since the video channel also counts as a channel, you can't watch a rented movie or a preview of it while recording from two other channels (see page 11).

51

Watching a rented movie

1 2 3

Press the

VIDEOS button to open the Video on Demand menu.

Select Current rentals by pressing the right button. All the rented movies are listed. Select the movie you wish to watch (Bee Movie) and press OK.

The Programme Info page appears. It tells you how long you have until the rental ends. Press OK to play the rented movie.

Note: You can watch a movie as often as you wish during the rental period.

52

Playback control for a rented movie

> Press PLAY to play the rented movie at normal speed. > Press SKIP to move 30 seconds ahead in the rented movie. > Press REPLAY to go back 7 seconds in the rented movie. > Press > Press > Press PAUSE to freeze the picture. FF to fast-forward the movie. REW to rewind the movie.

Note: The fast-forward and rewind speed depends on how many times you press the buttons: > Press it once: > Press it a second time: > Press it a third time: Low speed: Medium speed: High speed: 2 arrows appear 3 arrows appear 4 arrows appear

FF or

REW

53

Stopping playing a rented movie

Press the

STOP button to stop the rented movie. You have the following options:

> Select Resume play to continue watching the rented movie. > Select Video On Demand to stop the rented movie and to return to the list of rented movies. The next time you play it, the rented movie automatically starts at the point where you stopped watching it. > Select Start over to watch the rented movie from the very start.

Press

OK to confirm the selection.

54

Renting live events

Bluewin TV allows you to rent special live events (such as sports events). The live events are transmitted on separate live channels and are accessible through the TV Guide like any other channels. The live events are transmitted once at the times listed in the TV Guide. In contrast to programmes on other channels, you have to pay to watch each live event (pay per view).

1 2 3 4

Press the TV GUIDE button to open the TV Guide. Navigate to a live channel ( Live 1). Browse the programme menu for you wish to watch. The name, rental cost and starting time of the selected programme appear in the bottom section of the screen. Press INFO for detailed information about the live event.

In order to rent the live event, select Rent now and press OK to confirm.

You are asked whether you really wish to rent the live event. Select Rent now again and press OK to confirm.

55

The TV Guide shows that the programme has been rented to be transmitted once.

Note: You can rent a live event before or during transmission. You can record live events (TV plus only). Live pause (TV plus only) is available during the transmission. Bookings can be viewed on the same day in the Customer Center.

56

Radio
Listening to the radio
With your Bluewin TV box you can pick up Swiss and foreign radio stations, as well as countless Internet radio stations from around the world. Note: Swisscom has no control over the arrangements for online radio stations. Therefore, there may be dips in quality. If a station is available twice, it is better to listen to the version which is available in Bluewin Radio.

Selecting and listening to Bluewin radio stations

1 2 3

Press the RADIO button to open the Radio menu. The list of available stations appear on the screen. Select a station with the tons. Press the tion. up/down but-

OK button to listen to this sta-

Selecting and listening to Internet radio stations

1 2 3 4

Press the RADIO button to open the Radio menu. Select Internet-Radio and press Select a station with the tons. Press the tion. OK.

up/down but-

OK button to listen to this sta-

Note: Only a small selection of available channels appears on your screen. In the Customer Center, select which stations you wish to appear and in which order (see pages 65 and 66).

57

Listening to the radio without switching on the TV

Connect your hifi system or your home cinema system to the Bluewin TV box (see instructions for Installing Bluewin TV). You can also listen to the radio when the TV is switched off.

1 2 3

Press the

RADIO button on your remote control. The radio station listened to last is played. up/down button.

Select a station with the Press the

OK button to listen to this station.

58

Tuning in Bluewin radio stations

You can decide which Bluewin radio stations to include in the list of stations. The stations which you hide from the list are skipped during zapping. In addition, you can rearrange the order of the individual stations. You can either define these settings by computer in the Customer Center or through the TV.

Displaying and hiding Bluewin radio stations in the Customer Center

To do this, log in to the Customer Center:

1 2

Start your computer. Open your browser and enter www.swisscom.ch/login in the address line. Enter your Swisscom login (user name and password).

Click Bluewin TV in the navigation on the left-hand side of the home page. You can now define the Bluewin TV box settings.

59

4 5

Click Channel settings in the navigation on the left. Click Change under radio channels to call up the list of the Bluewin radio stations.

Uncheck the stations you wish to delete from the list of radio stations and check the stations which you wish to appear in the list. Click Store changes.

60

Displaying and hiding Bluewin radio stations with the Bluewin TV box

1 2

Press the

RADIO button to open the Radio menu. OK to confirm.

Select Settings and press

3 4

Select the station which you wish to delete from the list and press OK. The check mark in front of the name of the station disappears. Repeat the process for all the stations which you do not wish to have in the list. Note: If you enable Mark all , all the available unchecked stations are reassigned check marks. All the stations appear in the list again.

Once you have finished updating the list of Bluewin radio stations, select Save and press OK to confirm. The updated list appears.

61

Rearranging the order of the Bluewin radio stations in the Customer Center
In order to set the order in which the radio stations appear, log in to the Customer Center first of all (follow steps 1-3 on page 59).

4 5

Click Channel settings in the navigation on the left. Click Change under radio channel sequence to call up the list of radio stations.

4 5

6 7

Click the radio station that you wish to move. Move the station by > clicking the buttons with the arrow symbol: and allow you to move the station up or down one place, and allow you to move the station up or down ten places. > enter the required position in the Position box and click Assign.

Click Store changes.

Tip Click Print the sequence of radio stations to print out a list of the stations.

7 8

62

Rearranging the order of the Bluewin radio stations with the Bluewin TV box

1 2

Press the

RADIO button to open the Radio menu. OK to con-

Select Settings and press firm.

Select Change order and press confirm.

OK to

The list of stations appears. Move a station by selecting the up or down arrow buttons (Holiday FM is moved up here). Once the station is in the position you want, press OK to confirm. Keep performing the process until the station is in the required place. Repeat the process for all the stations you wish to move.

5 6

63

Once you have finished updating the list, select Save and press OK. The reordered list of radio stations appears.

64

Managing Internet radio stations

Bluewin TV gives you access to a wide range of Internet radio stations around the world. You can decide yourself which Internet radio stations you wish to add to your list of stations. This selection can be made by computer in the Customer Center.

Selecting Internet radio stations in the Customer Center

In order to set the order in which Internet radio stations appear, log in to the Customer Center first of all (follow steps 1-3 on page 59).

4 5

Click Channel settings in the navigation on the left. Click Change under Internet-Radio to call up the list of Internet radio stations.

4 5

6 7 8

You can search through the existing stations using the Internet radio stations menu. Your search is refined by selecting criteria. Select the Internet radio station from the list of Search results which you wish to add and click Add station. As soon as you have added all the stations you require, click Save changes.

6 7

65

Rearranging the order of the Internet radio stations in the Customer Center
In order to set the order in which Internet radio stations appear, log in to the Customer Center first of all (follow steps 1-3 on page 59).

4 5

Click Channel settings in the navigation on the left. Click Change under Internet-Radio to call up the list of Internet radio stations.

4 5

6 7

Click the Internet radio station that you wish to move. Move the station by > clicking the buttons with the arrow symbol: and allow you to move the station up or down one place, and allow you to move the station up or down ten places. > enter the required position in the Position box and click Assign.

Click Save changes.

6 7 8

Tip Click Print sequence of radio stations to print out a list of the stations.

66

Parental control and cost control

Two different PINs
The parental-control function allows you to restrict access to certain programmes, movies or channels using a PIN. If the purchase-locking function is enabled, pay-per-view programmes or movie rentals can only be rented using the PIN. The parent-control and purchase-locking functions are enabled or managed using two different PINs.

Parental-control PIN
The parental-control PIN allows you to manage all the parental-control functions (see pages 6874). The default parental-control PIN is 0000; you may change it to any number you like.

Purchase PIN
You can use the purchase PIN to enable and manage the purchase-locking function (see pages 7576) and the cost limit (see page 77). Choose your own purchase PIN. The first time you use the purchaselocking function you are prompted to enter a PIN of you own choice.

If you have forgotten a PIN, you can change it at any time in the Swisscom Customer Center under www.swisscom.ch/login > Bluewin TV > Settings > PIN > Disable all PINs. Otherwise call us toll-free on 0800 800 800.

Forgotten your PIN?

67

Parental-control function
The parental-control function allows you to avoid children or teenagers gaining access to particular channels, programmes or movies, or managing to rent them. The parental-control PIN (see page 67) allows you to enable and manage the parental-control function. If the parental control is activated, locked programmes or movies will only be accessible to people who know the PIN. Locked programmes or movies do not appear through the picture-in-picture function or as a menu background either. A locked programme or series can be recorded as normal (TV plus only), however it can only be played using the PIN. Note: You can either define these settings through the TV or by computer in the Customer Center (see page 78).

Calling up the Change parental-control settings menu

1 2 3

Press the menu.

MENU button to open the right OK

Select Settings by pressing the button. Select Parental controls and press to confirm.

Select Parental locking and press confirm.

OK to

Enter your four-digit parental-control PIN (see page 67).

68

You can now change the following parental-control settings: > Locking channels (page 71) > Movie rating for videos on demand (VOD) (page 72) Note: There is a default lock on movie rentals with an age rating of 18. > Locking unrated programmes (page 74)

Changing the parental-control PIN

In order to change the parental-control PIN, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Change PIN and press firm.

OK to con-

Enter a new four-digit PIN and repeat the number in the second entry field.

69

Disabling all parental-control functions

In order to disable all parental-control functions, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Turn off locking and press confirm.

OK to

You have the following options: > Select Turn off locking for 4 hrs in order to disable all the parental control functions for the next 4 hours. > Select Reset parental locking to disable the parental controls completely. > Select Dont reset if you not wish to reset the parental controls.

Press

OK to confirm.

70

Locking individual channels

If you lock a channel, you will be asked for the PIN every time to try on that channel. In order to lock individual channels, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Change in the Lock channels and press OK.

Select the channel which you wish to lock ( 49 MTV CH) and press OK. A padlock now flashes inside the selected square. Repeat this process for all channels you wish you lock. Note: If you press OK a second time, the flashing padlock disappears again.

Select Save and press

OK to confirm.

71

Unlocking individual channels

If you press OK a second time in step 7 (see page 71) , the function is disabled again. The flashing padlock disappears.

Setting the movie rating for rented movies

You can lock rentals for movies with a predefined age rating. There is a default lock on movie rentals with an age rating of 18. In order to specify the movie rating for videos on demand, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Change in the Age limitation for Video on Demand line and press OK to confirm.

Select a movie rating and press OK. A padlock now flashes in the selected field (and for all higher movie ratings). This means that if you lock movies with age ratings above 12, all movies with ratings of 16 or 18 are also locked automatically. Note: If you press OK a second time, the flashing padlock disappears again.

Select Save and press

OK to confirm.

72

Canceling the lock on videos on demand

In order to cancel the lock on videos on demand, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Change in the Age limitation for Video on Demand line and press OK to confirm.

7 8

Select Unlock all to cancel the lock completely. Select Save and press OK to confirm.

73

Locking unrated programmes

If you enable the Lock unrated programmes function, the parental control PIN must be entered in order to watch TV and to change channels. In order to change the parental-control PIN, follow steps 1-5 in the section on Calling up the Change parental-control settings menu first of all (see page 68).

Select Change in the Lock all programmes and press OK.

Select Lock unrated programmes and press OK. A padlock now flashes inside the selected square. Note: If you press OK a second time, the flashing padlock disappears again.

Select Save and press

OK to confirm.

Unlocking unrated programmes

If you press pears. OK a second time in step 7, the function is disabled again. The flashing padlock disap-

74

Purchase-locking function
You can set a purchase PIN so that pay-per-view programmes and movies can only be rented by people who know this PIN. Note: You can either define these settings by computer in the Customer Center (see page 78) or through the TV.

Enabling the purchase-locking function

1 2 3

Press the

MENU button to open the menu. right OK

Select Settings by pressing the button. Select Parental controls and press to confirm.

Select Rental locking and press confirm.

OK to

Enter your four-digit purchase PIN (see page 67). When you use the purchase protection menu for the first time, you are prompted to enter a new PIN. Enter a new four-digit PIN and repeat the number in the second entry field.

75

Select Lock renting and press OK to confirm. A padlock now flashes inside the square. Note: If you press OK a second time, the flashing padlock disappears again.

Select Save and press OK to confirm. The purchase PIN is now enabled and has to be entered every time you make a purchase (e.g. movie rentals).

Disabling the purchase-locking function

Press OK once again in point 6 (see above) to disable the purchase-locking function. The flashing padlock disappears. Select Save and press OK to confirm. Note: In order to delete the purchase PIN completely, select Clear rental PIN and press confirm. OK to

Changing the purchase PIN

In order to change the purchase PIN, follow steps 1-5 under Enabling the purchase-locking function (see page 75).

6 7

Select Change PIN and press firm.

OK to con-

Enter a new four-digit PIN and repeat the number in the second entry field.

76

Cost limits
Set a monthly limit on the amounts spent on pay-per-view live events and rented movies in order to control spending. Once the limit is reached, no further pay-per-view programmes can be rented during that month. Note: You can either define these settings through the TV or by computer in the Customer Center (see page 78).

1 2 3

Press the

MENU button. right OK

Select Settings by pressing the button. Select Parental controls and press to confirm.

Select Cost limit and press firm.

OK to con-

5 6 7

If a rental PIN has been set (see page 75), you are prompted to enter it.

Enter the requested cost limit (e.g. CHF 50 per month) or change the existing limit. Select Save and press OK to confirm.

Select Save once again and press confirm.

OK to

77

Managing the Parental controls in the Customer Center

The parental-control and purchase-locking functions (see pages 67-76) can be managed in the Customer Center.

1 2

Start your computer. Open your browser and enter www.swisscom.ch/login in the address line. Enter your Swisscom login (user name and password).

Click Bluewin TV > Settings in the navigation on the left.

You have the following options here: > Click Change beside Cost limit in order to set a monthly limit on the amounts spent on pay-per-view live events and videos on demand or to change an existing cost limit. To find out more about this, go to page 75. > Click Change beside Parental control PIN to make certain channels, programmes and movie rentals only available by PIN. You can also change the PIN here. To find out more about this, go to pages 6874. > Click Change beside Purchase-PIN to set a PIN. This means that pay-per-view programmes and movies can only be rented by people who know this PIN. You can also change the PIN here. To find out more about this, go to pages 75-76.

78

Settings
Changing the screen language
1 2 3
Press the MENU button to open the menu. right Select Settings by pressing the button. Select General and press firm.

OK to con-

4 5

Select On screen language and press to confirm.

OK

Choose the language you require using the arrow buttons. Press the OK button. The check mark indicates the selected language.

Select Save and press

OK to confirm.

79

Adapting the TV Guide

You can decide yourself which channels are to appear in the TV Guide. The channels which you hide from the list are skipped as your channel-hop and in the TV Guide. In addition, you can rearrange the order of the individual channels and change the view of the list of channels in the TV Guide. You can either define these settings by computer in the Customer Center or through the TV.

Displaying and hiding TV channels in the Customer Center

In order to set the order in which the TV channels appear, log in to the Customer Center first of all (follow steps 1-3 on page 59).

4 5

Click Channel settings in the navigation on the left. Click Change under tv channels to call up the list of the channels in the TV Guide.

Uncheck the channels you wish to delete from the TV Guide and check the channels which you wish to appear in the TV Guide. Click Store changes.

6
80

Displaying and hiding TV channels with the Bluewin TV box

1 2 3 4 5

Press the

MENU button to open the menu. right

Select Settings by pressing the button. Select TV Guide and press firm.

OK to con-

Select Show and hide channels and press OK to confirm.

A list of all the channels which can be displayed in the TV Guide appears. Select a channel from the list which you no longer wish to have in the TV Guide and then press OK. The check mark disappears. Repeat the process for all the channels which you no longer wish to have in the TV Guide. Note: If you would like the channel to appear in the TV Guide, press the OK button a second time. This makes the check mark appear again.

Select Save and press

OK to confirm.

Note: If you enable Mark all , all the available unchecked channels are reassigned check marks. This means that all the channels in the TV Guide are displayed again. If you select Show unmarked , only the unchecked stations are displayed.

81

Rearranging the order of the TV channels in the Customer Center

In order to set the order in which the TV channels appear, log in to the Customer Center first of all (follow steps 1-3 on page 59).

4 5

Click Channel settings in the navigation on the left. Click Change under TV channel sequence to call up the list of TV channels.

6 7

Click the channel that you wish to move. Move the channel by > clicking the buttons with the arrow symbol: and allow you to move the channel up or down one place, and allow you to move the channel up or down ten places. > enter the required position in the Position box and click Assign. Click Store changes.

Tip Click print the sequence of TV stations to print out a list of the channels.

7 8

82

Rearranging the order of the TV channels with the Bluewin TV box

Follow steps

1-4 in the section Showing and hiding channels (see page 81).
OK to

Select Change order and press confirm.

6 7 8

The list of channels appears. Move a channel by selecting the up or down arrow buttons (Bloomberg D is being moved down here). Press OK to confirm. Keep performing the process until the channel is in the required place. Repeat the process for all the channels you wish to move.

Once you have finished updating the list, select Save and press OK to confirm.

83

Changing the TV Guide view

1 2

Press the

TV GUIDE button to open the TV Guide.

Press the OPTIONS button and then select the right button to select the Guide style . You have the following options:

> Grid view Overview of what's on for all the channels.

> Channel view Displays what's on for a single channel.

Note: If you briefly wish to switch to the listings for a particular channel, select the channel you require from the overview on the left-hand side of the TV Guide ( 17 caOK. Press BACK to ble 1) and press restore the overview of what's on for all the channels in the TV Guide.

84

Updating your favourites

If you don't want to have to browse through all the channels in the TV Guide every time, you can also create a Favourites List in which only your favorite channels appear. No channels are deleted all the channels are still listed in the TV Guide.

1 2 3

Press the

MENU button to open the menu. right

Select Settings by pressing the button. Select TV Guide and press firm.

OK to con-

Select Set up favourites and press to confirm.

OK

Select a channel from the list which you would like to appear in your Favourites List and then press OK. The channel is indicated by a check mark. Note: Press OK twice to delete the channel from your Favourites List again. The check mark disappears again.

Repeat the process for all the channels which you would like to add to your Favourites List.

85

Select Save and press

OK to confirm.

Note: Select Unmark all to delete the Favourites List. All the check marks disappear. Should you wish to check the choice of channels in your Favourites List before saving, select Show marked . The only channels displayed are those which have been marked with a check mark. Only these channels appear in your Favourites List. See how to call up your Favourites List on page 18.

86

Changing the screen aspect ratio

Adjust the picture size to the best setting for your TV. Refer to the user guide for your television to find out which is the best aspect ratio for your TV. In the case of HD-ready TVs, you can ascertain the optimum picture size on the basis of the test pattern (see point 5). Choose between the following aspect ratio: > Standard ratio 4:3 > Widescreen ratio 16:9 > for HD-ready televisions, connected with an HDMI cable > HD (720p) > HD (1080i)

1 2 3

Press the

MENU button to open the menu. right

Select Settings by pressing the button Select General and press firm.

OK to con-

Select Screen aspect ratio and resolution and press OK to confirm.

87

Select either Standard (4:3), Widescreen (16:9), HD (720p) or HD (1080i) and press OK to confirm. The check mark indicates the selected aspect ratio. Note: If you select HD 720p or HD 1080i, a test pattern appears. If the quality of the test pattern is good, confirm it.

Select Save and press

OK to confirm.

88

Zoom function
If you have a widescreen TV and have adjusted the screen aspect ratio accordingly (16:9 or an HD format in HD-ready TVs, see page 87), you can receive widescreen programmes which will fill the screen. If a TV picture is too small, use the zoom function in Bluewin TV to adjust the size of the picture.

Press the OPTIONS button and then select the You have the following options: > Normal leaves the TV picture as it currently is. > Stretch Adjusts the TV picture to the width of the screen. The picture may become distorted. > Zoom 1 to Zoom 3 enlarge the TV picture without distorting the picture.

right button to select the Aspect ratio .

Select Zoom 1, Zoom 2 or Zoom 3 depending on which zoom factor you require and press OK to confirm. The TV picture is adapted.

Attention: Only use the zoom function in Bluewin TV. If you enlarge the zoom function for your TV, the Bluewin TV menu is also enlarged and is no longer easy to read.

89

Managing the subscription

Ordering additional channels
Adapt the Bluewin TV subscription in line with your needs by ordering and managing additional subscription channels. Preselected channels are combined here in packages. They can either be ordered through the TV or online via the Customer Center.

Ordering additional channels in the Customer Center

1 2

Start your computer. Open your browser and enter www.swisscom.ch/login in the address line. Enter your Swisscom login (user name and password).

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Click Bluewin TV > Settings in the navigation on the left. Click Change subscription to order ad-ditional channels.

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Ordering additional channels with the Bluewin TV box

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Press the

MENU button to open the menu. OK

Select Channel offering and press to confirm.

Additional packages to which you have subscribed are indicated by a blue check mark. Use the arrow buttons to select your choice of additional package and press OK. The white check mark indicates the new item selected. Note: To call up information about the additional packages (channels received, minimum contractual term, etc.), select the Info symbol using the right button and press OK.

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i Repeat the process for all additional packages to which you wish to subscribe.

Use the arrow buttons to select Subscribe and press OK to confirm. Note: Select My subscriptions to call up an overview of all the additional packages to which you subscribe. The new total costs are shown to you directly.

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Canceling Bluewin TV or additional channels

Both the Bluewin TV subscription and the additional packages are subject to a minimum contractual term. Once the minimum contractual term has elapsed, you can cancel Bluewin TV or additional packages. If you cancel Bluewin TV or an additional package before the end of the minimum contractual term, you will be asked to pay the amount still owing. If you wish to cancel subscriptions to Bluewin TV or individual additional packages, please send a request for cancellation in writing to the following address: Swisscom (Switzerland) AG Contact Center 3050 Bern

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Additional Bluewin TV box TV plus only

You can operate Bluewin TV on a second television. For this, you require an additional Bluewin TV box. It is available from the Swisscom Shop or by calling 0800 800 800. The second Bluewin TV box is connected to the modem in precisely the same way as the first one. However, certain functions are not available on the second device for technical reasons: > Recording > TV timeshift This also applies if you have subscribed to Bluewin TV plus. Note (TV plus only): As a standard feature, you can receive two channels at the same time if you have two Bluewin TV boxes (see page 10). If you switch the TV using the second Bluewin TV box while you are already receiving two channels on the other TV (because you are recording two programmes at that moment in time, for example), you cannot watch the second TV. You have the following options: Select Try again . As soon as a channel becomes free (because a programme has finished recording, for example), you can watch any of the channels again on the second TV.

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Moving house?
If you are moving, it is important to remember the following two points:

1. Contact Swisscom online or by phone to let us know that you are moving
Contact us online or by phone to let us know that you are moving.

A B

Online on the Swisscom Fixnet website. To do this go to www.swisscom.ch and select Customer center / login > Moving home > Relocation notification. Using your Swisscom login you can log in to the system and let us know that you are moving. By calling us toll-free on 0800 800 800.

2. Reactivating Bluewin TV
Take time early on to consider where you wish to position the TV in your new home. Should you require longer leads in order to connect the Bluewin TV box to the DSL modem, for example, you can obtain leads and other connection accessories from the Swisscom Shop. Ask for advice about this. You will have to connect Bluewin TV again in your new home. To find out how to connect the different devices using leads, refer to the Bluewin TV Setup guide which you received together with the Bluewin TV box. If you do not wish to set up Bluewin TV and DSL from Swisscom yourself, we would advise you to arrange for a technician to do this for you. For further information, call us toll-free on 0800 800 800.

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Bluewin TV box
Troubleshooting
Restarting the Bluewin TV box
If the Bluewin TV box doesn't work properly, you can restart it.

1 2 3

Press the

MENU button to open the menu. right

Select Settings by pressing the button.

Select Restart and press OK to confirm. The Bluewin TV box is restarted. This process takes a few minutes.

Help and contact

> Internet: www.swisscom.ch > TV > All topics about TV > Tips & Tricks / Instructions contains instructions on how to solve the most frequent problems. Call us toll-free on 0800 800 800. Call our toll-free number to arrange for a visit by a technician who will install and set up Bluewin TV for you.

> Phone: > Technician:

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Displaying technical details for the Bluewin TV box

You can call up technical information on the Bluewin TV box in order to see how much memory capacity you still have available, for example.

1 2 3

Press the

MENU button to open the menu. right

Select Settings by pressing the button Select General and press firm.

OK to con-

Select System information and press OK to confirm.

The technical information on the Bluewin TV box is displayed. Press the right button to view the System information .

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Safety instructions
Please read the following safety instructions and keep them close to the Bluewin TV box. > Read all the instructions supplied before beginning to use the device.

Positioning the devices

> Don't block any of the ventilation openings and install the equipment in accordance with the Bluewin TV Setup guide. > Don't stand the device upright. > Don't position the device > close to sources of heat, > in direct sunlight > close to electrical devices which can cause motorized or magnetic interference. > Don't stand any objects on top of the box, in particular objects filled with liquid, such as vases or bottles. > The box may not be operated outdoors. > Lay all the cable safely. Avoid risks of tripping. Pay particular attention to the plugs and sockets on the device and on the wall. > Disconnect the box from the mains in the event of a storm or if it is out of use for a lengthy period of time.

Care and repair

> Only clean the device with a dry cloth. > The device may only be repaired by Swisscom. Repairs will be necessary if > the power cables or plugs used are damaged, > liquid or objects get inside the device, > the device has been exposed to rain or moisture, > it is behaving abnormally, > or it is dropped. Attention: Don't place any devices on top of the Bluewin TV box.

Correct

Incorrect

OK

OK

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Remote control
Synchronizing the remote control
If you wish to use this remote control to operate both the Bluewin TV box and your television, you will have to synchronize the remote control with your television. This is done by performing the following steps.

OK

Bluewin TV box Television

Synchronizing: Align the frequencies between the remote control and the television.
Remote control

1 2 3 4

Switch on the television. Press the TV MODE button for at least two seconds until the TV LED on the top of the remote control flashes twice. Press the digit sequence 0 0 1 within five seconds (the TV LED flashes twice to confirm this). Keep the POWER button on the remote control pressed in until the TV switches off. This may take a few minutes. The TV LED flashes during this time. Attention: Release the button as soon as your television switches off.

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Click

OK to confirm the synchronization.

Switch on the television. Test the remote control by changing the volume.

Note: If the synchronization does not work, refer to the list of codes for televisions which can be found online at www.swisscom.ch > TV > All topics about TV > Tips & Tricks / Instructions > Using Bluewin TV remote control for the TV. Follow the instructions on the website.

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All the remote control functions

Mode display: TV: Operate the TV controls when this is lit. STB: Operate the Bluewin TV box controls when this is lit. Direct selection buttons for the individual channels. DELETE: Delete the entry. ENTER -/--: Confirm the entry (STB mode). POWER: Switch the television (in TV mode) or the Bluewin TV box (in STB mode) on and off. AV (only in TV mode): Switch the TV to the AV channel (for using peripheral devices, such as a video recorder, DVD player, Bluewin TV box). TV MODE: Switch TV mode on and off in order to operate the television controls. STB MODE: Switch to the Bluewin TV box in order to operate its controls. TELETEXT: Open Teletext. MENU: Show and hide the menu. BACK: Go back one step within the selection menu. SEARCH: Start the search function. INFO: Display information about the selected programme. EXIT TO TV: Close the view and change over to the next channel.

VOLUME: Change the volume. PROGRAMME: Change the TV channel. OK: Confirm and perform the selection. TV GUIDE: Open and close the electronic TV Guide which contains listings for the next few days. Preview window: Show the preview window at the bottom of the screen. PIP BROWSE: Browse through the channels using the picture-in-picture function. Information about what's on now and later on the current channel. 99

RECORDINGS (TV plus only): Display recorded programmes or schedule new recordings. VIDEOS: Movie rentals (video on demand). RADIO: Listen to the radio. OPTIONS: Call up additional functions.

REPLAY (TV plus only): Skip back 7 seconds in a recording, rented movie or programme which is currently being broadcast. STOP: Stop a recording (TV plus only). Jumps back to the start of the recording (TV plus only) or of the rented movie. PLAY: Play a recording (TV plus only) or a rented movie. SKIP: Skip forward 30 seconds in a recording (TV plus only) or a rented movie. REW: Fast rewind. PAUSE: Pause a recording (TV plus only), programme (TV plus only) or a rented movie. FF: Fast-forward. FAVORITES: Open the Favourites view. RECORD (TV plus only): Record the current or selected programme in the TV Guide. EXCLUSIVE: Movie rentals with an order number and access to exclusive offers. MUTE: Switch the sound on and off. DUAL: Choice of languages in programmes which are available in more than language. HELP: Open the Help pages. RECENT: Switch between the last two channels used.

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The most important remote control functions

Show the preview window at the bottom of the screen. PIP BROWSE: Using the picture-in-picture function, browse the channels to see which programmes are currently on. Browse the listings for the current channel to find out what's on later. TV GUIDE: Open and close the electronic TV Guide which contains listings for the next few days. FF within the TV GUIDE: Skip ahead one day. REW within the TV GUIDE: Skip back one day. PAUSE (TV plus only): Pause a live programme or recording (if you wish to answer the phone, for example). Resume watching the programme following the interruption, picking up where you left off. RECORD (TV plus only): Record the current or selected programme in the TV Guide. REPLAY (TV plus only): Skip back 7 seconds. This enables you to replay scenes you miss during a live programme or recording. SKIP (TV plus only): Skip forward 30 seconds within a recording. For example, it's an easy way to skip a boring block of commercials. SEARCH: Start the search function. You can search for specific programmes, actors and movie titles. MENU: Call up the menu in which all the Bluewin TV functions can be called up and settings configured. EXIT TO TV: Close the view and change to the next channel. RECORDINGS (TV plus only): Display recorded programmes or schedule new programmes to recording. OPTIONS: Call up additional functions in the search function and in the TV Guide.

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DE-v3.0-11/2008 Swisscom (Switzerland) AG Hardturmstrasse 3 P.O. Box 756 CH-8037 Zurich Toll-free: 0800 800 800 www.swisscom.ch