AvaTax Technical Specifications

Avalara uses industry best practices in all aspects of its SaaS operations, including firewalls, intrusion detection, application security managers, virus scanning, and regular penetration testing.

Heres the proof:

Redundancy Plug-safe environment Multiple data centers Monthly failure/recovery exercises Security 2048-bit SSL for data in-flight 256-SHA encryption for data at rest Monthly penetration testing by external service CISSP security expert on staff Scalability Tested to 20x average load Tested to support up to 170 million transactions per day Reliability 200,000 system tests per day Systems monitored from 30 cities around the world SSAE 16 SOC 1-attested policies and procedures Performance Average response time is 50 ms Response times are consistent under load

System Architecture
AvaTax was designed using a Service Oriented Architecture approach in which software is constructed to be interoperable. This enables AvaTax to be hosted as a set of Web Services, with public facing interfaces capable of being consumed by virtually any authorized client connected to the Internet. Avatax delivers these services on demand. Our Software as a Service (SaaS) solution is based on a multi-tenant architecture with a single installation of the software. It is configured with the ability to scale horizontally as required. Web services allow customers systems to interoperate over the Internet using open standards. Avalara has both REST- and SOAP-based web services and provides Software Development Kits (SDKs) in various flavors enabling clients to easily integrate with our services using a programmable API. AvaTax is engineered with High Availability (HA) in mind. Using multiple data centers and BGP routing, Avalara ensures data is backed up in a separate data center that can be brought online almost instantly to maintain availability for processing transactions. From upstream network connections to data redundancy in our data centers, the AvaTax service networking, hardware and software layers are robust. Our services are monitored 24x7x365 by multiple internal and external systems. Internally we check the health of our systems over 200,000 times a day by simulating real customer transactions. Externally we utilize both Keynote Systems and WebMetrics for uptime monitoring.

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