Performance Management and Reward Management Course Code: MBH 240 Objective: This course is designed to promote and

understand issues related to performance, compensation and reward system in corporate sector and impart skills in designing, analysis and restructure compensation management system, policies and strategies. Unit-1 Performance Management: Definition, the performance management contribution ,Poorly implemented PM Systems, definition of reward systems and aims and roles of PM systems, characteristic of an ideal PM system. Performance management Process, performance planning, performance execution, performance assessment, performance review, performance renewal and re-contracting. Performance management and strategic planning, definition and purpose of strategic planning, process of linking performance management to the strategic plan, building support. Unit-II System Implementation: Defining performance and choosing a measurement approach, determinants of performance, performance dimensions. Measuring results and behaviors. Gatherings performance information, appraisal forms, determining overall rating, appraisal period and number of meetings, model of rater motivation. Implementing a performance management system, preparation, communication, appeals process, training programs, and pilot testing, ongoing monitoring and evaluation Unit-III Employee development: Personal development, direct supervisors role, 360-degree feedback systems. Performance management skills, coaching, coaching styles, coaching process, performance review meetings. Unit-IV Managing Team Performance: Definition and importance of teams, types of teams and implication for performance management, including team performance in performance management. Rewarding team performance Unit-V Reward Systems and Legal Issues: Traditional and contingent pay plans, possible problems associated with contingent pay plans, selecting a contingent plan, performance management and the law, law affecting performance management. Factor in determining pay rates, managing the new workforce, establishing pay rates, pricing managerial and professional jobs, competency based pay. Money and motivation, individual employee incentive and recognition program, incentives for salespeople, incentive for manager and executives, team and organizational incentives plans, designing effective incentive programs. The benefits picture today, pay for time not worked, insurance benefits, retirement benefits, personal services and family- friendly benefits, flexible benefits programs Books 1. Herman Aguinis, Performance Management, Pearson Publication 2. Gray Dessler, Biju Varkkey, Human Resource Management, Pearson Publication 3. Robert L. Cardy, Performance Management Concepts, Skills and Experiences

Scope & Objective: Performance management is the most critical function and strong determinant of organizational excellence. This course is designed to develop appreciation and skills essential for designing and instituting effective performance management systems. This course is designed to promote understand in issues related to compensation and reward system in corporate sector and impart skills in designing, analysis and restructure compensation management system, policies and strategies. Course Description: Performance Management and Reward System is elective subject in MBA 4th Semester. This course will help the students to understand the skill essential for designing effective performance management system and to understand the issues related to compensation and reward system in corporate sector. Text Book: 1. Herman Aguinis, Performance Management, Pearson Publication 2nd edition 2. Gray Dessler, Biju Varkkey, Human Resource Management, Pearson Publication Lecture plan/Course Plan: Lecture Learning Number Objectives 1-3 (3) Performance Management and Reward Systems

Topics to be covered

4-6(3)

7-9(3)

10-11(2)

System Implementation

12 (1) 13-15 (5)

Chapter (Text Book) Definition, the performance 1 management contribution , Poorly implemented PM Systems, definition of reward systems and aims and roles of PM systems, characteristic of an ideal PM system Performance management Process, 2 performance planning, performance execution, performance assessment, performance review, performance renewal and re-contracting Performance management and 3 strategic planning, definition and purpose of strategic planning, process of linking performance management to the strategic plan, building support Defining performance and choosing 4 a measurement approach, determinants of performance, performance dimensions. Measuring results and behaviors, 5 Gatherings performance 6 information, appraisal forms,

16-18 (3)

19-20 (2) 21-23 (3)

24-27(3)

28-30(3)

31-33 (3)

34-37(4)

38-40(3)

determining overall rating, appraisal period and number of meetings, model of rater motivation Implementing a performance management system, preparation, communication, appeals process, training programs, and pilot testing, ongoing monitoring and evaluation Employee Personal development, direct development supervisors role, 360-degree feedback systems Performance management skills, coaching, coaching styles, coaching process, performance review meetings Managing Team Definition and importance of Performance teams, types of teams and implication for performance management, including team performance in performance management. Rewarding team performance Reward Systems Traditional and contingent pay and Legal Issues plans, possible problems associated with contingent pay plans, selecting a contingent plan, performance management and the law, law affecting performance management Establishing Factor in determining pay rates, Strategic Pay Plans managing the new workforce, establishing pay rates, pricing managerial and professional jobs, competency based pay, Pay for Money and motivation, individual performance and employee incentive and recognition financial incentives program, incentives for salespeople, incentive for manager and executives, team and organizational incentives plans, designing effective incentive programs Benefits and The benefits picture today, pay for Services time not worked, insurance benefits, retirement benefits, personal services and familyfriendly benefits, flexible benefits

8 9

11

10

Text book 2 11

12

13

programs Evaluation Scheme: EC No. 1 2 3 4 Evaluation Component Test I Test II Quizzes and assignments (several) End Examination Duration 50 mins. 50 mins. Variable 3 hours. Weightage Date, Time (%) & Venue 20 20 20 40 Nature of Component Closed Book Closed Book Closed and/or open Book Closed Book

Chamber Consultation Hour: To be announced afterwards/in class.

Notices: Notices and solutions will be displayed only on MBA/FDIII notice board. Make-up Policy: Very strict: Make up for tests will be given only to genuine cases, i.e. (i) Sickness leading to hospitalization, (ii) out-of-station for a justifiable reason with prior intimation to /permission from the IC. Dr. Sulochna Syal Instructor-in-Charge

MB 405(A