Training Need Analysis

Prof. Rushen Chahal

rushenchahal@gmail.com

The bigger picture

Organisational performance Employee performance
Employee Skills, Knowledge and Attitudes

Employee education, experience and training

Training?

Existing Skills Knowledge Attitudes

Training helps to bridge the gap

Required Skills Knowledge Attitudes

Training Need Analysis (TNA)

Existing Skills Knowledge Attitudes

TNA is a tool to identify the gap

Required Skills Knowledge Attitudes

TNA (Step 1): Future performance

What are the goals for the future performance of our organisation? profit growth customer base new products ? ?

Existing performance

Future performance

TNA (Step 2): Challenges

What are we concerned about? Whatre the challenges today?

What challenges we are likely to face in the future?

Existing challenges

Future challenges

TNA (Step 3): Employee performance

In what way our employees should start performing differently to help us meet the challenges and take us to the goals?

Existing performance

Future Performance

TNA (Step 4): New Skills, knowledge and Attitudes

In order for our employees to perform differently, what kind of new Skills, Knowledge and Attitudes they need to have?

Existing Skills Knowledge Attitudes

Required Skills Knowledge Attitudes

TNA (Step 5): Training needs

Now that we know what kind of new Skills, knowledge and Attitudes are required for our employees, how can we bridge the gap?

Existing Skills Knowledge Attitudes

Required Skills Knowledge Attitudes

TNA in essence
1
Start with future organisational goals and challenges

Assess required employee performance to meet the goals and challenges

Assess required employee Skills, Knowledge and Attitudes to deliver the performance

Identify employee training needs to bridge the gap

The End