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ON Series User Instruction Manual IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS.
Please read and save these instructions. This manual contains important instructions for the ON Series UPS family. Follow these instructions during the unpacking, installation and maintenance of the UPS and batteries. If you have a problem with the UPS, please refer to this manual before calling the Technical Support Department. The Troubleshooting section on page 61 addresses most UPS-related issues.
Entire contents copyright 2000 ONEAC Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. All information subject to change without notice.
913-300-1 Rev. E
4/00
Contents
Contents
Introduction ....................................................................................... 1 Registering Your ONEAC UPS ............................................................. 1 Technical Support ............................................................................... 1 FCC Compliance ................................................................................ 2 Safety ................................................................................................. 3 (English) ....................................................................................... 3 Sicherheitshinweise ............................................................................ 4 (Deutsch) ..................................................................................... 4 Mesures de scurit ............................................................................ 5 (Franais) ..................................................................................... 5 Seguridad ........................................................................................... 6 (Espaol) ...................................................................................... 6 Theory of Operation ........................................................................... 7 AC Power Mode .......................................................................... 7 Battery Backup Mode ................................................................... 7 Inrush Tolerance .......................................................................... 9 Output Overload Protection ......................................................... 9 Setup and Installation ....................................................................... 11 Inspection and Unpacking .......................................................... 11 Testing ....................................................................................... 11 Environmental Reference Ground ............................................... 12 Setup Precaution ........................................................................ 13 Long Term Storage .................................................................... 13 Ventilation ................................................................................. 13 Grounding the Unit .................................................................... 14 Installing Standard ON2000 Units .............................................. 15 Installing ON2200XA Extended Runtime Units ............................ 16 Installing Standard Extended Runtime Units ............................... 17 Mounting Wallmount Extended Runtime Units and Battery Enclosures ............................................................................ 21 Installing Wallmount Extended Runtime Units ............................ 22 Installing Rackmount Units ......................................................... 26 Front Panel Features and Controls .............................................. 27 Back Panel DIP Switch Settings ................................................... 29 Features and Specifications ............................................................... 30 Features ........................................................................................... 31 Options ...................................................................................... 32 Physical and Electrical Specifications ........................................... 33
Contents
Runtime Estimates ......................................................................42 Interface Specifications ...............................................................50 Accessories .......................................................................................51 UPS Monitoring Interfaces ..........................................................51 UPS Monitoring Software ...........................................................51 Installing and Removing Accessory Interface Cards .....................54 Battery Considerations ......................................................................55 Battery Maintenance ..................................................................55 Ordering New Batteries ..............................................................55 Battery Replacement ..................................................................56 Installing Battery Pack in Standard, Rack Mount and Wall Mount Units .......................................................................................56 Replacing External Battery Cabinets ............................................59 Battery Disposal ..........................................................................60 Troubleshooting ................................................................................61 Checking the Size of the Load ....................................................61 Technical Support .......................................................................62 Warranty ..........................................................................................66 Units ..........................................................................................66 Batteries .....................................................................................66 Limitations of Warranty ..............................................................66 Exclusive Remedies .....................................................................66 Return Procedure .......................................................................66 Appendix A: Accessories Interface Capabilities ..................................67 Appendix B: Operating in Power Environments Below 110V Nominal 68 Appendix C: Accessing Remote Off ...................................................70
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Introduction
Introduction
Thank you for selecting this uninterruptible power source (UPS). ONEACs ON Series offers the most reliable protection from the harmful effects of electrical line disturbances for your computing and communications equipment. ONEACs ISO 9001 certication represents our commitment to building world-class products. We take pride in every unit that leaves our manufacturing facility.
To ensure that your ON Series model and serial number are registered, complete and mail the enclosed postage-paid warranty card.
ONEAC offers 24-hour technical support. Contact ONEACs Technical Support Department: at (800) 327-8801 (extension 3), in Europe: +44 (0) 1235 534721. email: ts@oneac.com NOTE:All calls received after 5:00 p.m. CST are forwarded to a beeper. An ONEAC Technical Support Representative will return your call within one half hour between 5:00 p.m. and 10:00 p.m. CST. Except for emergencies, calls received between 10:00 p.m. and 7:00 a.m. will be returned during normal business hours. Please check with ONEACs Technical Support Department before attempting to repair or return any ONEAC product. If an ONEAC UPS needs repair or replacement, ONEACs Technical Support Department issues a Return Material Authorization (RMA) number along with instructions on how to return the UPS.
FCC Compliance
FCC Compliance
ATTENTION:Changes or modications to this unit not expressly approved by the party responsible or in FCC compliance could void the users authority to operate the equipment. This equipment was tested and complies with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the UPS is operating in a commercial environment. The UPS generates, uses, and can radiate radio frequency energy. If installation and use is not in accordance with the instruction manual, it may cause harmful interference to radio communications. ATTENTION:Operation of this equipment in a residential area may cause harmful radio communications interference. The user is responsible for correcting the interference.
Safety
Safety
(English)
WARNING:This equipment services power from more than one source. The output receptacles may have voltage even when the unit is unplugged. UPSs present a different safety issue than most electrical equipment because unplugging the UPS puts it into backup mode. Unplugging the UPS does not remove the electrical charge. To ensure that the UPS is off, turn the power switch OFF before unplugging the UPS from the wall outlet. CAUTION:Operating this equipment without proper grounding may present a risk of electrical shock. Do not use AC adaptors with only two conductors to connect the input line cord to the wall socket as this will not connect the earth ground to the equipment. WARNING:Dangerous voltages are present within this unit! There are no user-serviceable parts inside. Any repairs or modications by the user may result in out-of-warranty repair charges, unsafe electrical conditions, or violation of electrical code. Do not remove the cover. All repairs should be done by qualied service personnel. Voltages inside the UPS may be lethal. Internal components are powered even when the power switch is in the OFF position. Even with the battery disconnected and the unit unplugged, energy is stored in high voltage capacitors and represents a severe shock hazard.
Sicherheitshinweise
Sicherheitshinweise
(Deutsch)
ACHTUNG:Dieses Gert erhlt seinen Strom von mehr als einer Quelle. Die Ausgangssteckdosen fhren unter Umstnden Spannung, selbst wenn der Stecker des Gertes ausgesteckt wurde. Fr USVs mssen andere Sicherheitsmanahmen als fr die meisten Elektrogerte ergriffen werden, da die USV durch Ausstecken in den Reservebetrieb gebracht wird. Wenn der Stecker der USV abgezogen wird, wird die elektrische Ladung hierdurch nicht entfernt. Um sicherzustellen, da die USV ausgeschaltet ist, mu der Netzschalter auf AUS (OFF) gestellt werden, bevor der Stecker der USV aus der Wandsteckdose gezogen wird. VORSICHT: Durch Betreiben dieses Gertes ohne ordnungsgeme Erdung knnen Elektroschocks riskiert werden. Keine Wechselstromadapter mit nur zwei Stromleitern verwenden, um das Netzkabel an die Wandsteckdose anzuschlieen, weil das Gert hierdurch nicht an die Erde angeschlossen wird. ACHTUNG:In diesem Gert sind gefhrliche Spannungen vorhanden! Im Inneren dieses Gertes benden sich keine vom Benutzer zu wartenden Teile. Durch etwaige Reparaturen oder Modikationen durch den Benutzer knnen nicht von der Garantie gedeckte Reparaturkosten, gefhrliche elektrische Zustnde oder Verste gegen Stromvorschriften entstehen. Abdeckung nicht entfernen. Alle Reparaturen sollten von qualizierten Wartungstechnikern durchgefhrt werden. Die Spannungen im Inneren der USV knnen tdliche Verletzungen zur Folge haben. Die internen Komponenten fhren Strom, selbst wenn der Stromschalter auf AUS (OFF) steht. Auch wenn die Batterie nicht angeschlossen und der Stecker des Gertes ausgesteckt ist, wird Energie in Hochspannungskondensatoren gespeichert, und dies bedeutet eine ernsthafte Elektroschockgefahr.
4 ON Series User Instruction Manual
Mesures de scurit
Mesures de scurit
(Franais)
AVERTISSEMENT : Cet quipement est aliment par plus d'une source. Des tensions peuvent tre prsentes aux prises de sortie, mme lorsque l'unit est dbranche. Le problme de scurit sur l'UPS diffre de celui de la plupart des quipements lectriques, car lorsqu'il est dbranch, il se met en mode de rserve. Son dbranchement n'limine pas la charge lectrique. Pour s'assurer que l'UPS est hors tension, mettre l'interrupteur d'alimentation sur ARRT (OFF) avant de dbrancher l'UPS de la prise murale. ATTENTION : Si cet quipement fonctionne sans tre correctement mis la terre, un risque de choc lectrique peut en rsulter. Ne pas utiliser d'adaptateurs CA n'ayant que deux conducteurs pour brancher le cordon d'alimentation dans la prise murale, car l'quipement ne serait pas mis la terre. AVERTISSEMENT : Cet quipement renferme des tensions dangereuses! Il ne contient aucune pice rparable par l'usager. Toutes rparations ou modications effectues par l'usager peuvent entraner des frais de rparation non couverts par la garantie, un danger lectrique ou l'infraction un code lectrique. Ne pas enlever le couvercle. Coner toutes les rparations un personnel d'entretien quali. Les tensions prsentes dans l'UPS peuvent tre mortelles. Les composants internes de l'unit sont sous tension, mme lorsque l'interrupteur d'alimentation est sur ARRT (OFF). Mme lorsque la batterie est dconnecte et l'unit dbranche, de l'nergie est stocke dans des condensateurs haute tension et reprsente un grave risque d'lectrocution.
Seguridad
Seguridad
(Espaol)
ADVERTENCIA: Este equipo suministra alimentacin desde ms de una fuente. Los tomacorrientes de salida pueden tener voltaje aun cuando la unidad est desenchufada. Las UPS (fuentes de alimentacin ininterrumpibles) cuentan con una caracterstica de seguridad diferente a la mayora de los equipos elctricos, ya que al desenchufarse, quedan en el modo de reserva. Al desenchufar una UPS no se elimina la carga elctrica. Para cerciorarse de que una UPS est apagada, gire el interruptor de alimentacin a la posicin APAGADO (OFF) antes de desenchufar el UPS del tomacorriente mural. PRECAUCION: El hacer funcionar este equipo sin la conexin a tierra adecuada representa un riesgo de descargas elctricas. No utilice adaptadores de CA con slo dos conductores para conectar el cable de la lnea de entrada al enchufe mural debido a que ste no conectar el equipo a tierra. ADVERTENCIA: Esta unidad tiene voltajes peligrosos!. En su interior no hay piezas que pueda reparar el usuario. Las reparaciones o modicaciones hechas por el usuario pueden dar como resultado cargos de reparacin no cubiertos por la garanta, y producir situaciones de riesgo elctrico o violacin de los cdigos elctricos. No retire la cubierta. Todas las reparaciones deben ser realizadas por personal de servicio calicado. Los voltajes del interior de las UPS pueden ser mortales. Los componentes internos tienen electricidad aun cuando el interruptor est en la posicin APAGADO (OFF). Incluso si la batera est desconectada y la unidad desenchufada, se almacena energa en capacitores de alto voltaje, lo cual representa un peligro grave de descarga.
Theory of Operation
Theory of Operation
AC Power Mode
The ON Series UPS has two operating modes: Conditioned AC Power and Conditioned Battery Backup. When AC utility power is present and within the correct voltage range, the UPS provides fully conditioned power: Computer based equipment is protected from harmful transient voltage spikes and other electrical noise. UPS detector circuits continuously monitor the utility power for blackout, low voltage, and overvoltage events. During extended low voltage periods the UPS uses ONBoost, a voltage boosting capability, which keeps equipment functioning properly without depleting battery power. When a line sag is detected, ONBoost raises the output voltage to keep it within an acceptable range without depleting the battery.
In an over- or under-voltage situation, the detector circuits determine that utility AC power is no longer in an appropriate voltage range. The UPS switches to battery power to supply continuous conditioned power. While in backup, detector circuits monitor the return of utility AC power. The UPS synchronizes with the utilitys frequency when utility AC power is available. A four- to ve-second waiting period ensures that the return of utility power is more than momentary. If no further interruption occurs, the UPS switches to conditioned utility power. The equipment is supplied continuously with conditioned power even when running in battery backup mode.
Theory of Operation
If the battery becomes exhausted while maintaining the load, battery backup terminates and the UPS output turns off. A low battery warning is sounded and transmitted via the communications port approximately two minutes prior to termination of battery backup. The UPS monitors the line and provides output when utility power is restored to normal operating range.
Charger Inverter
Battery
Theory of Operation
Inrush Tolerance
The UPS load meter may initially display c8 during the computer power-up sequence due to momentary current surges. The display returns to 99 or less as long as the load of the running equipment is at 100 percent or less.
During normal operation, electronic output overload protection is active. If the output is loaded to more than 105 percent of the UPS rating, battery power to the UPS is not available. The digital display for output overload is c8. If the output load exceeds 125 percent, the output turns off completely after two seconds and the digital display reads c9. To reset, turn the UPS OFF, remove some of the load, then turn the UPS ON. (For GS compliance: The power distribution system for all models is type TN.)
Theory of Operation
Input Protector
A grossly overloaded UPS trips the rear panel circuit breaker. The front panel display reads c1. To reset the circuit breaker, push the button in. If the circuit breaker trips repeatedly following reset, unplug the equipment from the UPS output receptacles and reset the circuit breaker once again. If operation appears to be normal, check the total equipment load. Add your equipment to the output one device at a time. Check the front panel display after each device is powered ON. If the circuit breaker trips with nothing plugged into the output receptacles, there may be an internal problem with the UPS. Call ONEAC Technical Support for assistance (refer to page 1).
Interface Connector DIP Switches
Output Receptacles
10
Testing
Before connecting the UPS to other equipment, plug the UPS into an AC-powered wall outlet and turn the UPS ON. When selecting a location for your UPS, be sure that the unit is near the wall outlet and is easily accessible. After the self-tests are completed, the digital display on the front should read 00 and the % LOAD light should be on. If the digital display reads differently, refer to System Status Codes beginning on page 63. When the digital display reads 00, the UPS is ready for use. NOTE:If the battery is not fully charged, the digital display may read c4. This condition may exist for 4 12 hours if a unit has been stored.
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Output Receptacles
Circuit Breaker
12
Ventilation
The ventilation requirement for standard ON Series UPSs is 2 in. (50 mm) minimum clearance on all sides. Rackmount units are vented at the front and back. Side clearance is not required.
13
15 A
20 A
NOTE:When connecting the UPS, make sure that the receptacle has power available and is not controlled by a wall switch.
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Interface Connector
15
Main
Battery Unit
Terminator
RJ Cable
Ground
Before plugging your ON2200XA into the AC input circuit, you should test the line voltage of the circuit to determine whether the feed is delivering 208 or 220 240 volts rms. Remove the front cover of the power unit and set the input voltage toggle switch to the position that matches the feed voltage. Replace the cover.
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Input Volts
208 220240
NOTE:Loading capacity The ON2200XA is capable of delivering its full rated output capacity of 1500 watts, (2200 VA) on both 220V and 110V output circuits. If all the load is powered from the 110V circuits, the maximum total current draw is 19 amps, limited to 15 amps on any duplex.
To install an extended runtime unit there are two or three connections that need to be made: the battery power cable, the RJ cable, and the ground wire. The six-pin RJ cable allows the power unit to count the number of battery enclosures connected. If the connection is incorrect or incomplete, runtime reporting and assessment of the batteries will be inaccurate. For CE compliance, add wire between chassis of power unit and chassis (earth) of battery cabinet(s).
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2. For CE compliance, add a ground wire between chassis of power unit and chassis (earth) of battery cabinet(s) as shown in the above diagram. 3. Attach the AC line cord to the receptacle on the back panel of the UPS and then to a properly grounded AC wall receptacle. 4. Connect the battery units power cable to the main unit. Secure the cable with screws (supplied) at each side ange. The battery units power input is not used.
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19
Main
Terminator
Battery Units
RJ Cable
Ground Wire
20
21
22
RJ Connector
Output Receptacles
RJ Connectors
Out In
Mate-n-Lock Connectors
23
24
Terminator
RJ Cable
25
The Rackmount UPS draws cooling air from back to front. If the rack has a door on the front, make sure that there is some clearance between the vents and the rack door.
26
To turn OFF the UPSs output power, press the OFF ( O ) power switch down. The UPS ON/OFF switch can be used as a master ON/OFF switch for the protected equipment. NOTE:This switch controls output power only. The unit will continue to operate the battery charger and control circuits even when front panel switch is in OFF position.
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% LOAD
% BATTERY
SYS. CODE
1 2 3
NOTE:Place the enclosed peel-n-stick label (located on the warranty registration card on the last page of this manual) on or near the UPS for future reference. This label provides a quick reference for interpretation of the system status codes.
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4 ON 3 2 F OF 1
The following table describes the switch settings and their corresponding congurations.
Switches 1 and 2: Units are shipped with the interface preset to Advanced and 9600 to support ONEACs most popular UPS monitoring software accessory kits. Follow the special instructions in the accessory kit, or refer to Appendix A for information on supporting third party interface software. *Switch 3: This switch is only applicable to the 50/60Hz switchable models. Its setting has no affect on the 120V, 60Hz A models.
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Standard
ON400
ON600
ON900
ON1300
ON2000
ON2200
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Features
The ON Series product family was designed for various power environments. Each part number includes a letter. This letter identies the power environment. Please specify the part number and letter when ordering 120 or 208/240V, 60Hz applications=A. Example: ON400A-SN. 230V, 50/60Hz applications=I. Example: ON400I-SN. 120V, 50/60Hz applications (which are 110 120V nominal)=J. Example: ON400J-SN. NOTE:Two models, the ON400 and ON900, are offered for the 120V, 50/60Hz power environment. For information on models operating in power environments below 110V, refer to Appendix B: Operating in Power Environments Below 110V Nominal on page 68.
Features
Full output isolation and power conditioning with Virtual Kelvin Ground output ltering Five-year warranty on power and control systems Two-year warranty on battery enclosure Sinusoidal inverter wave form, load regulated Intelligent battery management system:
Battery condition monitoring and status alerts Low battery indication ONBoost, low line voltage compensation without battery depletion Inverter shutdown control Hot Swap, user replaceable battery enclosure Battery charge indicator
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Features
Agency approvals: UL, cUL, FCC, GS, CE Approved System intelligence and communications:
Basic Interface supports Novell, BANYAN, Lan Server, and Windows NT Advanced RS-232 UPS control language support information required for IETF UPS MIB conformance Auxiliary interface expansion port Programmable switchover thresholds Intelligent runtime estimates Unit identication stored in memory for remote asset management Digital load meter with output overload protection and recovery indication
Options
The ON Series units can be customized to suit your particular computing environment. Special types of receptacles, such as hospital grade and country specic, are available.
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Features
Physical and Electrical Specications Performance Characteristics For All Models (Tables 2 5)
Surge voltage withstand capability: ANSI/IEEE C62.41 Category A&B, 6kV/200 & 500 Amp, 100 kHz Ringwave Surge voltage let-through (max): less than 10V Normal mode (L-N), less than 0.5 V Common mode (N-G) when subjected to 6kV ANSI/IEEE C62.41 Cat. A Normal & common mode clamping response time: instantaneous Transfer time (typical/max): < 3.0 / 3.5 milliseconds ONBoost: boosts output voltage 11% above input voltage if between -21% & -15% of nominal Load power factor range (crest factor): UPS .65 to 1.0 (3) will support loads rated 0.5 to 1.0 (<5) Inverter waveform total harmonic distortion: < 3% THD Sinewave, no load, typical Environmental Considerations: Ambient operation is 10,000 feet (3,000 meters) maximum elevation, 0 95% humidity non-condensing, and 32 104F (0 40C) Batteries: sealed, maintenance-free lead acid with a 3 6 year typical lifetime Recharge time to 60% available capacity: 4 hours per battery cabinet All units have temperature sensitive chargers and provide thermal isolation for battery pack.
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Features
Table 2A. Standard A Unit Specications
ON400 ON600 ON900 ON1300 ON2000
Input connector IEC 320 IEC 320/C20 Output sockets: NEMA 5-15R 4 4 6 8 8 for 120V 120V units include 6-foot detachable input cord with a 5-15P plug, except for the ON2000 which has a 5-20P plug. Other plugs and sockets are available on request.
Power Battery
Maximum Dimensions-inches (cm): (H) (W) (D) Net weight-lbs. (kg.) Shipping weight-lbs. (kg.) Nominal input voltage: On battery output voltage: Maximum capacity (volt-amps) (watts) Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load
7.5 7.5 12 12 12 7.5 (19.1) (19.1) (30.5) (30.5) (30.5) (19.1) 8.5 8.5 8.5 8.5 8.5 8.5 (21.6) (21.6) (21.6) (21.6) (21.6) (21.6) 15.5 18.5 18.5 21 18.5 18.5 (39.4) (47.0) (47.0) (53.3) (47.0) (47.0) 30 (14) 41 (18) 59 (26) 78 (35) 58 (26) 70 (32) 35 (16) 46 (21) 64 (29) 83 (37) 63 (28) 75 (34) 120Vac 60Hz Sinewave 120Vac 400 600 900 1300 1850 280 400 600 900 1300 Two, Two, Four, Two, Four, 12V, 12V, 12V, 6V, 12V, 17AH 4AH 7AH 10AH 17AH 90% 83% 83% 87% 83%
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Features
Table 2I. Standard I and J Unit Specications
ON400 ON600 ON900 ON1300 ON2000
Input connector IEC 320 Output sockets: IEC 320 4 4 4 8 8 female for 230V 230V units include IEC320 M/F detachable output cord(s). Other plugs and sockets are available on request.
Power Battery
Maximum Dimensions-inches (cm): (H) (W) (D) Net weight-lbs. (kg.) Shipping weight-lbs. (kg.) Nominal input voltage: On battery output voltage: Maximum capacity (volt-amps) (watts) Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load
7.5 7.5 12 12 12 7.5 (19.1) (19.1) (30.5) (30.5) (30.5) (19.1) 8.5 8.5 8.5 8.5 8.5 8.5 (21.6) (21.6) (21.6) (21.6) (21.6) (21.6) 15.5 18.5 18.5 21 18.5* 18.5* (39.4) (47.0) (47.0) (53.3) (47.0) (47.0) 33 (15) 44 (20) 64 (29) 88 (40) 60 (27) 70 (32) 38 (17) 50 (23) 69 (31) 92 (41) 66 (31) 75 (34) I models: 230Vac 50/60Hz J models: 120Vac 50/60Hz "I" models: 230Vac "J" models: 120Vac 400 600 900 1300 2000 280 400 600 900 1400 Two, Two, Four, Two, Four, 12V, 12V, 12V, 6V, 12V, 17AH 4AH 7AH 10AH 17AH 90% 83% 83% 87% 83%
* Length of chassis, allow an additional 10 in. (25.40 cm.) at rear of unit to accommodate external battery cable connection.
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Features
Table 3A. Rackmount "A" Unit Specications
ON600 ON900 ON1300 ON2000
Input connector IEC 320/C20 IEC 320/C20 Output sockets: NEMA 5-15R for 120V 6 6 8 8 120V units include 6-foot detachable input cord with a 5-15P plug, except for the ON2000 which has a 5-20P plug. Other plugs and sockets are available on request.
Power Battery
Maximum Dimensions-inches (cm): (H) (W) (D) Net weight-lbs. (kg.) Shipping weight-lbs. (kg.) Height Nominal input voltage: On battery output voltage: Maximum capacity (volts-amps) (watts) Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load
6.9 10.5 10.5 10.5 (17.5) (26.7) (26.7) (26.7) 19 19 19 19 (48.3) (48.3) (48.3) (48.3) 15 15 15* 9* (38.1) (38.1) (38.1) (22.9) 65 (30) 92 (41) 66 (30) 76 (35) 69 (31) 101 (46) 72 (33) 82 (37) 4U 6U 6U 6U 120Vac 60Hz Sinewave 120Vac 900 1300 1850 600 900 1300 Two, Four, 6V, Four, 12V, 12V, 10AH 17AH 17AH 83% 87% 83%
* Length of chassis, allow an additional 10 in. (25.40 cm.) at rear of unit to accommodate external battery cable connection.
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Features
Table 3I. Rackmount "I" Unit Specications
ON600 ON900 ON1300 ON2000
Input connector IEC320 Output sockets: IEC 320 female for 4 4 8 8 230V 230V units include IEC320 M/F detachable output cord(s). Other plugs and sockets are available on request.
Power Battery
Maximum Dimensions-inches (cm): (H) (W) (D) Net weight-lbs. (kg.) Shipping weight-lbs. (kg.) Height Nominal input voltage: On battery output voltage: Maximum capacity (volts-amps) (watts) Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load
6.9 10.5 10.5 10.5 (17.5) (26.7) (26.7) (26.7) 19 19 19 19 (48.3) (48.3) (48.3) (48.3) 15 15 15* 9* (38.1) (38.1) (38.1) (22.9) 68 (31) 101 (45) 66 (30) 76 (35) 73 (33) 108 (49) 72 (33) 82 (37) 4U 6U 6U 6U 230Vac 50/60Hz Sinewave 230Vac 900 1300 2000 600 900 1400 Two, Four, 6V, Four, 12V, 12V, 10AH 17AH 17AH 83% 87% 83%
* Length of chassis, allow an additional 10 in. (25.40 cm.) at rear of unit to accommodate external battery cable connection.
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Features
Table 4A. Standard "A" Unit Extended Runtime Specications
External Battery ON2000 ON2200 Cabinet for All Units
ON600
ON900
Input connector Output sockets: NEMA 5-15R for 120V: NEMA 5-20R for 115V: NEMA L6-30R for 230V: 120V units include 6-foot detachable input cord with: Maximum Dimensions-inches (cm): (H) (W) (D) Net weight-lbs. (kg.) Shipping weight-lbs. (kg.) Nominal input voltage
IEC 320 4 6 -
IEC 320/C20 8 5-20P Plug 12 (30.5) 8.5 (21.6) 18.5* (47.0) 58 (26) 63 (28) 4 2 L6-30P Plug 12 (30.5) 8.5 (21.6) 21.5* (54.6) 77 (35) 82 (37)
208Vac or
5-15P Plug 7.5 (19.1) 8.5 (21.6) 18.5* (47.0) 30 (14) 35 (16) 12 (30.5) 8.5 (21.6) 18.5* (47.0) 45 (20) 50 (23)
120Vac 60Hz
220x 240Vac
Sinewave:
Sinewave 120Vac
600 400
900 600
1850 1300
Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load 83% 83% 83% 88%
* Length of chassis, allow an additional 10 in. (25.40 cm.) at rear of unit to accommodate external battery cable connection. x See page 17 for details on input and output voltages under various conditions.
38
Features
Table 4I. Standard "I" Unit Extended Runtime Specications
External Battery ON2000 Cabinet for All Units
ON600
ON900
Input connector IEC 320 Output sockets: IEC 320 female for 230V 4 8 8 230V units include IEC320 M/F detachable output cord(s). Other plugs and sockets are available on request. Maximum Dimensions-inches (cm)): (H) 7.5 12 12 7.5 (19.1) (30.5) (30.5) (19.1) (W) 8.5 8.5 8.5 8.5 (21.6) (21.6) (21.6) (21.6) (D) 18.5* 18.5* 18.5* 18.5* (47.0) (47.0) (47.0) (47.0) Net weight-lbs. (kg.) 34 (16) 50 (23) 61 (27) 70 (32) Shipping weight-lbs. (kg.) 39 (17) 55 (26) 66 (29) 75 (34) Nominal input voltage: 230Vac 50/60Hz On battery output voltage: Sinewave 120VAC/230Vac Maximum capacity for 230V 600 900 2000 (volt-amps, watts) 400 600 1400 Sealed, maintenance-free Four, Batteries: lead acid, 36 yr. typical 12V, life 17AH Efciency (%) on utility, 100% load 83% 83% 83% * Length of chassis, allow an additional 10 in. (25.40 cm.) at rear of unit to accommodate external battery cable connection.
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Features
Table 5A. Wall Mount "A" Unit Extended Runtime Specications
External Battery Cabinet for All Units
ON400
ON600
Input connector IEC320 Output sockets: NEMA 5-15R for 120V 4 4 120V units include 6-foot detachable input cord with a 5-15P plug. Maximum Dimensions-inches (cm): (H) 15 15 (38.1) (38.1) (W) 8.5 8.5 (21.6) (21.6) (D) 9 9 (22.9) (22.9) Net weight-lbs. (kg.) 25 (11) 29 (13) Shipping weight-lbs. (kg.) 30 (14) 34 (15) Nominal input voltage 120Vac 60Hz On battery output voltage Sinewave 120Vac Maximum capacity (volt-amps): 400 600 (watts): 280 400 Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life Efciency (%) on utility, 100% load 90% 83%
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Features
Table 5I. Wall Mount "I" Unit Extended Runtime Specications
External Battery Cabinet for All Units
ON400
ON600
Input connector IEC 320 female Output sockets: IEC 320 female 4 4 230V units include IEC 320 M/F detachable output cord(s). Other plugs and sockets are available on request. Maximum Dimensions-inches (cm): (H) 15 15 7.5 (38.1) (38.1) (19.1) (W) 8.5 8.5 8.5 (21.6) (21.6) (21.6) (D) 9 9 9 (22.9) (22.9) (22.9) Net weight-lbs. (kg.) 28 (13) 33 (15) 35 (16) Shipping weight-lbs. (kg.) 33 (15) 38 (17) 40 (18) Nominal input voltage 230Vac 50/60Hz On battery output voltage Sinewave 230Vac Maximum capacity (volt-amps): 400 600 (watts): 280 400 Two, Batteries: Sealed, maintenance-free lead acid, 36 yr. typical life 12V, 17AH Efciency (%) on utility, 100% load 90% 83%
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Features
Runtime Estimates
Table 6. Standard and Rackmount Unit Runtimes
Percent of Capacity ON400 ON600 ON900 ON1300 ON2000 (A) ON2000 (I)
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics. Your actual runtime may be different.
10 20 30 40 50 60 70 80 90 100
1:33 0:43 0:27 0:19 0:15 0:12 0:10 0:09 0:08 0:07
1:45 0:52 0:34 0:25 0:20 0:17 0:14 0:13 0:11 0:10
1:59 0:58 0:37 0:27 0:21 0:17 0:14 0:12 0:10 0:09
2:32 1:11 0:45 0:33 0:25 0:20 0:17 0:14 0:12 0:11
3:00 1:36 1:05 0:49 0:39 0:32 0:27 0:23 0:20 0:17
2:48 1:29 1:00 0:45 0:36 0:29 0:24 0:21 0:18 0:15
NOTE:Runtimes in the above chart are based on tests using 0.65 PF switched mode power supply.
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Features
Table 7. ON600 Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode power supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
15 6:16 20 5:15 30 3:50 40 2:55 50 2:18 60 1:52 70 1:34 80 1:21 90 1:11 100 1:04
11:48 10:06 -
7:39 11:54 6:01 4:54 4:07 3:33 3:08 2:48 2:34 9:24 -
7:40 10:52 6:27 5:33 4:54 4:23 3:60 9:07 7:51 6:53 6:10 5:36 9:53 8:39 7:43 6:58 9:24 8:28 -
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Features
Table 8. ON900 Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode power supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
10 6:16 20 3:50 30 2:34 40 1:52 50 1:27 60 1:11 70 1:01 80 0:53 90 0:47 100 0:42
11:48 7:39 11:54 5:24 4:07 3:19 2:48 2:27 2:12 2:01 1:51 8:27 6:27 5:12 4:23 3:50 3:25 3:07 2:51 9:07 7:20 6:10 5:21 4:47 4:20 3:59 9:14 7:43 6:39 5:53 5:17 4:47 9:24 8:05 7:06 6:20 5:43 8:32 7:39 6:55 9:07 8:16 -
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Features
Table 9A. ON2000 A Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode power supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
10 3:44 20 1:49 30 1:09 40 0:51 50 0:41 60 0:34 70 0:27 80 0:22 90 0:18 100 0:16
7:29 11:39 16:30 4:00 2:44 2:10 1:49 1:32 1:16 1:02 0:49 0:41 6:17 4:17 3:21 2:47 2:21 1:56 1:34 1:16 1:03 8:53 6:00 4:40 3:53 3:18 2:47 2:19 1:56 1:39 7:31 5:44 4:40 3:52 3:12 2:37 2:09 1:52 9:09 6:55 5:34 4:33 3:42 2:66 2:28 2:09 8:19 6:44 5:32 4:32 3:40 3:02 2:39 8:04 6:42 5:33 4:34 3:48 3:20 -
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Features
Table 9I. ON2000 I Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode power supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
10 3:29 20 1:40 30 1:00 40 0:48 50 0:38 60 0:30 70 0:24 80 0:19 90 0:17 100 0:17
7:02 10:57 3:43 1:54 2:02 1:42 1:24 1:08 0:53 0:43 0:37 5:49 3:60 3:09 2:36 2:08 1:43 1:21 1:06 0:59
8:14 5:36 4:23 3:38 3:03 2:31 2:03 1:43 1:34 6:58 5:21 4:20 3:32 2:51 2:18 1:55 1:47 8:28 6:25 5:07 4:07 3:17 2:38 2:13 2:06 7:44 6:13 5:02 4:01 3:14 2:44 2:37 9:13 7:28 6:07 4:58 4:02 3:26 3:15 -
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Features
Table 9. ON2200 Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
10 3:10 20 1:30 30 0:58 40 0:43 50 0:34 60 0:27 70 0:21 80 0:17 90 0:17 100 0:13
6:29 10:08 3:23 2:22 1:53 1:33 1:14 0:57 0:44 0:38 0:28 5:19 3:41 2:54 2:22 1:53 1:27 1:08 1:00 0:45
7:30 5:09 4:03 3:20 2:43 2:11 1:46 1:34 1:16 9:26 6:22 4:54 3:55 3:07 2:27 1:59 1:47 1:26 7:43 5:51 4:36 3:36 2:48 2:17 2:06 1:41 9:15 7:04 5:36 4:24 3:26 2:48 2:36 2:00 6:46 5:24 4:17 3:31 3:15 2:40 -
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Features
Table 10. ON400 Wall Mount Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
10 5:58 20 3:48 30 2:51 40 2:16 50 1:53 60 1:36 70 1:22 80 1:12 90 1:03 100 0:55
12:33
7:54 11:42 5:53 4:43 3:56 3:21 2:54 2:33 2:15 2:00 8:52 -
8:25 10:24 7:14 6:20 5:36 5:00 4:29 8:55 7:47 6:52 6:01 5:29 9:30 8:20 7:22 6:33 8:52 7:54 9:05 -
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Features
Table 11. ON600 Wall Mount Extended Runtime Unit Runtimes
Number of Battery Enclosures Percent of Capacity 1 2 3 4 5 6 7 8
Runtimes are expressed in hours:minutes. Typical runtimes based on fully charged, new batteries operating under typical load conditions. Times estimated assuming a switch mode supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site specic UPS usage patterns and load characteristics.
15 3:30 20 2:51 30 2:04 40 1:36 50 1:17 60 1:03 70 0:52 80 0:43 90 0:36 100 0:29
7:16 10:49 5:53 4:17 3:21 2:43 2:15 1:54 1:37 1:23 1:11 8:52 12:25 15:24 19:25 23:29 27:06 6:34 5:13 4:18 3:38 3:06 2:41 2:21 2:03 9:09 11:19 7:14 5:57 5:00 4:16 3:41 3:12 2:47 8:55 7:18 6:07 5:12 4:28 3:52 3:22 10:59 13:12 15:08 8:53 7:22 6:11 5:15 4:29 3:50 10:41 8:52 7:28 6:22 5:27 4:42 10:10 8:36 7:20 6:19 5:28
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Features
Interface Specications
Pin # 1 2 3 5 7 8 10 11 18 20 25 Signal Low battery normally open Rx Tx Line fail RS-232 static levels Signal ground Low battery RS-232 static levels Line fail normally open Common for simulated relay closures Line fail normally closed Shutdown (to UPS) Low Battery normally closed
For the RS-232 advanced interface port, pins 2 and 3 are receive and transmit, respectively, and pin 7 is the signal ground. Pins 5 and 8 are RS-232 static levels (typically +/-12V DC) indicate a not true condition (e.g., line fail = -12 indicates that the line has not failed). +12V DC indicates a true condition (e.g., line fail = +12 indicates that the line has failed). Pins 1, 10, 18, and 25 (simulated relay closures) are open collector transistor outputs which must be pulled up to a common reference supply no greater than +40V DC (See Accessories on page 53 for Isolated Contacts Interface Card). The transistors are NPN type 2N2222A capable of a maximum noninductive load of 25mA DC. Pin 11 is the common for all of the relay closure pins and is connected to the UPS chassis ground. Pin 20 is used to shut down the UPS when it is operating on battery. A positive signal (3 to 24V DC) with respect to pin 7 shuts down the UPS. A signal at or below ground allows the UPS to keep running. The shell of the interface connector is connected to the UPS chassis ground.
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Accessories
Accessories
UPS Monitoring Interfaces
ONEAC UPS monitoring interfaces are powerful network management tools. They enhance systems fault tolerance by providing automatic shutdown and restart, and allow network managers to access vital power and UPS status information. Basic interfacing provides signals to shutdown Lan Manager, Lan Server, and Windows NT environments.
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Accessories
MopUPS for UNIX
MopUPS for UNIX provides automatic system shutdown and status code messaging capability in UNIX environments, including SCO, UnixWare, Sun Solaris, IBM-AIX, HP-UX, NCR, SGI, Digital UNIX, and Motorola System V/88.
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Accessories
ONEPLUS Multi-Server Y Cable Accessory
ONEPlus Y cable accessory kit allows the sharing of communications from a single ON UPS, to initiate unattended system shutdown sequences on two or more servers when AC power fails and the servers are operating from UPS battery power.
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Accessories
Installing and Removing Accessory Interface Cards
To install an optional interface card in an ON Series UPS: 1. Shut down all UPS-powered systems. Turn the UPS OFF and unplug it. 2. Identify the interface port on the back panel of the UPS. Remove the plate if the UPS does not have an interface card. Set the two screws aside. The plate will not be used. NOTE:This port may already have an interface card in it. If so, carefully remove it to make room for the new interface card. 3. Carefully slide the interface card into the UPS guide rails. Reinstall the plate screws.
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Battery Considerations
4. Refer to specic instructions provided in the Accessory Kit. 5. Plug the UPS in and turn it ON. NOTE:All ONEAC interfaces are designed to connect to signaling systems which comply with National Electrical Code Class 2 limits.
Battery Considerations
The UPS must be adequately cooled to prevent system overheating and enhance battery life. The ON Series UPSs must be installed with a minimum 2 in. (50 mm) clearance on all sides. Do not place other equipment or supplies on top of the UPS. To preserve the performance and warranty of your ON Series UPS, use only original equipment replacement batteries. ATTENTION:The batteries in this UPS are recyclable. Dispose of the batteries properly.
Battery Maintenance
Customer maintenance of the ON Series UPS is limited to battery enclosure replacement. Contact ONEACs Technical Support Department (refer to page 1, Technical Support) with any other servicing needs. The UPS uses sealed, leak-proof, lead-acid batteries that do not emit corrosive gasses.
To ensure optimal performance and battery life, ONEAC selects premium quality batteries and tunes the UPS battery charger and test circuits to the characteristics of these batteries. With safety in mind, ONEAC uses patented, insulated battery enclosure assemblies to ensure safe handling and installation. Original equipment replacement batteries may be ordered directly from ONEAC at (800) 327-8801 (extension 3), email: ts@oneac.com, in Europe, at +44 (0) 1235 534721, or from your local authorized representative or reseller.
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Battery Considerations
Battery Replacement
Battery replacement is a safe procedure that is isolated from electrical hazards. You can leave the UPS and attached loads powered on during the procedure. If the unit is on, it will beep when the battery is disconnected and the front panel will display c2. Remove the old battery pack by pulling it away from the UPS.
Installing Battery Pack in Standard, Rack Mount and Wall Mount Units
To replace a battery pack in a Standard UPS, remove the front cover of the unit by pushing down on the front panel approximately 1/8 in. (3 mm) and tilting the top away from the unit. Squeeze and unlatch the wire retainer from the upper casing. Squeeze both sides of the plug to unplug the battery enclosure(s). Insert the new battery pack into the UPS with the molded cover facing into the unit. Rest the wires over the top of the battery with the plug kept toward the front. Once the battery pack is in place, insert the plug and attach the wire retainer and front cover.
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Battery Considerations
Rackmount Units
To replace the battery pack in a Rackmount Unit, remove the battery cover by pushing down on the indented latch approximately 1/8 in. (3 mm). Tilt the cover away from the front panel. Squeeze and unlatch the wire retainer from the casing. Squeeze both sides of the plug to unplug the battery pack(s). Insert the new battery pack into the UPS with the molded cover toward the front. Once the battery pack is in place, insert the plug and attach the wire retainer and front cover.
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Battery Considerations
Wall Mount Units
Cover
To replace the battery pack in the Wall Mount battery enclosure, remove the front cover of the unit by pushing down on the front panel approximately 1/8 in. (3 mm) and tilting the top away from the unit. Remove the screw from the inside cover and remove the inside cover by lifting it away from the UPS. Squeeze both sides of the plug to unplug the battery pack. Insert the new battery pack into the UPS with the molded cover at the top. Rest the wires at the front and to the left of the battery. Once the battery pack is in place, insert the plug and ret the inside cover with the screw. Attach the front cover.
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Battery Considerations
Replacing External Battery Cabinets
ON2000 and Extended Runtime versions of the ON600, ON900, ON2000, and ON2200 use batteries housed in a separate enclosure. The UPS power module and battery module(s) are shipped separately. The batteries inside the Extended Runtime enclosures are not user-replaceable. The entire battery enclosure must be replaced or the enclosure may be returned to ONEAC for battery replacement. For details, refer to Connecting Multiple Battery Enclosures on page 19. ATTENTION:Place the Main Power Unit on the top or to the side of the stackable conguration.
Extended Runtime Unit Model Shown: ON900XA-SN Main Battery Power Cable
Terminator
Battery Units
RJ Cable
Ground
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Battery Considerations
Battery Disposal
UPS batteries contain toxic and acidic materials. Disposal method must adhere to local/national recycling laws. Dispose of the battery in one of three ways: 1. Return batteries prepaid to ONEAC for proper recycling. Contact ONEAC Technical Support Department (847) 816-6000, (call toll free, (800) 327-8801), for a Return Material Authorization (RMA) number. In Europe, contact ONEAC Technical Support at +44 (0) 1235 534721. Mark the RMA number on the packing slip and shipping carton. 2. Phone ONEAC Corporation for the number of a local battery collection site (US only). 3. Make arrangements with a local auto shop that collects automotive batteries for reprocessing. CAUTION:DO NOT dispose of batteries in a re. The battery may explode. Do not open or mutilate the battery or battery enclosure. Released electrolyte is harmful to the skin and eyes and is toxic.
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Troubleshooting
Troubleshooting
Three display lights aid in digital display interpretation. % LOAD (top) indicates the UPS load. % BATTERY (middle) indicates the percentage of battery charge available while in the battery backup mode. SYS. CODE (bottom) is a message to the user.
When all equipment is connected and the UPS is on, the digital display should read 99 or less. If it displays c8 the UPS is overloaded. Remove some of the equipment or purchase a higher capacity UPS. If there is no display, ensure that the circuit breaker located on the rear panel is pushed in. Refer to page 10, Input Protector, for more information on resetting and troubleshooting the circuit breaker.
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Troubleshooting
Technical Support
ONEAC offers 24-hour technical support. If you have questions or problems regarding your ON Series UPS: 1. Refer to the troubleshooting table on page 63 and page 65 for corrective or recommended action. 2. If you are unable to troubleshoot the problem, contact ONEACs Technical Support Department. Refer to page 1, Technical Support, for the correct telephone number in your area. Our Technical Support Department will ask you to describe the problem. We will help solve the problem over the telephone or issue a Return Material Authorization (RMA) number along with instructions on how to return the UPS. NOTE:You will need to supply the service representative with the UPS part number and serial number. You can access these numbers in two places on your UPS: On the back panel of the unit on a label located near the receptacles, and behind the front battery cover. Always check with our Technical Support Department before attempting to repair or return any ONEAC product.
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Troubleshooting
Table 12. System Status Codes
System status codes are displayed for two seconds, alternating with normal % LOAD or % BATTERY displays. If multiple alarm conditions exist, the system status code display cycles through all active alarm condition codes before returning to % LOAD or % BATTERY When your UPS is on inverter it sounds a tone every 60 seconds. When your UPS reaches low battery, a continuous tone is sounded.
System Status Codes c0 c1
Description
Corrective Action
Battery test in progress. (no sound) Rear panel input circuit breaker open. (tone sounds every 60 seconds) Battery disconnected. Or battery fuse blown. (tone sounds every 60 seconds) Over temperature, unit is too hot. (continuous tone) AC line returned, battery charging. (no sound) Backup time is signicantly degraded.(tone sounds hourly) Battery failure detected. Replace battery! (tone sounds every 60 seconds) On inverter due to sustained overvoltage.(tone sounds every 60 seconds) Output overload Inverter disabled. (tone sounds every 60 seconds) Output will shut down due to severe overload. (continuous tone until output off)
None required. Reset breaker on back panel. Check battery is plugged in, if still c2 call the ONEAC Technical Support Department. Provide adequate ventilation. Normal, allow battery to charge (4 12 hours). Contact ONEACs Technical Support Department to order a replacement battery. Contact ONEACs Technical Support Department to order a replacement battery. Contact your building facilities manager. Unplug devices until unit is loaded to 99 percent or less. Reduce load, turn the unit OFF, then ON to reset.
c2
c3 c4
c5
c6
c7
c8
c9
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Troubleshooting
NOTE:The tone can be controlled through the Serial Port. Select On, Off, or Mute.
Description
Corrective Action
u0
Manual restart as requested by the user (no sound). Internal charger fuse blown (tone sounds every 60 seconds). System restart is pending (no sound). System is counting a WAKEUP delay (no sound). System is counting a SHUTDOWN delay. (no sound). Back feed relay failure detected (no sound). No output (no sound).
Turn front panel switch OFF then ON, or issue proper reset command to interface port. Call ONEACs Technical Support Department. Wait for user congured delay to expire or turn the front panel switch OFF then ON to reset. Wait for delay to expire or turn the front panel switch OFF then ON to reset. Normal but may be stopped using control language or turn the front panel power switch OFF then ON to reset. Possible system fault. Contact ONEACs Technical Support Department. Plug in terminator or check RJ cables on the battery cabinet(s). (See page 18.)
u1
u2
u3
u4
u5 []
NOTE:The tone can be controlled through the Serial Port. Select On, Off, or Mute.
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Troubleshooting
Table 13. Troubleshooting Guide
Problem Recommended Action The wall outlet may not have power available. The UPS will not start unless it is plugged into a working electrical outlet. Make sure the outlet has power and the terminator is in place on extended battery cabinet. Check the System Status Code on the digital display. Refer to the chart on page 63. May be a normal indication of AC line failure if front panel display indicates normal. Check the System Status Code on the digital display. Refer to the chart on page 63. Check the DIP switch settings on the rear panel of the UPS. Make sure they match the software requirements. Contact ONEACs Technical Support Department.
The UPS works, but the shutdown/ monitoring software is not working. None of the above, but things are still not right.
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Warranty
Warranty
Units
ONEAC products are warranted free from defects in materials and workmanship for ve years. This warranty is limited to repairing or replacing, at ONEACs option, any defective component, circuit board, or module contained within the product only when it is returned with an ONEAC Return Material Authorization (RMA) number to ONEAC or to an ONEAC-designated repair facility. In all cases, the customer is responsible for shipping charges to and from ONEAC or the ONEAC-designated repair facility. Certain modules or peripherals included with the product but not manufactured by ONEAC, including but not limited to batteries or battery enclosures, are warranted for two years or the extent of the manufacturers warranty, whichever is longer. This limited warranty does not cover any losses or damage resulting from shipment to or from the customer, or from improper installation, inappropriate environment, abuse, modications, adjustments, or unauthorized repair. For full details of the warranty, see ONEAC Warranty, Policy and Procedures (part number 955-053).
Batteries
Limitations of Warranty
Exclusive Remedies
Except as set forth herein and except as to title, there are no warranties, express or implied, or any afrmations of fact or promises by ONEAC for the products, their merchantability, or tness for any particular purpose. In no event shall ONEAC be liable for lost prots, goodwill, or any other special or consequential damages. To return an uninterruptible power supply (UPS), contact ONEAC for a Return Material Authorization (RMA) number. This number must be marked on the shipping carton and packing slip of the unit returned. The customer is responsible for repair charges for damages incurred in shipment that result from inadequate or improper packing of the product.
ON Series User Instruction Manual
Return Procedure
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