ASSIGNMENT NICMAR / CODE OFFICE

1. Course No.

PGPM 14

2. Course Title

Human Resource Management in Construction

3. Assignment No 4. Date of Dispatch 5. Last date of receipt of Assignment at CODE office

Submitted By : Reg No Course : : PGPPM

ASSIGNMENT

You are a Project Manager on a site where work for 3 k.m, Long Tunnel has been undertaken. The site is remote and takes about 2 days travel to nearest town. Supervisors, Technicians & skilled workers are engaged in dangerous / hazardous work. Absenteeism due to sickness, quarrels, drinking are adding to less output of work and chances of accident on site are increasing. Management has urged to do something so that time target can be achieved. Discuss how will you tackle the problem and increase the output of the work.

SOLUTION
Main Problem:
1. 2. 3. 4. 5. Absenteeism due to sickness Absenteeism due to quarrels, drinking Chances of accident are increasing Less output at the site Decreasing of interpersonal relation between the workers

Reasons of Various Problems:

1. 2. 3. 4. 5. 6. 7. 8. 9. Lack of Medical facilities Lack of safety in site Lack of Man power Management and Planning Un-Hygienic surroundings and site conditions Lack of Proper Accommodation and Hygienic food arrangements Availability of alcohol Lack of proper drinking Water Facilities The interpersonal relations between the workers are decreasing Lack of motivation in Labour

Needs and their fulfilment on site:

1. Providing hygienic food facility at site. 2. Providing purified water to all employees and workers to reduce the sickness caused by the bacteria. 3. Good Medication with a doctor to be available at site. In case of emergency or accidents first aid to be provided. 4. Safety measures to be followed at site. 5. Emergency travel arrangement to be available at site. 6. Developing the hygiene conditions on the site 7. Providing the recreation facilities like games etc. 8. Good accommodation to be provided at the site. In order to take good rest after finishing their work, so as to start freshly next day. 9. Communication systems to be provided like wireless etc.

Basic Needs:
The human is a self-oriented animal which need some basic thing which are essential for living like house, food, enjoyment, personal satisfaction. After fulfil of these basic need he thinks about feels of family & social relations, status in the society, pride, recognition, growth, opportunity and achievements, work to earn thing for comfort. Without fulfil of these need the human can be frustrated and he will not able to work efficiently and due to that his morale and concentration on the work decreases.

Social Needs:
The human is social animal which live in group. In that group there are different types of the persons and he has an relationship with the persons which are near to him(Family) and having the common interest. That group of thee people called the society. The human need socially interaction between the peoples, communication, sharing of the feeling, and recognition in the society. He wants to enjoy and share his personal fling with the people of the society. Without these he found himself alone and the work goes hampered. If he does get any personal relation with the people of his common interest the interpersonal relationship tends to decrease and quarrelling start between, Whisch is not good at work site and it effect the work condition of the site which could be more dangerous with adding to the work at dangerous and hazardous site.

Suggested methods for hygiene factors and motivational factors:

Stimulate the work site

The work site should be properly stimulated and the hygiene condition should be developed at the site so that the persons at the site could get a better environment for the work. The work place should be safe so that during the work, workers should not get injured. The housing arrangement and good food facilities and availability of basic amenities could improve the working efficiency of the workers. Also providing a go medical facility can reduce the cases of the sickness of the workers helping in the reducing the absenteeism and the required team members for the work will be available. Work place should be maintained neatly, Should not throw waste like balance food after consuming etc.

Interpersonal relations to be developed

By training and organizing other events and competition, the interpersonal relationship can develop between the workers. This can help in improving team work, by that the output will increase than the output by the individual. This can also help in developing a helpful environment for the workers. By creating open communication between the workers can help in strengthening the interpersonal relationship between the workers.

Fulfilling Social needs of the persons

The persons should be allowed who can get their family to the site. They should be accommodated separately. So they wont take leave the work place and the work will not get affected, Because once the worker leaves the work place there will not be any guarantee that he will come back. The persons who are not able to take their family to site, due to that they are not in contact with them. He always thinks about them and the concentration on the work will not be continued. To fulfil these requirements of his attachment with the family and for social responsibility they should be provided with some type of communication to them.

Developing interpersonal relationship

By training and organizing other events and competition, the interpersonal relationship can develop between the workers. This can help in improving team work, by that the output will increase that the output by individual. This can also in developing a helpful environment for the workers. By creating open communication between the workers can help in strengthening the interpersonal relationship between the workers.

Financial Reward
Many people work to provide housing, food, clothing and entertainment for themselves and their families. Works allows people to live. Some workers will dedicate greater time and effort for the opportunity to increase their pay through raises, bonuses or promotions. Others may be happy to accept a less competitive pay package in exchange for doing work that they enjoy. Benefits like health care and retirement packages can also fit in this category. The cost of having these benefits outside of a work context can be prohibitive. Maintaining these benefits motivates many employees to stay with a business and do well in the organization.

Cultivating strong skills in delegation

Delegation includes conveying responsibility and authority to supervisors and workers so they can carry out certain tasks. However, leave it up to the workers and supervisors to decide how they will carry out the tasks. Skills in delegation can free up a great deal of time for managers and higher management. It also allow them to take strong role in job, which usually means more fulfilment and motivation in their job, as well.

Senior management support & management assistance in problem solving

The continuous support by the management and assistance to the workers time to time increase the morale of the persons involved in the work at the site. If any problem arises at the site which is beyond the authority of the supervisors the management could take decision can solve the problem within time. They think that if anything happens the management can take care of them and the problem could solve within the time effectively. Also if there any grievance between the supervisory and workers level this could solve by the management so that the working environment could be develop in an efficient work place. The management can recognize and appraise their work of the god performance, this help in increase the morale of the workers and faith in the organization.

Personal Satisfaction
One of the first pieces of job advice most people hear is to do something that you love. Workers that enjoy their jobs look forward to going to work, stay engaged during the day and show dedication to the business. Not everyone has the opportunity to be involved with a business that is an absolute passion, but a business owner can provide a supportive workplace where employees feel valued and rewarded. This kind of positive working environment fosters job loyalty and keeps employees happy and motivated.

Recognition
Many employees work in relative anonymity. Recognizing employees for accomplishments such as finishing a major project, service can be an important motivating factor. Set concrete goals for workers to strive for and offer rewards for reaching them. This could be in the form of a good parking place for the month, a certificate, a bonus, . Some businesses conduct meetings where employees are recognized for good work in front of their peers. This can help motivate all the workers to strive for success.

Appreciation
Different from recognition, appreciation does not have to be public and widespread, but it does need to be individual and thoughtful.

Opportunity
Some people are driven by the opportunity for advancement, and any indication that it is not possible will kill their productivity.

Recommendations to the management

Motivating employees so that they feel secure on the job is not easy, especially since a project has a finite lifetime. Also if a project is at such place where the basic amenities are not available to live it become the more difficult to motivate the employee to work at those site. Since the project manager or management cannot motivate by promising material gains, they must appeal to each persons pride. The project manager should take care and give personal assistance to the supervisors, technicians, workers and the persons whose are working under him for achieving the target. There are several ways for motivating project personnel. Some effective ways include are followings

Adopt a positive attitude

The management should adopt positive attitude towards the supervisors, technicians and workers to complete the work on the time. The management shouldnt criticize the works for their less output at the work place due to some unfavorable conditions at the work place. The management should always motivate them for the better work performance. The management shouldnt make promises that cannot be kept. The management should give each person the attention which he requires.

Professionally stimulating work environment

The work conditions on the site are not so good and there is a lack of basic facilities and amenities. The management should arrange the basic requirement of the persons at the site like housing, food, recreation centre, games. Also management should make work site be safe so that anyone can work without fear and give his best output. The management should provide a good medical facility and the travel arrangement in the case of emergency.

Letting the people know why they are, where they are
The people are engaged at work should know that they are there because they know that how to do that work. How much they are important for the work and for the organization. They should know that where they are and why, because this make them feel them important for the organization. Making the individual feel that they belong where they are, Let the people know that how their efforts fit into the big picture of the project and how this project will benefits their future growth and career development. Employee soften feel strong fulfillment from realizing that they are actually making a difference. This realization often requires clear communication about organizational goal, employee progress towards those goal and celebration when the goal are met.

Job Enrichment
The job enrichment is concerned with designing jobs that provide opportunities for the achievement, recognition, growth, responsibility, a greater variety of work content; requires a higher level of knowledge and skills, give workers more autonomy and responsibility in terms of planning, direction and controlling their work and provide the opportunity for personal growth and meaningful work experience. The workers job may be enriched by:-Giving workers more latitude in deciding about such things as work methods, sequence and pace or by letting them make decision.-Encouraging the participation of subordinate and interaction between workers.-Giving workers a feeling of personal responsibility to their tasks.-Giving feedback on job performance.

Placement of the persons in right positions

The every people have some level of knowledge and experience. Anybody cannot fit into every work. The efficiency can be maximum if right people in right place in right numbers. The people at any level should have proper knowledge for that position and properly trained. By giving proper training to the persons at work place it could increase the work progress. This will also help in further growth of the persons. The persons placed at various positions should follow the hierarchy of the management. They should be follow the instruction given by the higher person also the higher person should consider the ideas of the lower persons.

Appraisal & Rewards

The project has a very limited time and is of very specific in the nature. A critical lesson for supervisors is to learn to focus on employee behaviors, not on employee personalities. At time to time persons on the work gives their best performance. For these best performances the rewards should be given to the workers. This will encourage other workers for giving their best performance. This could be in the form of extra wages or appraisal. There wards should be justified so that it should not harm the others performance. Performance in the workplace should be based on behaviors toward goals, not on popularity of employees. You can get in a great deal of trouble (legally, morally and interpersonally) for focusing only on how you feel about your employees rather than on what you're seeing with your eyeballs.

Make of list of three to five things that motivate each of your employees
Fill out the list yourself for each of your employees and then have each of your employees fill out the list for themselves. Compare your answers to theirs. Recognize the differences between your impression of what you think is important to them and what they think is important to them. Then meet with each of your employees to discuss what they think are the most important motivational factors to them. Lastly, take some time alone to write down how you will modify your approaches with each employee to ensure their motivational factors are being met. Work with each employee to ensure their motivational factors are taken into consideration in your reward systems For example, their jobs might be redesigned to be more fulfilling. You might find more means to provide recognition, if that is important to them. You might develop a personnel policy that rewards employees with more family time, etc.

Cultivate strong skills in delegation

Delegation includes conveying responsibility and authority to your employees so they can carry out certain tasks. However, you leave it up to your employees to decide how they will carry out the tasks. Skills in delegation can free up a great deal of time for managers and supervisors. It also allows employees to take a stronger role in their jobs, which usually means more fulfillment and motivation in their jobs, as well.

Have one-on-one meetings with each employee

Employees are motivated more by your care and concern for them than by your attention to them. Get to know your employees, their families, their favorite foods, names of their children, etc. This can sound manipulative --and it will be if not done sincerely. However, even if you sincerely want to get to know each of your employees, it may not happen unless you intentionally set aside time to be with each of them.

Reward it soon after you see it

This helps to reinforce the notion that you highly prefer the behaviors that you're currently seeing from your employees. Often, the shorter the time between an employee's action and your reward for the action, the clearer it is to the employee that you highly prefer that action.

Implement at least the basic principles of performance management

Good performance management includes identifying goals, measures to indicate if the goals are being met or not, ongoing attention and feedback about measures toward the goals, and corrective actions to redirect activities back toward achieving the goals when necessary. Performance management can focus on organizations, groups, processes in the organization and employees.

Establish goals that are SMARTER

SMARTER goals are: specific, measurable, acceptable, realistic, timely, extending of capabilities and rewarding to those involved.

Clearly convey how employee results contribute too organizational results

Employees often feel strong fulfilment from realizing that they're actually making a difference. This realization often requires clear communication about organizational goals, employee progress toward those goals and celebration when the goals are met.

Celebrate achievements
This critical step is often forgotten. New managers and supervisors are often focused on a getting "a lot done". This usually means identifying and solving problems. Experienced managers come to understand that acknowledging and celebrating a solution to a problem can be every bit as important as the solution itself. Without on-going acknowledgement of success, employees become frustrated, sceptical and even cynical about efforts in the organization.