Company Profile

7/4/2012 1

OVERVIEW
Provident Estate has been practicing real estate since 2008. The company was the brainchild of Loai Al Fakir and Gabor Szalay. During this time, property representation was weak within the U.A.E. and required creative solutions to survive during the downturn. Provident Estate focused on highly advanced marketing tools to enhance the experience to the Buyer and to win the confidence of Sellers. Provident Estate takes pride in bringing professional attitude, dedicated staff and cutting edge marketing tools to provide exceptional service to their clients. Provident Estate has one of the largest active data base; properties at competitive market prices attracting both buyers and sellers to our fair representation policies. Currently, Provident Estate takes pride in winning exclusive listings. We are focused in providing sound and honest advice for real estate investments, and end-to-end solutions to clients real estate needs. Today, Provident is lauded amongst top 5 agencies in Dubai!
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www.providentestate.com

Our Strengths

OVERVIEW
International Team of Agents Intensive In-house Training Multilingual agents Highly Skilled Sales & Negotiators Focus on Team Building International Property Sales Team Large Database of Clientele Well Recognized Brand Customized Client relationship Management System Strong Presence online Marketing Attractive Provident Estate Website Direct email campaigns 15 Web Real Estate Related Portals Properties Feed To Many Leading locally and International Real Estate Portals In House Photographer and Marketing team Listing Coordinators insure Data Quality and update regularly with clientele Well Integrated Social Media in Marketing Strategy

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COMPANY BACKGROUND
Operations Started: August 2008 Location: Al Barsha, Sh Zayed Road, Dubai UAE Key Personnel: Gabor Szalay Loai Al Fakir Iqbal Hasnani Basra Haider: Partner Partner Operations Manager Productivity Coach

Languages Spoken: Arabic, Czech, Dutch, English, Farsi, German, Hindi, Hungarian, Russian, Tagalog, Urdu

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OFFICE HOURS
Sunday - Thursday: 9:00 AM 6:00 PM Saturday: 10:00 AM 2:00 PM
Customers call the Agents directly after office hours. However, the Agents can be also contacted through email, filling out Contact Me form on our website or leaving a Voice Message.

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LOAI AL FAKIR PARTNER

KEY STAFF
Loai's extraordinary vision of upgrading the Marketing strategies have been the key to success of the Company, which saw tremendous growth, despite the economic downturn of 2008. He worked tirelessly to ensure that Provident achieved the maximum exposure while maintaining the highest standards of service excellence. Loais hands on approach to all aspects of business practices ensures that the agents of Provident Estate are amongst the best in the industry. This approach has made Provident Estate a very desirable place to work; currently at a strength of 34 agents. His business acumen helps Provident Estate remain ahead of its competitors. A Business Management Graduate from Kingston University (UK) Loai joined his family business in Cyprus. In 2005 he relocated to Dubai, where he made a mark in the property industry by quickly establishing himself as a leading consultant in the industry and one well respected by his peers. Loai's innovative style, combined with his drive, sees ideas become a reality guarantying a buzz in the industry for many years to come..
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www.providentestate.com

GABOR SZALAY PARTNER

KEY STAFF
. With the onset of the housing and financial crisis, Gabor moved quickly to identify, hire, develop and train a capable team to handle all changing aspect of the Dubai real estate market. Gabors approach to train and mentor a team of professional agents that stand ready to exceed clients' expectations, through real life experience, industry knowledge, effective/efficient/thorough communication has created a highly valued name in the industry. Provident Estate takes pride in the high number of referrals. Gabor is a 10 year Veteran of the Dubai Real Estate Industry. With his wealth of property and finance knowledge Gabor is responsible to procure many exclusive properties and developments for Provident Estate. Gabor graduated from Middlesex University, London and bought his first investment property at 19. He continues to develop relationships with banks, asset managers and property developers for continued growth and acceleration of Provident Estate.

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IQBAL HASNANI OPERATIONS DIRECTOR

KEY STAFF
In September 2011 Iqbal was introduced in Provident Estate with a mandate to remedy the gaps in the system to raise the level of service the company provides to its stakeholders; increase Agent performance; identify risks and opportunities; increase conversion levels of leads; device Agent compensation plan to reduce attrition of high-earners from the company and free up Partners time for applying their core competencies to the business growth and to avail other business opportunities. The company is more organized with an implemented Agent training plan, a re-structured Marketing Dept. and lower lead conversion time. Educated in the West, Iqbal has continued to enhance his knowledge with courses such as Management Audit from LSE (UK) and Six Sigma (USA). He is also licensed to practice Real Estate in Texas and Dubai. Iqbal is facilitating the Partners in transforming the industry standards resulting in greater impact within the real estate community.

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BASRA HAIDER PRODUCTIVITY COACH

KEY STAFF
Basra Haider, brings with her a wealth of knowledge in the real estate industry, acquisitions and property management. Basra is specialized as a team leader; scouts, hires and mentors new and under performing agents in becoming independent Senior Property Consultants. Facilitates creative solutions to close deals, for both buyer and seller, in the most equitable manner. The aim is to start new agents on the right foot and to instill in them highly organized professional habits and to ensure they are adhering to Provident Estates and largely to RERAs strict code of ethics. Basra grew up, studied and worked in Canada and has lived in Dubai since 1998, witnessing Dubais transformation from a desert oasis to Burj Khalifa. Basra brings with herself Canadian education, work ethics, knowledge and admirable work experience to raise the Provident Estates bar to the next level of Professional Agents.
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www.providentestate.com

MEMBERSHIPS & ASSOCIATIONS

Provident Real Estate Broker is licensed by Dubai Economic Department & RERA

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OFFICE

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SERVICES
Provident Estate is a Full Brokerage Service Company Residential Sales & Leasing Commercial Sales & Leasing Investment Opportunities Project Marketing Service

PROFESSIONAL INDEMNITY INSURANCE

Both Partners are covered with Key Man insurance policy. It is a life and/or disability policy taken out by Provident Estate as a beneficiary in the event of death or disability to either Partner.

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TESTIMONIALS
Since using Provident Real Estate over the last two years I have found them to be knowledgeable, helpful, courteous and diligent in providing me with suitable office space. In addition they have been most helpful in assisting me with obtaining the necessary information from the Landlord in order to satisfy the requirements of the Free-zone Issuing Authority Peter Owen Vaughan Dec 7 2011 There are not a lot of professional agents in Dubai, but I really felt when we met you the first time that you are one of the few! Good work, and you totally earned your commission on this one. Maria Maynard March 21 2012 Thank you for your assistance and follow-up throughout this deal. You have been very professional and prompt in every step of the way. I have a couple of other properties in Dubai and when I decide to rent or sell them you will be the first to know. In the meantime I will not hesitate to recommend you to my friends Abeer Khaya Jan 18 2012
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TESTIMONIALS

You're amazing. Thank you for your help. I wish there were more people like you working in this sector in Dubai. Al Naif Jamal August 2, 2012

Thanks again so much! I will continue to ensure people know I was happy with the service I got. Its going to be a fab year for me largely thanks to you! Susie Ballantyne Dec 22 2011

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Company website

MARKETING

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Print Media

MARKETING

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Direct Reach
Door Hangers

MARKETING

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Other web portals

dubaipropertied.com

MARKETING

dxb-realestatecom dubaipropertisales.com

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Social media

MARKETING

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Diversity

MARKETING

Marina Apartment AED 0.8M 3.5M

Palm Villa AED 9.0M 28.0M

Emirates Hills villa AED 18.0M 55.0M

www.providentestate.com

Palazzo Versace Condominium AED 7.5M- 48.5M

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Client Services

INNOVATION
At Provident Estate, the client is qualified by a live Consultant in less than 30 seconds!
This instantaneous action has not only increased customer satisfaction, but at the same time increased company revenue. In Dubai, it is customary that when a client calls, they are asked for all their details. Later, typically after an hour or more, the client is called back by a company Agent

Agent Mentor Program aids new Agent induction smoother. Clients get consistent professional service from Provident Estate.
Provident Estate contributes equally with the new Agent to the Mentor. Mentor benefits cash reward at each closing . Company benefits by investing in the new Agents who will learn the tricks of the trade faster with constant attention given to them by the Mentor.

www.providentestate.com

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Within Industry

INNOVATION
At Provident Estate, every Agent has an opportunity to become a Vested partner in the company. For every new Agent referred in the company, the referee gets a percentage of the referred Agents company side earning from the company.
This is win-win situation for both the Agent and the company. Company hires new Agents based on personal referral and the Agent reaps cash benefits every year.

Provident Estate has been lauded for its generous gradual commission increase structure. Agents are motivated to break certain target bands, during the year, to achieve higher percentage commission.
This has increased Agent productivity and also helped retention of higher income bracket Agents.

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THANK YOU!

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