ORGANIZATIONAL STUDY ON DEPARTMENTATION IN BHARTHI AIRTEL

Submitted in partial fulfilment of the requirements for Master of Business Administration (MBA) By RAJ PRABHU.R Reg No: 1011301120 BATCH OF 2011 - 2013

SONA COLLEGE OF TECHNOLOGY [An Autonomous Institution] Affiliated to Anna University of Technology, Coimbatore Salem 636 005. JULY 2012

SONA COLLEGE OF TECHNOLOGY

(An Autonomous Institution) ORGANIZATIONAL STUDY ON DEPARTMENTATION IN BHARTHI AIRTEL

DEPARTMENT OF MANAGEMENT STUDIES

JULY 2012 This is to certify that the report entitled

Is the bonafide record work done by

RAJ PRABHU.R 1011301120

Of MBA degree during the year 2011-2013

__________________ Faculty Guide

_______________ Director

Submitted for the project Viva-Voce examination held on _______________

________________ Internal Examiner

________________ External Examiner

DECLARATION

I RAJ PRABHU.R Register No 1011301120 of 2011-2013 batch, a full time bonafide student of first year of Master of Business Administration (MBA) programme of Sona College of Technology (An Autonomous Institution). I hereby certify that this project work carried out by me at BHARTI AIRTEL (P) Limited. The report submitted in partial fulfilment of the requirements of the programme is an original work of mine under the guidance of the faculty Mr.P. Kamalakannan MBA., M. Phil, Assistant Professor., and is not based or reproduced from any existing work of any other person or on any earlier work undertaken at any other time or for any other purpose, and has not been submitted anywhere else at any time.

Signature of the Student Date :

Signature of the Faculty Date:

ACKNOWLEDGEMENT

I express a deep sense of gratitude and sincere thanks to Dr. C.V. KOUSHIK, Principal, Sona College of Technology, Salem for providing me the opportunity to undertake the project. I would like to express my sincere gratitude to Director Dr. LATHA KRISHNAN, M.COM,MBA.,PGDMM,PGDIRPM,M.Phil.,PhD Sona School of Management for having motivated me throughout the project. I express my sincere thanks to P. Kamalakannan MBA., M. Phil, Assistant Professor my guide & guardian for being an inspiring force behind my achievement all along. Her guidance has helped me in successfully completing my project. I also extern my thanks to Mr. Rajapandi, zonal salesmanager,Bharathi airtel Limited who provide a great opportunity for doing this project. I also extend my thanks to all other faculty members for extending their helping hands to complete this project effectively .Finally, I would like to profoundly thank all the respondents who helped me in collecting the necessary information for completing this project. In a special way, I submit my whole hearted thanks to my parents for their continuous motivation and the trust on me. It is my pleasure to reveal my thanks to all my friends who offered me a great support for collecting the data from the respondents.

TABLE OF CONTENTS Chapter No. 1 1.1 1.2 1.3 1.4 1.5 1.6 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3 3.1 3.2 3.3 Introduction Industry profile Need of the Study Scope of the Study Objective of the Study Limitation of the Study COMPANY PROFILE Company Profile Awards and recognition Organization Structure Roles and responsibility Depart mentation Product Profile Artel Money SWOT Analysis FINDINGS & SUGGESTIONS Findings Suggestions Conclusion 41 41 42 7 8 9 10 14 27 34 40 Sub Chapter No. Title INTRODUCTION 1 4 6 6 6 6 Page No.

ABSTRACT
A social unit of people systematically structured and managed to meet a need or to pursue collective goals on a continuing basis. All organizations have a management structure that determines relationships between functions and positions, and subdivides and delegates roles, responsibilities, and authority to carry out defined tasks. Organizations are open systems in that they affect and are affected by the environment beyond their boundaries. The study was carried out in Barti Airtel Pvt ltd, Salem . The factor analysis pooled five factors with highest priority to leadership, decision making, integrity, initiative, team management. To reap the fullest potential from the employees good motivation, conducive work atmosphere, good performance appraisal system and recognition of potentials was felt necessary by most of the employees.

CHAPTER NO.1

INTRODUCTION

CHAPTER NO.2

COMPANY PROFILE

CHAPTER NO.3

FINDINGS & SUGGESTIONS