0213_Van_der_Heijden.PDF (Objet application/pdf). (s. d.). Consult de http://archive.msm.nl/news/articles/050707papers/0213_Van_der_Heijden.PDF 108.

pdf THE MEASUREMENT OF TRUST IN MARKETING STUDIES A REVIEW OF MODELS AND METHODOLOGIES. (s. d.). Consult de http://www.impgroup.org/uploads/papers/108.pdf Exploring customer switching intentions through relationship marketing paradigm. (s. d.). Consult de http://www.emeraldinsight.com/journals.htm?issn=02652323&volume=30&issue=4&articleid=17036070&show=pdf&PHPSESSID=4te495pgb5 cnfo7g85agaachm3 Heffernan, T., ONeill, G., Travaglione, T., & Droulers, M. (2008a). Relationship marketing: The impact of emotional intelligence and trust on bank performance. International Journal of Bank Marketing, 26(3), 183-199. doi:10.1108/02652320810864652 Heffernan, T., ONeill, G., Travaglione, T., & Droulers, M. (2008b). Relationship marketing: The impact of emotional intelligence and trust on bank performance. International Journal of Bank Marketing, 26(3), 183-199. doi:10.1108/02652320810864652 Measuring Trust: Experiments and Surveys in Contrast and Combination. (s. d.). Consult de http://ftp.iza.org/dp4087.pdf psychometrics - How to compute correlation between/within groups of variables? - Cross Validated. (s. d.). Consult octobre 27, 2012, de http://stats.stackexchange.com/questions/9918/how-to-compute-correlation-betweenwithin-groups-of-variables RELATIONSHIP MARKETING: CUSTOMER COMMITMENT AND TRUST AS A STRATEGY FOR CORPORATE BANKING SECTOR IN SRI LANKA. (s. d.). Consult de http://www.kln.ac.lk/fcms/ICBI2012/images/ICBM/dccs/Microsoft%20Word

%20-%20MKT014.pdf The Commitment-Trust Theory of Relationship Marketing. (s. d.). Consult de http://sdh.ba.ttu.edu/commitment-trust-jm94.pdf THE MEASUREMENT OF TRUST IN MARKETING STUDIES: A REVIEW OF MODELS AND METHODOLOGIES. (s. d.). Consult de http://www.impgroup.org/uploads/papers/108.pdf The role of trust and satisfaction in a relationship: the case of high tech firms and banks. (s. d.). Consult de http://www.chaire-msf.uqam.ca/pages/pdf/role_of_trust.pdf 0213_Van_der_Heijden.PDF (Objet application/pdf). (s. d.). Consult de http://archive.msm.nl/news/articles/050707papers/0213_Van_der_Heijden.PDF 108.pdf THE MEASUREMENT OF TRUST IN MARKETING STUDIES A REVIEW OF MODELS AND METHODOLOGIES. (s. d.). Consult de http://www.impgroup.org/uploads/papers/108.pdf Exploring customer switching intentions through relationship marketing paradigm. (s. d.). Consult de http://www.emeraldinsight.com/journals.htm?issn=02652323&volume=30&issue=4&articleid=17036070&show=pdf&PHPSESSID=4te495pgb5 cnfo7g85agaachm3 Heffernan, T., ONeill, G., Travaglione, T., & Droulers, M. (2008a). Relationship marketing: The impact of emotional intelligence and trust on bank performance. International Journal of Bank Marketing, 26(3), 183-199. doi:10.1108/02652320810864652 Heffernan, T., ONeill, G., Travaglione, T., & Droulers, M. (2008b). Relationship marketing: The impact of emotional intelligence and trust on bank performance. International Journal of Bank Marketing, 26(3), 183-199. doi:10.1108/02652320810864652 Measuring Trust: Experiments and Surveys in Contrast and Combination. (s. d.). Consult de

http://ftp.iza.org/dp4087.pdf psychometrics - How to compute correlation between/within groups of variables? - Cross Validated. (s. d.). Consult octobre 27, 2012, de http://stats.stackexchange.com/questions/9918/how-to-compute-correlation-betweenwithin-groups-of-variables RELATIONSHIP MARKETING: CUSTOMER COMMITMENT AND TRUST AS A STRATEGY FOR CORPORATE BANKING SECTOR IN SRI LANKA. (s. d.). Consult de http://www.kln.ac.lk/fcms/ICBI2012/images/ICBM/dccs/Microsoft%20Word %20-%20MKT014.pdf The Commitment-Trust Theory of Relationship Marketing. (s. d.). Consult de http://sdh.ba.ttu.edu/commitment-trust-jm94.pdf THE MEASUREMENT OF TRUST IN MARKETING STUDIES: A REVIEW OF MODELS AND METHODOLOGIES. (s. d.). Consult de http://www.impgroup.org/uploads/papers/108.pdf The role of trust and satisfaction in a relationship: the case of high tech firms and banks. (s. d.). Consult de http://www.chaire-msf.uqam.ca/pages/pdf/role_of_trust.pdf