TRAVIS SHANTEZ RICHMOND

566 Orman Dr. Apt. A Clarksville, TN 37042 Mobile: 757- 594-5995 trichmond81@yahoo.com OBJECTIVE Seeking a position as a Telecommunications Manager SUMMARY OF QUALIFICATIONS Possess a government Secret Security Clearance Over four years experience as a Signal Support Systems Specialist Experienced with software tuning and Operating Systems such as Windows 7, Windows Vista, and Windows XP. Proficient in typing: 40 wpm Dynamic Motivated Professional with a strong background in troubleshooting Information Systems. Exceptional interpersonal, intuitive, oral and written communication, research, organizational planning, and leadership skills. Thrive in both independent and collaborative work environments, providing Customer and End-User Help Desk support Experienced in software and hardware management, troubleshooting, repair, and installation EMPLOYMENT HISTORY Communications Support Technician United States Army, Khost, Afghanistan August 2012 - Present

Responsible for installing, maintaining, and troubleshooting Signal Support equipment and terminal devices Install, operate, and maintain designated radio and data distribution systems Assist in staff supervision of information network security and Army Information Assurance policies Responsible for the morale, welfare and professional development of military personnel and equipment worth in excess of $250,000 January 2011 - August 2012

Forward Signal Support Manager United States Army, Fort Campbell, KY

Served as the Senior Signal Support Systems/ Retransmission Team Chief in a Squadron element, supervising and integrating the installation, operation, and maintenance of signal support systems, to include Command Post Platform (CPP), radio, wire, cable and battlefield automated systems Plan and provide training and support for the for the Squadron local area networks which service over 600 users Maintain selected electronic devices. Perform Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment Prepare maintenance and supply requests for unit level Signal support. Operate and perform preventive maintenance checks and services on assigned vehicles Install, operates and performs preventive maintenance checks and services on power generators in accordance to Department of the Army standards

Signal Support Systems Manager United States Army, Khost, Afghanistan

January 2010 January 2011

Supervised, installed, maintained and identified equipment deficiencies Maintained Signal support systems and terminal devices, to include radio, wire, and battlefield automated systems Provided technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment Disseminated information services policy Prepared maintenance and supply requests for unit level Signal support Operated and performed preventive maintenance checks and services on assigned vehicles and services on assigned power generators. October 2007 October 2009

Information Technology Operations Manager United States Army, Fort Eustis, VA

Assigned as senior personnel in Telecommunication and IT section for a major military organization Maintained 100% accountability of equipment with zero losses Managed and coordinated organizational departmental communications training Supervised daily operations, organizational communications and electronic maintenance Managed all communications security matters in the organization Performed as the Information Management Officer and Information Systems Security Officer for the organization Advised higher management on the best utilization communication assets for the organization

Information Systems Manager United States Army, Fort Riley, KS

March 2006 October 2007

Served as an Information Systems Manager in a Division element supervising Brigades Information Systems Officers with daily troubleshooting of local area networks. Plan and provide training and support for the Division local area network which service over 10,000 users. Assisted in staff supervision of information network security and Army Information Assurance policies
EDUCATION

B.S., Computer Science, Trident University International, Cypress, CA, 36 Semester Hours Completed High School Diploma, Phoebus High School, Hampton, VA, June 2003 CERTIFICATIONS Certificate, CompTIA A+ U.S. Army, Fort Campbell, KY 2012 Certificate, AN/PRC-117G U.S. Army, Fort Campbell, KY 2012 Certificate, AN/PRC-148 Thales MBITR, AN/PRC-152 Harris Hand held Radio, AN/PRC-117F U.S. Army, Khost, Afghanistan 2010 Certificate, AN/PRC-150 High Frequency, PSC-5 Spitfire Radio, U.S. Army, Fort Campbell, KY 2007 Certificate, FBCB2 Force XXI Battle Command Brigade and Below 2006

AWARDS Army Good Conduct Medal, 2 Oak Leaf Cluster, 2011 Noncommissioned Officer Professional Development Ribbon, 2007 Army Commendation Medal, 2007 National Defense Service Medal, 2005 Global War on Terrorism Service Medal, 2005 Army Achievement Medal, 2007 Combat Action Badge, Overseas Service Ribbon, Afghanistan, 2010 Army Service Ribbon, 2005